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Maintenance and Service Guide HP Pavilion dv1600 Entertainment Notebook PC Document Part Number: 408524-002 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing...
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 6 Specifications A Screw Listing B Software Update and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index Maintenance and Service Guide...
Product Description The HP Pavilion dv1600 Entertainment Notebook PC offers advanced modularity, Intel® Core™ Duo, Core Solo, and Celeron® M processors, and extensive multimedia support. HP Pavilion dv1600 Entertainment Notebook PC Maintenance and Service Guide 1–1...
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Core Duo T2500 (2.00-GHz) ❏ Intel Core Duo T2400 (1.83-GHz ❏ Intel Core Duo T2300E (1.66-GHz) ❏ Intel Core Duo T2250 (1.73-GHz) ❏ Intel Core Duo T2300 (1.66-GHz) ❏...
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■ Support for one ExpressCard ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell or 12-cell Li-Ion battery ■ Stereo speakers with volume up and down buttons ■ Integrated Web camera ■ Integrated microphone ■ Support for the following optical drives: ❏...
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to “Preparing the Computer for Disassembly,” information).
1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1–6 Maintenance and Service Guide...
Item Component Speakers (2) Power light Drive light Battery light Display release latch Audio-in (microphone) jack Audio-out (headphone) jack (2) Maintenance and Service Guide Table 1-1 Front Components Function Produce stereo sound. ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■...
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Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Item Component USB connectors (2) Digital Media Slot (select computer models only) 1394 port (select computer models only) Digital Media Slot light (select computer models only) Optical drive S-Video-out jack (select computer models only) Maintenance and Service Guide Table 1-2 Right-Side Components Function Connect an optional USB device.
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Product Description The external components on the rear and left side of the computer are shown below and described in Table 1-3. Rear and Left-Side Components 1–10 Maintenance and Service Guide...
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Rear and Left-Side Components Item Component Wireless light (select computer models only) Exhaust vent Power connector External monitor port Expansion port 2 RJ-45 (network) jack RJ-11 (modem) jack USB connector ExpressCard slot Security cable slot Maintenance and Service Guide Table 1-3 Function On: An internal wireless device, such as a wireless LAN device and/or a Bluetooth...
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Product Description The keyboard components on the computer are shown below and described in Table 1-4. Keyboard Components 1–12 Maintenance and Service Guide...
Item Component fn key caps lock key f1 to f12 keys (12) num lock key Keypad keys (15) Arrow keys Windows applications key Windows logo key Maintenance and Service Guide Table 1-4 Keyboard Components Function Combines with other keys to perform system tasks.
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Product Description The top components on the computer are shown below and described in Table 1-5. Top Components, Part 1 Item Component Display switch Power button 1–14 Table 1-5 Top Components, Part 1 Function If the computer is closed while on, turns off the display.
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Top Components, Part 1 (Continued) Item Component DVD button Media button Previous/Rewind Button Play/Pause button Maintenance and Service Guide Table 1-5 Function When the computer is ■ Off, opens QuickPlay DVD mode. ■ On in Windows, opens the default Windows DVD application. ■...
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Product Description The top components on the computer are shown below and described in Table 1-6. Top Components, Part 2 1–16 Maintenance and Service Guide...
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Item Component Next/Fast Forward button Stop button Volume down button Volume mute button Mute light Volume up button Wireless button Maintenance and Service Guide Table 1-6 Top Components, Part 2 Function When a disc is in the optical drive: ■ Press once to play the next track or chapter.
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Product Description The top components on the computer are shown below and described in Table 1-7. Top Components, Part 3 1–18 Maintenance and Service Guide...
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Item Component TouchPad TouchPad light Caps lock light Power/ button light Wireless light Num lock light Back button OK button TouchPad on/off button TouchPad vertical scroll region Left and right TouchPad buttons Maintenance and Service Guide Table 1-7 Top Components, Part 3 Function Moves the pointer.
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Item Component Optical drive Battery release latch Battery bay 1–20 Table 1-8 Bottom Components Function Supports an optical disc. Releases a battery from the battery bay.
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Bottom Components (Continued) Item Component Exhaust vents (4) Hard drive bay Mini Card compartment Memory module compartment Label areas (2) Maintenance and Service Guide Table 1-8 Function Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only on a flat, hard surface.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Audio ■ Display ■...
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Troubleshooting 2. Select the File, Security, Diagnostics, or System Configuration menu. 3. To close Computer Setup and restart the computer: ❏ Select File > Save changes and exit, and then press – or – ❏ Select File > Ignore changes and exit, and then press –...
Selecting from the Security Menu Select Setup Password Power-On Password Password Options (Password options can be selected only when a power-on password has been set.) DriveLock Passwords Smart Card Security TPM Embedded Security System IDs Disk Sanitizer *Not applicable to SuperDisk LS-120 drives. Maintenance and Service Guide Table 2-2 Security Menu...
