Table of Contents
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Table of Contents
Related Manuals for HP Pavilion N3310
Summary of Contents for HP Pavilion N3310
- Page 1 HP Pavilion Notebook PC Setup Guide...
- Page 2 Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
- Page 3 CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
- Page 4 Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.
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Page 5: Table Of Contents
Working in Comfort ... 34 About Repetitive Strain Injury... 34 Preparing Your Work Environment... 35 Setting Up Your HP Computing Equipment... 38 Comfort and Safety Checklist ... 42 Your HP Pavilion Notebook PC ... 44 Caring for Your Computer... 46 To protect your hard disk drive... - Page 6 To take care of your computer ... 46 To safeguard your data... 46 To extend the life of the display... 47 To get the most from your batteries ... 47 To clean your computer ... 48 Traveling with Your Computer ... 49 Managing Power Consumption ...
- Page 7 Hewlett-Packard Limited Warranty Statement... 86 Getting Support for Your Pavilion PC... 88 To use the Pavilion Notebook User’s Guide ... 88 To get help from the HP notebook website... 88 To call HP for Service and Support ... 89 Obtaining Repair Service... 91 To receive warranty repair service...
- Page 8 U.S.A... 122 Canada... 123 European Union ... 123 Japan ... 124 International ... 124 Index ... 127 Setup Guide...
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Page 9: Introducing The Pavilion Notebook Pc
Introducing the Pavilion Notebook PC Setup Guide... -
Page 10: Taking Inventory
Main battery. AC adapter and power cord. Telephone cord. Quick Start sheet. The HP Pavilion Notebook PC Setup Guide. Pavilion Notebook Recovery CD (or CDs), used to restore Windows and all software included with your computer. Microsoft Encarta CD. Microsoft Works CD. -
Page 11: To Buy Pavilion Notebook Accessories
To buy Pavilion Notebook accessories You can buy accessories for your computer online. For the latest accessories and options, visit us at www.hp.com/notebooks As new accessories become available, you’ll find them listed here. At this time, HP offers the following accessories and replacement modules. -
Page 12: To Find More Information
Pavilion Notes were completed. For Windows 98: (Start, Programs, Explorer, then navigate to C:\HP\HP Library\HP Notes.doc). For Windows ME: (Start, Help, Your HP Notebook, HP Notes). This manual contains information about using the standard features of Introductory Microsoft Microsoft Windows. -
Page 13: Identifying The Parts Of The Pavilion Notebook
Identifying the Parts of the Pavilion Notebook Front view Latch to open the computer Built-in microphone Blue power button Status lights (see "Status lights") Built-in speakers Touch pad (pointing device) Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Setup Guide... -
Page 14: Side View
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Click buttons CD player power CD player buttons CD-ROM drive or DVD drive Kensington lock slot (security connector) Modem phone jack Side view PC Card eject button PC Card and CardBus slot (lower) Floppy disk drive Setup Guide... -
Page 15: Rear View
Rear view Parallel port Serial port VGA port (external monitor) Audio out (external speaker) Microphone jack USB port PS/2 port AC adapter jack Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Setup Guide... -
Page 16: Bottom View
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Bottom view Battery Battery latch RAM expansion cover Hard disk drive Hard disk drive latch and locking screw System-off button (for resetting computer) Port replicator connector Setup Guide... -
Page 17: Status Lights
Status lights Power AC connected Battery Caps Lock Num Lock Scroll Lock Floppy disk drive access Hard disk drive access CD-ROM or DVD access Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Setup Guide... -
Page 18: Cd-Rom Drive Buttons
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook CD-ROM drive buttons Selected Pavilion Notebook models have CD-ROM buttons on the front. If you have a CD-ROM drive or a DVD drive, you can use these buttons to play music CDs when the system is off. -
Page 19: Setting Up The Computer
To connect AC power CAUTION Use only the HP AC adapter intended for this product, model HP F1454A. Using any other AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product. -
Page 20: To Connect A Phone Line
Introducing the Pavilion Notebook PC Setting Up the Computer To connect a phone line Your Pavilion Notebook has a built-in modem. If you prefer, you can instead use a PC Card modem or an external modem to connect to a phone line. 1. -
Page 21: To Set Up Windows
