HP Pavilion DM4-1060 User Manual
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HP Pavilion DM4-1060 User Manual

Hp pavilion dm4-1060: user guide
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HP Pavilion Notebook PC
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Summary of Contents for HP Pavilion DM4-1060

  • Page 1 HP Pavilion Notebook PC User Guide...
  • Page 2 Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. User To obtain the latest information in the Guide , go to the HP Web site at http://www.hp.com/support.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Protecting your WLAN ... 15 Connecting to a WLAN ... 16 Roaming to another network ... 17 Using HP Mobile Broadband (select models only) ... 17 Inserting a SIM ... 17 Removing a SIM ... 18 Using Bluetooth wireless devices ... 19 Bluetooth and Internet Connection Sharing (ICS) ...
  • Page 6 Using the media activity functions ... 33 Multimedia software ... 33 Opening preinstalled multimedia software ... 34 Using HP MediaSmart software ... 34 Using other multimedia software ... 34 Installing multimedia software from a disc ... 35 Audio ... 35 Connecting external audio devices ...
  • Page 7 The process of burning a disc does not begin, or it stops before completion ... 47 A device driver must be reinstalled ... 47 Obtaining the latest HP device drivers ... 48 Obtaining the latest Windows device drivers ... 48 Initiating and exiting Sleep ... 50 Initiating and exiting Hibernation ...
  • Page 8 Using Disk Defragmenter ... 64 Using Disk Cleanup ... 64 Using HP ProtectSmart Hard Drive Protection ... 64 Identifying HP ProtectSmart Hard Drive Protection status ... 65 Using HP ProtectSmart Hard Drive Protection software ... 65 Replacing the hard drive ... 66 7 External devices ...
  • Page 9 Locating the fingerprint reader ... 87 Registering fingerprints ... 88 Using your registered fingerprint to log on to Windows ... 89 11 HP QuickWeb ... 90 Disabling and enabling QuickWeb ... 90 12 Setup Utility ... 91 Starting Setup Utility ... 91 Using Setup Utility ...
  • Page 10 Displaying system information ... 92 Restoring default settings in Setup Utility ... 92 Exiting Setup Utility ... 93 Setup Utility menus ... 93 Main menu ... 93 Security menu ... 93 System Configuration menu ... 93 Diagnostics menu ... 94 13 Software updates ...

  • Page 11: Features

    Features Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager.

  • Page 12: Lights

    Lights Component Power light Mute light Wireless light Caps lock light TouchPad light Fingerprint reader light Chapter 1 Features Description ● White: Power is on. ● Blinking White: The computer is in the Sleep state. NOTE: Another power light is located on the left side of the computer. Amber: Speaker sound is off.

  • Page 13: Power Button And Fingerprint Reader

    Power button and fingerprint reader Component Power button* Fingerprint reader *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Description ● When the computer is off, press the button to turn on the computer.

  • Page 14: Keys

    Keys Component Windows logo key Windows applications key Action keys Front components Chapter 1 Features Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer.

  • Page 15: Right-Side Components

    Component Digital Media Slot Speakers (2) Right-side components Component Optical drive light Optical drive USB ports (2) Battery light Power connector Description Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ●...

  • Page 16: Left-Side Components

    Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. ● White: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. ● On: Power is on. ●...

  • Page 17: Display Components

    Component (10) HDMI port (11) Combo eSATA/USB port Display components Component Internal display switch Webcam light Webcam Internal microphone Description Connects an optional HDMI device. Connects an optional USB device or high- performance eSATA components, such as an eSATA external hard drive. Description Turns off the display if the display is closed while the power is on.

  • Page 18: Bottom Components

    Bottom components Component Battery bay Battery release latch Vents (6) Hard drive bay Memory/Wireless module compartment Wireless antennas On select computer models, at least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Chapter 1 Features Description Holds the battery.
  • Page 19 Component WLAN antennas (2)* WWAN antennas (2) (select models only)* *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Notices that applies to your country or region.

  • Page 20: Additional Hardware Components

    Additional hardware components Component Power cord* AC adapter Battery* *Batteries and power cords vary in appearance by region and country. Labels The labels affixed to the computer provide information needed when troubleshooting system problems or traveling internationally with the computer. ●...
  • Page 21 Card Identifier) of the SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of the HP Mobile Broadband Module. This label is located inside the battery bay. Description This is an alphanumeric identifier that provides specific information about the hardware components.

  • Page 22: Networking

    ● HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

  • Page 23: Using The Wireless Controls

    Using HP Wireless Assistant software A wireless device can be turned on or off using HP Wireless Assistant software. If a wireless device is disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant.

