HP Pavilion N3210 Setup Manual
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HP Pavilion N3210 Setup Manual

HP Pavilion N3210 Setup Manual

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HP Pavilion Notebook PC
Setup Guide

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Summary of Contents for HP Pavilion N3210

  • Page 1 HP Pavilion Notebook PC Setup Guide...
  • Page 2 Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
  • Page 4 Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.

  • Page 5: Table Of Contents

    Contents Introducing Your HP Notebook PC ... 9 Taking Inventory ... 10 Software bundled on your computer ... 10 To buy accessories... 11 To find more information ... 12 Identifying the Parts of the Notebook ... 13 Front view... 13 Side view ...
  • Page 6 Your HP Notebook PC ... 46 Caring for Your Computer ... 48 To protect your hard disk drive ... 48 To take care of your computer... 48 To safeguard your data ... 49 To extend the life of the display ... 49 To get the most from your batteries ...
  • Page 7 Getting Support for Your HP Notebook PC ... 88 To use the User’s Guide ... 88 To get help from the HP notebook Web site ... 88 To get support from the HP Customer Care Web site... 89 To call the HP Customer Care Center ... 89 Obtaining Repair Service ...
  • Page 8 HP Notebook PC Hardware Specifications... 116 Software System Resources... 118 Safety Information... 120 Power Cords... 120 Battery Safety ... 121 Laser Safety ... 121 Regulatory Information ... 122 U.S.A..122 Canada ... 123 European Union ... 124 Japan ... 124 International...

  • Page 9: Introducing Your Hp Notebook Pc

    Introducing Your HP Notebook PC Setup Guide...

  • Page 10: Taking Inventory

    Microsoft Works CD. Microsoft Money CD. Microsoft Windows 98 manual. Software bundled on your computer Your HP notebook PC comes with a selection of the software listed here. Various models are configured with different combinations of software. Software HP e-center...

  • Page 11: To Buy Accessories

    To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit us at www.hp.com/notebooks. As new accessories become available, you’ll find them listed here. At this time, HP offers the following accessories and replacement modules.

  • Page 12: To Find More Information

    Introducing Your HP Notebook PC Taking Inventory To find more information Congratulations! Your notebook PC sets a new standard in personal computing. It is compact and easy to carry, and is infused with the quality and attention to detail that are the hallmark of Hewlett-Packard.

  • Page 13: Identifying The Parts Of The Notebook

    Identifying the Parts of the Notebook Front view Latch to open the computer Built-in microphone Blue power button Status lights (see "Status lights" on page 17) Built-in speakers Touch pad (pointing device) Introducing Your HP Notebook PC Identifying the Parts of the Notebook Setup Guide...

  • Page 14: Side View

    Introducing Your HP Notebook PC Identifying the Parts of the Notebook Click buttons CD player power CD player buttons CD-ROM drive or DVD drive Kensington lock slot (security connector) Modem phone jack Side view PC Card eject button PC Card and CardBus slot (lower)

  • Page 15: Rear View

    Rear view Parallel port Serial port VGA port (external monitor) Audio out (external speaker) Microphone jack USB port PS/2 port AC adapter jack Introducing Your HP Notebook PC Identifying the Parts of the Notebook Setup Guide...

  • Page 16: Bottom View

    Introducing Your HP Notebook PC Identifying the Parts of the Notebook Bottom view Battery Battery latch RAM expansion cover Hard disk drive Hard disk drive latch and locking screw System-off button (for resetting computer) Port replicator connector Setup Guide...

  • Page 17: Status Lights

    Status lights Power AC connected Battery Caps Lock Num Lock Scroll Lock Floppy disk drive access Hard disk drive access CD-ROM or DVD access Introducing Your HP Notebook PC Identifying the Parts of the Notebook Setup Guide...

  • Page 18: Cd-Rom Drive Buttons

    Introducing Your HP Notebook PC Identifying the Parts of the Notebook CD-ROM drive buttons Selected models have CD-ROM buttons on the front. If you have a CD-ROM drive or a DVD drive, you can use these buttons to play music CDs when the system is off. (When the system is on, use the software controls in the Windows operating system.)

