Table of Contents

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Maintenance and Service Guide
HP 15 Laptop PC
IMPORTANT! This document is intended for HP authorized service
providers only.

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Summary of Contents for HP 15

  • Page 1 Maintenance and Service Guide HP 15 Laptop PC IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 Intel, Core, Optane, Pentium, and Celeron are bound by the terms of the HP End User License Not all features are available in all editions or trademarks of Intel Corporation or its Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Button, vent, speakers, and fingerprint reader ................11 Special keys ............................12 Bottom ................................. 13 Labels ................................... 14 3 Illustrated parts catalog ..........................15 Computer major components ..........................15 Display assembly subcomponents ........................18 Cables ................................... 20 Miscellaneous parts ............................. 21 4 Removal and replacement procedures preliminary requirements ..............
  • Page 6 Using HP PC Hardware Diagnostics UEFI ......................65 Starting HP PC Hardware Diagnostics UEFI ..................66 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..........66 Downloading the latest HP PC Hardware Diagnostics UEFI version ......66 Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) .....................
  • Page 7 Backing up information and creating recovery media ..................69 Using Windows tools ......................... 69 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..69 Restoring and recovery ............................70 Restoring, resetting, and refreshing using Windows tools .............. 70 Recovering using HP Recovery media ....................
  • Page 8 viii...
  • Page 9: Product Description

    Processor Intel® Core™ i7-8565U (1.8 GHz, turbo up to 4.6 GHz, 2400 MHz FSB, 8 MB L3 cache, quad core, 15 W) Intel Core i5-8265U (1.6 GHz, turbo up to 3.9 GHz, 2400 MHz FSB, 6 MB L3 cache, quad core, 15 W) Intel Core i3-8145U (2.1 GHz, turbo up to 3.9 GHz, 2400 MHz FSB, 4 MB L3 cache, dual core, 15 W)
  • Page 10 Audio Audio control panel: HP Audio Control Dual speakers Video HP TrueVision HD Camera - indicator LED, USB 2.0, HD sensor, f2.0 720p by 30 frames per second Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise suppression Wireless networking Integrated wireless option with dual antennas (M.2/PCIe)
  • Page 11 Table 1-1 Product components and their descriptions (continued) Category Description (1) USB 3.1 Gen 1 Type-C port (supports data transfer) Media card reader Supports microSD™, SDHC™, SDXC™ Push-pull insertion and removal Internal card expansion One M.2 slot for WLAN One M.2 slot for solid-state drive Keyboard/pointing Keyboard, full size, island style, with numeric keypad devices...
  • Page 12 Table 1-1 Product components and their descriptions (continued) Category Description Windows 10 Home 64 Plus Single Language Windows 10 Home 64 Plus Single Language Africa Market PPP Windows 10 Home 64 Plus Single Language APAC EM PPP Windows 10 Home 64 Plus Single Language India Market PPP Windows 10 Home 64 Plus Single Language Indonesia Market PPP Windows 10 Home 64 Single Language Windows 10 Home 64 Single Language Africa Market PPP...
  • Page 13: Getting To Know Your Computer

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 14 Table 2-1 Right-side components and their descriptions (continued) Component Description Blinking: The computer is in the Sleep state, a power- ● saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
  • Page 15: Left Side

    Left side Table 2-2 Left-side components and their descriptions Component Description Power connector Connects an AC adapter. AC adapter and battery light White: The AC adapter is connected and the battery is fully ● charged. Blinking white: The AC adapter is disconnected and the ●...
  • Page 16: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Chapter 2 Getting to know your computer...
  • Page 17: Keyboard Area

    Keyboard area Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Choose a setting. To turn on the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Using an external mouse, click the touchpad button.
  • Page 18: Lights

    Lights Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. Off: Computer sound is on. ● Chapter 2 Getting to know your computer...
  • Page 19: Button, Vent, Speakers, And Fingerprint Reader

    Button, vent, speakers, and fingerprint reader Table 2-6 Button, vent, speakers, and fingerprint reader and their descriptions Component Description Power button ● When the computer is off, press the button to turn on the computer. When the computer is on, press the button briefly to initiate Sleep. ●...
  • Page 20: Special Keys

