HP OmniBook 4000 Familiarization Manual
Hp omnibook 4000: user guide
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HP OmniBook 4000C/CT
Familiarization Guide
This guide is for experienced HP
Response Center personnel, CEs, and
reseller technicians, such as personnel
who have already completed the HP
Vectra PC family training course, or
equivalent, and have at least six months of
experience servicing the HP Vectra PCs.
It is a self-paced guide designed to train
you to install, configure, and repair the
OmniBook Notebook PC. You can follow
it without having any equipment available.
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Table of Contents
Troubleshooting
Related Manuals for HP OmniBook 4000
Summary of Contents for HP OmniBook 4000
- Page 1 HP OmniBook 4000C/CT Familiarization Guide This guide is for experienced HP Response Center personnel, CEs, and reseller technicians, such as personnel who have already completed the HP Vectra PC family training course, or equivalent, and have at least six months of experience servicing the HP Vectra PCs.
- Page 2 Hewlett- Packard. As an ENERGY STAR partner, HP has determined that these products meet the ENERGY STAR guidelines for energy efficiency. All Certifications may not be completed at product introduction.
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Page 3: Table Of Contents
Providers Only) ... 26 Keyboard Assembly (HP Authorized Support Providers Only) ... 28 Power Board (PCA Assy PK-DC) (HP Authorized Support Providers Only) . 30 Upper Case, Sound Board (PCB Assy PK-688/PK-AUD), and PCA Display Connect PK-LSP (HP Authorized Support Providers Only)... 31 Keyboard Grounding Plate, CPU, and System Board (HP Authorized Service Providers Only) ... - Page 4 Configuration and Setup... 36 Main Configuration Screen... 36 Power Screen... 37 Power Configuration... 38 Power Conservation Mode ... 38 Power Defaults... 39 System Configuration... 40 Input/Output Configuration ... 41 Printer port ... 41 Disk Configuration... 42 Audio Configuration... 43 Troubleshooting and Repair ... 44 Known Hardware Issues ...
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Page 5: Table Of Figures
Table of Figures Figure 1 - Memory Doors, Modules, and Slots ... 19 Figure 2 - Floppy Drive and Battery ... 20 Figure 3 - Hard Disk Drive ... 21 Figure 4 - Display Screws ... 23 Figure 5 - Icon Assembly ... 24 Figure 6 - Display Removal ... -
Page 6: Omnibook Product Comparisons
1.5-MB video RAM SVGA-out supports VGA & SVGA monitors (up to 1024 x 768 x 256 colors) HP OmniBook 4000 29.5 x 22.6 x 4.9 cm (11.6 x 8.9 x 1.93 in) 3.13 kg (6.9 lb) TFT (CT): 3.27 kg (7.2 lb) 50-Mhz Intel 486DX2, ®... - Page 7 14.4Vdc Rechargeable Power Lithium-Ion or NiMH battery Battery life (approximate with one battery): 2 to 3 hrs Battery recharges to high level in 4 hrs using AC adapter while PC is on or off 2-minute low-battery warning AC adapter 100 to 240 Vac (50 to 60 Hz) input;...
- Page 8 Audio 16-bit with Sound Blaster support Stereo sound via two built-in speakers Input/Output 9-pin, 115,200 - b/s, RS-232 port 25-pin EPP and ECP parallel port SVGA-out (up to 1024 x 768 x 256); VGA-out (640 x 480 x 65,536 colors) 115,200-baud, bidirectional infrared Expansion bus...
- Page 9 EPP parallel, serial, VGA-out (up to 1024 × 768), keyboard, PS/2 or Microsoft ® mouse, and SCSI ports; external floppy connector; and optional HP EtherTwist LAN card slot Microsoft Windows for Workgroups 3.11 MS-DOS 6.22 Upgrade easily to Windows 95...
