Page 1 Maintenance and Service Guide HP Pavilion dv6000 Notebook PC Document Part Number: 416618-003 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing...
Page 2: Maintenance And Service Guide
Advanced Micro Devices, Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of Å overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4: Table Of Contents
1 Product Description 1.1 Features ........1–2 1.2 Resett ing the Computer .
Page 5 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Display Assembly Components .
Page 6 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 7: Specifications
Contents 6 Specifications A Screw Listing B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index viii Maintenance and Service Guide...
Page 8: Product Description
Product Description The HP Pavilion dv6000 Notebook PC offers advanced modularity, Intel® Core™ Duo and Celeron® and AMD Turion™ 64 Mobile Technology and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Pavilion dv6000 Notebook PC Maintenance and Service Guide...
Page 9: Features
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T1350 (1.86-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T2350 (1.86-GHz) ❏ Intel Core Duo T2250 (1.73-GHz) ❏...
Page 10 ■ Microsoft® Windows Vista™ Business, Windows Vista Home Basic, and Windows® XP Professional ■ Full-size Windows keyboard with embedded numeric keypad ■ TouchPad pointing device with on/off button and dedicated two-way scroll zone ■ Integrated 10/100 BASE-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack ■...
Page 11: Resetting The Computer
Product Description ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ S-Video-out (select models only) ❏ Universal Serial Bus (USB) v. 2.0 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1.
Page 12: Power Management
1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 13: External Components
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Item Component Power light Battery light 1–6 Table 1-1 Front Components Function On: The computer is on. Blinking: The computer is in standby.
Page 14 (LAN) device and/or a Bluetooth® device, is turned on. Amber: All wireless devices are turned off. Receives a signal from the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Page 15: Left-Side Components
Product Description The external components on the left side of the computer are shown below and described in Table 1-2. Left-Side Components Item Component Security cable slot S-Video-out jack External monitor port 1–8 Table 1-2 Left-Side Components Function Attaches an optional security cable to the computer.
Page 16 Left-Side Components (Continued) Item Component Expansion port 3 RJ-45 (network) jack RJ-11 (modem) jack HDMI port (select models only) USB ports (2) 1394 port (select models only) Digital Media Slot (select models only) Maintenance and Service Guide Table 1-2 Function Connects the computer to an optional expansion product.
Page 17: Right-Side Components
Product Description The external components on the right side of the computer are shown below and described in Table 1-3. Right-Side Components Item Component ExpressCard slot Optical drive USB port (select models only) Power connector 1–10 Table 1-3 Right-Side Components Function Supports optional ExpressCard/54 cards.
Page 18 Product Description The computer keyboard components are shown below and described in Table 1-4. Keyboard Components Maintenance and Service Guide 1–1 1...
Page 19: Keyboard Components
Product Description Item Component Function keys caps lock key fn key Windows logo key Windows applications key Arrow keys Embedded numeric keypad keys num lock key 1–12 Table 1-4 Keyboard Components Function Execute frequently used system functions when pressed in combination with the fn key.
Page 20 Product Description The computer top components are shown below and described in Table 1-5. Top Components, Part 1 Maintenance and Service Guide 1–13...
Page 21 Product Description Item Component Integrated camera (select models only) Internal microphones (2, select models only) Speakers (2) Power button Caps lock light Volume mute button Volume scroll zone Num lock light 1–14 Table 1-5 Top Components, Part 1 Function Records video and captures still photos. Record sound.
Page 22 Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 2 Maintenance and Service Guide 1–15...
Page 23 Product Description Item Component Media button DVD button 1–16 Table 1-6 Top Components, Part 2 Function If QuickPlay is not installed and the computer is ■ On, opens the music program or Media menu, which allows you to select a multimedia program.
Page 24 Top Components, Part 2 (Continued) Item Component Previous/rewind button Play/pause button Next/fast forward button Stop button Maintenance and Service Guide Table 1-6 Function When a disc is playing in the optical drive: ■ Plays the previous track or chapter, when pressed once. ■...
Page 25: Touchpad Components
Product Description The computer TouchPad components are shown below and described in Table 1-7. TouchPad Components Item Component TouchPad light TouchPad Left and right TouchPad buttons TouchPad on/off button TouchPad vertical scroll zone 1–18 Table 1-7 Touchpad Components Function Blue: TouchPad is enabled. Amber: TouchPad is disabled.
Page 26: Bottom Components
The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Item Component Battery bay Battery release latch Optical drive Maintenance and Service Guide Table 1-8 Bottom Components Function Holds the battery. Releases the battery from the battery bay.
Page 27 Product Description Bottom Components (Continued) Item Component Memory module compartment Vents (5) Hard drive bay 1–20 Table 1-8 Function Contains the memory module slots, the Mini Card slot, and the RTC battery. Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating.
Page 28: Design Overview
1.5 Design overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ AMD Turion and Mobile AMD Sempron processors ■...
Page 29: Troubleshooting
WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 30: Navigating And Selecting In The Setup Utility
Troubleshooting 1. To open the Setup Utility, turn on or restart the computer in Windows, and then press to enter setup,” is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press 3.
Page 31: Restoring Default Settings In The Setup Utility
1. To start the Setup Utility, turn on or restart the computer in Windows, and then press to enter setup,” is displayed in the lower-left corner of the screen. 2. Access the system information by using the Main menu. 3. To close the Setup Utility without changing any settings, use the arrow keys to select Exit >...
Page 32: Using Advanced Setup Utility Features
Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to the Help and Support Center, which is accessible only when the computer is in Windows.
Page 33: Setup Utility Menus
■ To close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press After the Setup Utility closes, the computer restarts in Windows.
Page 34: Security Menu
Troubleshooting Security Menu Select Administrator password Power-on password System Configuration Menu Select Language Support Embedded WLAN Device Radio Embedded Bluetooth Device (select models only) Enhanced SATA support (select models only) 2–6 Table 2-2 Security Menu To Do This Enter, change, or delete an administrator password.
Page 35: Diagnostics Menu
System Configuration Menu (Continued) Select Boot Options Diagnostics Menu Select Hard Disk Self Test Maintenance and Service Guide Table 2-3 To Do This Set the following boot options: ■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
Page 36: Setup Utility In Windows Vista
Troubleshooting 2.2 Setup Utility in Windows Vista The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. ✎ The fingerprint reader (select models only) does not work when accessing the Setup Utility.
Page 37 5. To set your preferences and exit the Setup Utility, press and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows. Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad.
Page 38 Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1.