  • Page 19: Setting Up The Computer

    Once you have installed the battery, connect the AC adapter to the computer and recharge the battery while you work. You can also replace a low battery with another that is more fully charged. Introducing Your HP Notebook PC Setting Up the Computer Setup Guide...

  • Page 20: To Connect Ac Power

    To connect AC power CAUTION Use only the HP AC adapter intended for this product, model HP F1454A. Using any other AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product.

  • Page 21: To Turn On The Computer

    If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the blue power button again. Introducing Your HP Notebook PC Setting Up the Computer...

  • Page 22: To Set Up Windows

    Setting Up the Computer To set up Windows Your HP notebook has Microsoft Windows 98 preinstalled on the hard disk drive. The first time you turn on your computer, a Windows Setup program will automatically run so that you can customize your setup.

  • Page 23: To Register Your Computer

    If you choose not to register right away, you can register by modem later by double- clicking the Registration icon on the desktop. This icon disappears after you register. By phone You can call your HP Customer Care Center and register by phone. The number, in the U.S., is (970) 635-1000. By fax If a printer is connected to your computer, you can print a copy of your registration and fax it to HP.

  • Page 24: To Connect To An Internet Service Provider

    Introducing Your HP Notebook PC Setting Up the Computer To connect to an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). In some countries, Hewlett-Packard provides Easy Internet Signup so that you can connect quickly to an ISP.

  • Page 25: To Reset The Screen Saver

    To reset the screen saver If your HP notebook PC was used as a demonstration unit in a retail store, it may have been configured to display the screen saver demo continuously. To reset your computer: 1. Choose a different screen saver.

  • Page 27: Using Your Hp Notebook Pc

    Using Your HP Notebook PC Setup Guide...

  • Page 28: Operating The Computer

    Using Your HP Notebook PC Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key.

  • Page 29: To Use The Windows And Applications Keys

    Press the Num lock key to turn number lock on or off. When Num Lock is on: Keys change to the numeric or arithmetic designations printed on the keys. The Num Lock status indicator is lit. Using Your HP Notebook PC Operating the Computer Setup Guide...

  • Page 30: To Use The Alt Gr Key

    Using Your HP Notebook PC Operating the Computer To use the ALT GR key Non–U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key providing access to certain keyboard characters. For a character in the lower-right corner of a key, press and hold ALT GR to type the character.

  • Page 31: To Use The Touch Pad

    3. To temporarily silence the speaker without changing the volume setting, click Mute. With the CD-ROM drive buttons Selected HP notebook models also have CD-ROM drive buttons, which you can use with music CDs when the system is off. To increase the volume, press the volume control up button (to the far right of the front edge of the computer).
  • Page 32 Using Your HP Notebook PC Operating the Computer To open the shortcut menu for an item, move the pointer over the item and click the right button. To drag an item, move the pointer over the item. Press and hold the left button while you move the pointer to the new location.

  • Page 33: Securing The Computer

    Using Your HP Notebook PC Securing the Computer Securing the Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available either through Windows 98 (software) or through the BIOS Setup utility (hardware).

  • Page 34: To Attach A Security Cable

    Using Your HP Notebook PC Securing the Computer To attach a security cable Your computer has a built-in connector that allows you to secure the computer with a cable. The Kensington MicroSaver lock system works with this connector and is available at many computer stores.

  • Page 35: Working In Comfort

    Thank you for selecting HP computing equipment. To optimize your comfort and productivity, it is important that you set up your work area correctly and use your HP equipment properly. With that in mind, we have developed some set-up and use recommendations for you to follow based on established ergonomic principles.
  • Page 36 Using Your HP Notebook PC Working in Comfort RSI has been a reported problem for those who perform repetitive tasks such as assembly line work, meatpacking, sewing, playing musical instruments, and computer work. RSI also has been observed in those who frequently engage in activities such as carpentry, knitting, housework, gardening, tennis, windsurfing and lifting children.

  • Page 37: Preparing Your Work Environment

    Preparing Your Work Environment When using HP computing equipment, it is important that your work environment contribute to your comfort and productivity. Your Chair It’s very important that your chair provides a comfortable sitting position and offers the following features: A stable base, such as five legs with casters.
  • Page 38 Using Your HP Notebook PC Working in Comfort A curved seat edge. The front of the seat should be curved and finished in a “waterfall” edge. An adjustable back support in both height and forward and backward tilt. It is important that the backrest correctly supports the lower part, or lumbar curve, of the back.