    Table 2-6 Button, vent, speakers, and fingerprint reader and their descriptions (continued) Component Description IMPORTANT: To prevent fingerprint logon issues, make sure when you register your fingerprint that all sides of your finger are registered by the fingerprint reader. Special keys Table 2-7 Special keys and their descriptions Component...
  • Page 21: Bottom

    Bottom Table 2-8 Bottom components and their descriptions Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom...
  • Page 22: Labels

    Locate this information before you contact support. Table 2-9 Service label components Component HP product name Model number Product ID Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer.
  • Page 23: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 24 Table 3-1 Computer major components and their descriptions Item Component Spare part number Display assembly NOTE: Display assemblies are offered as spare parts only at a subcomponent level. Keyboard/top cover: For a detailed list of country codes, see Keyboard/top cover on page Snow white;...
  • Page 25 (14) Memory modules (DDR4-2666): 8 GB 937236-855 4 GB L10598-855 (15) WLAN module: Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0 L44796-005 Realtek RTL8723DE 802.11bgn 1 × 1 Wi-Fi + Bluetooth 4.2 L21480-005 Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2...
  • Page 26: Display Assembly Subcomponents

    Display assembly subcomponents Table 3-2 Display components and their descriptions Item Component Spare part number Display bezel L63608-001 Hinge cover: Natural silver L63609-001 Pale gold L63610-001 Snowflake white L63611-001 Webcam/microphone module (includes bezel adhesive tape and display panel cover tape) L63564-001 Display panel: FHD, antiglare, SVA...
  • Page 27 Table 3-2 Display components and their descriptions (continued) Item Component Spare part number HD, antiglare L63567-001 HD, BrightView L63568-001 HD, BrightView, Touch-on Panel (TOP) L63569-001 Display hinges (left and right; includes bezel and display cover adhesive) L63612-001 Display panel cable (includes bezel adhesive tape): For use with touch displays on models with an Intel Core or Pentium Gold 4417U or 5405U L63613-001 processor...
  • Page 28: Cables

    Cables Table 3-3 Cables and their descriptions Item Component Spare part number USB cable L63581-001 Touchpad cable L63602-001 Fingerprint reader board cable L63596-001 Card reader/audio board cable L63584-001 Battery connector L63585-001 Chapter 3 Illustrated parts catalog...
  • Page 29: Miscellaneous Parts

    Miscellaneous parts Table 3-4 Miscellaneous parts and their descriptions Component Spare part number AC adapter (PFC, slim, 4.5 mm): 65 W 913691-850 45 W 741727-001 Power cord (C5, 1.0 m): For use in Australia L19358-001 For use in Denmark L19360-001 For use in Europe L19361-001 For use in India...
  • Page 30: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Non-marking, non-conductive pry tool ● Magnetic Phillips P1 screwdriver ● Tweezers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 31: Drive Handling

    Drive handling IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 32: Generating Static Electricity

    Static electricity increases as humidity decreases. ● Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V...
  • Page 33: Personal Grounding Methods And Equipment

    Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. ● Recommended materials and equipment HP recommends the following materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...
  • Page 34: Packaging And Transporting Guidelines

    Static-dissipative table or floor mats with hard tie to ground ● ● Field service kits ● Static awareness labels Wrist straps and footwear straps providing 1 MΩ ±10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ●...
  • Page 35: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 52 screws that must be removed, replaced, and/or loosened when servicing the computer.
  • Page 36: Bottom Cover

    Bottom cover Table 5-1 Bottom cover descriptions and part numbers Description Spare part number Bottom cover, natural silver L63590-001 Bottom cover, pale gold L63591-001 Bottom cover, snowflake white L63592-001 Rubber feet, gold L63598-001 Rubber feet, silver L63597-001 Before removing the bottom cover, follow this step: ▲...
  • Page 37 Remove the two Phillips M2.5 × 6.0 screws (2) from the bottom cover. Insert a plastic tool between the bottom cover and the computer chassis (1), and then flex and lift the bottom of the bottom cover (2) enough to separate it from the computer. Remove the bottom cover from the computer (3).
  • Page 38: Battery