Plug in the AC adapter and press the blue power button again. To set up Windows The HP Pavilion Notebook has either Microsoft Windows 98 or Windows Millenium Edition (ME) preinstalled on the hard disk drive. The first time you turn on your computer, a Windows Setup program will automatically run so that you can customize your setup, and register your computer. -
Page 22: To Register Your Computer
If you choose not to register right away, you can register by modem later by double- clicking the Registration icon on the desktop. This icon disappears after you register. By phone You can call your HP Customer Care Center and register by phone. The number, in the U.S., is (970) 635-1000. Setup Guide... -
Page 23: To Reset The Screen Saver
Optionally, record your ownership of the Windows operating system with Microsoft. To reset the screen saver If your HP Pavilion Notebook PC was used as a demonstration unit in a retail store, it may have been configured to display the Pavilion screen saver demo continuously. -
Page 25: Using The Pavilion Notebook Pc
Using the Pavilion Notebook PC Setup Guide... -
Page 26: Operating The Computer
Using the Pavilion Notebook PC Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key. -
Page 27: To Use The Embedded Keypad
The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you click the right mouse button while pointing at the application. Windows key combinations Key combination Does this Windows key + E Runs Windows Explorer Windows key + F1 Runs Windows Help... -
Page 28: To Adjust The Display
Using the Pavilion Notebook PC Operating the Computer To adjust the display If your computer has an HPA display, you can adjust the display contrast. To increase the contrast, press Fn+F1. To decrease the contrast, press Fn+F2. There is no brightness control. If your computer has a TFT display, the contrast and brightness are preset. -
Page 29: To Use The Touch Pad
To use the touch pad The touch pad, a touch-sensitive pointing device that controls the motion and speed of the pointer on the screen, is built into your computer. 1. Move a thumb or finger across the touch pad in the direction you want the pointer to move. - Page 30 Using the Pavilion Notebook PC Operating the Computer To customize the operation of the touch pad (and an external PS/2 or serial mouse, if installed), double-click the Synaptics Touch Pad icon to access Mouse Properties; you will find the icon in the taskbar, toward the lower right corner of your screen. Select the tab corresponding to the characteristics you want to configure, including: Button configuration for right-handed or left-handed operation (Button tab for mouse, Button Actions tab for touch pad).
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Page 31: Securing The Computer
Securing the Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available either through Windows (software) or through the BIOS Setup utility (hardware). Both provide protection when the computer is rebooted: a user must then enter the password. -
Page 32: To Attach A Security Cable
Using the Pavilion Notebook PC Securing the Computer 4. Click Change Windows Password. 5. Enter your old Windows password, if you had one; if not, leave Old Password blank. 6. Enter your new password twice. 7. Click OK and Close. To activate password protection when resuming in Windows ME: 1. -
Page 33: To Use The Virusscan Utility
2. Loop the cable to create a slipknot around the stationary object—make sure it can’t slip off. 3. Insert the lock into the computer's security connector and release the key. Store the key in a safe place away from the computer. To use the VirusScan utility Virus software can help protect the integrity of your data. -
Page 34: Working In Comfort
Thank you for selecting HP computing equipment. To optimize your comfort and productivity, it is important that you set up your work area correctly and use your HP equipment properly. With that in mind, we have developed some set-up and use recommendations for you to follow based on established ergonomic principles. -
Page 35: Preparing Your Work Environment
Typically, the earlier a problem is diagnosed and treated, the easier it is to resolve. Preparing Your Work Environment When using HP computing equipment, it is important that your work environment contribute to your comfort and productivity. Using the Pavilion Notebook PC... - Page 36 Using the Pavilion Notebook PC Working in Comfort Your Chair It’s very important that your chair provides a comfortable sitting position and offers the following features: A stable base, such as five legs with casters. Make sure the casters are designed for the type of floor you have in your workspace, whether it is bare or carpeted.