Page 39: Setup Utility Menus
The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order. Closing the Setup Utility You can close the Setup Utility with or without saving changes.
Page 40: Main Menu
Troubleshooting Main Menu Select System Information Security Menu Select Administrator password Power-on password System Configuration Menu Select Language Support Enhanced SATA support (select models only) 2–12 Table 2-1 Main Menu To Do This ■ View and change the system time and date. ■...
Page 41 Select Boot Options Button Sound (select models only) Video memory up to (select models only) Maintenance and Service Guide Table 2-3 System Configuration Menu To Do This Set the following boot options: ■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
Page 42 Troubleshooting Diagnostics Menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) 2–14 Table 2-4 Diagnostics Menu To Do This Run a comprehensive self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
Page 43: Troubleshooting Flowcharts
2.3 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 44 Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 45: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 46: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reseat the power cables in the docking device and at the AC outlet.
Page 47: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another computer, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 48: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–20 Done Done Internal or...
Page 49: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Page 50: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–22...
Page 51: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Video OK? Adjust external monitor display.
Page 52 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Remove computer, replace docking device. 2–24 Reinstall computer into...
Page 53 Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 54 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–26 Go to “Flowchart 2.11—No OS...
Page 55 Flowchart 2.1 1—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace Disc or diskette in 2. Replace system drive? Remove disc or diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive?
Page 56 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 57: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Page 58: Flowchart 2.14—No Os Loading, Optical Drive
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–30 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Page 59: Flowchart 2.15—No Audio, Part
Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Internal “Flowchart audio?
Page 60: Flowchart 2.16—No Audio, Part
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–32 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 61: Flowchart 2.17—Nonfunctioning Device
Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Page 62: Flowchart 2.18—Nonfunctioning Keyboard
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Keyboard operating properly? Done 2–34 Replace system board. Replace internal keyboard or cable. Keyboard operating properly? Replace system board.
Page 63: Flowchart 2.19—Nonfunctioning Pointing Device
Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Pointing device operating properly? Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable.
Page 64 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–36 Replace jack or have jack activated. Connect to nondigital line.
Page 65: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Page 66: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
Page 67 Spare Parts: Computer Major Components Item Description Display assemblies (include wireless antenna transceivers and cables) For use with full-featured computer models with camera (includes camera, camera cable, and microphones) 15.4-inch, WXGA, TFT with BrightView for use only with computer models sold at Best Buy 15.4-inch, WXGA, TFT Antiglare for use only with computer models sold at Best Buy 15.4-inch, WXGA, TFT with BrightView...
Page 68 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
Page 69 Spare Parts: Computer Major Components (Continued) Item Description Keyboards For use with all computer models in the following countries or regions: Belgium The Czech Republic France French Canada Germany Greece Netherlands and Europe Israel For use only with computer models using Intel processors in the following countries or regions: Japan Korea...
Page 70 Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
Page 71 Spare Parts: Computer Major Components (Continued) Item Description Speaker assembly Top cover support trims For use with full-featured computer models For use with defeatured computer models Fan/heat sink assemblies (include thermal pads) For use only with full-featured computer models using Intel processors For use only with defeatured computer models using Intel processors For use only with full-featured computer models...
Page 72 Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
Page 73 Spare Parts: Computer Major Components (Continued) Item Description Processors (include thermal pad) Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T1350 (1.86-GHz) Intel Core Duo T5600 (1.83-GHz) Intel Core Duo T5200 (1.66-GHz), use with dv6200 Intel Core Duo T2350 (1.60-GHz), use with dv6200 Intel Core Duo T2250 (1.73-GHz) Intel Core Duo T5500 (1.66-GHz) Intel Core Duo T2300E (1.66-GHz)
Page 74 Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
Page 75 Spare Parts: Computer Major Components (Continued) Item Description System boards (Continued) For use only with full-featured computer models using AMD processors with camera For use only with full-featured computer models using AMD processors without camera For use with defeatured computer models using AMD processors in all regions except Latin America For use only with defeatured computer models using AMD processors in Latin America...
Page 76 Illustrated Parts Catalog Computer Major Components 3–12 Maintenance and Service Guide...
Page 77 Spare Parts: Computer Major Components (Continued) Item Description Hard drives (all 5400-rpm, include bracket and connector) For use with all computer models: 200-GB (4200-rpm) 160-GB (5400-rpm) 120-GB 100-GB 80-GB 60-GB 40-GB hard drive for use only with computer models using Intel processors 40-GB hard drive for use only with computer models using AMD processors Hard Drive Bracket Kit (includes hard drive bracket...
Page 78 Illustrated Parts Catalog Computer Major Components 3–14 Maintenance and Service Guide...
Page 79 Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the countries or regions listed below. These countries or regions are categorized as most of the world 2 (MOW2).
Page 80 Illustrated Parts Catalog Computer Major Components 3–16 Maintenance and Service Guide...
Page 81 Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the MOW countries or regions listed below: Antigua &...
Page 82 Illustrated Parts Catalog Computer Major Components 3–18 Maintenance and Service Guide...
Page 83 Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries or regions listed below: China Ecuador Haiti 802.11b/g WLAN Mini Card module for use with all computer models in the MOW countries or regions listed below: Antigua &...
Page 84 Illustrated Parts Catalog Computer Major Components 3–20 Maintenance and Service Guide...
Page 85 Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11b/g WLAN Mini Card module for use with all computer models in the ROW countries or regions listed below: China Ecuador Haiti 802.11b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan RTC battery (includes 2-sided tape) Memory modules, PC2-5300, 667-MHz, 1-DIMM...
Page 86: Display Assembly Components
Illustrated Parts Catalog 3.3 Display Assembly Components Display Assembly Components Display Assembly Components Spare Part Number Information Item Description Display bezels For use only with full-featured computer models with camera sold at Best Buy (includes camera and microphone openings) For use with full-featured computer models with camera (includes camera and microphone openings) For use with full-featured computer models without camera (includes microphone openings)
Page 87 Display Assembly Components Spare Part Number Information (Continued) Item Description Display Hinge Kit (includes left and right display hinges) Display inverter Camera module Display panels 15.4-inch, WXGA, SVA display panel with BrightView 15.4-inch, WXGA, SVA display panel AntiGlare Wireless antenna transceivers and cables Microphone Display Cable Kit (includes camera cable) Display enclosures...
Page 88: Mass Storage Devices
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices 3–24 Maintenance and Service Guide...