Troubleshooting Selecting from the Diagnostics Menu Select HDD Self-Test Options Memory Check 2–4 Table 2-3 Diagnostics Menu To Do This Run a quick comprehensive self test on hard drives in the system that support the test features. Run a quick comprehensive test on system memory on the following categories: ■...
Selecting from the System Configuration Menu Select Language Boot Options Device Configurations Built-In Device Options Port Options Maintenance and Service Guide Table 2-4 System Configuration Menu To Do This Change the Computer Setup language. Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reset the power cables in the docking device and at the AC outlet.
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another computer, or replacing it. Power on? Done Maintenance and Service Guide Done...
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–10 Done Done Internal or...
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–12...
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
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Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Replace docking device. 2–14 Reinstall computer into docking device.
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
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Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–16 Go to “Flowchart 2.11—No OS...
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Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace CD or diskette in 2. Replace system drive? Remove diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
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Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup Utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–20 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Done Go to Internal...
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–22 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–24 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
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Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
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Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–26 Replace jack or have jack activated. Connect to nondigital line.
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and computer model number located on the bottom of the computer.
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
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Spare Parts: Computer Major Components Item Description Display assemblies (include wireless antenna transceivers and cables) With Web camera 14.0-inch, WXGA, SVA with BrightView 14.0-inch, WXGA Without Web camera 14.0-inch, WXGA, SVA with BrightView 14.0-inch, WXGA ✎ Refer to display assembly internal component spare part number information.
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Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Keyboards Belgium Brazil Denmark France French Canada Germany Greece Israel International Italy Japan Korea Latin America Norway Portugal LED board (includes cable, not illustrated) Top covers (include TouchPad) For use on computer models with Web camera and microphone For use on computer models without Web camera and microphone...
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Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Fan/heat sink assembly (includes thermal pad) Processors (include thermal pad) Intel Core Duo T2500 (2.00-GHz) Intel Core Duo T2400 (1.83-GHz) Intel Core Duo T2300E (1.66-GHz) Intel Core Duo T2250 (1.73-GHz) Intel Core Duo T2300 (1.66-GHz) Intel Core Duo T2050 (1.60-GHz) Intel Core Solo T1350 (1.86-GHz) Intel Core Solo T1300 (1.66-GHz)
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Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description System boards (Continued) 940GML for use on computer models with Web camera and microphone 940GM for use on computer models without Web camera and microphone Bluetooth® module (includes Bluetooth module cable) USB/S-Video board Speaker assembly Menu control button board (includes bracket and cable)
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Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Hard drives (include frame and connector) 5400-rpm, 100-GB 5400-rpm, 80-GB 5400-rpm, 60-GB 5400-rpm, 40-GB Mini Card modules 802.11a/b/g WLAN module for use in the countries listed below. These countries are categorized as most of the world (MOW 1).
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Illustrated Parts Catalog Computer Major Components 3–12 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) 802.11a/b/g WLAN module for use in the countries listed below. These countries are categorized as most of the world (MOW 2). Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia...
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Illustrated Parts Catalog Computer Major Components 3–14 Maintenance and Service Guide...
Illustrated Parts Catalog 3.3 Display Assembly Components Display Assembly Components Display Assembly Components Spare Part Number Information Item Description Display bezels for use on computer models with Web camera and microphone for use on computer models without Web camera and microphone Web camera USB camera cable (not illustrated) 3–16...
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Display Assembly Components Spare Part Number Information Item Description Display Hinge Kit Display panels 14.0-inch, WXGA, SVA with BrightView 14.0-inch, WXGA 14.0-inch, WXGA, SVA with BrightView for use on computer models sold at Best Buy Display cables for use on computer models with Web camera and microphone for use on computer models without Web camera and microphone...
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices 3–18 Maintenance and Service Guide...
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Spare Part Number Information Item Description Hard drives (include frame and connector) 5400-rpm 100-GB 80-GB 60-GB 40-GB Optical drives 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Double-Layer Combo Drive 8X DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe for use on computer models sold at Best Buy 8X DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe...
Illustrated Parts Catalog 3.5 Plastics Kit Plastics Kit Contents Spare Part Number Information Item Description Plastics Kit For use on computer models not sold at Best Buy For use on computer models sold at Best Buy Includes: ExpressCard slot bezel Hard drive cover Mini Card compartment cover Memory module compartment cover...
Logo Kit HP backpack Wired headset with volume control HP Mobile Remote Control USB travel mouse HP xc2000 Notebook All-in-One Media Cable HP 65W AC Adapter Screw Kit (includes the following screws; refer to Appendix A, “Screw Listing,” specifications and usage) ■...
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Illustrated Parts Catalog Spare Parts: Miscellaneous (not illustrated) (Continued) Description Power cords For use in: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Brazil Canada, French Canada, Latin America, Thailand, and the United States Denmark Hong Kong and the United Kingdom...