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Page 10: Omnibook 4000 Series: Product Features
HP OmniBook 4000C HP OmniBook 4000C HP OmniBook 4000CT* DX4/75MHz; 340MB Hard Drive HP OmniBook 4000CT* DX4/75MHz; 520MB Hard Drive HP OmniBook 4000CT* DX4/75 MHz; 810MB Hard Drive HP OmniBook 4000C HP OmniBook 4000C HP OmniBook 4000C HP OmniBook 4000CT* DX4/100MHz; 340MB Hard Drive HP OmniBook 4000CT* DX4/100MHz;... -
Page 11: Accessories
AC Adapter NiMH Battery Pack Module External Battery Charger (Charges up to two batteries concurrently) Automobile Adapter Enhanced Port Replicator OmniBook 4000 mainframe What comes in the box Battery pack User documentation: manuals, support material, registration card Companion/utility disks AC adapter (P/N: F1072A), localized power cord... -
Page 12: Memory
Memory Main Memory Max Possible RAM Type of memory boards HP Proprietary boards, 2 user accessible slots on the Expansion Memory board options Cycle time The hard disk drive can be removed by the user for easy upgrades. The hard... -
Page 13: Display/Video
HP OmniBook display. The HP OmniBook TFT displays meet or exceed all TFT manufacturer's standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections. -
Page 14: User Interface
4. Customers with cosmetic-based complaints only, that do not conform to the above conditions and tests will not normally be considered for display replacement. It will be left to the judgment of the HP-responsible person who, in working with the customer, to identify work-arounds that are reasonable and appropriate for the individual customer. -
Page 15: External Battery Charger
The OmniBook BIOS can then receive high-quality information about the battery condition directly from the hardware and not interrupt the CPU. The OmniBook 4000 no longer has to rely on software to determine the condition of the battery. The condition can be checked using two methods that receive information from the BIOS (CONFIGURATION [fn][f2], Windows Control Panel Power). -
Page 16: Operating Environment
Note: These are the tests that HP designs notebook computers to meet. Due to normal variations in the components of individual machines, some machines will perform better and some won't perform as well. HP does not guarantee that every notebook computer will meet these specifications. BIOS... -
Page 17: Supported Operating Systems
Supported MS DOS version 6.22* Operating Microsoft Windows for Workgroups 3.11* Systems Microsoft Windows 95* Microsoft NT workstation 3.51** ® OS/2 version 3.0** * Supported to the application level. ** Only setup and configuration supported. Security Physical security from Kensignton Lock System password: When the password setting is enabled, a window will pop-up to allow the user to enter the old password, enter a new password and to verify the new... -
Page 18: Password Decode Policy
The statement can be a FAX copy of the document. The fact that the unit is in the hands of an HP representative on the behalf of the customer is not evidence of ownership. In addition, HP will not descramble a unit for any non-owner, even if it involves law enforcement agencies. -
Page 19: Notebook Hardware Structure
Installing memory (End User Replaceable) The OmniBook 4000 family has two memory locations for expanding system RAM. The memory location on the side of the OmniBook that has the battery also has the factory RAM module installed. To add an additional 8MB or 16MB of RAM, use the location on the other side of the unit near the floppy drive. -
Page 20: Battery Module And Floppy Disk Drive Module (End User Replaceable)
The Battery and Floppy Disk Drive Modules are user replaceable. A second Battery Module may be installed in the Floppy Disk Drive Bay. This doubles the battery life of the OmniBook 4000. To remove either module, turn the OmniBook over. Squeeze the two levers together and slide the module forward. -
Page 21: Hard Disk Drive (End User Replaceable)
Hard Disk Drive (End User Replaceable) The Hard Disk Drive Module is user replaceable. To remove the Hard Disk Drive Module, remove the screw under the latch on the hard drive. Push the Hard Drive Module Forward - do not pull on the latch - it is not strong enough, use the back edge of the module in front of the depression in the bottom case instead. -
Page 22: Small Parts (End User Replaceable)