Page 89 Spare Part Number Information Item Description Hard drives (all 5400-rpm, include bracket and connector) For use with all computer models: 200-GB (4200-rpm) 160-GB (5400-rpm) 120-GB 100-GB 80-GB 60-GB 40-GB hard drive for use only with computer models using Intel processors 40-GB hard drive for use only with computer models using AMD processors Hard Drive Bracket Kit (includes hard drive bracket...
Page 90: Plastics Kit
Illustrated Parts Catalog 3.5 Plastics Kit Plastics Kit Components 3–26 Maintenance and Service Guide...
Page 91 Spare Part Number Information Item Description Plastics Kit Includes: ExpressCard slot bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 2 captive screws, secured by C-clips) Maintenance and Service Guide Table 3-4 Plastics Kit Illustrated Parts Catalog Spare Part Number...
Page 92: Miscellaneous
Illustrated Parts Catalog 3.6 Miscellaneous Description AC adapters HP 90W PFC AC Adapter HP 90W non-PFC AC Adapter HP 65W AC Adapter DVB-T TV tuner Analog TV tuner Carrying case Composite S-Video and audio input cable Headset Backpack HP Remote Control...
Page 93 Spare Parts: Miscellaneous (Continued) Description TV tuner antenna Wireless laser mouse USB travel mouse Power cords For use with all computer models in the following countries or regions: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Thailand, and the United States Denmark...
Page 94 Illustrated Parts Catalog Spare Parts: Miscellaneous (Continued) Description Screw Kits (includes the following screws; refer to Appendix A, “Screw Listing,” for more information on screw specifications and usage) For use only with computer models using Intel processors For use only with computer models using AMD processors ■...
Page 95: Sequential Part Number Listing
Power cord for use in Korea 394279-BB1 Power cord for use in Israel 394279-D61 Power cord for use only with computer models using AMD processors in India 402018-001 HP 65W PFC AC Adapter 405527-001 Backpack Maintenance and Service Guide Table 3-6 Illustrated Parts Catalog 3–31...
Page 96 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407159-001 802.11b/g WLAN Mini Card module for use in the MOW countries or regions listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda...
Page 97 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407160-001 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the MOW countries or regions listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas...
Page 98 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407313-001 HP Remote Control 407674-001 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries or regions listed below: Antigua &...
Page 99 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407674-003 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the ROW countries or regions listed below: China Ecuador Haiti 407674-004 802.11b/g WLAN Mini Card module for use in Costa Rica, Israel, Kuwait, Thailand, UAE, Ukraine.
Page 100 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 431362-001 System board for use only with full-featured computer models using AMD processors without camera 431363-001 System board for use only with defeatured computer models using AMD processors in all regions except Latin America 431371-001 AMD Turion ML-50 1.60-GHz processor (includes thermal pad)
Page 101 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 431393-001 Microphone (includes microphone receivers and cables) 431394-001 Display Cable Kit 431395-001 Display Hinge Kit 431396-001 Display hinge covers for use with full-featured computer models (includes left and right display hinge covers) 431398-001 Wireless antenna transceivers and cables 431399-001...
Page 102 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 431416-001 Top cover for use with full-featured computer models (includes TouchPad and TouchPad cable) 431418-001 Top cover for use with defeatured computer models (includes TouchPad and TouchPad cable) 431420-001 Top cover support trim for use with defeatured computer models...
Page 103 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 431445-001 USB/power connector board for use with 65W AC adapters (includes USB/power connector board cable) 431446-001 USB/power connector board for use with 90W AC adapters (includes USB/power connector board cable) 431447-001 Speaker assembly 431448-001...
Page 104 Number Description 432306-001 6-cell, 4.0-AHr battery 432307-001 12-cell, 8.8-AHr battery 432309-001 HP 90W PFC AC Adapter 432310-001 HP 90W non-PFC AC Adapter 432919-001 Display enclosure for use with defeatured computer models 432921-001 Base enclosure for use with defeatured computer models...
Page 105 Fan/heat sink assembly for use only with defeatured computer models using Intel processors 434986-001 Fan/heat sink assembly for use only with full-featured computer models using Intel processors 435743-001 HP Remote Control II Plus 436238-001 Optical wired mouse 436257-001 AMD Turion ML-60 2.0-GHz processor (includes thermal pad) 436258-001 15.4-inch, WXGA, TFT display assembly with BrightView for...
Page 106 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 436260-001 Display bezel for use only with full-featured computer models using AMD processors with camera sold at Best Buy 436261-001 Display enclosure for use only with full-featured computer models using AMD processors with camera sold at Best Buy 436262-001 Display hinge covers for use only with full-featured computer...
Page 107 Spare Parts: Sequential Part Number Listing (Continued) 441427-031 Keyboard for use in the United Kingdom 441427-041 Keyboard for use in Germany 441427-051 Keyboard for use in France 441427-061 Keyboard for use in Italy 441427-071 Keyboard for use in Spain 441427-111 Keyboard for use in Switzerland 441427-121 Keyboard for use in French Canada...
Page 108 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 441427-B31 Keyboard for use in the Netherlands and Europe 441427-BB1 Keyboard for use in Israel 441427-DH1 Keyboard for use only with computer models using AMD processors in Denmark, Finland, Norway, and Sweden 441761-001 Intel Celeron 440 (1.86-GHz) processor, use with dv6200 441762-001...
Page 109: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
Page 110: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 111: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Page 112: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 113: Packaging And Transporting Precautions
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 114: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 115: Grounding Equipment And Methods
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 116: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 117: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 81 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Page 118: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Page 119: Disassembly Sequence Chart
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer For Disassembly Battery Hard Drive Computer Feet Memory Module RTC Battery Mini Card Module Ä...
Page 120 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description 5.12 Speaker Assembly 5.13 Power Button Board 5.14 Display Assembly Display bezel Camera module Display inverter Display panel Display hinges Wireless antenna transceivers Microphones Camera cable 5.15 Top Cover 5.16 Audio Board 5.17 Bluetooth Module...
Page 121: Preparing The Computer For Disassembly
5.3 Preparing the Computer For Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 122 Removal and Replacement Procedures b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer.) c. Lift the front edge of the battery 2 and swing it back. d. Remove the battery. Removing the Battery Reverse the above procedure to install the battery.
Page 123: Hard Drive
5.4 Hard Drive Hard Drive Spare Part Number Information For use with all computer models: 200-GB 160-GB 120-GB 100-GB 80-GB 60-GB 40-GB hard drive for use only with computer models using Intel processors 40-GB hard drive for use only with computer models using AMD processors Hard Drive Bracket Kit (includes hard drive bracket and 4 screws used to secure the bracket to the...