- Page 37 A freely rotating swivel so you can move easily from side-to-side. Fully adjustable and padded armrests. The chair arms should not interfere with adjusting the chair or moving it close to your work surface. Your Work Surface Ideally, you should be able to adjust the height of your work surface. A simple way to ensure your work surface is at the correct height is to first adjust the height of the seat-pan of your chair.
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Page 38: Setting Up Your Hp Computing Equipment
The recommendations that follow can help you achieve a comfortable arrangement. The top of your monitor screen should be at or slightly below eye level. Most HP monitors come with a tilt-and-swivel feature that makes it easy to adjust the screen position. - Page 39 To avoid glare or reflection, try to position the monitor so the screen is at a right angle to your window rather than in front of it. If reflection or glare persists, tilting the screen forward may help. Maintain a comfortable viewing distance to the screen. Most people prefer a viewing distance of approximately 46 to 76 cm (18 to 30 inches), depending on monitor size.
- Page 40 We recommend you place your keyboard in front of the screen or document holder, whichever is viewed the most. Your HP keyboard has long cables so you can place it in the position that is most comfortable for you while you are using your system.
- Page 41 When using your HP keyboard, remember it takes very little pressure or force from your fingers to activate the keys. Improper typing style—the use of too much force— can place unnecessary stress on the tendons and muscles in your hands, wrists, and forearms.
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Page 42: Comfort And Safety Checklist
Listening to loud sounds for prolonged periods may permanently damage your hearing. To avoid discomfort from unexpected noise, always turn down the volume before connecting headphones or speakers to your HP equipment. When you put on the headphones, slowly increase the volume until you find a comfortable listening level, then leave the volume control in that position. - Page 43 Using the Pavilion Notebook PC Working in Comfort General Work Surface Height: Adjust either your seat height, work surface, or both, to position the work surface at approximately elbow height. Work Surface Arrangement: Make sure frequently used equipment is within easy reach.
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Page 44: Your Hp Pavilion Notebook Pc
HP port replicators offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in other sections of Working in Comfort with Your HP Computing Equipment. - Page 45 Using the Pavilion Notebook PC Working in Comfort Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile environment, you can do this by using a phone book or briefcase to support your feet. Adjust the height of either your work surface or chair to keep your arms in a neutral position.
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Page 46: Caring For Your Computer
Using the Pavilion Notebook PC Caring for Your Computer Caring for Your Computer The following are recommendations for maintaining your computer during everyday use, as well as preventing potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation. -
Page 47: To Extend The Life Of The Display
Back up your work regularly. Copy files to floppy, tape or network drives. Use a virus-scanning program, such as the included VirusScan, to check the integrity of your files and operating system. Since new viruses appear frequently, you will also want to update the program’s virus definitions from time to time;... -
Page 48: To Clean Your Computer
Using the Pavilion Notebook PC Caring for Your Computer To clean your computer You can clean the computer with a soft cloth dampened either with clean water or with water containing a mild detergent. Do not use an excessively wet cloth or allow water inside the case. Do not use any abrasive cleaners, especially on the display. -
Page 49: Traveling With Your Computer
Traveling with Your Computer Setup Guide... -
Page 50: Managing Power Consumption
Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life. With Windows 98 SE and Windows ME, Advanced Power Management (APM) provides both manual and automated tools for reducing power consumption. -
Page 51: To Use Manual Power Management
System standby Action When Resume A message box appears 15 seconds before system standby takes effect. This allows you to stop the process and save your work if you have not recently done so. (In Windows 98 and ME, there is no difference between Standby and Suspend.) CAUTION Make a habit of saving your work before allowing your computer to go to system standby. - Page 52 Traveling with Your Computer Managing Power Consumption System standby Action Turns off the display and hard disk drive. Saves current session to RAM. When Fn+F3 (Windows 98 only) or Fn+F4 or Start, Shut Down, Standby. Resume Press the blue power button to return to your current session.
- Page 53 Action When Resume Sometimes the system stops responding and you are not able to turn off the computer as described above. To recover, use the following in the order listed. If you are unable to access the Start menu, you can turn off the system by pressing and holding the blue power button for 4 seconds.