    Battery Table 5-2 Battery description and part number Description Spare part number Battery, 3 cell, 41 Wh L11119-855 Before removing the battery, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). Remove the bottom cover (see Bottom cover on page 28).
  • Page 39: Memory Module

    Memory module Table 5-3 Memory descriptions and part numbers Description Spare part number Memory module, 8 GB 937236-855 Memory module, 4 GB L10598-855 Before removing the memory modules, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27).
  • Page 40 Gently press down on the module edges until the side retention clips snap into place (3). Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 41: Solid-State Drive

    Solid-state drive Table 5-4 Solid-state drive descriptions and part numbers Description Spare part number 512 GB, PCIe, TLC L63572-001 512 GB, PCIe, value L63573-001 256 GB, PCIe, value L63571-001 256 GB, PCIe + 16 GB Optane memory module L69125-001 128 GB, SATA-3, TLC L63570-001 Before removing the solid-state drive, follow these steps: Prepare the computer for disassembly...
  • Page 42: Wlan Module

    WLAN module Table 5-5 WLAN module description and part number Description Spare part number Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0 L44796-005 Realtek RTL8723DE 802.11bgn 1 × 1 Wi-Fi + Bluetooth 4.2 L21480-005 Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 L17365-005 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module...
  • Page 43 Remove the WLAN module (3) by pulling the module away from the slot at an angle. Models with two antennas Models with one antenna NOTE: If the WLAN antenna is not connected to the terminal on the WLAN module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration.
  • Page 44 Reverse this procedure to install the WLAN module. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 45: Card Reader/Audio Board

    Card reader/audio board Table 5-6 Card reader/audio board description and part number Description Spare part number Card reader/audio board L63583-001 NOTE: The card reader/audio board spare part kit does not include the cable. The cable is available as spare part number L63584-001. Before removing the card reader/audio board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page...
  • Page 46: Usb Board

    USB board Table 5-7 USB board description and part number Description Spare part number USB board L63580-001 NOTE: The USB board spare part kit does not include the cable. The cable is available as spare part number L63581-001 for models without Pentium N5000 and Celeron N4000 processors and L63582-001 for models with Pentium N5000 and Celeron N4000 processors.
  • Page 47: Touchpad

    Touchpad Table 5-8 Touchpad description and part number Description Spare part number Touchpad, natural silver L63600-001 Touchpad, ash silver L63599-001 Touchpad, snow white L63601-001 NOTE: The touchpad spare part kit does not include the cable. The cable is available as spare part number L63602-001.
  • Page 48: Fingerprint Reader Board

    Fingerprint reader board Table 5-9 Fingerprint reader board description and part number Description Spare part number Fingerprint reader board L63595-001 NOTE: The fingerprint reader board spare part kit does not include the cable. The cable is available as spare part number L63596-001. Before removing the fingerprint reader board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page...
  • Page 49: Fan

    Table 5-10 Fan description and part number Description Spare part number Fan for use only in models with an Intel Core or Pentium Gold 5405U or 4417U processor and a backlit L63587-001 keyboard Fan for use only in models with an Intel Core or Pentium Gold 5405U or 4417U processor and without a L63588-001 backlit keyboard Before removing the fan, follow these steps:...
  • Page 50: Vent Cover And Rubber Filler (Interior) On Fanless Models

    Vent cover and rubber filler (interior) on fanless models Table 5-11 Vent cover description and part number Description Spare part number Vent cover L68290-001 Fanless models require that you install a cover on the inside of the computer over the air vent holes. IMPORTANT: Do not install the vent cover in models with a fan.
  • Page 51: Heat Sink (Thermal Module)