Page 124 Removal and Replacement Procedures 2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the right side of the cover 2 and swing it to the left. 4. Remove the hard drive cover. ✎...
Page 125 Removal and Replacement Procedures 5. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the computer. 6. Remove the hard drive from the hard drive bay. Removing the Hard Drive Maintenance and Service Guide 5–9...
Page 126 Removal and Replacement Procedures 7. Remove the six Phillips PM3.0×3.0 screws 1 that secure the hard drive bracket to the hard drive. 8. Lift the bracket 2 straight up to remove if from the hard drive. Removing the Hard Drive Bracket Reverse the above procedure to install and reassemble the hard drive.
Page 127: Computer Feet
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 431430-001. The feet attach to the base enclosure in the locations illustrated below. Computer Feet Locations Maintenance and Service Guide 5–1 1...
Page 128: Memory Module
Removal and Replacement Procedures 5.6 Memory Module Memory Module Spare Part Number Information For use only with computer models using Intel processors: 1024-MB 512-MB 256-MB For use only with computer models using AMD processors: 1024-MB 512-MB 256-MB 1. Prepare the computer for disassembly (refer to 5–12 434742-001 434741-001...
Page 129 2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the left side of the memory module compartment cover 2, and then swing it to the right. 4. Remove the memory module compartment cover. ✎...
Page 130 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...
Page 131: Rtc Battery
5.7 RTC Battery RTC Battery Spare Part Number Information RTC battery (includes 2-sided tape) 1. Prepare the computer for disassembly (refer to 2. Remove the memory module compartment cover (Section 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 132: Mini Card Module
Removal and Replacement Procedures 5.8 Mini Card Module Mini Card Module Spare Part Number Information 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries or regions listed below: Antigua & Canada Barbuda Chile Argentina...
Page 133 Mini Card Module Spare Part Number Information (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the ROW countries or regions listed below: China Honduras Ecuador Pakistan Haiti Peru 802.11b/g WLAN Mini Card module for use in Costa Rica, Israel, Kuwait, Thailand, UAE, Ukraine 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan...
Page 134 Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries or regions listed below: China Honduras Ecuador Pakistan Haiti Peru 802.11b/g WLAN Mini Card module for use with all computer models in the MOW countries or regions listed below:...
Page 135 Mini Card Module Spare Part Number Information (Continued) 802.11b/g WLAN Mini Card module for use with all computer models in the ROW countries or regions listed below: China Honduras Ecuador Pakistan Haiti Peru 802.11b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 1.
Page 136 Removal and Replacement Procedures 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables, Then disconnect the cables 1 from the module. 4. Remove the two Phillips PM2.5×5.0 screws 2 that secure the Mini Card module to the computer.
Page 137: Optical Drive
5.9 Optical Drive Optical Drive Spare Part Number Information DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive DVD/CD-RW Combo Drive 1. Prepare the computer for disassembly 2. Remove the Phillips PM2.5×7.0 screw 1 that secures the optical drive to the computer.
Page 138 Removal and Replacement Procedures 6. Position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. 8. Remove the optical drive 2. Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive.
Page 139: Switch Cover
5.10 Switch Cover Switch Cover Spare Part Number Information For use with full-featured computer models For use with defeatured computer models 1. Prepare the computer for disassembly 2. Close the computer. 3. Turn the computer upside down with the front panel toward you.
Page 140 Removal and Replacement Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the computer as far as possible. 7. Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Releasing the Switch Cover 5–24 Maintenance and Service Guide...
Page 141 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board. 9. Remove the switch cover. Disconnecting the LED Board Cable Reverse the above procedure to install the switch cover. Maintenance and Service Guide Removal and Replacement Procedures 5–25...
Page 142: Keyboard
Removal and Replacement Procedures 5.1 1 Keyboard Keyboard Spare Part Number Information For use with all computer models in the following countries or regions: Belgium The Czech Republic France French Canada Germany Greece The Netherlands and Europe Israel For use only with computer models using Intel processors in the following countries or regions: Japan Korea...
Page 143 Removal and Replacement Procedures 3. Remove the four Phillips PM2.5×7.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 5–27...
Page 144 Removal and Replacement Procedures 4. Turn the computer display-side up with the front panel toward you. 5. Open the computer as far as possible. 6. Lift the rear edge of the keyboard 1 until it rests at an angle. 7. Slide the keyboard 2 back to disengage the tabs on the front edge of the keyboard from the top cover.
Page 145 9. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable 10. Remove the keyboard. Reverse the above procedure to install the keyboard. Maintenance and Service Guide Removal and Replacement Procedures 5–29...
Page 146: Speaker Assembly
Removal and Replacement Procedures 5.12 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 1. Prepare the computer for disassembly 2. Remove the switch cover 3. Remove the keyboard 4. Disconnect the speaker assembly cable 1 from the power button board.
Page 147: Power Button Board
5.13 Power Button Board Power Button Board Spare Part Number Information Power button board (includes power button board cable) 1. Prepare the computer for disassembly 2. Remove the switch cover 3. Remove the keyboard 4. Disconnect the microphone cable 1 and the speaker assembly cable 2 from the power button board.
Page 148 Removal and Replacement Procedures 7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the power button board to the computer. 8. Remove the power button board 2. Removing the Power Button Board Reverse the above procedure to install the power button board. 5–32 Maintenance and Service Guide...
Page 149: Display Assembly
5.14 Display Assembly Display Assembly Spare Part Number Information For use with full-featured computer models with camera (includes camera, camera cable, and microphones) 15.4-inch, WXGA, TFT with BrightView for use only with computer models sold at Best Buy 15.4-inch, WXGA, TFT Antiglare for use only with computer models sold at Best Buy 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT Antiglare...
Page 150 Removal and Replacement Procedures 2. Close the computer. 3. Turn the computer upside down with the rear panel toward you. 4. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables.
Page 151 6. Turn the comuter display-side up with the front toward you. 7. Open the computer to an upright position. 8. Disconnect the following cables: 1 Display cable 2 Microphone cable 3 Camera cable 9. Remove the wireless antenna cables 4 from the routing channels in the top cover.
Page 152 Removal and Replacement Procedures CAUTION: Support the display assembly when removing the following Ä screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 10. Remove the two Phillips PM2.5×7.0 screws 1 that secure the display assembly to the computer.