  • Page 39: Setting Up Your Hp Computing Equipment

    Overall: Change your position frequently and take regular breaks to avoid fatigue. Setting Up Your HP Computing Equipment Make sure that all the elements of your HP computer system—monitor, document holder, keyboard, mice and other input devices, and headphones and speakers—are optimally arranged and adjusted to meet your personal requirements.
  • Page 40 Using Your HP Notebook PC Working in Comfort The top of your monitor screen should be at or slightly below eye level. Most HP monitors come with a tilt-and-swivel feature that makes it easy to adjust the screen position. To avoid obscuring your view, the screen should be positioned perpendicular to your line of sight;...
  • Page 41 Your HP Keyboard The proper positioning and use of your HP keyboard is important when using HP computing equipment. Be sure to observe the following recommendations to optimize your comfort and safety:...
  • Page 42 We recommend you place your keyboard in front of the screen or document holder, whichever is viewed the most. Your HP keyboard has long cables so you can place it in the position that is most comfortable for you while you are using your system.
  • Page 43 You may use a palm rest to help keep your hands and wrists in a comfortable and neutral position when you are not typing. Some HP keyboards come with an integrated palm rest. If you use a palm rest, see that it is rounded and padded, and flush in height with the front edge of the keyboard.

  • Page 44: Comfort And Safety Checklist

    Listening to loud sounds for prolonged periods may permanently damage your hearing. To avoid discomfort from unexpected noise, always turn down the volume before connecting headphones or speakers to your HP equipment. When you put on the headphones, slowly increase the volume until you find a comfortable listening level, then leave the volume control in that position.
  • Page 45 Using Your HP Notebook PC Working in Comfort Work Surface Height: Adjust either your seat height, work surface, or both, to position the work surface at approximately elbow height. Work Surface Arrangement: Make sure frequently used equipment is within easy reach.

  • Page 46: Your Hp Notebook Pc

    Working in Comfort, which is preloaded on the hard disk of your HP computing equipment.
  • Page 47 Using Your HP Notebook PC Working in Comfort Using Your Mobile Computer Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.

  • Page 48: Caring For Your Computer

    Set down the computer gently. To take care of your computer Provide adequate ventilation around the computer. Ensure that the laptop is sitting on a flat surface, so that air is able to flow underneath the unit. Be sure to suspend or shut down the computer before putting it in a carrying case or other enclosed space.

  • Page 49: To Safeguard Your Data

    LCD displays. TFT, an active-matrix technology, is somewhat more expensive; it provides a crisper, brighter display that is visible from a greater angle. Using Your HP Notebook PC Caring for Your Computer Setup Guide...

  • Page 50: To Get The Most From Your Batteries

    Using Your HP Notebook PC Caring for Your Computer To get the most from your batteries Do not leave batteries unused for long periods of time. If you have more than one, rotate them. If you normally use AC power, make a practice of at least once a week using the battery as your power source.

  • Page 51: Traveling With Your Computer

    Traveling with Your Computer Setup Guide...

  • Page 52: Managing Power Consumption

    Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life. With Windows 98, Advanced Power Management (APM) provides both manual and automated tools for reducing power consumption.
  • Page 53 System standby Action When Resume A message box appears 15 seconds before system standby takes effect. This allows you to stop the process and save your work if you have not recently done so. (In Windows 98, there is no difference between Standby and Suspend.) CAUTION Make a habit of saving your work before allowing your computer to go to system standby.

  • Page 54: To Use Manual Power Management

    Traveling with Your Computer Managing Power Consumption To use manual power management You can shut down your computer manually whenever you need to with any of the following three levels of shutdown. System standby Turns off the display and hard disk drive. Action Fn+F3 or Fn+F4 or Start, Shut Down, When...
  • Page 55 Action When Resume Sometimes the system stops responding and you are not able to turn off the computer as described above. To recover, use the following in the order listed. If you are unable to access the Start menu, you can turn off the system by pressing and holding the blue power button for 4 seconds.

