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Related Manuals for HP Pavilion DV7-4060
Summary of Contents for HP Pavilion DV7-4060
- Page 1 Notebook PC User Guide...
- Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Identifying wireless and network status icons ... 13 Using the wireless controls ... 13 Using the wireless key ... 14 Using HP Wireless Assistant ... 14 Using operating system controls ... 15 Using a WLAN ... 15 Setting up a WLAN ... 15 Protecting your WLAN ... - Page 6 Adjusting the volume ... 28 Using the media activity keys ... 29 Multimedia software ... 29 Using HP MediaSmart software ... 29 Using other preinstalled multimedia software ... 30 Installing multimedia software from a disc ... 30 Audio ... 30 Connecting external audio devices ...
- Page 7 Finding battery information in Help and Support ... 40 Using Battery Check ... 40 Displaying the remaining battery charge ... 40 Inserting or removing the battery ... 40 Charging a battery ... 41 Maximizing battery discharge time ... 42 Managing low battery levels ... 42 Calibrating a battery ...
- Page 8 Improving hard drive performance ... 56 Using Disk Defragmenter ... 56 Using Disk Cleanup ... 56 Replacing a drive in the primary hard drive bay ... 56 Replacing a drive in the secondary hard drive bay ... 59 7 External devices ... 62 Using a USB device ...
- Page 9 11 Setup Utility (BIOS) ... 79 Starting Setup Utility ... 79 Using Setup Utility ... 79 Changing the language of Setup Utility ... 79 Navigating and selecting in Setup Utility ... 79 Displaying system information ... 80 Restoring default settings in Setup Utility ... 80 Exiting Setup Utility ...
- Page 10 A DVD or BD playing in Windows Media Player produces no sound or display ... 96 A device driver must be reinstalled ... 96 Obtaining the latest HP device drivers ... 96 Obtaining the latest Windows device drivers ... 97...
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Page 11: Features
Features Identifying hardware To see a list of hardware installed on the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager. Use Device Manager to add hardware or modify device configurations. NOTE: Windows®... -
Page 12: Lights
Component Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the icon representing your device, and select Mouse settings. Lights Item Description Caps Lock light Power light Volume Mute light Wireless light TouchPad light... -
Page 13: Buttons And Fingerprint Reader (Select Models Only)
Buttons and Fingerprint Reader (select models only) Item Description Power button Fingerprint Reader (select models only) This table describes the factory settings. For information about changing the factory settings, see Help and Support. Function Press the Power button to: ● Turn on the computer. -
Page 14: Keys
Keys Item Description Windows Logo key Windows Applications key Integrated numeric keypad Action keys Chapter 1 Features Function Press the esc and keys at the same time to display system information. Press the key at the same time as a function key or the to execute frequently used system functions. -
Page 15: Front Components
Front components Description Speakers Right-side components Item Description Power light Hard Disk Drive light USB ports (2) Optical Drive light Optical drive AC Adapter light Power connector Security Cable slot Function Produce sound. Function ● On—The computer is on. ● Flashing—The computer is in Sleep. -
Page 16: Left-Side Components
Left-side components Item Description Vents (2) External Monitor port RJ-45 (network) jack HDMI port eSATA/USB port (select models only) USB port Audio-in (microphone) jack Audio-out (headphone) jack SD card reader Chapter 1 Features Function Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. -
Page 17: Bottom Components
Bottom components Item Description Battery bay Battery Release latch Vents (7) Primary Hard Drive bay Integrated subwoofer (select models only) Function Holds the battery. Releases the battery from the battery bay. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. -
Page 18: Display Components
Display components Item Description Internal microphones (2) Webcam light Webcam Chapter 1 Features Function Record sound. On—The webcam is in use. Records video, and captures still photographs. -
Page 19: Wireless Antennas
Wireless antennas On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. -
Page 20: Additional Hardware Components
Additional hardware components Item Description Power cord* AC adapter Battery* * Batteries and power cords vary in appearance by region and country. Labels The labels affixed to the computer provide information needed when troubleshooting system problems or traveling internationally with the computer. ●... - Page 21 ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of the HP Mobile Broadband Module. This label is located inside the battery bay. Description This is an alphanumeric identifier that is unique to each product.