Page 153 12. Remove the following: 1 Four rubber screw covers on the display bezel top edge 2 Two rubber screw covers on the display bezel bottom edge 3 Four Phillips PM2.5×5.0 screws on the display bezel top edge 4 Two Phillips PM2.5×7.0 screws on the display bezel bottom edge ✎...
Page 154: Display Assembly Subcomponents
Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display bezels For use only with full-featured computer models with camera sold at Best Buy (includes camera and microphone openings) For use with full-featured computer models with camera (includes camera and microphone openings) For use with full-featured computer models without camera (includes microphone openings) For use with defeatured computer models...
Page 155 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Camera module 431392-001 15. Remove the camera module 1 from the display enclosure. 16. Disconnect the camera cable 2 from the camera module. Removing the Camera Module Maintenance and Service Guide 5–39...
Page 156 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverter 17. Remove the inverter 1 from the display enclosure. 18. Disconnect the display cable 2 and the backlight cable 3 from the display inverter. Removing the Display Inverter 5–40 431391-001 Maintenance and Service Guide...
Page 157 Display Assembly Subcomponents Spare Part Number Information Display panels 15.4-inch, WXGA, SVA display panel with BrightView 15.4-inch, WXGA, SVA display panel AntiGlare 19. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure. 20. Remove the display panel 2. Removing the Display Panel Maintenance and Service Guide Removal and Replacement Procedures...
Page 158 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit Display hinge covers (not illustrated) For use only with full-featured computer models sold at Best Buy For use with full-featured computer models For use with defeatured computer models 21.
Page 159 Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 24. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.0×4.0 screw 1 that secures each transceiver to the display enclosure. 25. Remove the wireless antenna cables from the clips 2 built into the display enclosure.
Page 160 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Microphone 28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure. 29.
Page 161 Display Assembly Subcomponents Spare Part Number Information Display Cable Kit (includes camera cable) 31. If it is necessary to replace the camera cable, release the retention tabs 1 built into the display enclosure that secure the camera cable to the display enclosure. 32.
Page 162: Top Cover
Removal and Replacement Procedures 5.15 Top Cover Top Cover Spare Part Number Information Top covers (include TouchPad and TouchPad cable) For use with full-featured computer models For use with defeatured computer models Top cover support trims For use with full-featured computer models For use with defeatured computer models 1.
Page 163 Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Remove the nine Phillips PM2.5×7.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 5–47...
Page 164 Removal and Replacement Procedures 4. Remove the three Phillips PM2.5×2.0 screws 1 and the three Phillips PM2.5×7.0 screws 2 that secure the top cover support trim to the computer. Removing the Top Cover Screws, Part 2 5–48 Maintenance and Service Guide...
Page 165 5. Turn the computer right-side up with the front toward you. 6. Release and disconnect the following ZIF cables from the system board: 1 Power button board cable 2 LED board cable 3 TouchPad cable Disconnecting the Top Cover Cables Maintenance and Service Guide Removal and Replacement Procedures 5–49...
Page 166 Removal and Replacement Procedures 7. Remove the Phillips PM2.5×7.0 screw 1 that secures the top cover support trim to the computer. 8. Remove the two Phillips PM2.5×7.0 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 3 5–50 Maintenance and Service Guide...
Page 167 9. Remove the top cover support trim 1. 10. Lift the rear edge of the top cover 2 until it disengages from the computer. 11. Remove the top cover. Removing the Top Cover Reverse the above procedure to install the top cover. Maintenance and Service Guide Removal and Replacement Procedures 5–51...
Page 168: Audio Board
Removal and Replacement Procedures 5.16 Audio Board Audio Board Spare Part Number Information For use with full-featured computer models (includes infrared lens) For use with defeatured computer models (does not include infrared lens) 1. Prepare the computer for disassembly remove the following components: ❏...
Page 169 2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the audio board to the computer. 3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure. 4. Remove the audio board 3. 5. Disconnect the audio board cable 4 from the audio board. Removing the Audio Board Reverse the above procedure to install the audio board.
Page 170: Bluetooth Module
Removal and Replacement Procedures 5.17 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏...
Page 171 2. Disconnect the Bluetooth module cable 1 from the system board. 3. Remove the two Phillips PM2.0×3.0 screws 2 that secure the Bluetooth module to the system board. 4. Remove the Bluetooth module 3. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module. Maintenance and Service Guide Removal and Replacement Procedures 5–55...
Page 172: Expresscard Assembly
Removal and Replacement Procedures 5.18 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Speaker assembly ❏ Display assembly ❏...
Page 173 2. Push in on the ExpressCard bezel 1 to release the bezel from the ExpressCard slot. 3. Remove the ExpressCard bezel 2. ✎ The ExpressCard bezel is included in the Plastics Kit, spare part number 438368-001. Removing the ExpressCard Slot Bezel Maintenance and Service Guide Removal and Replacement Procedures 5–57...
Page 174 Removal and Replacement Procedures 4. Remove the four Phillips PM2.5×5.0 screws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board. 6. Remove the ExpressCard assembly 3. Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly.
Page 175: Usb/Power Connector Board
5.19 USB/Power Connector Board USB/Power Connector Board Spare Part Number Information USB/power connector boards (include USB/power connector board cable) For use with 90W AC adapters For use with 65W AC adapters 1. Prepare the computer for disassembly remove the following components: ❏...
Page 176 Removal and Replacement Procedures 2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the USB/power connector board to the computer. 3. Release the USB/power connector board 2 as far as the USB/power connector board cable will allow. 4. Disconnect the USB board cable 3 and the power connector board cable 4 from the USB/power connector board.
Page 177: System Board
5.20 System Board System Board Spare Part Number Information G72M for use only with full-featured computer models using Intel processors 945GM for use only with full-featured computer models using Intel processors 940GML for use only with defeatured computer models using Intel processors For use only with full-featured computer models using AMD processors with camera...
Page 178 Removal and Replacement Procedures 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Speaker assembly ❏ Display assembly ❏ Top cover ❏ Audio board ❏ USB/power connector board 5–62 (Section 5.4)
Page 179 2. Remove the USB/power connector board cable 1 from the clips in the base enclosure. 3. Remove the two Phillips PM2.5×5.0 screws 2 that secure the system board to the base enclosure. Removing the System Board Screws Maintenance and Service Guide Removal and Replacement Procedures 5–63...
Page 180 Removal and Replacement Procedures 4. Use the optical drive connector 1 to lift the right side of the system board 2 until it rests at an angle. 5. Slide the system board 3 to the right until the connectors on the left side of the system board disengage from the base enclosure.
