Troubleshooting Guides - Miracle-Ear EarENERGY 5 ITC R EV User Manual

Hearing Aid Care
Troubleshooting Guide
SYMPTOM POSSIBLE
CAUSES
Blocked microphone
or receiver
Unclear, Distorted
Performance
Blocked vent
Defective hearing aids
Charge required
Dead
Hearing Aid
Blocked microphone
or receiver
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SOLUTIONS
Clean or replace wax
guard as needed
Clean vent
Contact your Miracle-Ear ®
Hearing Care Professional
Place in your charger
until the LEDs stop
blinking and become solid
Clean or replace wax
guard as needed
Charger Troubleshooting Guide
SYMPTOM POSSIBLE
CAUSES
Incorrect hearing aid
orientation
No LED indicator
when hearing aids
Charger is not
are inserted into the
plugged into an
charging port/post
external power
source (i.e. wall
outlet)
Red blinking LED next
to charging Fault occurred
port/post
Hearing Aid Care
SOLUTIONS
Reposition your hearing aids
in the charging port/post.
Connect the power supply
cord to your charger and
plug into an external power
source (i.e. wall outlet). The
hearing aid charging LEDs
will turn on for a few seconds
to indicate connection to the
power source. If they do not,
contact your Miracle-Ear ®
Hearing Care Professional.
Remove your hearing aids
from the charging port/
post, wait until the LED turns
off, then re-insert. If the red
blinking LED persists, contact
your Miracle-Ear Hearing
Care Professional.
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