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Page 22: Networking
Networking Using wireless devices Wireless technology transfers data across radio waves instead of wires. The computer might be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. -
Page 23: Identifying Wireless And Network Status Icons
Description Wireless (connected) Identifies the location of the wireless light and the wireless key on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. Wireless (disconnected) Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off. -
Page 24: Using The Wireless Key
Using HP Wireless Assistant A wireless device is turned on or off using HP Wireless Assistant. If a wireless device is disabled by Setup Utility, it must be re-enabled by Setup Utility before it can be turned on or off using Wireless Assistant. -
Page 25: Using Operating System Controls
Using operating system controls Some operating systems offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. -
Page 26: Protecting Your Wlan
Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports might not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. -
Page 27: Connecting To A Wlan
Connecting to a WLAN To connect to the WLAN: Be sure that the WLAN device is on. If it is on, the wireless light is illuminated white. If the wireless light is off, press the wireless key. NOTE: On some models, the wireless light is amber when all wireless devices are off. Click the Network icon in the notification area at the far right of the taskbar. -
Page 28: Bluetooth And Internet Connection Sharing (Ics)
Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a host, Bluetooth computer and using it as a gateway through which other computers connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers cannot connect to the Internet using the Bluetooth network. - Page 29 Connect the other end of the cable to a network wall jack (2). Connecting to a local area network...
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Page 30: Pointing Devices And Keyboard
Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties: Select Start > Devices and Printers. Right-click the device representing the computer. -
Page 31: Using Touchpad Gestures
Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad as described in the following sections. To enable or disable gestures, click the Synaptics icon in the notification area, at the far right of the taskbar, and then check or uncheck Disable gestures. -
Page 32: Connecting An External Mouse
Connecting an external mouse Connect an external USB mouse to the computer using one of the USB ports on the computer. A USB mouse also connects to the computer by using optional docking device ports or an optional expansion product. Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. -
Page 33: Using The Hotkeys
Icon Description Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard. -
Page 34: Using The Keypads
Press fn+esc to display information about system hardware components and the system BIOS version number. To use a hotkey command: ● Press the key, and then press the second key of the hotkey command. – or – ● Press and hold down the both keys at the same time. -
Page 35: Using An Optional External Numeric Keypad
Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) ● When num lock is on, most keypad keys type numbers. ●... -
Page 36: Multimedia
Multimedia Multimedia features The computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. The computer might include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●... -
Page 37: Identifying Your Multimedia Components
Identifying your multimedia components Item Description Internal digital dual array microphones (2) Webcam light Webcam Volume Down key Volume Up key Volume Mute key Speakers (2) Audio-out (headphone) jack Audio-in (microphone) jack Function Record sound. Illuminates when video software accesses the webcam. Records video, and captures still photographs. -
Page 38: Adjusting The Volume
Adjusting the volume Adjust the volume using the computer volume keys. ● To decrease volume, press the ● To increase volume, press the ● To mute or restore volume, press the NOTE: Volume is controlled through the Windows operating system and some programs. Chapter 4 Multimedia Volume Down key (1). -
Page 39: Using The Media Activity Keys
Preinstalled multimedia software allows you to play music, watch movies, and view pictures. Using HP MediaSmart software HP MediaSmart turns the computer into a mobile entertainment center. Enjoy music and DVD and BD movies, view Internet TV, and manage and edit your photo collections. -
Page 40: Using Other Preinstalled Multimedia Software
To start MediaSmart, double-click the MediaSmart icon on the computer desktop. For more information on using MediaSmart, select Start > Help and Support, and then type MediaSmart in the search box. Using other preinstalled multimedia software NOTE: Some programs might be located in subfolders. To locate other preinstalled multimedia software: Select Start >... -
Page 41: Checking Your Audio Functions
NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your audio functions To check the system sound on the computer: Select Start >Control Panel. Click Hardware and Sound. Click Sound. - Page 42 Chapter 4 Multimedia...
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Page 43: Connecting An Hdmi Device
Connecting an HDMI device The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer supports one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display. -
Page 44: Webcam
Click the HP MediaSmart icon on the desktop. Select the Video icon on the MediaSmart SmartMenu. Click Webcam. For more information on using HP MediaSmart, click Start > Help and Support, and type MediaSmart in the Search box. For optimum webcam performance: ●... -
Page 45: Power Management
Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. -
Page 46: Initiating And Exiting Hibernation
Initiating and exiting Hibernation Hibernation initiates after 1,080 minutes (18 hours) of inactivity when running on both battery power and external power, or when the battery reaches a critical battery level. Power settings and timeouts are changed using Power Options in Windows Control Panel. To initiate Hibernation, click Start, click the arrow next to the Shut down button, and then click Hibernate. -
Page 47: Selecting A Different Power Plan
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. WARNING! Do not charge the computer battery while on board an aircraft. - Page 48 When connecting to external AC power: ● The battery begins to charge. ● If the computer is turned on, the Battery Meter icon in the notification area changes appearance. When disconnecting from external AC power: ● The computer switches to battery power. ●...