  • Page 24: Using Operating System Controls

    Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows Mobility Center. Click Properties. Select the check box next to HP Wireless Assistant icon in notification area. Click Apply. Click Close. For more information, refer to the Wireless Assistant software Help: Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.

  • Page 25: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ●...

  • Page 26: Connecting To A Wlan

    A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that works best for your network security: ◦ Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all network data before it is transmitted using a WEP key. Usually, you can allow the network to assign the WEP key.

  • Page 27: Roaming To Another Network

    HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a is a mobile phone network operator.

  • Page 28: Removing A Sim

    Insert the SIM card into the slot. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.

  • Page 29: Using Bluetooth Wireless Devices

    Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

  • Page 30: Troubleshooting Wireless Connection Problems

    Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...

  • Page 31: Network Icon Is Not Displayed

    The driver must be reinstalled. Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest software.

  • Page 32: Wlan Connection Is Very Weak

    WLAN connection is very weak If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows: ● Move your computer closer to the wireless router or access point. ●...
  • Page 33 Plug the other end of the cable into a network wall jack (2). Connecting to a local area network (LAN)

  • Page 34: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse. Using the TouchPad Turning the TouchPad on and off The TouchPad is turned on at the factory.

  • Page 35: Selecting

    Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using pointing devices...

  • Page 36: Using Touchpad Gestures

    Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in the following sections. The TouchPad gestures described in this section are enabled at the factory. To disable or reenable these gestures: Double-click on the Synaptics icon in the notification area, at the far right of the taskbar, and then click the Device Settings tab.

  • Page 37: Connecting An External Mouse

    Connecting an external mouse You can connect an external USB mouse to the computer using one of the USB ports on the computer. A USB mouse can also be connected to the system using the ports on an optional docking device or expansion product.

  • Page 38: Using The Hotkeys

    Icon Action Screen brightness up Switch screen image Previous track/section Play/Pause Stop Next track/section Decrease volume Increase volume Mute/Restore volume Wireless Using the hotkeys Hotkeys are combinations of the Chapter 3 Pointing devices and keyboard Description Increases the screen brightness level incrementally when you hold down this key. Switches the screen image among display devices connected to the system.

  • Page 39: Cleaning The Touchpad And Keyboard

    Icon Function Display system information. Scroll up. Scroll down. Go home. Go to the end. To use a hotkey command, follow either of these steps: ● Briefly press the – or – ● Press and hold down the release both keys at the same time. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen.
  • Page 40 Chapter 3 Pointing devices and keyboard...

  • Page 41: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...
  • Page 42 Component Webcam light Webcam Internal microphone Decrease volume action key Increase volume action key Mute/Restore volume action key Speakers (2) Audio-out (headphone) jack Audio-in (microphone) jack Chapter 4 Multimedia Description Turns on when video software accesses the webcam. Records video and captures still photographs. Record sound.

  • Page 43: Using The Media Activity Functions

    Using the media activity functions The media activity action keys control the play of an audio CD, or a DVD or BD that is inserted into the optical drive. Using the media activity action keys Media activity is controlled by the f5, f6, f7, and ●...

  • Page 44: Opening Preinstalled Multimedia Software

    Click the program that you want to open. Using HP MediaSmart software Your computer has preinstalled HP MediaSmart software. MediaSmart turns your computer into a mobile entertainment center. You can enjoy music and DVD and BD movies. You can also view Internet TV and live TV, and manage and edit your photo collections.

  • Page 45: Installing Multimedia Software From A Disc

    – or – Insert a disc into the optical drive. An AutoPlay dialog box opens. Click a multimedia task from the list, and then choose the software you want to use for that task. Installing multimedia software from a disc Insert the disc into the optical drive.

  • Page 46: Using The Audio-Out (Headphone) Jack

    You should hear sound through the speakers or through connected headphones. To check the record functions of the computer, follow these steps: Select Start > All Programs > Accessories > Sound Recorder. Click Start Recording and speak into the microphone. Save the file to your desktop. Open Windows Media Player or MediaSmart and play back the sound.

  • Page 47: Connecting An Hdmi Device

    To connect a display device, connect the device cable to the external monitor port. ▲ NOTE: If a properly connected external display device does not display an image, press the image to the device. Repeatedly pressing display and the device. Connecting an HDMI device The computer includes an HDMI (High Definition Multimedia Interface) port.

  • Page 48: Configuring Audio For Hdmi (Select Models Only)

    To connect a video or audio device to the HDMI port: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the video device, according to the device manufacturer’s instructions.