3.7 Sequential Part Number Listing Spare Parts: Sequential Part Number Listing Spare Part Number Description 309674-001 USB travel mouse 364727-001 USB digital drive (not illustrated) 371693-001 Wired headset with volume control 394279-001 Power cord for use in Canada, French Canada, Latin America, Thailand, and the United States 394279-011 Power cord for use in Australia and New Zealand...
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396601-001 6-cell, 4.0-AHr battery 402018-001 HP 65W AC Adapter 403573-001 256-MB SD Memory Card 404577-001 HP xc2000 Notebook All-in-One Media Cable 405527-001 HP backpack 407159-001 802.11b/g WLAN Mini Card module HS MOW 407159-002 802.11b/g WLAN Mini Card module HS ROW...
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Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407674-002 802.11a/b/g WLAN Mini Card module for use in the MOW 2 countries listed below. Aruba Denmark Austria Egypt Azerbaijan El Salvador Bahrain Estonia Belgium Finland Bermuda France Bulgaria Georgia Cayman Germany...
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Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 412238-001 940GM system board for use on computer models without Web camera and microphone 412330-001 ExpressCard assembly 412332-001 Intel Core Solo T1300 (1.66-GHz) processor (includes thermal pad) 412333-001 Intel Core Duo T2500 (2.00-GHz) processor (includes thermal pad)
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Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 412345-001 Display inverter 412347-001 Web camera 412348-001 USB camera cable 412349-001 Display enclosure for use on computer models without Web camera and microphone 412350-001 Display enclosure for use on computer models with Web camera and microphone 412352-001 Display cable for use on computer models with Web camera...
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Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 412363-001 1-DIMM, DDR2, PC2-5300, 667-MHz, 1024-MB memory module 412364-001 5400-rpm, 40-GB hard drive (includes frame and connector) 412365-001 5400-rpm, 60-GB hard drive (includes frame and connector) 412366-001 5400-rpm, 80-GB hard drive (includes frame and connector) 412367-001...
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Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 412374-121 Keyboard for use in French Canada 412374-131 Keyboard for use in Portugal 412374-161 Keyboard for use in Latin America 412374-171 Keyboard for use in Saudi Arabia 412374-201 Keyboard for use in Brazil 412374-281 Keyboard for use in Thailand 412374-291...
Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 412384-001 Plastics Kit 412386-001 Screw Kit 412388-001 Logo Kit 412390-001 RTC battery 412391-001 Switch cover for use on computer models with wireless capability (includes wireless button and light) 412393-001 Switch cover for use on computer models without wireless capability (includes wireless button and light)
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Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 419440-001 8X DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe for use on computer models sold at Best Buy 417665-001 Top cover for use on computer models sold at Best Buy 417666-001 Base enclosure for use on computer models sold at Best Buy...
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Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 430897-001 Intel Core Duo T2250 (1.73-GHz) processor (includes thermal pad) 430898-001 Intel Core Duo T2250 (1.60-GHz) processor (includes thermal pad) 431091-001 14.0-inch, WXGA display assembly with Web camera (includes wireless antenna transceivers and cables) 431827-001 14.0-inch, WXGA, SVA with BrightView display assembly with...
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service.y 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 89 screws, in 10 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery Hard Drive Computer Feet Memory Module Mini Card Module Ä...
2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. Battery Spare Part Number Information 12-cell, 8.8-AHr 6-cell, 4.0-AHr 4. Remove the battery by following these steps: a. Turn the computer upside down with the front panel toward you.
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information Frame and connector included. 5400-rpm, 100-GB 5400-rpm, 80-GB 5400-rpm, 60-GB 5400-rpm, 40-GB 1. Prepare the computer for disassembly (refer to 5–6 412367-001 412366-001 412365-001 412364-001 Section Maintenance and Service Guide 5.3).
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2. Loosen the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the left side of the cover 2 and swing it to the right. 4. Remove the hard drive cover. ✎ The hard drive cover is included in the Plastics Kits, spare part number 412384-001 for computer models not sold at Best Buy, and spare part number 417666-001 for computer models sold...
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Removal and Replacement Procedures 5. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the computer. 6. Remove the hard drive from the hard drive bay. Removing the Hard Drive 5–8 Maintenance and Service Guide...
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7. Remove the four Phillips PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. 8. Lift the frame 2 straight up to remove if from the hard drive. 9. Slide the hard drive connector 3 off the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive.
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 412579-001. The feet attach to the base enclosure as illustrated below. Replacing the Computer Feet 5–10 Maintenance and Service Guide...
5.6 Memory Module Memory Module Spare Part Number Information PC2-5300, 667-MHz 1024 MB 512 MB 256 MB PC2-4200, 533-MHz 1024 MB 512 MB 256 MB 1. Prepare the computer for disassembly (refer to Maintenance and Service Guide Removal and Replacement Procedures Section 412363-001 412362-001...
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Removal and Replacement Procedures 2. Loosen the two black Phillips PM2.5×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the front edge of the memory module compartment cover 2 up and swing it back. 4.
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5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...