Page 181 7. If it is necessary to replace the USB/power connector board cable or the audio board cable, turn the system board upside down with the front toward you. 8. Disconnect the audio board cable 1 and the USB/power connector board cable 2 from the system board. Removing the System Board Cables Reverse the above procedure to install the system board, USB/power connector board cable, and audio board cable.
Page 182: Fan/Heat Sink Assembly
Removal and Replacement Procedures 5.21 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number Information For use only with full-featured computer models using Intel processors For use only with defeatured computer models using Intel processors For use only with full-featured computer models using AMD processors For use only with defeatured computer models using AMD processors...
Page 183 ❏ Top cover ❏ Audio board ❏ USB/power connector board ❏ System board 2. Turn the system board upside down with the expansion port 3 and external monitor port toward you. 3. Disconnect the fan cable 1 from the system board. 4.
Page 184 Removal and Replacement Procedures ✎ The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1, 2, and 3, the system board components 4 and 6, and the processor 5 each time the fan/heat sink assembly is removed. Thermal pads and thermal paste should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
Page 185: Processor
5.22 Processor Processor Spare Part Number Information Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T1350 (1.86-GHz) Intel Core Duo T5600 (1.83-GHz) Intel Core Duo T5200 (1.66-GHz), use with dv6200 Intel Core Duo T2350 (1.60-GHz), use with dv6200 Intel Core Duo T2250 (1.73-GHz) Intel Core Duo T5500 (1.66-GHz) Intel Core Duo T2300E (1.66-GHz) Intel Core Duo T2060 (1.60-GHz), use with dv6200...
Page 186 Removal and Replacement Procedures ❏ Display assembly ❏ Top cover ❏ Audio board ❏ USB/power connector board ❏ System board 2. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remove it. ✎...
Page 187 This chapter provides physical and performance specifications. Dimensions Length Width Height (varies front to rear) Weight (varies by configuration) Stand-alone power requirements Operating voltage Operating current Temperature Operating* Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Maintenance and Service Guide Specifications...
Page 188 Specifications Shock Operating Nonoperating Random Vibration Operating Nonoperating *Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6–2 Table 6-1 Computer (Continued) 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.50 g zero-to-peak, 10 Hz to 500 Hz,...
Page 189 15.4-inch, WXGA, SVA Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 160 nits typical 0.259 ×...
Page 190: Hard Drives
Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. For details, consult technical support by selecting Start >...
Page 191 Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. For details, consult technical support by selecting Start > Help and Support > Contact support. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 192 Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. For details, consult technical support by selecting Start >...
Page 193 Primary 6-cell, Li-Ion Battery Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Maintenance and Service Guide Table 6-4 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Specifications 0.79 in...
Page 194 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–8 Table 6-5 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 195 DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-5 1.2 mm (0.047 in) 0.74 µm...
Page 196 Specifications CD-RW Double-Layer Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–10 Table 6-6 DVD±RW/R and Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 197 CD-RW Double-Layer Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-6...
Page 198: System Dma
Specifications Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 6–12 Table 6-7 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for ExpressCard Not assigned Not assigned Maintenance and Service Guide...
Page 199: System Interrupts
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 *Default configuration ✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. Maintenance and Service Guide Table 6-8 System Interrupts System Function System timer Quick Launch buttons Cascaded USB2 Enhanced Host Controller—24CD COM1...
Page 200 Specifications System Interrupts (Continued) Hardware IRQ IRQ12 IRQ13 IRQ14 IRQ15 IRQ17 IRQ17 IRQ17 IRQ19 IRQ19 IRQ19 IRQ20 IRQ20 IRQ21 IRQ21 IRQ21 IRQ22 IRQ23 *Default configuration ✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. 6–14 Table 6-8 System Function Synaptics PS/2 port pointing device Numeric data processor Primary IDE channel...
Page 201 I/O Address (hex) 0x00000000-0x00000CF7 0x00000000-0x00000CF7 0x00000020-0x00000021 0x0000002E-0x0000002F 0x00000040-0x00000043 0x00000060-0x00000060 0x00000061-0x00000061 0x00000062-0x00000062 0x00000064-0x00000064 0x00000066-0x00000066 0x00000070-0x00000071 0x00000072-0x00000073 0x00000080-0x0000008F 0x00000092-0x00000092 0x000000A0-0x000000A1 0x000000B0-0x000000B1 0x000000C0-0x000000DF 0x000000F0-0x000000FE 0x00000170-0x00000177 Maintenance and Service Guide Table 6-9 System I/O Addresses System Function (shipping configuration) PCI bus Direct memory access controller Programmable interrupt controller System board resources System timer...
Page 202 Specifications System I/O Addresses (Continued) I/O Address (hex) 0x000001F0-0x000001F7 0x00000220-0x0000022F 0x00000274-0x00000277 0x00000279-0x00000279 0x00000280-0x00000293 0x00000376-0x00000376 0x000003B0-0x000003BB 0x000003B0-0x000003BB 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x000003F6-0x000003F6 0x0000040B-0x0000040B 0x000004D0-0x000004D1 0x000004D6-0x000004D6 0x00000530-0x00000537 0x00000870-0x0000087F 0x00000A79-0x00000A79 0x00000C00-0x00000C01 0x00000C14-0x00000C14 0x00000C50-0x00000C52 0x00000C6C-0x00000C6C 6–16 Table 6-9 System Function (shipping configuration) Primary IDE Channel System board resources ISAPNP Read Data Port ISAPNP Read Data Port System board resources...
Page 203 System I/O Addresses (Continued) I/O Address (hex) 0x00000C6F-0x00000C6F 0x00000CD4-0x00000CD5 0x00000CD6-0x00000CD7 0x00000CD8-0x00000CDF 0x00000D00-0x0000FFFF 0x00000F40-0x00000F47 0x00001080-0x00001080 0x00008000-0x0000805F 0x00008100-0x000081FF 0x00008400-0x0000840F 0x00008410-0x0000841F 0x00009000-0x00009FFF 0x00009000-0x00009FFF 0x0000A000-0x0000A0FF 0x0000F000-0x0000FFFF 0x0000FD00-0x0000FDFF 0x0000FE00-0x0000FEFF Maintenance and Service Guide Table 6-9 System Function (shipping configuration) System board resources System board resources System board resources System board resources PCI bus...