  • Page 49: Using Optical Discs (Cds, Dvds, And Bds)

    Using optical discs (CDs, DVDs, and BDs) An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc (BD) drive, it can also read BDs.

  • Page 50: Cd-Rw Discs

    ● Keeping permanent archives of computer files and scanned home records ● Offloading files from your hard drive to free up disk space After data is recorded, it cannot be erased or written over. CD-RW discs Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently. Typical uses include the following: ●...

  • Page 51: Configuring Autoplay

    Pull out the tray (2). Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

  • Page 52: Observing The Copyright Warning

    To change settings through the operating system: Select Start > Computer > System properties. In the left pane, click Device Manager. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings.

  • Page 53: Removing An Optical Disc (Cd, Dvd, Or Bd)

    ● DVD players used in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3 file uses less space than other music file formats, and the process for creating an MP3 disc is the same as the process for creating a data file.

  • Page 54: Troubleshooting

    Troubleshooting The following sections describe several common issues and resolutions. The optical disc tray does not open for removal of a CD, DVD, or BD Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.

  • Page 55: Preventing Playback Disruptions

    ● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦...

  • Page 56: A Disc Does Not Play Automatically

    – or – ◦ The playback window in the multimedia program may close. To return to playing the disc, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program, and then restart it. ●...

  • Page 57: A Movie Is Not Visible On An External Display

    A movie is not visible on an external display If both the computer display and an external display are turned on, press the more times to switch between the two displays. Configure the monitor settings to make the external display primary: Right-click on a blank area of the computer desktop, and select Screen resolution.

  • Page 58: Obtaining The Latest Hp Device Drivers

    Obtaining the latest HP device drivers Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter.

  • Page 59: Adjusting Webcam Properties

    Adjusting webcam properties You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the integrated camera, usually from a configuration, settings, or properties menu: ● Brightness—Controls the amount of light that is incorporated into the image. A higher brightness setting creates a brighter image;...

  • Page 60: Power Management

    Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.

  • Page 61: Initiating And Exiting Hibernation

    Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on either battery power or external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Options in Windows Control Panel. To initiate Hibernation: Click Start, click the arrow next to the Shut down button, and then click Hibernate.

  • Page 62: Selecting A Different Power Plan

    External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ●...

  • Page 63: Connecting The Ac Adapter

    When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the battery meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ●...

  • Page 64: Using Battery Power

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

  • Page 65: Displaying The Remaining Battery Charge

    To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. Click the Power tab, and then click Battery Check. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.

  • Page 66: Charging A Battery

    Pivot the battery (2) upward and remove it from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device.

  • Page 67: Maximizing Battery Discharge Time

    Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ●...

  • Page 68: Resolving A Low Battery Level

    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...

  • Page 69: Step 2: Disable Hibernation And Sleep

    To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns amber. Leave the computer plugged into external power until the battery is fully charged.

  • Page 70: Step 4: Fully Recharge The Battery

    Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns white. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.

  • Page 71: Disposing Of A Used Battery

    Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.
  • Page 72 Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB port ●...

  • Page 73: Drives

    Drives Identifying installed drives Your computer includes a solid state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as other hard drives. To view the drives installed on the computer, select Start > Computer. Handling drives Drives are fragile computer components that must be handled with care.

  • Page 74: Improving Hard Drive Performance

    ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation.

  • Page 75: Identifying Hp Protectsmart Hard Drive Protection Status

    Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection. On the Icon in System Tray row, click Show. Click OK. If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following ways: ● The computer will not shut down.

  • Page 76: Replacing The Hard Drive

    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 77 Lift the hard drive cover away from the computer (2). Pull the small black plastic tab firmly to disconnect the hard drive cable from the system board (1). Remove the hard drive screws (2). Use the black plastic tab on top of the hard drive to lift the hard drive away from the computer (3).
  • Page 78 Connect the hard drive cable to the hard drive connector on the system board (3). Align the tabs on the hard drive cover with the notches on the computer. Close the cover (1). Tighten the hard drive cover screws (2). Align the tabs (1) on the memory/wireless module compartment cover with the notches on the computer.
  • Page 79 Close the cover (2). Tighten the memory/wireless module compartment cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing the hard drive...

  • Page 80: External Devices

    External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

  • Page 81: Using An Esata Device

    To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area).
  • Page 82 CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area).

  • Page 83: External Media Cards

    External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs, as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...

  • Page 84: Removing A Digital Card

    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

  • Page 85: Memory Modules

    Memory modules Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
  • Page 86 Lift the memory/wireless module compartment cover (2) away from the computer. Remove the memory module from the expansion memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: edges only. Do not touch the components on the memory module. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot.
  • Page 87 Insert a memory module in the expansion memory slot: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.