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Page 49: Connecting The Ac Adapter
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. -
Page 50: Finding Battery Information In Help And Support
Finding battery information in Help and Support Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ●... -
Page 51: Charging A Battery
To remove the battery: Close the display. Turn the computer upside down on a flat surface. Slide the battery release latch to release the battery (1). Pivot the battery upward (2), and then remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while on board aircraft. -
Page 52: Maximizing Battery Discharge Time
The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. -
Page 53: Resolving A Low Battery Level When External Power Is Available
Resolving a low battery level when external power is available To resolve a low battery level when external power is available, connect one of the following devices: ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level when a charged battery is available To resolve a low battery level when a charged battery is available: Shut down the computer or initiate Hibernation. - Page 54 To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then connect the adapter or device to an external power source. Leave the computer connected to external power until the battery is fully charged.
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Page 55: Conserving Battery Power
Recharge the battery. To recharge the battery: Connect the computer to external power until the battery is fully recharged. The computer can be used while the battery is recharging, but the battery charges faster if the computer is off. If the computer is off, turn it on when the battery is fully charged. Re-enable Hibernation and Sleep. -
Page 56: Disposing Of A Used Battery
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a weak condition. A message refers you to the HP website for more information about ordering a replacement battery. If the battery is covered by an HP warranty, instructions include a warranty ID. - Page 57 Connecting an external hardware device that does not connect to a USB port. ● Disconnecting from external power for an extended period. Although the computer can be shut down with the Power button, HP recommends using the Windows shut down command. To shut down the computer: Save your work, and close all open programs.
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Page 58: Drives
Drives Handling drives Drives are fragile computer components that must be handled with care. Adhere to the following cautions before handling drives: CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information: Before moving a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. -
Page 59: Identifying The Installed Optical Drive
Identifying the installed optical drive To identify an optical drive: Select Start > Computer. A list of all the drives installed in the computer appears. Identify the optical drive installed in the computer. Optical drives that might be installed in the computer include: NOTE: Some drives might not be supported by the computer. -
Page 60: Cd-R Discs
CD-R discs CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as needed. Typical uses include the following: ● Distributing large presentations ● Sharing scanned and digital photos, video clips, and written data ●... -
Page 61: Playing A Cd, Dvd, Or Bd
Confirm that the Use AutoPlay for all media and devices check box is selected. Click Choose a default, and then select one of the available options for each media type listed. NOTE: Choose HP MediaSmart to play DVDs. Click Save. For more information about AutoPlay, see Help and Support. -
Page 62: Changing Dvd Region Settings
Changing DVD region settings CAUTION: The region settings on the DVD drive can be changed five times. The region setting selected the fifth time becomes the permanent region setting on the DVD drive. The number of region changes remaining is displayed on the DVD Region tab. Most DVDs containing copyrighted files also contain region codes. -
Page 63: Observing The Copyright Warning
Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc: Before writing to a disc, connect the computer to a reliable external power source. -
Page 64: Creating (Burning) A Cd Or Dvd
Creating (burning) a CD or DVD CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. If the computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, use software such as Windows Media Player or CyberLink Power2Go to burn data, video, and audio files, including MP3 and WAV music files. -
Page 65: Removing A Cd, Dvd, Or Bd
Removing a CD, DVD, or BD To remove an optical disc: Press the release button on the drive bezel to release the disc tray (1). Gently pull out the tray until it stops (2). Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges of the disc (3). -
Page 66: Improving Hard Drive Performance
HP recommends defragmenting the hard drive at least once a month. Set Disk Defragmenter to run on a monthly schedule, but the computer can be defragmented manually at any time. - Page 67 Disconnect the power cord from the AC outlet. Turn the computer upside down on a flat surface, with the hard drive bay toward you. Remove the battery from the computer. Remove the five hard drive cover screws (1). Lift the hard drive cover away from the computer (2). Disconnect the hard drive cable connector from the system board (1).
- Page 68 Remove the hard drive vertically (3) from the computer. To install the primary hard drive: Insert the hard drive into the hard drive bay (1). Tighten the four hard drive screws (2). Connect the hard drive cable to the hard drive connector on the system board (3). Align the tabs on the hard drive cover with the notches on the computer (1).