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Page 54: Using Battery Power
Traveling with Your Computer Using Battery Power Using Battery Power To check the battery status From the battery status light The battery status light (second from left) reports the following information: Green Orange From the Windows taskbar The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information. -
Page 55: To Respond To A Low-Battery Warning
To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. First you will hear a high-pitched beep. Then, if you have not taken restorative action within a short time, the system hibernates. You won’t be able to turn the computer on again until you restore power by one of the following actions: Plug in the AC adapter (see “To connect AC power”). -
Page 57: Making Connections
Making Connections Setup Guide... -
Page 58: Using Your Modem
Making Connections Using Your Modem Using Your Modem By connecting your modem to a telephone line, your PC can communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your Pavilion PC contains several software programs that work with your modem: Internet Explorer, for browsing the World Wide Web Outlook Express, for sending and receiving e-mail messages... -
Page 59: To Connect To The Internet
Internet! To go to a specific Web site, enter the address (for example, http://www.hp.com) in the browser’s Address field. To search for information on the Web, you can use the browser’s Search tool and enter the word or phrase you are looking for. -
Page 60: To Disconnect From The Internet
Making Connections Using Your Modem To disconnect from the Internet You remain connected to the Internet until you shut down the computer, disconnect the phone line from the computer, or give a command to hang up the connection. To disconnect from AOL, use the Sign Off menu. To disconnect from other ISPs, double-click the connect icon (two connected computers next to the clock) on the taskbar, and click Disconnect. -
Page 61: To Send And Receive Faxes
Making Connections Using Your Modem To send and receive faxes The modem and QuickLink III fax software included with your Pavilion PC enable you to use the computer to send and receive faxes. To start QuickLink III Click Start, Programs, QuickLink III, QuickLink III. The first time you start QuickLink, the Setup Wizard launches, stepping you through the process of setting options and customizing the program for your personal use. -
Page 62: To Select Modem Modes
Making Connections Using Your Modem To view and print a fax 1. In QuickLink III, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax on the selected printer. 4. -
Page 63: To Dial In France And Spain
In order to access the MiniTel system in France, you will need the latest modem driver and MiniTel emulator software. The modem driver is available for download from the technical support area on the HP Pavilion Notebook Web site (www.hp.com/notebooks). Some Pavilion Notebook PCs include the TimTel Light software; if your PC does not include TimTel Light, you must purchase the emulator software separately. -
Page 64: Connecting Pc Cards
Making Connections Connecting PC Cards Connecting PC Cards CAUTION Do not remove a PC Card while the computer is reading or writing data. If you do, you could lose data, or the computer could stop responding. The PC Card slot is available for storing data and expanding the communication capabilities of the computer. - Page 65 To reestablish network connection after resume When you are using a network PC card, it is possible that you will lose network connection after a Resume operation. If this occurs: 1. Stop the network PC card: Double-click on the PC card icon in the lower right of your screen. In PC Card Properties, select your network card.
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Page 66: Connecting External Components
Printer (serial) Monitor PS/2 mouse PS/2 keyboard USB device Speakers Microphone Audio-in * You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your computer. Setup Guide Port location on Pavilion Port replicator Notebook... - Page 67 Pavilion Notebook ports Parallel port Serial port VGA port (external monitor) Audio out (external speaker) Microphone jack USB port PS/2 port AC adapter jack Making Connections Connecting External Components Setup Guide...
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Page 68: To Use The Port Replicator
Making Connections Connecting External Components Port replicator ports Serial port Parallel port VGA port (external monitor) PS/2 ports (2) USB ports (2) Audio In Audio Out (external speaker) Microphone jack AC adapter jack To use the port replicator With the optional port replicator, you can connect external components without disconnecting them each time you wish to use the computer on the road. - Page 69 When you dock your computer in a port replicator, it automatically turns on (or resumes). If you prefer, you can change this setting using the BIOS Setup Utility: 1. Restart the computer, and press F2 at the HP Invent logo to enter the BIOS Setup Utility.