Removal and Replacement Procedures 5.7 Mini Card Module Spare Part Number Information 802.11a/b/g WLAN module for use in the MOW 1 countries listed below. Antigua & Canada Barbuda Chile Argentina Dominican Australia Bahamas Guam Barbados Guatemala Brunei 802.11a/b/g WLAN module for use in the MOW 2 countries listed below.
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Spare Part Number Information (Continued) 802.11a/b/g WLAN module for use in the ROW countries listed below. China Honduras Ecuador Pakistan Haiti Peru 802.11a/b/g WLAN module for use in Japan 802.11b/g WLAN module HS MOW 802.11b/g WLAN module HS ROW 802.11b/g WLAN module GL 1.
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Removal and Replacement Procedures 2. Loosen the black Phillips PM2.5×5.0 screw 1 that secures the Mini Card compartment cover to the computer. 3. Lift the rear edge of the Mini Card compartment cover 2 up, and then swing it forward. 4.
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5. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables, then disconnect the cables 1 from the module. 6. Remove the two Phillips PM2.5×6.0 screws 2 that secure the Mini Card module to the computer.
Removal and Replacement Procedures 5.8 Optical Drive Optical Drive Spare Part Number Information 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Double-Layer Combo Drive 8X DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe for use on computer models sold at Best Buy 8X DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe 8X DVD±RW/R and CD-RW Double-Layer Combo Drive with...
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2. Remove the Phillips PM2.5×8.5 screw 1 that secures the optical drive to the computer. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2. (The optical drive media tray releases from the optical drive.) 4.
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Removal and Replacement Procedures 6. Position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. 8. Remove the optical drive 2. Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive.
5.9 Switch Cover Switch Cover Spare Part Number Information For use on computer models with wireless capability For use on computer models without wireless capability For use on computer models with wireless capability sold at Best Buy 1. Prepare the computer for disassembly 2.
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Removal and Replacement Procedures 4. Turn the computer display side up with the front toward you. 5. Open the computer as far as possible. 6. Insert a flat-bladed screwdriver under the outside edges of the display hinge covers. 7. Lift up on the outside edges of the hinge covers 1 until the switch cover 2 disengages from the computer.
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8. Swing the rear edge of the switch cover forward. 9. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover. Maintenance and Service Guide Removal and Replacement Procedures 5–23...
Removal and Replacement Procedures 5.10 Keyboard Keyboard Spare Part Number Information Belgium Brazil Denmark France French Canada Germany Greece Israel International Italy Japan Korea Latin America 1. Prepare the computer for disassembly 2. Remove the optical drive 3. Remove the switch cover 4.
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Removal and Replacement Procedures 6. Remove the two silver Phillips PM2.5×5.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 5–25...
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Removal and Replacement Procedures 7. Turn the computer display side up with the front panel toward you. 8. Open the computer as far as possible. 9. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest. Releasing the Keyboard 5–26 Maintenance and Service Guide...
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10. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable 11. Remove the keyboard. Reverse the above procedure to install the keyboard. Maintenance and Service Guide Removal and Replacement Procedures 5–27...
Removal and Replacement Procedures 5.11 Display Assembly Display Assembly Spare Part Number Information With Web camera 14.0-inch, WXGA, SVA with BrightView 14.0-inch, WXGA Without Web camera 14.0-inch, WXGA, SVA with BrightView 14.0-inch, WXGA 1. Prepare the computer for disassembly 2. Remove the memory module compartment Mini Card compartment covers 5–28 431091-001...
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3. Disconnect the wireless antenna cables 1 from the Mini Card module. 4. Disconnect the microphone cable 2 from the system board. Disconnecting the Wireless Antenna Cables and Microphone Cables Maintenance and Service Guide Removal and Replacement Procedures 5–29...
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Removal and Replacement Procedures 5. Remove the switch cover 6. Remove the keyboard 7. Turn the computer display side up with the front toward you. 8. Open the display as far as possible. 9. Disconnect the display 1 and Web camera cables 2 from the system board.
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Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 11. Remove the four Phillips PM2.5×7.0 screws 1 that secure the display assembly to the computer. 12.
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Removal and Replacement Procedures 13. Remove the six rubber screw covers 1 and the six Phillips PM2.5×6.0 screws 2 that secure the display bezel to the display assembly. ✎ The display bezel rubber screw covers are included in the Rubber Feet Kit, spare part number 412579-001. Removing the Display Bezel Screws 5–32 Maintenance and Service Guide...
Display Assembly Subcomponents Spare Part Number Information Display bezels For use on computer models with Web camera and microphone For use on computer models without Web camera and microphone Display enclosures (include wireless antenna transceivers and cables and microphone and cable) For use on computer models with Web camera and microphone For use on computer models without Web camera and...
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Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Web camera board USB camera cable (not illustrated) 16. If it is necessary to replace the display Web camera, disconnect the camera cable 1 from the camera board, and then remove the camera board 2 from the display enclosure.