Page 204: System Memory Map
Specifications Memory Map Address (hex) 0xD4100000-0xD41FFFFF 0xD4100000-0xD41FFFFF 0xD8000000-0xDBFFFFFF 0xD8000000-0xDBFFFFFF 0xFAC00000-0xFEBFFFFF 0xF6C00000-0xFABFFFFF 0xD4000000-0xD4000FFF 0xD4001000-0xD4001FFF 0xD4002000-0xD4002FFF 0xD4003000-0xD40033FF 0xFFF80000-0xFFFFFFFF 0xE0000000-0xE03FFFFF 0xE0000000-0xE03FFFFF 0x0000-0x0FFF 0xD4208000-0xD42087FF 0xD4200000-0xD4203FFF 0xD4204000-0xD4205FFF 0xFFEFF000-0xFFEFFFFF 0xFFEFE000-0xFFEFEFFF 6–18 Table 6-10 System Memory Map System Function (shipping configuration) PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI standard PCI-to-PCI bridge...
Page 205 System Memory Map (Continued) Memory Map Address (hex) 0xF2C00000-0xF6BFFFFF 0xD4206000-0xD4207FFF 0xD4209000-0xD42090FF 0xD4208C00-0xD4208CFF 0xD4208800-0xD42088FF 0xD4209400-0xD42094FF 0xD4003400-0xD40034FF 0xD4003800-0xD40038FF 0xFEC00000-0xFEC00FFF 0xFEE00000-0xFEE00FFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xD6000-0xD7FFF 0xDC000-0xDDFFF 0xDD000-0xDDFFF 0xE0000-0xFFFFF 0x40000000-0xFFFFFFFF Maintenance and Service Guide Table 6-10 System Function (shipping configuration) Texas Instruments PCIxx21/x515 Cardbus Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller...
Page 206: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws used in the computer. The four Phillips PM3.0×3.0 screws (Table A-1) used to secure the hard drive bracket to the hard drive. The remainder of the screws listed in this appendix are available in the Screw Kit, spare part number 434747-001, and the Display Screw Kit, spare part number 431400-001.
Page 207 Screw Listing Where used: 6 screws that secure the hard drive bracket to the hard drive (documented in Section 5.4) Phillips PM3.0×3.0 Screw Locations A–2 Table A-1 Phillips PM3.0×3.0 Screw Color Qty. Silver Length Thread 3.0 mm 3.0 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 208 Phillips PM2.0×5.0 Captive Screw Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C-clips; documented in Section 5.6) Phillips PM2.0×5.0 Captive Screw Locations...
Page 209 Screw Listing Where used: 2 screws that secure the Mini Card module to the computer (documented in Section 5.8) Phillips PM2.5×5.0 Screw Locations A–4 Table A-3 Phillips PM2.5×5.0 Screw Color Qty. Silver Length Thread 5.0 mm 2.5 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 210 Phillips PM2.5×5.0 Screw (Continued) Where used: 3 screws that secure the top cover to the base enclosure (documented in Section 5.15) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 211 Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: 4 screws that secure the display bezel to the display enclosure (documented in Section 5.14) Phillips PM2.5×5.0 Screw Locations A–6 Table A-3 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
Page 212 Phillips PM2.5×5.0 Screw (Continued) Where used: 4 screws that secure the display panel to the display enclosure (documented in Section 5.14) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 213 Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: Two screws that secure the audio board to the computer (documented in Section 5.16) Four screws that secure the ExpressCard assembly to the system board (documented in Section Two screws that secure the USB/power connector board to the computer (documented in Section Two screws that secure the system board to the computer (documented in...
Page 214 Phillips PM2.5×5.0 Screw (Continued) Where used: Four screws that secure the fan/heat sink assembly to the system board (documented in Section Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Silver 5.21) Screw Listing Length Thread 5.0 mm 2.5 mm Head Width...
Page 215 Screw Listing Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Four screws that secure the keyboard to the computer (documented in Section 5.11) Two screws that secure the display assembly to the computer (documented Section 5.14) Phillips PM2.5×7.0 Screw Locations...
Page 216 Phillips PM2.5×7.0 Screw (Continued) Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.14) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 217 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: 2 screws that secure the display bezel to the display assembly (documented in Section 5.14) Phillips PM2.5×7.0 Screw Locations A–12 Table A-4 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head Thread Width...
Page 218 Phillips PM2.5×7.0 Screw (Continued) Where used: 9 screws that secure the top cover to the computer (documented in Section 5.15) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 219 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: 3 screws that secure the top cover support trim to the computer (documented in Section 5.15) Phillips PM2.5×7.0 Screw Locations A–14 Table A-4 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head Thread Width...
Page 220 Phillips PM2.5×7.0 Screw (Continued) Where used: One screw that secures the top cover support trim to the computer (documented in Section Two screws that secure the top cover to the computer (documented in Section 5.15) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty.
Page 221 Screw Listing Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×3.0 Screw Locations A–16 Table A-5 Phillips PM2.0×3.0 Screw Color Qty. Silver Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 222 Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the power button board to the computer (documented in Section 5.13) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table A-5 Color Qty. Length Silver 3.0 mm Screw Listing Head Thread Width 2.0 mm...
Page 223 Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: 4 screws that secure the display hinges to the display panel (documented in Section 5.14) Phillips PM2.0×3.0 Screw Location A–18 Table A-5 Color Qty. Length Silver 3.0 mm Maintenance and Service Guide Head Thread Width...
Page 224 Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the Bluetooth module to the system board (documented in Section 5.17) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table A-5 Color Qty. Length Silver 3.0 mm Screw Listing Head Thread Width 2.0 mm...
Page 225 Screw Listing Where used: 2 screws that secure the speaker assembly to the computer (documented in Section 5.12) Phillips PM2.5×4.0 Screw Locations A–20 Table A-6 Phillips PM2.5×4.0 Screw Color Qty. Black Length Thread 4.0 mm 2.5 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 226 Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table A-7 Phillips PM2.0×4.0 Screw Color Qty. Silver 5.14) Screw Listing Length Thread 4.0 mm 2.0 mm Head Width...
Page 227 Screw Listing Where used: 3 screws that secure the top cover to the base enclosure (documented in Section 5.15) Phillips PM2.5×2.0 Screw Locations A–22 Table A-8 Phillips PM2.5×2.0 Screw Color Qty. Silver Length Thread 2.0 mm 2.5 mm Maintenance and Service Guide Head Width 6.0 mm...
Page 228: Recovering System Information
Backup and Recovery in Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Backing up your information regularly to protect your important system files.