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Page 70: To Connect A Printer (Or Other Parallel Device)
Plug the mouse or keyboard PS/2 cable into the PS/2 port on the computer. To connect both a mouse and keyboard, use the HP F1469A Y adapter. To connect a device that has a PC-type jack, first connect its cable to an adapter cable with a PS/2 jack. -
Page 71: To Connect A Usb Device
Note If you have problems making this connection, contact the vendor of the peripheral device, as well as the HP Web site, for the latest versions of the USB drivers. The USB technology is dynamic and continues to develop. To connect audio devices There is a built-in microphone located just below the computer display. - Page 72 Making Connections Connecting External Components Switching the display to the external monitor Close the computer lid. –or– Press Fn+F12 (or CTRL+ALT+F12 on an external keyboard) to cycle through the display options: Pavilion Notebook display, external monitor, both. Adjusting monitor resolution 1.
- Page 73 7. Make sure that the Settings box “Extend my Windows desktop onto this monitor” is checked. You can change the Screen area and Colors settings for the second monitor by selecting Display #2. These settings can be different from your Pavilion Notebook display settings. There are a few limitations with dual display mode: Settings cannot be changed on the second monitor if DirectDraw is enabled—for example, if video is playing—since the display driver cannot reallocate the display...
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Page 75: Configuring And Expanding Your Computer
Configuring and Expanding Your Computer Setup Guide... -
Page 76: Using The Bios Setup Utility
1. Close all applications, then shut down Windows and restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. After you select the options you want, use the Exit menu to exit the BIOS Setup utility. - Page 77 Display Device… Switches between Auto Sense, and LCD and CRT (both). Auto Sense chooses the external display (CRT) if it is attached, or the built-in display (LCD) if it is not. Set Admin Sets a new Administrator Password. password… Set User password… Sets a new User Password (after Admin password is set).
- Page 78 Configuring and Expanding Your Computer Using the BIOS Setup Utility Sleep Timeout Sets the period of inactivity after which the computer turns off LCD panel and hard disks and minimal CPU support Suspend Timeout Sets the period of inactivity after which the computer enters suspend mode.
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Page 79: Installing Ram Modules
Installing RAM modules The Pavilion Notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer’s computer chips are extremely static-sensitive. Static electricity can permanently damage computer chips. - Page 80 Configuring and Expanding Your Computer Installing RAM modules Note The Pavilion Notebook comes with 64 megabytes (MB) of random access memory (RAM) installed, and the size of the Hibernate partition is set appropriately. However, if you add RAM so that your total RAM is greater than 256 MB, you must change the size of the Hibernate partition.
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Page 81: Removing Ram Modules
Configuring and Expanding Your Computer Removing RAM modules Removing RAM modules After you remove the RAM expansion cover, do the following: 1. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module). 2. -
Page 82: Replacing A Hard Disk Drive
Configuring and Expanding Your Computer Replacing a hard disk drive Replacing a hard disk drive You’ll need a small Phillips screwdriver to complete this procedure. 1. From the Start menu, shut down the computer. 2. Unplug the AC adapter, if present, and remove the battery. 3. -
Page 83: Expanding The Hibernate Partition
4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with two Recovery CDs, insert Disc 1.) 5. Restart the computer, and when you see the HP logo, press Esc. 6. Select the CD-ROM/DVD drive as the boot device from the menu and press Enter. -
Page 85: Service And Support
Service and Support Setup Guide... -
Page 86: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. - Page 87 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL...
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Page 88: Getting Support For Your Pavilion Pc
Getting Support for Your Pavilion PC Getting Support for Your Pavilion PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: Look up information in this User’s Guide. -
Page 89: To Call Hp For Service And Support
To call HP for Service and Support If you are unable to solve a problem with your computer, you can call the HP Customer Care Center. The Customer Care Center will assist you at no charge during the term of the warranty;... - Page 90 Getting Support for Your Pavilion PC To check the build version When you communicate with an HP support person, you may need to find out what version of the software is installed on your computer. You can find information about the build in the file version.inf in the root directory of your hard disk.
