HP Compaq Presario,Presario 6001 Getting Started page 103

Power (Continued)
Symptom
Computer will not
turn on and/or start.
(Continued)
Computer appears locked
up and won't turn off when
the power button is pressed.
Getting Started
Problem
Wrong memory modules
were used in the upgrade,
or memory modules were
installed in the wrong
location.
Hard drive is damaged.
Drive power, data, or
power supply cables may
not be properly connected.
Software control of the
power switch is not
functional.
Solution
Reinstall the old memory to return your computer to
its original state. Refer to "Upgrading or Replacing
Memory" on page 8–17 for instructions.
Refer to the Warranty and Support Guide for details.
Reseat drive power, data, and power supply cables.
See Chapter 8, "Upgrading the Computer" for
instructions.
Press and hold the Power button for at least 4 seconds
until the computer turns off.
Finding Help & Support
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