Page 229: Backing Up Your Information
Backup and Recovery in Windows XP Backing Up Your Information When to Back Up ■ On a regularly scheduled basis ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Backup Suggestions ■...
Page 230: Using System Restore Points
Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Page 231: Restoring To A Previous Date And Time
Backup and Recovery in Windows XP Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > System Restore. The System Restore window opens.
Page 232 ■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
Page 233: Reinstalling Software Programs And Drivers
Backup and Recovery in Windows XP Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
Page 234: Reinstalling Programs From Discs
2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery.
Page 235: Recovering From The Recovery Discs
Backup and Recovery in Windows XP Recovering from the Recovery Discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive...
Page 236 If you want to perform a destructive recovery: ✎ A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort. a. Click Advanced Options on the System Recovery screen. b.
Page 237: Updating Reinstalled Software
Backup and Recovery in Windows XP 4. Click OK. 5. At the System Recovery screen, click Advanced Options. 6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions. Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software.
Page 238: Windows Vista
Backup and Recovery in Recovering System Information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Back up your information regularly to protect your important system files.
Page 239 Backup and Recovery in Windows Vista Backing up Your Information When to Back Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Backup Suggestions ■...
Page 240 Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Page 241 Backup and Recovery in Windows Vista Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Maintenance > System.
Page 242 ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1.
Page 243 Backup and Recovery in Windows Vista ■ In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings. Reinstalling Preinstalled Programs and Drivers 1.
Page 244 Performing a Recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. ✎...
Page 245 Backup and Recovery in Windows Vista ❏ Restart the computer and press for recovery” message is displayed on the screen. Then select Recovery Manager. Recovery Manager opens. 2. Click Advanced Options. 3. Click System recovery, and then click Next. 4. Follow the on-screen instructions. Deleting the Recovery Partition on the Hard Drive The Recovery Manager Advanced Options menu provides the...
Page 246 Backup and Recovery in Windows Vista Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: » Select Start >...
Page 247 Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
Page 248 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
Page 249 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
Page 250 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
Page 251 Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide D–5...
Page 252 Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel D–6 Maintenance and Service Guide...
Page 253 Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide D–7...
Page 254 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame D–8 Maintenance and Service Guide...
Page 255 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling D–9...
Page 256 Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
Page 257 Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide D–1 1...
Page 258 Display Component Recycling WARNING: The backlight contains mercury. Caution should be Å exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
Page 259 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
Page 260 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. D–14 Maintenance and Service Guide...
Page 261: Connector Pin Assignments
Connector Pin Assignments Signal +5 VDC Data – Maintenance and Service Guide Table D-1 Universal Serial Bus Signal Data + Ground E–1...
Page 262 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused E–2 Table D-2 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Page 263 Signal TV-Ground TV-CVBS TV-Ground TV-Ground Maintenance and Service Guide Connector Pin Assignments Table D-3 S-Video-Out Signal TV-CD TV-Ground TV-YD E–3...
Page 264: External Monitor
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog E–4 Table D-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
Page 265 Signal Unused Ring Maintenance and Service Guide Table D-5 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments E–5...
Page 266 Connector Pin Assignments Signal Audio signal in Audio signal in Signal Audio out, left channel Audio out, right channel E–6 Table D-6 Audio-In (Microphone) Table D-7 Audio-Out (Headphone) Signal Ground Signal Ground Maintenance and Service Guide...
Page 267: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 268: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries and regions. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■...
Page 269 Country/Region-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
Page 270 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 271 1394 port 1–9 AC adapter, spare part numbers 3–28 analog TV tuner, spare part number 3–28 arrow keys 1–12 audio board removal 5–52 spare part numbers 3–11 3–38 5–52 audio board cable, removal 5–65 audio troubleshooting 2–31 audio-in (microphone) jack location 1–7 pin assignments E–6 audio-out (headphone) jack...
Page 272 Index key 1–12 caps lock caps lock light 1–14 carrying case, spare part number 3–28 CMOS clearing 1–4 components bottom 1–19 front 1–6 keyboard 1–11 left-side 1–8 rear 1–8 right-side 1–10 top 1–13 composite S-Video and audio input cable, spare part number 3–28 computer feet, locations 5–11 Computer Setup...
Page 273 display hinge cover removal 5–42 spare part numbers 3–23 3–37 3–40 Display Hinge Kit, spare part number 3–23 display panel removal 5–41 spare part numbers 3–23 3–36 5–41 Display Screw Kit, spare part number 3–23 docking device, troubleshooting 2–24 drive light 1–7 drives, preventing damage 4–3 DVB-T TV tuner, spare part number 3–28...
Page 274 Index nonfunctioning device 2–33 nonfunctioning docking device 2–24 nonfunctioning keyboard 2–34 nonfunctioning pointing device 2–35 key 1–12 front components 1–6 function keys 1–12 grounding equipment and methods 4–7 hard drive OS loading problems 2–26 precautions 4–3 removal 5–7 spare part numbers 3–13 3–25 3–37 3–42...
Page 275 media button 1–16 memory module removal 5–12 spare part numbers 3–21 3–37 3–41 memory module compartment 1–20 memory module compartment cover illustrated 3–26 removal 5–13 microphone location 1–14 removal 5–44 spare part number 3–23 3–37 5–44 microphone jack location 1–7 pin assignments E–6 Mini Card module removal 5–16...
Page 276 Index power button board removal 5–31 spare part number 3–3 3–38 5–31 power connector 1–10 power cord set requirements F–2 spare part numbers 3–29 3–31 power light 1–6 power management features 1–5 power, troubleshooting 2–18 previous/rewind button 1–17 processor removal 5–69 spare part numbers 3–9 3–35 3–36...
Page 277 DVD/CD-RW Combo Drive 6–8 DVD±RW/R and CD-RW Combo Drive 6–10 hard drive 6–4 I/O addresses 6–15 interrupts 6–13 optical drive 6–8 system DMA 6–12 static shielding materials 4–8 stop button 1–17 S-Video-out jack location 1–8 pin assignments E–3 switch cover removal 5–23 spare part numbers 3–3 3–38...
Page 278 Index USB/power connector board removal 5–59 spare part numbers 3–11 3–39 5–59 USB/power connector cable, removal 5–65 using system restore points B–3 C–3 vents 1–20 video troubleshooting 2–22 volume mute button 1–14 volume scroll zone 1–14 Windows applications key 1–12 Windows logo key 1–12 wireless antenna removal 5–43...

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HP Pavilion DV6-1378 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

Quick Links

Troubleshooting

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Table of Contents