  • Page 56: Using Battery Power

    Traveling with Your Computer Using Battery Power Using Battery Power To check the battery status From the battery status light The battery status light (second from left) reports the following information: Green Orange From the Windows taskbar The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information.

  • Page 57: To Respond To A Low-Battery Warning

    To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. First you will hear a high-pitched beep. Then, if you have not taken restorative action within a short time, the system hibernates. You won’t be able to turn the computer on again until you restore power by one of the following actions: Plug in the AC adapter (see “To connect AC power”...

  • Page 59: Making Connections

    Making Connections Setup Guide...

  • Page 60: Using Your Modem

    By connecting your modem to a telephone line, your PC can communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and send and receive faxes. Your HP notebook PC contains several software programs that work with your modem:...

  • Page 61: To Connect To The Internet

    You are now ready to explore the Internet! To go to a specific Web site, enter the address (for example, www.hp.com) in the browser’s Address field. To search for information on the Web, you can use the browser’s Search tool and enter the word or phrase you are looking for.

  • Page 62: To Disconnect From The Internet

    Making Connections Using Your Modem To disconnect from the Internet You remain connected to the Internet until you shut down the computer, disconnect the phone line from the computer, or give a command to hang up the connection. To disconnect from AOL, use the Sign Off menu. To disconnect from other ISPs, double-click the connect icon (two connected computers next to the clock) on the taskbar, and click Disconnect.

  • Page 63: To Send And Receive Faxes

    Making Connections Using Your Modem To send and receive faxes The modem and QuickLink III fax software included with your notebook enable you to use the computer to send and receive faxes. To start QuickLink III Click Start, Programs, QuickLink III, QuickLink III. The first time you start QuickLink, the Setup Wizard launches, stepping you through the process of setting options and customizing the program for your personal use.

  • Page 64: To Select Modem Modes

    Making Connections Using Your Modem To view and print a fax 1. In QuickLink III, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax on the selected printer. 4.

  • Page 65: To Dial In France And Spain

    MiniTel emulator software. The modem driver is available for download from the technical support area on the HP notebook Web site (http://www.hp.com/notebooks). Some HP notebooks include the TimTel Light software; if your computer does not include TimTel Light, you must purchase the emulator software separately.

  • Page 66: Connecting Pc Cards

    Making Connections Connecting PC Cards Connecting PC Cards CAUTION Do not remove a PC Card while the computer is reading or writing data. If you do, you could lose data, or the computer could stop responding. The PC Card slot is available for storing data and expanding the communication capabilities of the computer.
  • Page 67 To reestablish network connection after resume When you are using a network PC card, it is possible that you will lose network connection after a Resume operation. If this occurs: 1. Stop the network PC card: Double-click on the PC card icon in the lower right of your screen. In PC Card Properties, select your network card.

  • Page 68: Connecting External Components

    Printer (parallel) Printer (serial) Monitor PS/2 mouse PS/2 keyboard USB device Speakers Microphone Audio-in * You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your computer. Setup Guide Port location on Notebook Port replicator...
  • Page 69 Notebook ports Parallel port Serial port VGA port (external monitor) Audio out (external speaker) Microphone jack USB port PS/2 port AC adapter jack Making Connections Connecting External Components Setup Guide...

  • Page 70: To Use The Port Replicator

    Making Connections Connecting External Components Port replicator ports Serial port Parallel port VGA port (external monitor) PS/2 ports (2) USB ports (2) Audio In Audio Out (external speaker) Microphone jack AC adapter jack To use the port replicator With the optional port replicator, you can connect external components without disconnecting them each time you wish to use the computer on the road.
  • Page 71 3. Press down until the computer clicks into place. Make sure that the dock status light is 4. Open the computer and press the blue power button to turn it on. After the computer is turned on, you can close the lid while it is running. To disconnect from the port replicator 1.

  • Page 72: To Connect A Printer (Or Other Parallel Device)

    Plug the mouse or keyboard PS/2 cable into the PS/2 port on the computer. To connect both a mouse and keyboard, use the HP F1469A Y adapter. To connect a device that has a PC-type jack, first connect its cable to an adapter cable with a PS/2 jack.