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Page 91: Obtaining Repair Service
If the HP notebook product is not normally sold by HP in the country of use, it must be returned to a supported country for services. (Currently, HP Pavilion Notebook PC service is only provided in the United States.) Warranty service may... - Page 92 3. When sending your computer to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit. Note If the hard disk drive is defective, you will receive a replacement drive with the original HP software. Setup Guide...
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Page 93: Solving Problems With Your Computer
Solving Problems with Your Computer Setup Guide... -
Page 94: Troubleshooting Techniques
1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Open the Boot menu. The default boot order is (1) Hard Drive, (2) Floppy Drive, and (3) CD-ROM/DVD. -
Page 95: Display Problems
Auto default to either 4MB or 8MB. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Open the Memory menu. - Page 96 6. Click Change. 7. Click Next. 8. Choose to manually select the monitor type. 9. Select Laptop Display Panel (800×600) and click Next. 10. Click Next and then Finish. 11. Click Close. 12. Reduce the resolution to 800 600 pixels and click Apply.
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Page 97: Dvd Problems
1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Open the Boot menu. The default boot order is (1) Hard Drive, (2) Floppy Drive, and (3) CD-ROM/DVD. -
Page 98: Hard Disk Drive Problems
Solving Problems with Your Computer Troubleshooting Techniques If you get a “System Error: Unable to read drive” message when running a CD program or a movie on the DVD drive For a single-sided CD or DVD, make sure the disc is placed into the drive with the label facing up. -
Page 99: Heat Problems
In Windows ME, check your disk using error-checking (open My Computer, select the disk you want to scan, click File, click Properties, select the Tools tab, and click Check Now). You may also want to test the hard disk drive with diagnostics. See Testing Hardware Operation. -
Page 100: Memory Problems
Try restarting your computer and attempt another connection. Try an alternative dial-in number. Download the latest modem driver from the technical support area of the HP Pavilion Notebook Web site (www.hp.com/notebooks). Setup Guide... -
Page 101: Pc Card (Pcmcia) Problems
If the card requires an IRQ, check that there is one available. Look in Device Manager, Properties, Interrupt Request (IRQ). Check the HP Pavilion Notebook Web site for information about supported PC Cards. Try the card in another computer. Reboot the computer. -
Page 102: Performance Problems
Check the BIOS Setup settings. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Power menu, set CPU Cooling Modes to Performance. -
Page 103: Port Replicator Problems
Check the Power Management settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. Solving Problems with Your Computer Troubleshooting Techniques... - Page 104 Solving Problems with Your Computer Troubleshooting Techniques 3. From the Power menu, make sure Enable Power Saving is enabled. 4. Exit the BIOS Setup utility. If the battery doesn’t charge Make sure the AC adapter is plugged into the power source and that the light on the adapter is on.
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Page 105: Printing Problems
Check settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Components menu, check that Serial Port is enabled. - Page 106 Check settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Advanced menu, check that Serial Port is enabled.
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Page 107: Startup Problems
Check the boot order in the BIOS Setup utility. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility or Esc to change the boot order temporarily. - Page 108 Solving Problems with Your Computer Troubleshooting Techniques If the operating system hangs after you have suspended or resumed Your system may hang if you dock or undock your notebook while you are in the process of suspending or resuming the computer. Make sure your computer has completely suspended or resumed before you dock or undock it.
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Page 109: Testing Hardware Operation
To run the diagnostic test: 1. Reboot the computer and, when you see the HP logo , press F10. 2. When you see the initial diagnostics screen, press F2 twice to continue. 3. When the hardware detection finishes, check the list of detected hardware. - Page 110 Solving Problems with Your Computer Testing Hardware Operation 8. Press F3 twice to exit and reboot. If you saved a Support Ticket, you can also view it later. From the directory c:\dmi\hpdiags, run the file hpsuppt.exe. The Support Ticket will appear in that directory as hpsuppt.txt.