  • Page 88: Upgrading A Memory Module In The Primary Memory Module Slot

    Tighten the memory/wireless module compartment cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Upgrading a memory module in the primary memory module slot The primary memory module slot is stacked below the expansionary memory module slot. To upgrade a memory module in the primary memory module slot, follow these steps: Save your work.
  • Page 89 Lift the memory/wireless module compartment cover (2) away from the computer. NOTE: If a memory module is installed in the expansion memory module slot, first remove the expansion memory module. Remove the memory module from the primary memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 90 Insert a memory module in the primary memory module slot: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: edges only. Do not touch the components on the memory module, and do not bend the memory module.
  • Page 91 Tighten the memory/wireless module compartment cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Adding or replacing memory modules...

  • Page 92: 10 Security

    10 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the these features: ●...

  • Page 93: Setting Passwords In Windows

    You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. Use the following guidelines when setting a password in Setup Utility: ●...

  • Page 94: Administrator Password

    Password Power-on password* *For details about each of these passwords, refer to the following topics. Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.

  • Page 95: Entering An Administrator Password

    Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on password Your power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation.

  • Page 96: Using Firewall Software

    To view and access Norton Internet Security, select Start > All Programs > Norton Internet Security. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you.

  • Page 97: Using The Fingerprint Reader

    Using the fingerprint reader Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ●...

  • Page 98: Registering Fingerprints

    Registering fingerprints A fingerprint reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software, instead of using a Windows password. To register one or more fingerprints, follow these steps: In Windows, click the DigitalPersona Personal icon in the notification area, at the far right of the taskbar.

  • Page 99: Using Your Registered Fingerprint To Log On To Windows

    Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint, follow these steps: Immediately after you have registered your fingerprints, restart Windows. Swipe any of your registered fingers to log on to Windows. Using the fingerprint reader...

  • Page 100: 11 Hp Quickweb

    NOTE: The HP QuickWeb Configuration Tool can also be accessed by selecting Start > Control Panel, and then clicking the View by arrow. Select Large icons or Small icons to locate the HP QuickWeb Configuration Tool. Chapter 11 HP QuickWeb Notebook Essentials guide for additional information on QuickWeb.

  • Page 101: 12 Setup Utility

    12 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. NOTE: The fingerprint reader cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 102: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or ●...

  • Page 103: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press arrow keys to select Exit > Exit Saving Changes, and then press enter. ●...

  • Page 104: Diagnostics Menu

    Select Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test Chapter 12 Setup Utility To do this Enable/disable Card Reader/1394 Power Saving. Enable/disable Fan Always On.

  • Page 105: 13 Software Updates

    13 Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named installing and troubleshooting the file.

  • Page 106: Downloading A Bios Update

    Do not insert, remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then click the link for software, driver, and BIOS updates.
  • Page 107 To use the HP Web site: Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter.

  • Page 108: Index

    Index Symbols/Numerics 1394 Power Saving 94 AC adapter connecting 53 identifying 10 testing 53 action keys decreasing screen brightness 27 decreasing the speaker volume 28, 32 Help and Support 27 identifying 4 increasing screen brightness 28 increasing the speaker volume 28, 32 muting or restoring the speaker volume 28, 32 playing the next track/section on...
  • Page 109 29 End 29 Home 29 page down 29 page up 29 using 29 HP Mobile Broadband Module 17 HP Mobile Broadband Module serial number label 11 HP Mobile Broadband, disabled 17 HP ProtectSmart Hard Drive Protection 64...
  • Page 110 Bluetooth 11 HP Mobile Broadband Module 11 Microsoft Certificate of Authenticity 11 regulatory 11 service tag 10 SIM 11 wireless certification 11 WLAN 11 LAN Power Saving 93 language support 93 latch, battery release 8 left TouchPad button, identifying 1...
  • Page 111 18 SIM label 11 Sleep exiting 50 initiating 50 software Disk Cleanup 64 Disk Defragmenter 64 HP Wireless Assistant 13 MediaSmart 34 updating 95 using 34 solid-state drive (SSD) 63 speakers 5, 32 storing battery 60 switchable graphics 61...
  • Page 112 wireless module compartment, identifying 8 wireless network (WLAN) connecting 16 corporate WLAN connection 16 equipment needed 15 functional range 16 label 11 public WLAN connection 16 security 15 WLAN antenna, identifying 9 WLAN device 12 writable media 50 WWAN antenna, identifying 9 WWAN device 17 102 Index...

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