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✎ The display release hooks are available in the Display Hinge Kit, spare part number 412355-001. 17. If it is necessary to replace the display release hooks, remove the two Phillips PM2.5×6.0 screws 1 that secure each hook to the display enclosure. 18.
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Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverter 19. Remove the Phillips PM2.0×3.0 screw 1 that secures the display inverter to the display enclosure. 20. Lift the inverter 2 out of the enclosure as far as the display cable and backlight cables will allow.
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Display Assembly Subcomponents Spare Part Number Information Display panels 14.0-inch, WXGA, SVA with BrightView 14.0-inch, WXGA 14.0-inch, WXGA, SVA with BrightView for use on computer models sold at Best Buy 23. Remove the two Phillips PM2.5×5.0 screws 1 and the four Phillips PM2.5×6.0 screws 2 that secure the display panel to the display enclosure.
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Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit 25. If it is necessary to replace the display hinges, remove the two Phillips PM2.0×3.0 screws 1 that secure each hinge to the display panel. 26. Remove the display hinges 2. Removing the Display Hinges 5–38 412355-001...
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✎ The wireless antenna transceivers and cables are included in tthe display enclosure spare part kits, spare part numbers 412350-001 and 412349-001. 27. If it is necessary to replace the wireless transceivers and cables, remove the two Phillips PM2.0×3.0 screws 1 that secure the left and right transceivers to the display enclosure.
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Removal and Replacement Procedures ✎ The microphone and cable are included in tthe display enclosure spare part kits, spare part numbers 412350-001 and 412349-001. 31. If it is necessary to replace the microphone and cable, release the retention tabs 1 built in to the display enclosure lining that secure the wireless antenna cables to the display enclosure.
5.12 Base Enclosure Base Enclosure Spare Part Number Information For use on computer models with Web camera and microphone For use on computer models without Web camera and microphone For use on computer models sold at Best Buy Rubber Feet Kit (includes computer feet) 1.
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Removal and Replacement Procedures 2. Remove the two Phillips PM2.5×8.5 screws that secure the base enclosure to the computer Removing the Base Enclosure Screws, Part 1 5–42 Maintenance and Service Guide...
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Removal and Replacement Procedures 3. Turn the computer upside down with the front toward you. 4. Remove the fourteen Phillips PM2.5×8.5 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 2 Maintenance and Service Guide 5–43...
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Removal and Replacement Procedures 5. Remove the four silver Phillips PM2.5×5.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 3 5–44 Maintenance and Service Guide...
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6. Swing the rear edge 1 of the base enclosure straight up and forward until it rests at an angle. 7. Slide the base enclosure 2 back at an angle. 8. Remove the base enclosure. Removing the Base Enclosure Reverse the above procedure to install the base enclosure. Maintenance and Service Guide Removal and Replacement Procedures 5–45...
Removal and Replacement Procedures 5.13 USB/S-Video Board Spare Part Number Information USB/S-Video Board 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosure 5–46 USB/S-Video Board (Section 5.8) (Section...
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2. Remove the two silver Phillips PM2.5×5.0 screws 1 that secure the USB/S-Video board to the top cover. 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remove the USB/S-Video board. Removing the USB/S-Video Board Reverse the above procedure to install the USB/S-Video board.
Removal and Replacement Procedures 5.14 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏...
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2. Turn the USB/S-Video board upside down with the USB port facing you. 3. Remove the two Phillips PM1.5×3.5 screws 1 that secure the Bluetooth module to the USB/S-Video board. 4. Disconnect the Bluetooth module cable 2 from the USB/S-Video board. 5.
Removal and Replacement Procedures 5.15 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosure 5–50 (Section 5.8)
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2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remove it from the top cover. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly. Maintenance and Service Guide Removal and Replacement Procedures 5–51...
Removal and Replacement Procedures 5.16 RTC Battery RTC Battery Spare Part Number Information RTC Battery 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosure 5–52 (Section 5.8)
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Removal and Replacement Procedures 2. Remove the RTC battery from the socket on the system board. Removing the RTC Battery Reverse the above procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+” sign facing up. Maintenance and Service Guide 5–53...
Removal and Replacement Procedures 5.17 Menu Control Button Board Menu Control Button Board Spare Part Number Information Menu control button board (includes bracket and cable) 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏...
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3. Remove the tape 1 that secures the menu control button board cable to the system board. 4. Release the ZIF connector 2 to which the menu control button board cable is connected and disconnect the cable 3. Disconnecting the Menu Control Button Board Cable Maintenance and Service Guide Removal and Replacement Procedures 5–55...
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Removal and Replacement Procedures 5. Remove the four Phillips PM2.5×3.0 screws 1 that secure the menu control button board and shield to the top cover. 6. Remove the menu control button board shield 2 and board 3. Removing the Menu Control Button Board and Shield Reverse the above procedure to install the menu control button board and shield.
5.18 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number Information Fan/heat sink assembly (includes thermal pad) 1. Prepare the computer for disassembly and remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosure 2.