  • Page 73: To Connect Audio Devices

    Note If you have problems making this connection, contact the vendor of the peripheral device, as well as the HP Web site, for the latest versions of the USB drivers. The USB technology is dynamic and continues to develop. To connect audio devices There is a built-in microphone located just below the computer display.
  • Page 74 Making Connections Connecting External Components Using dual display mode You can extend the desktop by connecting an external monitor to your notebook. With Windows 98, the dual display control panel is already installed. Dual display mode requires that your computer display be set as shown in the table below.

  • Page 75: Configuring And Expanding Your Computer

    Configuring and Expanding Your Computer Setup Guide...

  • Page 76: Using The Bios Setup Utility

    1. Close all applications, then shut down Windows and restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. After you select the options you want, use the Exit menu to exit the BIOS Setup utility.
  • Page 77 Display Device… Switches between Auto Sense, and LCD and CRT (both). Auto Sense chooses the external display (CRT) if it is attached, or the built-in display (LCD) if it is not. Set Admin Sets a new Administrator Password. password… Set User password… Sets a new User Password (after Admin password is set).
  • Page 78 Configuring and Expanding Your Computer Using the BIOS Setup Utility Sleep Timeout Sets the period of inactivity after which the computer turns off LCD panel and hard disks and minimal CPU support Suspend Timeout Sets the period of inactivity after which the computer enters suspend mode.

  • Page 79: Installing Ram Modules

    Installing RAM modules The notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer’s computer chips are extremely static-sensitive. Static electricity can permanently damage computer chips. Carefully read the following caution information.
  • Page 80 Configuring and Expanding Your Computer Installing RAM modules Note The computer comes with 32 or 64 megabytes (MB) of random access memory (RAM) installed, and the size of the Hibernate partition is set appropriately. However, if you add RAM so that your total RAM is greater than 256 MB, you must change the size of the Hibernate partition.

  • Page 81: Removing Ram Modules

    Configuring and Expanding Your Computer Removing RAM modules Removing RAM modules After you remove the RAM expansion cover, do the following: 1. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module). 2.

  • Page 82: Replacing A Hard Disk Drive

    Configuring and Expanding Your Computer Replacing a hard disk drive Replacing a hard disk drive You’ll need a small Phillips screwdriver to complete this procedure. 1. From the Start menu, shut down the computer. 2. Unplug the AC adapter, if present, and remove the battery. 3.

  • Page 83: Expanding The Hibernate Partition

    4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with two Recovery CDs, insert Disc 1.) 5. Restart the computer, and when you see the HP logo, press Esc. 6. Select CD-ROM/DVD as the first boot device, and press Return to continue.

  • Page 85: Service And Support

    Service and Support Setup Guide...

  • Page 86: Hewlett-Packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
  • Page 87 Service and Support Hewlett-Packard Limited Warranty Statement EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  • Page 88: Getting Support For Your Hp Notebook Pc

    Getting Support for Your HP Notebook PC Getting Support for Your HP Notebook PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: Look up information in this User’s Guide.

  • Page 89: To Get Support From The Hp Customer Care Web Site

    To call the HP Customer Care Center If you are unable to solve a problem with your computer, you can call the HP Customer Care Center in the U.S., at (970) 635-1000. The Customer Care Center will assist you at no charge during the term of the warranty;...
  • Page 90 Getting Support for Your HP Notebook PC Checking the build version When you communicate with an HP support person, you may need to find out what version of the software is installed on your computer. You can find information about the build in the file version.inf, which is found in the root directory of your hard disk.

  • Page 91: Obtaining Repair Service

    Obtaining Repair Service To receive warranty repair service To receive warranty repair service, contact the HP Customer Care Center in the U.S., at (970) 635-1000. The support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes.
  • Page 92 Service and Support Obtaining Repair Service Note If the hard disk drive is defective, you will receive a replacement drive with the original HP software. Setup Guide...

  • Page 93: Solving Problems With Your Computer

    Solving Problems with Your Computer Setup Guide...

  • Page 94: Troubleshooting Techniques

    1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Diskette A, (2) Hard Drive C, and (3) CD-ROM/DVD.