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Page 111: Recovering And Reinstalling Software
You can use the Recovery CD to recover an original Pavilion Notebook build, or you can use it to install the HP custom software over a user-installed alternate operating system. If you need to recover a specific application, you can reinstall the software directly from your hard drive;... -
Page 112: To Replace A Damaged Recovery Cd
AC adapter until the process is completed. To replace a damaged Recovery CD If you lose or damage the Recovery CD, take your Pavilion Notebook PC to a local HP service center to get a replacement CD. Call the HP Customer Care Center—at (970) 635-1000 in the U. -
Page 113: To Recover An Application
To recover an application Note The Recovery CDs restore all the software that was originally on your HP Pavilion Notebook PC, but the recovery program erases the hard drive in the process. Therefore, to reinstall specific applications, you will not use the Recovery CDs. -
Page 114: Sending Your Computer For Service
4. When sending your Pavilion Notebook to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit. Note If the hard disk drive is defective, you will receive a replacement drive with the original HP software. Setup Guide... -
Page 115: Specifications And Regulatory Information
Specifications and Regulatory Information Setup Guide... -
Page 116: Hardware And Software Specifications
Specifications and Regulatory Information Hardware and Software Specifications Hardware and Software Specifications For the most up–to–date information on Pavilion Notebook PC specifications, go to the HP Pavilion Notebook Web site at www.hp.com/notebooks. Pavilion Notebook PC Hardware Specifications Physical Size: 311mm×249mm×42mm (12.24”×9.80”×1.64”) closed. - Page 117 Fax: v.17, v.27ter, v.29 (1) To use v.23 modulation, you must have the latest modem driver. To download this driver, go to the software update area of the HP Pavilion Notebook Web site. Input/Output Universal serial bus (USB). 9-pin, 115,200-bps serial (16550 UART).
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Page 118: Software System Resources
Specifications and Regulatory Information Hardware and Software Specifications Software System Resources The tables on this page show typical resource usage as set up by the Pavilion Notebook BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change some of the entries. To see other, nondefault possibilities, refer to the BIOS Setup utility, which lists port configurations in the Components menu. - Page 119 System Input/Output Addresses (100-3FF) 170-177 Internal CD-ROM drive (secondary IDE controller) 1F0-1F7 Internal hard disk drive (primary IDE controller) 220-22F DOS games (FM decoding) Internal CD-ROM drive (secondary IDE controller) 378-37F LPT1 (printer port) 388-38B DOS games (FM decoding) 3B0-3BB VGA adapter 3C0-3DF VGA adapter...
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Page 120: Safety Information
To purchase a power cord (including one for a country not listed below) or a replacement AC adapter (HP F1454A), contact your local Hewlett-Packard dealer or Sales and Service office. -
Page 121: Battery Safety
The battery pack is suitable for use only with compatible HP Pavilion Notebook models. Check the Support and Service section of this User’s Guide for your local HP contact. Do not disassemble. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water. -
Page 122: Regulatory Information
Pavilion Notebook in these regions. U.S.A. The HP Pavilion Notebook PC generates and uses radio frequency energy and may interfere with radio and television reception. The Pavilion Notebook PC complies with the limits for a Class B computing device as specified in Part 15 of FCC Rules, which provide reasonable protection against such interference in a residential installation. -
Page 123: Canada
Trade name: Hewlett-Packard Company Product name: HP Pavilion Notebook PC Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. -
Page 124: Japan
Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. declares that the following product Product name: HP Pavilion Notebook PC Options: conforms to the following product specifications Safety: IEC 950:1991+A1,A2 ,A3, A4 / EN 60950 (1992)+A1,A2, A3, A4 GB4943-1995... - Page 125 (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1740A and F1454A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems.
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Page 127: Index
Index AC adapter connecting, 19 location, 15 status light, 17 address HP Customer Care Web site, 12 HP Web site, 12 APM, 50 audio out location, 15 battery installing, 19 latch location, 16 location, 16 low power warning, 55 recharging, 19... - Page 128 status light, 17 suspending, 51 troubleshooting, 103 power cords, 120 power management, 50 manual, 51 PS/2 port location, 15 correct handling, 79 cover location, 16 installing, 79 removing, 81 rear view, 15 recovering hard disk, 111 software, 111 Recovery CD using, 111 registering computer, 22 regulatory information, 122...