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Removal and Replacement Procedures 3. Disconnect the fan cable 1 from the system board. 4. Loosen the four Phillips PM2.5×5.0 screws 2 that secure the fan/heat sink assembly to the top cover. 5. Remove the fan/heat sink assembly 3. Removing the Fan/Heat Sink Assembly Reverse the above procedure to install the fan/heat sink assembly.
5.19 Processor Processor Spare Part Number Information Intel Core Duo T2500 (2.00-GHz) Intel Core Duo T2400 (1.83-GHz) Intel Core Duo T2300E (1.66-GHz) Intel Core Duo T2250 (1.73-GHz) Intel Core Duo T2300 (1.66-GHz) Intel Core Duo T2050 (1.60-GHz) Intel Core Solo T1350 (1.86-GHz) Intel Core Solo T1300 (1.66-GHz) Intel Celeron M 410 (1.46-GHz) 1.
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Removal and Replacement Procedures 2. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor.
5.20 System Board System Board Spare Part Number Information 945GM for use on computer models with Web camera and microphone 945GM for use on computer models without Web camera and microphone 945GM for use on computer models sold at Best Buy 940GML for use on computer models with Web camera and microphone 940GM for use on computer models without Web camera...
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Removal and Replacement Procedures 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosoure ❏ USB/S-Video board ❏ Speaker assembly 2. Turn the top cover right side up with the front toward you. 5–62 (Section 5.4)
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Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the TouchPad Cable Maintenance and Service Guide 5–63...
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Removal and Replacement Procedures 4. Turn the top cover upside down with the front toward you. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 6. Remove the three silver Phillips PM2.5×5.0 screws 3 that secure the system board to the top cover.
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Removal and Replacement Procedures 7. Flex and hold the left edge of the top cover 1 to the left. 8. Lift the left side of the system board 2 until the USB 3 and 1394 connectors 4 are clear. Releasing the System Board, Part 1 Maintenance and Service Guide 5–65...
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Removal and Replacement Procedures 9. Flex and hold the front edge of the top cover 1 forward. 10. Lift the front of the system board 2 until the audio connectors 3 are clear. Releasing the System Board, Part 2 5–66 Maintenance and Service Guide...
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Removal and Replacement Procedures 11. Slide the system board to the left at an angle and remove it from the top cover. Removing the System Board Reverse the above procedure to install the system board. Maintenance and Service Guide 5–67...
Removal and Replacement Procedures 5.21 LED Board LED Board Spare Part Number Information LED board (includes cable) 1. Prepare the computer for disassembly remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosoure ❏...
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3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 4. Remove the three Phillips PM1.5×2.0 screws 3 that secure the LED board to the top cover. Removing the LED Board Screws 5.
Removal and Replacement Procedures 5.22 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 1. Prepare the computer for disassembly remove the following components: ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏ Base enclosoure ❏ USB/S-Video board ❏...
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Removal and Replacement Procedures 3. Remove the two Phillips PM2.0×2.0 screws that secure the ExpressCard assembly to the system board. Removing the ExpressCard Assembly Screws Maintenance and Service Guide 5–71...
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Removal and Replacement Procedures 4. Turn the system board right side up with the ExpressCard eject button toward you. 5. Lift the back of the ExpressCard assembly to disconnect it from the system board. 6. Remove the ExpressCard assembly. Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly.
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This chapter provides physical and performance specifications. Dimensions Height (varies from front to back) Width Depth Weight (varies by configuration) Stand-alone power requirements Operating voltage Operating current Peak operating power Maintenance and Service Guide Specifications Table 6-1 Computer 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 2.44 kg...
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Specifications Temperature Operating* Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating * Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
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14.0-inch, WXGA, SVA Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 27.94 cm 20.83 cm 35.56 cm Up to 16.8 million 250:1 180 nits typical 0.279 ×...
Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
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Primary 6-cell, Li-Ion Battery Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Maintenance and Service Guide Table 6-4 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Specifications 0.79 in...
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Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–6 Table 6-5 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
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DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-5 1.2 mm (0.047 in) 0.74 µm...
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Specifications DVD±RW/R and CD-RW Double-Layer Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–8 Table 6-6 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
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DVD±RW/R and CD-RW Double-Layer Combo Drive Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-6...
Specifications Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 6–10 Table 6-7 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for ExpressCard Not assigned Not assigned Maintenance and Service Guide...
Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Screw Kit, spare part number 412386-001, and the Display Screw Kit, spare part number 417713-001.
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Screw Listing Black Phillips PM2.0×5.0 Screw Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C clips;...
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Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table A-2 Phillips PM2.5×4.0 Screw Color Qty. Silver Screw Listing Length Thread 4.0 mm 2.5 mm Head Width...