  • Page 95: Display Problems

    You can change the Auto default to either 4MB or 8MB. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Open the Memory menu.
  • Page 96 If part of the Windows desktop is not visible and you have to scroll down to see the taskbar Your display resolution may be set to 1024×768 on a 12.1" or 13" display, instead of 800×600. You need to set the monitor type to Laptop Display Panel (800×600). 1. Click Start, Settings, Control Panel. 2. Double-click Display.

  • Page 97: Dvd Problems

    1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Diskette A, (2) Hard Drive C, and (3) CD-ROM/DVD.

  • Page 98: Hard Disk Drive Problems

    Solving Problems with Your Computer Troubleshooting Techniques If you get a “System Error: Unable to read drive” message when running a CD program or a movie on the DVD drive For a single-sided CD or DVD, make sure the disc is placed into the drive with the label facing up.

  • Page 99: Heat Problems

    You may also want to test the hard disk drive with diagnostics. See Testing Hardware Operation. Heat Problems If the computer gets hot Make sure the air vents are clear. Note that it is normal for the computer to get warm. DOS games and other programs that drive CPU usage toward 100% can contribute to a temperature increase.

  • Page 100: Memory Problems

    Operation. MIDI Problems If the computer is sometimes unable to play MIDI files Download the latest audio driver from the technical support area of the HP notebook Web site (http://www.hp.com/notebooks). Modem Problems If the modem will not connect at 56K speed The host modem may not support a 56K (V.90) connection speed.

  • Page 101: Pc Card (Pcmcia) Problems

    Try restarting your computer and attempt another connection. Try an alternative dial-in number. Download the latest modem driver from the technical support area of the HP notebook Web site (http://www.hp.com/notebooks). In Windows 98, run the modem diagnostics: Click Start, Settings, Control Panel.

  • Page 102: Performance Problems

    Certain background operations (such as VirusScan) can affect performance while they’re running. Check the BIOS Setup settings. From the Start menu, shut down, then restart the computer. When you see the HP logo, press F2 to enter the BIOS Setup utility. Setup Guide...

  • Page 103: Port Replicator Problems

    From the Power menu, set CPU Cooling Modes to Performance. Exit the BIOS Setup utility. Some file browsers may be unresponsive while they’re processing a graphic image or waiting for broken network connections to time out. Install additional memory if Windows is spending a lot of time swapping to disk. Check amount of available free disk space.
  • Page 104 Check the Power Management settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Power menu, make sure Enable Power Saving is enabled.

  • Page 105: Printing Problems

    If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with 600-dpi printers.

  • Page 106: Recovery Cd Problems

    Check settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Components menu, check that Serial Port is enabled.

  • Page 107: Startup Problems

    1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Advanced menu, check that Parallel Port or Serial Port is enabled.

  • Page 108: Suspending And Resuming Problems

    1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Diskette A, (2) Hard Drive C, and (3) CD-ROM/DVD.

  • Page 109: Testing Hardware Operation

    To run the diagnostic test: 1. Reboot the computer and, when you see the HP logo , press F10. 2. When you see the initial diagnostics screen, press F2 twice to continue. 3. When the hardware detection finishes, check the list of detected hardware.
  • Page 110 Solving Problems with Your Computer Testing Hardware Operation If you saved a Support Ticket, you can also view it later. From the directory c:\dmi\hpdiags, run the file hpsuppt.exe. The Support Ticket will appear in that directory as hpsuppt.txt. Setup Guide...

  • Page 111: Recovering And Reinstalling Software

    You can use the Recovery CD to recover an original build, or you can use it to install the HP custom software over a user-installed alternate operating system. If you need to recover a specific application, you can reinstall the software directly from your hard drive;...

  • Page 112: To Replace A Damaged Recovery Cd

    Recovering and Reinstalling Software To replace a damaged Recovery CD If you lose or damage the Recovery CD, call the HP Customer Care Center—at (970) 635-1000 in the U. S.—for information about replacing it. To update the HP Notebook BIOS Hewlett-Packard may provide updates to the BIOS to enhance the capabilities of the computer.