    Heat sink (thermal module) Table 5-12 Heat sink assembly, thermal pad, and thermal grease descriptions and part numbers Description Spare part number Heat sink for use in models with an Intel Core or Pentium Gold 4417U or 5405U processor L63586-001 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page...
  • Page 52 Apply thermal grease to the integrated processor on the system board (1) and associated location on the heat sink (2). Fanless models: Remove the two black Phillips M2.0 × 2.0 screws (1) and the three silver Phillips M2.0 × 2.5 screws (2) in the order indicated on the heat sink. Remove the heat sink (3).
  • Page 53 Apply thermal grease to the integrated processor on the system board (1) and associated location on the heat sink (2). Reverse this procedure to install the heat sink. Component replacement procedures...
  • Page 54: Battery Connector (Fanless Products Only)

    Battery connector (fanless products only) Table 5-13 Battery connector description and part number Description Spare part number Battery connector L63585-001 Before removing the battery connector, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). Remove the bottom cover (see Bottom cover on page 28).
  • Page 55: System Board

    System board All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 10 operating system Table 5-14 System board descriptions and part numbers Description Spare part number Intel Core i7-8565U processor L63560-xx1 Intel Core i5-8265U processor L63559-xx1 Intel Core i3-8145U processor L63558-xx1...
  • Page 56 Remove the three silver Phillips M2.0 × 3.0 screws (1) and the three black Phillips M2.0 × 2.0 screws (2) that secure the system board to the computer. Remove the system board from the computer (3). Fanless models: Disconnect the following cables from the system board: WLAN module antennas (1) Speaker cable (2) Display cable (ZIF) (3)
  • Page 57 Battery connector cable (6) Keyboard backlight cable (ZIF) (7) Keyboard cable (ZIF) (8) Touchpad cable (ZIF) (9) Fingerprint reader cable (ZIF) (10) Card reader/audio board cable (ZIF) (11) Remove the three silver Phillips M2.0 × 3.0 screws (1) and the three black Phillips M2.0 × 1.6 screws (2) that secure the system board to the computer.
  • Page 58: Display Assembly

    Display assembly NOTE: Display assemblies are offered as spare parts only at a subcomponent level. Before removing the display assembly, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). Remove the bottom cover (see Bottom cover on page 28).
  • Page 59 Separate the display from the computer (4). If it is necessary to replace display assembly subcomponents: Remove the hinge cover by squeezing both ends of the cover (1), and then pulling the cover off the display (2). The hinge cover is available as the following spare part numbers: L63609-001: Natural silver L63610-001: Pale gold L63611-001: Snowflake white...
  • Page 60 Release the top edge of the display bezel (1) from the display assembly. IMPORTANT: Be careful not to bend or break the narrow sections of the bezel when removing. Follow the specific bezel removal procedures to avoid damaging the tape that secures the bottom of the bezel to the display.
  • Page 61 Starting from the right side, use a tool to lift and release (1) the webcam module from the metal ▲ tape behind it (2). Lift the module from the display back cover (3), remove the tape from the connector (4), and then disconnect the cable (5). The webcam is available as spare part number L63564-001.
  • Page 62 Pull the tape from behind the left and right sides of the panel (2). IMPORTANT: You have to pull on the tape multiple times before it is completely removed. To avoid tearing the tape, pull the tape evenly and carefully. Rolling the tape around the tweezer or the shaft of a screwdriver as you pull it can help to avoid pulling too hard and breaking the tape.
  • Page 63 Lift the tape from the connector on the rear of the panel (2), open the locking lever (3), and then disconnect the cable from the panel (4). Display panels are available as the following spare part numbers: L63565-001: FHD, antiglare, SVA L63566-001: FHD, antiglare, UWVA L69126-001: FHD, BrightView, Touch-on Panel (TOP) L63567-001: HD, antiglare...
  • Page 64 Remove the three Phillips M2.5 × 3.0 screws (1) from the bottom of each hinge. Remove the Phillips M2.0 × 2.5 screw (2) from the top of each hinge. Remove the display hinges from the display back cover (3). The display hinges are available as spare part number L63612-001. If it is necessary to remove the display panel cable: Remove the tape from the connector on the webcam module (1), and then disconnect the cable from the webcam module (2).
  • Page 65 Peel the cable from the inside of the display back cover (4), and then remove the cable (5). The display cable is available as the following spare part numbers: L63613-001: Touch displays for use in models with an Intel Core or Pentium Gold 4417U or 5405U processor L63614-001: Touch displays for use in on models with a Pentium N5000 or Celeron N4000 processor...
  • Page 66 Peel the antennas off the top of the display back cover (1). Remove the antenna cables from the channels on the sides of the display back cover (2), and the remove the antennas and cables (3). The wireless antennas are available as spare part number L63607-001 for dual antennas and L63606-001 for single antenna.
  • Page 67: Power Connector