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Page 69: Replacing A Drive In The Secondary Hard Drive Bay
Tighten the hard drive cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing a drive in the secondary hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. - Page 70 Lift the hard drive cover away from the computer (2). Disconnect the hard drive cable connector from the system board (1). Remove the four hard drive screws (2). Remove the hard drive vertically (3) from the computer. To install the secondary hard drive: Insert the hard drive into the hard drive bay (1).
- Page 71 Connect the hard drive cable to the hard drive connector on the system board (3). Align the tabs on the hard drive cover with the notches on the computer (1). Close the cover (2). Tighten the hard drive cover screws (3). Replace the battery.
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Page 72: External Devices
External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices might require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. -
Page 73: Removing A Usb Device
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, adhere to the instructions in “Removing a USB device.” CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar. -
Page 74: Connecting An Esata Device
Connecting an eSATA device CAUTION: To prevent damage to an eSATA port connector, use minimal force to connect an eSATA device. To connect an eSATA device to the computer, connect the eSATA cable for the device to the eSATA port. A sounds alerts you that the device is connected to the computer. -
Page 75: External Media Cards
External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are used with digital media-equipped cameras and PDAs, as well as with other computers. The Digital Media Slot supports the following digital card formats: ●... -
Page 76: Removing A Digital Card
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, adhere to the instructions in “Removing a digital card.” NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Save all information and close all programs associated with the digital card. -
Page 77: Memory Modules
Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer is upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, disconnect the power cord and remove all batteries before installing a memory module. - Page 78 Lift the memory module compartment cover (2) away from the computer. If replacing a memory module, remove the existing memory module by: Pulling away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: edges only.
- Page 79 Grasping the edge of the memory module (2), and gently pulling the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a new memory module by: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
- Page 80 Close the cover (2). Tighten the five memory module compartment screws (3). Replace the battery. Turn over the computer. Connect external devices to the computer. Connect the computer to AC power. Turn on the computer. Chapter 9 Memory modules...
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Page 81: 10 Security
10 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use: ● Passwords ●... -
Page 82: Setting Passwords In Windows
Use the same password for a Setup Utility feature and for a Windows security feature, and the same password can be used for more than one Setup Utility feature. To setup a password in Setup Utility: ● Combine up to 8 letters and numbers. Passwords are case sensitive. ●... -
Page 83: Administrator Password
Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. -
Page 84: Managing A Power-On Password
Norton Internet Security, an antivirus program, is preinstalled on the computer. The software includes 60 days of free updates. HP recommends protecting the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program. -
Page 85: Installing Critical Security Updates
Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. For more information, see the firewall user guide or contact the firewall manufacturer. NOTE: Under some circumstances a firewall blocks access to Internet games, interferes with printer or file sharing on a network, or blocks authorized e-mail attachments. -
Page 86: Using The Fingerprint Reader (Select Models Only)
Using the Fingerprint Reader (select models only) NOTE: The location of the Fingerprint Reader varies by computer model. Locating the Fingerprint Reader The Fingerprint Reader is a small metallic sensor that is located: ● Near the bottom of the TouchPad ●... -
Page 87: Registering Fingerprints
Registering fingerprints A Fingerprint Reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software, instead of using a Windows password. To register one or more fingerprints: In Windows, click the DigitalPersona Personal icon in the notification area. Read the welcome text, and then click Next. -
Page 88: Using Your Registered Fingerprint To Log On To Windows
Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint: After you register your fingerprints, restart Windows. Swipe any of your registered fingers to log on to Windows. Chapter 10 Security... -
Page 89: Setup Utility (Bios)
11 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility is used even when the Windows operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences. -
Page 90: Displaying System Information
To navigate Setup Utility: ● Use the arrow keys to choose a menu or a menu item. ● Use either the arrow keys or the for example an Enable/Disable field. ● Press the enter ● Press the ● Press the key to display additional navigation and selection information. -
Page 91: Exiting Setup Utility
Exiting Setup Utility Exit Setup Utility with or without saving changes. ● To exit Setup Utility and save the changes from the current session: If the Setup Utility menus are not visible, press the arrow keys to select Exit > Exit Saving Changes, and then press the ●... -
Page 92: System Configuration Menu
