Troubleshooting; Audio - HP Compaq Presario,Presario 5013 Quick Start Manual

Troubleshooting

If a solution does not solve
your problem, try all
solutions for the symptom
or try the solution a second
time.

Audio

Symptom
No sound
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Y RESARIO ETTING TARTED
Before contacting Technical Support, keep in mind that the
information needed to correct the problem may be at your
fingertips. Try pressing the Help G button on the keyboard.
This button accesses important service-and-support information
and tools.
Information in this section is divided into three areas: Symptom,
Problem, and Solution.
The Symptom line describes the symptom or warning message
for the type of problem you are having. The Problem column
identifies one or more reasons why the symptom may have
occurred. The Solution column describes what you should do to
try to solve the problem.
Note: Some of the symptoms listed for certain troubleshooting problems will
not apply to your computer. For problems relating specifically to the
monitor or printer, refer to the documentation that came with the
equipment.
Problem
Speaker cables are not properly
connected.
Volume is muted.
Computer is in Sleep mode. This
mode is identified when the Power
Status light on your Internet
keyboard is lit in amber.
Solution
Shut down your computer using the
normal shutdown procedure.
Reconnect the speakers. Refer to the
Quick Set-Up poster for instructions.
On the Windows taskbar, click the
÷
Volume icon and clear the Mute
check box.
See Waking Your Computer in the
chapter "Using Your Computer" in
this guide.
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