    Power connector Table 5-15 Power connector description and part number Description Spare part number Power connector for use in models with an Intel Core or Pentium Gold 4417U or 5405U processor 806746-001 Power connector for use in models with a Pentium N5000 or Celeron N4000 processor...
  • Page 68: Speaker Assembly

    Speaker assembly Table 5-16 Speaker assembly description and part number Description Spare part number Speaker assembly L63594-001 Before removing the speaker assembly, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 27). Remove the bottom cover (see Bottom cover on page 28).
  • Page 69: Keyboard/Top Cover

    Keyboard/top cover The top cover with keyboard remains after removing all other spare parts from the computer. In this section, the first table provides the main spare part number for the top cover/keyboards. The second table provides the country codes. Table 5-17 Keyboard/top cover description and part number Description...
  • Page 70: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. HP Support Assistant ● Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.
  • Page 71: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.
  • Page 72: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system in order to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...
  • Page 73: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    If your PC will not boot into Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.
  • Page 74: Starting Hp Pc Hardware Diagnostics Uefi

    Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in the following situations: ● HP PC Hardware Diagnostics UEFI is not included in the preinstall image.
  • Page 75: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps: Go to http://www.hp.com/go/techcenter/pcdiags.
  • Page 76 Display status information about the diagnostics run previously. ● To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Select Advanced, and then select Settings.
  • Page 77: Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. To download the tool: Go to the Microsoft Store and search for HP Cloud Recovery.
  • Page 78: Restoring And Recovery

    HP Recovery media is used to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...
  • Page 79: Specifications

    Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating –15 m to 3,048 m –50 ft to 10,000 ft Nonoperating –15 m to 12,192 m –50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.
  • Page 80: 35.6 Cm (14.0 In) Display Specifications

    35.6 cm (14.0 in) display specifications Metric U.S. Active diagonal size 39.6 cm 15.6 in Resolution FHD: 1920 × 1080 HD: 1366 × 768 Surface treatment Antiglare or BrightView Brightness HD: 220 nits FHD: 220 nits or 250 nits Viewing angle...
  • Page 81: M.2 Pcie Solid-State Drive Specifications

    M.2 PCIe solid-state drive specifications 256 GB* 512 GB* Dimensions Height 1 mm 1 mm Length 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm Weight < 10 g < 10 g Interface type ATA-7 ATA-7 Transfer rate Sequential Read Up to 2150 MB/s Up to 2150 MB/s Random Read...
  • Page 82: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 83: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Table 10-1 Power cord requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands...
  • Page 84 The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.
  • Page 85: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
  • Page 86: Index

    46 left side 7 graphics, product description 1 spare part number 17, 20, 46 right side 5 grounding methods 25 bezel computer major components 15 guidelines spare part number 18, 52 computer specifications 71 packaging 26 BIOS connectors transporting 26...
  • Page 87 8 graphics 1 spare part number 19 caps lock 10 internal card expansion 3 HP PC Hardware Diagnostics UEFI drive 6 keyboard/pointing devices 3 downloading 66 mute 10 media card reader 3 starting 66 power 5 memory using 65...
  • Page 88 slots vents, identifying 11, 13 memory card reader 5 video, product description 2 solid-state drive removal 33 webcam spare part number 17 spare part number 53 spare part numbers 33 webcam module specifications 72 removal 52 speaker assembly webcam/microphone module removal 60 spare part number 18 spare part number 60...

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