System Configuration menu Select Language Support Virtualization Technology (select models only) LAN Power Saving (select models only) Fan Always On Action Keys Mode Boot Options Diagnostics menu Select Primary Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test Chapter 11 Setup Utility (BIOS) -
Page 93: 12 Software Updates
12 Software updates Updated versions of the software provided with the computer might be available on the HP website. Most software and BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information about installing and troubleshooting the software. -
Page 94: Downloading A Bios Update
Do not insert, remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: Select Start > Help and Support > Maintain > Software Updates to access the page on the HP website that provides software for the computer. -
Page 95: Updating Programs And Drivers
To download and install software other than a BIOS update: Open a browser window, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, type the computer model number in the Search box, and then press the Click your specific product from the models listed. -
Page 96: 13 Backup And Recovery
To check for the presence of a recovery partitions, select Start > Computer. If the partition is present, an HP recovery drive is listed in the Hard Disk Drives section of the window. -
Page 97: Backing Up Your Information
● Only one set of recovery discs are created per computer. ● Number each disc before inserting it into the optical drive. ● If necessary, exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you are prompted to continue the disc creation process. To create a set of recovery discs: Select Start >... -
Page 98: Using Windows Backup And Restore
Using Windows Backup and Restore To create a backup using Windows Backup and Restore: NOTE: Be sure that the computer is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer. -
Page 99: Performing A Recovery
Recovery discs are included for computers that do not have a partition. Use these discs to recover the operating system and software. To check for the presence of a recovery partitions, select Start > Computer. If the partition is present, an HP recovery drive is listed in the Hard Disk Drives section of the window. -
Page 100: 14 Troubleshooting
14 Troubleshooting Cannot connect to a WLAN Before troubleshooting a network connection problem, be sure that device drivers are installed for all wireless devices. NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of the original computer package, add wireless networking capability to the computer by purchasing a wireless networking device. -
Page 101: Network Icon Is Not Displayed
A Windows “Device not Found” error message might appear. Reinstall the driver. Get the latest version of the WLAN device software and drivers for the computer from the HP website at http://www.hp.com. If the WLAN device was purchased separately, consult the manufacturer's website for the latest software. -
Page 102: Wlan Connection Is Very Weak
WLAN connection is very weak If the connection is very weak, or if the computer cannot make a connection to a WLAN, minimize interference from other devices by: ● Moving the computer closer to the wireless router or access point. ●... -
Page 103: The Optical Disc Tray Does Not Open For Removal Of A Cd, A Dvd, Or A Bd
The optical disc tray does not open for removal of a CD, a DVD, or a BD Insert the end of a paper clip into the release access in the front bezel of the drive (1). Press in gently on the paper clip until the disc tray is released, and then pull out the tray until it stops (2). -
Page 104: A Cd, Dvd, Or Bd Does Not Play
● Uninstall ● Scann for hardware changes. Windows scans your system for installed hardware and installs any required drivers ● Click Properties to verify that the device is working properly ◦ The Properties window provides details about the device to help you troubleshoot issues ◦... -
Page 105: A Cd, Dvd, Or Bd Does Not Play Automatically
A CD, DVD, or BD does not play automatically Click Start > Default Programs > Change AutoPlay Settings. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Save. A disc should now start automatically when it is inserted into the optical drive. A DVD or BD movie stops, skips, or plays erratically ●... -
Page 106: A Dvd Or Bd Playing In Windows Media Player Produces No Sound Or Display
Obtaining the latest HP device drivers Open a web browser, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, type the computer model number in the search box, and then press the Click your specific product from the models listed. -
Page 107: Obtaining The Latest Windows Device Drivers
After the file is downloaded, navigate to the folder where the file was stored, and then double-click the file to install. If prompted, restart the computer after the installation is complete, and then verify the operation of the device. Obtaining the latest Windows device drivers Obtain the latest Windows device drivers by using Windows Update. -
Page 108: Index
45 copyright warning 53 cord, power 10 corporate WLAN connection 17 critical battery level 42 critical updates, software 75 device drivers HP drivers 96 Windows drivers 97 Diagnostics menu 82 digital card defined 65 inserting 65 removing 66... - Page 109 42 initiating 36 high-definition devices, connecting 33 hotkeys description 23 using 24 HP MediaSmart, starting 30 HP Mobile Broadband Module serial number label 11 hubs 62 icons Connection Manager 13 network 13, 91 wired network 13...
- Page 110 webcam 8 wireless 2 local area network (LAN) cable required 18 connecting cable 18 low battery level 42 Main menu 81 maintenance Disk Cleanup 56 Disk Defragmenter 56 managing a power-on password 74 managing an administrator password 73 media activity keys 29 media controls, keys 23 memory module inserting 69...
- Page 111 95 device driver 96 disc play 94, 95 DVD movie play 95 external display 95 HP device drivers 96 optical disc tray 93 optical drive detection 93 Windows drivers 97 turning off the computer 47 unresponsive system 47...