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Screw Listing Where used: One screw that secures the optical drive to the computer (documented in Section 5.8) Phillips PM2.0×8.5 Screw Location A–4 Table A-3 Phillips PM2.0×8.5 Screw Color Qty. Black Length Thread 8.5 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
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Phillips PM2.0×8.5 Screw (Continued) Where used: 2 screws that secure the base enclosure to the top cover (documented in Section 5.12) Phillips PM2.0×8.5 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Length Black 8.5 mm Screw Listing Head Thread Width 2.0 mm...
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Screw Listing Phillips PM2.0×8.5 Screw (Continued) Where used: 14 screws that secure the base enclosure to the computer (documented in Section 5.12) Phillips PM2.0×8.5 Screw Locations A–6 Table A-3 Color Qty. Length Black 8.5 mm Maintenance and Service Guide Head Thread Width 2.0 mm...
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Silver Phillips PM2.0×5.0 Screw Where used: 3 screws that secure the switch cover to the computer (documented in Section 5.9) Silver Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width 2.0 mm...
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Screw Listing Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 2 screws that secure the keyboard to the computer (documented in Section 5.10) Silver Phillips PM2.0×5.0 Screw Locations A–8 Table A-4 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
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Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 2 screws that secure the display panel to the display assembly (documented in Section 5.11) Silver Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width...
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Screw Listing Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 4 screws that secure the base enclosure to the computer (documented in Section 5.12) Silver Phillips PM2.0×5.0 Screw Locations A–10 Table A-4 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
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Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 2 screws that secure the USB/S-Video board to the computer (documented in Section 5.13) Silver Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width...
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Screw Listing Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 4 screws that secure the fan/heat sink assembly to the computer (documented Section 5.18) Silver Phillips PM2.0×5.0 Screw Locations A–12 Table A-4 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
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Silver Phillips PM2.0×5.0 Screw (Continued) Where used: 3 screws that secure the system board to the computer (documented in Section 5.20) Silver Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width...
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Screw Listing Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.8) Phillips PM2.0×3.0 Screw Locations A–14 Table A-5 Phillips PM2.0×3.0 Screw Color Qty. Black Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
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Phillips PM2.0×3.0 Screw (Continued) Where used: One screw that secures the display inverter to the display assembly (documented in Section Phillips PM2.0×3.0 Screw Location Maintenance and Service Guide Table A-5 Color Qty. Black 5.11) Screw Listing Length Thread 3.0 mm 2.0 mm Head Width...
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Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: 4 screws that secure the display hinges to the display assembly (documented in Section 5.11) Phillips PM2.0×3.0 Screw Locations A–16 Table A-5 Color Qty. Length Black 3.0 mm Maintenance and Service Guide Head Thread Width...
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Phillips PM2.0×3.0 Screw (Continued) Where used: 4 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table A-5 Color Qty. Black 5.11) Screw Listing Length Thread 3.0 mm 2.0 mm Head Width...
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Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: 4 screws that secure the menu control button board to the top cover (documented in Section Phillips PM2.0×3.0 Screw Locations A–18 Table A-5 Color Qty. Black 5.17) Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head Width...
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Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.11) Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide Table A-6 Phillips PM2.0×7.0 Screw Color Qty. Black Screw Listing Length Thread 7.0 mm 2.0 mm Head Width 4.0 mm...
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Screw Listing Where used: 2 screws that secure the Bluetooth module to the USB/S-Video board (documented in Section Phillips PM1.5×3.5 Screw Locations A–20 Table A-7 Phillips PM1.5×3.5 Screw Color Qty. Silver 5.14) Length Thread 3.5 mm 1.5 mm Maintenance and Service Guide Head Width 3.0 mm...
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Where used: 3 screws that secure the LED board to the top cover (documented in Section 5.21) Phillips PM1.5×2.0 Screw Locations Maintenance and Service Guide Table A-8 Phillips PM1.5×2.0 Screw Color Qty. Silver Screw Listing Length Thread 2.0 mm 1.5 mm Head Width 6.0 mm...
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Screw Listing Where used: 2 screws that secure the Mini Card module to the computer (documented in Section 5.7) Phillips PM2.5×6.0 Screw Locations A–22 Table A-9 Phillips PM2.5×6.0 Screw Color Qty. Silver Length Thread 6.0 mm 2.5 mm Maintenance and Service Guide Head Width 5.0 mm...
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Phillips PM2.5×6.0 Screw (Continued) Where used: 6 screws that secure the display bezel to the display assembly (documented in Section 5.11) Phillips PM2.5×6.0 Screw Locations Maintenance and Service Guide Table A-9 Color Qty. Length Silver 6.0 mm Screw Listing Head Thread Width 2.5 mm...
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Screw Listing Phillips PM2.5×6.0 Screw (Continued) Where used: 4 screws that secure the display release hooks to the display assembly (documented in Section Phillips PM2.5×6.0 Screw Locations A–24 Table A-9 Color Qty. Silver 5.11) Length Thread 6.0 mm 2.5 mm Maintenance and Service Guide Head Width...
