HP Compaq Presario,Presario 5095 Quick Start Manual page 66

Symptom
CD-ROM, CD-RW, or DVD-ROM
drive cannot read a disc or
takes too long to start.
Recording audio CDs is difficult
or impossible.
Note: See online Help in the Easy CD Creator software for detailed troubleshooting tips.
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EED OME ELP
Problem
CD has been inserted upside-
down.
The DVD-ROM drive takes longer to
start because it has to determine
the type of media being played,
such as audio or video.
CD or DVD disc is dirty.
Windows does not detect CD-ROM
or DVD-ROM driver.
Wrong or poor quality media type.
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WWW COMPAQ COM CONSUMERSUPPORT
Solution
Re-insert the CD with the label
facing up.
Wait at least 30 seconds to let the
DVD-ROM drive determine the type
of media being played. If the disc still
does not start, read the other
solutions listed in this topic.
Clean CD or DVD with a CD cleaning
kit, available from most computer
stores.
1. On the Windows taskbar, click
Start, point to Settings, and
then click Control Panel. The
Control Panel window is
displayed.
2. Double-click the System
icon. The System Properties dia-
log box is displayed.
3. Click the Device Manager tab.
4. Click the plus sign
CD or DVD drive, and select the
installed driver.
5. Click the Remove button, and
click OK twice.
6. Restart your computer, and
let Windows detect the CD or
DVD driver.
Verify that you are using the correct
media for the drive.
Try a different brand of media.
Quality varies widely between
manufacturers.
M P
Y RESARIO
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next to the
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ETTING TARTED