  • Page 113: To Recover An Application

    To recover an application Note The Recovery CDs restore all the software that was originally on your HP notebook PC, but the recovery program erases the hard drive in the process. Therefore, to reinstall specific applications, you will not use the Recovery CDs.

  • Page 115: Specifications And Regulatory Information

    Specifications and Regulatory Information Setup Guide...

  • Page 116: Hardware And Software Specifications

    Specifications and Regulatory Information Hardware and Software Specifications Hardware and Software Specifications For the most up–to–date information on HP notebook PC specifications, go to the HP notebook Web site at www.hp.com/notebooks. HP Notebook PC Hardware Specifications Physical Attributes Processor and Bus...
  • Page 117 Compression: v.42, v.42bis, MNP5 Fax: v.17, v.27ter, v.29 (1) To use v.23 modulation, you must have the latest modem driver. To download this driver, go to the software update area of the HP notebook Web site. Input/Output Universal serial bus (USB).

  • Page 118: Software System Resources

    Hardware and Software Specifications Software System Resources The tables on this page show typical resource usage as set up by the HP notebook BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change some of the entries. To see other, nondefault possibilities, refer to the BIOS Setup utility, which lists port configurations in the Components menu.
  • Page 119 System Input/Output Addresses (100-3FF) 170-177 Internal CD-ROM drive (secondary IDE controller) 1F0-1F7 Internal hard disk drive (primary IDE controller) 220-22F DOS games (FM decoding) Internal CD-ROM drive (secondary IDE controller) 378-37F LPT1 (printer port) 388-38B DOS games (FM decoding) 3B0-3BB VGA adapter 3C0-3DF VGA adapter...

  • Page 120: Safety Information

    To purchase a power cord (including one for a country not listed below) or a replacement AC adapter (HP F1454A), contact your local Hewlett-Packard dealer or Sales and Service office.

  • Page 121: Battery Safety

    Do not charge the battery pack if the ambient temperature exceeds 45° C (113° F). Laser Safety The CD-ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1).

  • Page 122: Regulatory Information

    The HP notebook PC generates and uses radio frequency energy and may interfere with radio and television reception. The HP notebook PC complies with the limits for a Class B computing device as specified in Part 15 of FCC Rules, which provide reasonable protection against such interference in a residential installation.

  • Page 123: Canada

    Trade name: Hewlett-Packard Company Product name: HP Pavilion Notebook PC Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.

  • Page 124: European Union

    Specifications and Regulatory Information Regulatory Information European Union The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

  • Page 125: International

    Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. declares that the following product Product name: HP Pavilion Notebook PC Options: conforms to the following product specifications Safety: IEC 950:1991+A1,A2 ,A3, A4 / EN 60950 (1992)+A1,A2, A3, A4 GB4943-1995...
  • Page 126 (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1740A and F1454A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems.

  • Page 127: Index

    AC adapter connecting, 20 location, 15 part number, 11 status light, 17 accessories, 11 address HP Customer Care Web site, 12 HP Web site, 12 ALT GR key, 30 AOL, 61, 62 APM, 52 applications, See software Applications key, 29...
  • Page 128 99 hibernate, 54 Hibernate partition creating, 83 size, 80 hot keys, 28 HP Customer Care Web site, 12 HP notebook Web site, 88 HP warranty, 86 inserting PC Card, 66 Internet connecting to, 61 disconnecting from, 62 going to a Web site, 61...
  • Page 129 PS/2 device connecting, 72 PS/2 port location, 15 QuickLink, 60, 63 QuickLink III fax software, 63 correct handling, 79 cover location, 16 installing, 79 removing, 81 RAM, additional, 11 rear view, 15 receiving faxes, 63–64 recovering applications, 113 hard disk, 111 software, 111 Recovery CD replacing, 112...
  • Page 130 warranty, 86 repair, 91 Web browser, 61 Web site, 12 Setup Guide Windows key, 29 manual, 12 password, 33 setting up, 22 work environment, 37 working in comfort, 35 Y2K, 22 Year 2000, 22...

This manual is also suitable for:

Pavilion n3270Pavilion n3250Pavilion n3290Pavilion n3295Pavilion n3215Pavilion n3000 - notebook pc

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