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Phillips PM2.5×6.0 Screw (Continued) Where used: 4 screws that secure the display panel to the display assembly (documented in Section 5.11) Phillips PM2.5×6.0 Screw Locations Maintenance and Service Guide Table A-9 Color Qty. Length Silver 6.0 mm Screw Listing Head Thread Width 2.5 mm...
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Screw Listing Where used: 2 screws that secure the ExpressCard assembly to the system board (documented in Section Phillips PM2.0×2.0 Screw Locations A–26 Table A-10 Phillips PM2.0×2.0 Screw Color Qty. Silver 5.22) Length Thread 2.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Software Update and Recovery Updating the BIOS To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing Microsoft®...
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To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then select the software and drivers update. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.
Updating Software Programs and Drivers To download and install software other than a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then select the software and drivers update.
6. Double-click the file that has an .exe extension (for example, filename.exe). The installation begins. 7. Complete the installation by following the instructions on the screen. ✎ After a message on the screen reports a successful installation, you can delete the download package from your hard drive. Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for...
Software Update and Recovery Backing Up Your Information When to Back Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Backup Suggestions ■...
Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Software Update and Recovery Restore to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support, and then click System Restore.
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■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
Software Update and Recovery Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery.
Software Update and Recovery Recovering from the Recovery Discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive...
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a. Click Advanced Options on the System Recovery screen. b. Select Destructive Recovery and follow the on-screen instructions. Deleting the Recovery Partition on the Hard Drive The PC Recovery Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive.
Software Update and Recovery Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: » Select Start > Help and Support. To update optional software, follow the instructions provided by the software manufacturer.
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Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
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Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
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Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C–3...
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Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C–4 Maintenance and Service Guide...
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Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide C–5...
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Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel C–6 Maintenance and Service Guide...
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Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide C–7...
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Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame C–8 Maintenance and Service Guide...
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11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling C–9...
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Display Component Recycling 14. Turn the LCD panel right side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables C–10 Maintenance and Service Guide...
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Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide C–11...
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Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C–12 Maintenance and Service Guide...
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19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
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Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. C–14 Maintenance and Service Guide...
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog D–4 Table D-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
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Signal Unused Ring Maintenance and Service Guide Table D-5 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments D–5...
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Connector Pin Assignments Signal Audio signal in Audio signal in Signal Audio out, left channel Audio out, right channel D–6 Table D-6 Audio-In (Microphone) Table D-7 Audio-Out (Headphone) Signal Ground Signal Ground Maintenance and Service Guide...
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
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Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
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Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
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1394 port 1–9 AC adapter, spare part number 3–21 3–24 arrow keys 1–13 audio troubleshooting 2–21 audio-in (microphone) jack location 1–7 pin assignments D–6 audio-out (headphone) jack location 1–7 pin assignments D–6 Back button 1–19 base enclosure removal 5–41 spare part numbers 3–9 3–29 3–31 battery...
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Index overview 2–1 Security Menu 2–3 computer specifications 6–1 connector pin assignments external monitor D–4 headphone D–6 microphone D–6 monitor D–4 RJ-11 (modem) D–5 RJ-45 (network) D–2 S-Video-out D–3 Universal Serial Bus (USB) D–1 connectors, service considerations 4–2 design overview 1–22 Digital Media Slot 1–9 Digital Media Slot light 1–9 disassembly sequence chart...
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spare part number 3–15 3–19 3–28 5–18 specifications 6–8 electrostatic discharge 4–4 4–8 exhaust vents 1–11 expansion port 2 1–11 expansion product troubleshooting 2–14 ExpressCard assembly removal 5–70 spare part number 3–7 3–26 5–70 ExpressCard slot 1–11 ExpressCard slot bezel, illustrated 3–20 external monitor port location 1–11...
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Index headphone jack location 1–7 pin assignments D–6 headset, spare part number 3–21 3–23 HP backpack, spare part number 3–24 HP Mobile Remote Control, spare part number 3–21 3–24 HP xc2000 Notebook All-in-One Media Cable, spare part number 3–21 3–24 I/O address specifications 6–13...
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monitor port location 1–11 pin assignments D–4 mouse, spare part number 3–21 3–23 network jack location 1–11 pin assignments D–2 network, troubleshooting 2–26 Next/Fast Forward button 1–17 nonfunctioning device, troubleshooting 2–14 key 1–13 num lock num lock light 1–19 OK button 1–19 optical drive location 1–9 OS loading problems 2–20...
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Index RTC battery removal 5–52 spare part number 3–9 3–30 5–52 Rubber Feet Kit, spare part number 3–9 screw kit spare part numbers 3–21 3–30 screw listing A–1 SD Memory Card, spare part number 3–15 security cable slot 1–11 serial number 3–1 service considerations 4–2 speaker assembly removal 5–50...
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nonfunctioning device 2–14 2–23 OS loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 Universal Serial Bus (USB) connector location 1–9 pin assignments D–1 unknown password 1–4 USB camera cable, spare part number 3–16 USB digital drive, spare part number 3–19 USB travel mouse, spare part number 3–21...