Small parts (End User Replaceable) The I/R lens, expansion door, I/O door, Rubber feet, memory doors, and PCMCIA door are all replaceable. The I/R lens snaps in and out from the inside of the I/O door. To remove the I/O door, open it fully. Flex the door so that the center hinge separates from the backcase. -
Page 23: Icon Assembly And Display Module (Hp Authorized Support Providers Only)23
Icon Assembly and Display Module (HP Authorized Support Providers Only) To remove the display module on the OmniBook 4000C and CT turn the unit over and withdraw the two Phillips screws from the bottom back corners of the unit (see diagram below). -
Page 24: Figure 5 - Icon Assembly
Turn the unit right side up and remove the Icon assembly by placing the thumbs on each edge of the assembly and pushing lightly (see diagram below). The front edge of the Icon Assembly will lift up slightly. Figure 5 - Icon Assembly ___________... -
Page 25: Figure 6 - Display Removal
Lift the display straight up about 1 inch. The Icon Assembly will lift up with the display. Move the Icon assembly out of the way. The cable from the Icon Assembly to the PC board does not need to be removed if only the display is being removed. -
Page 26: Palm Rest Assembly And Track Ball Assembly (Hp Authorized Support Providers Only)
Palm Rest Assembly and Track Ball Assembly (HP Authorized Support Providers Only) Before removing the Palm Rest Assembly or Track Ball Assembly, the battery and the floppy disk drive assembly (a second battery may be installed in to the floppy drive bay) must be removed. -
Page 27: Figure 8 - Palm Rest And Track Ball Assemblies
Turn the unit right side up, open the lid and lift up on the palmrest. Disconnect the cable attaching the palmrest to the track ball assembly. To remove the track ball assembly, disconnect the Track Ball Assembly cable and remove the one screw that holds the Track Ball Assembly in place. The Track Ball Assembly then lifts out. -
Page 28: Keyboard Assembly (Hp Authorized Support Providers Only)
Keyboard Assembly (HP Authorized Support Providers Only) Equipment Required Phillips Screwdriver Remove Components to Prior to Keyboard: 1. HDD, FDD, and Battery 2. Palm Rest Assembly (may remain connected) 3. Sound Board (PCB Assy PK-688/PK-AUD) (partial removal) Removal Procedure: 1. Follow the instructions for removing Battery, Floppy Disk and Hard Drive. -
Page 29: Figure 9 - Keyboard And Sound Board
Figure 9 - Keyboard and Sound Board ___________... -
Page 30: Power Board (Pca Assy Pk-Dc) (Hp Authorized Support Providers Only)
Power Board (PCA Assy PK-DC) (HP Authorized Support Providers Only) Required Equipment: Phillips Screwdriver Components to remove prior Power Board (PCA Assy PK-DC): 1. HDD, FDD, and Battery 2. Palm Rest Assembly (may remain connected) 3. Keyboard (may remain connected) Removal Procedure: 1. -
Page 31: Upper Case, Sound Board (Pcb Assy Pk-688/Pk-Aud), And Pca Display Connect Pk-Lsp (Hp Authorized Support Providers Only)
Upper Case, Sound Board (PCB Assy PK-688/PK-AUD), and PCA Display Connect PK-LSP (HP Authorized Support Providers Only) Required Equipment: Phillips Screwdriver Components to remove prior Upper Case, Sound Board (PCB Assy PK-688/PK- AUD), and PCA Display Connect PK-LSP: 1. HDD, FDD, and Battery 2. -
Page 32: Figure 10 - Upper Case And Display Connect
Screw ISOB M2x6L Screw ISOB M2.6x5L Qty (3) LSP-M/B Shielding Plate Screw ISOB 2.6x5L PCA Assy PK-DC (Power Board) Figure 10 - Upper Case and Display Connect Audio Ports (part of Sound Board Assembly) ___________ PCB Assy PK- 688/PK-Aud (Sound Board) Microphone Assembly Upper Case PCA Display... -
Page 33: Keyboard Grounding Plate, Cpu, And System Board (Hp Authorized Service Providers Only)
Keyboard Grounding Plate, CPU, and System Board (HP Authorized Service Providers Only) Required Equipment: Phillips Screwdriver Nutdriver (5 mm or 3/16 in) Components to remove prior Keyboard Grounding Plate, CPU, and System Board: 1. HDD, FDD, and Battery 2. Icon Assembly and Display Module 3. -
Page 34: Figure 11 - System Board And Keyboard Grounding Plate
K/B Grounding Plate PCA Proc (CPU) Track Ball and Sub Battery-M/B Harnesses CPU Shielding Plate Figure 11 - System Board and Keyboard Grounding Plate Standoff 10mm ___________ Screw ISOB M2.6x5L Standoff 15mm Screw ISOB M2.6x5L Qty (2) PCA Main PK-486 (System Board) PCMCIA Button Assembly... -
Page 35: Enhanced Port Replicator (Exchange Assembly)
Troubleshooting Tips: The OmniBook 4000 will only detect one pointing device at a time. Therefore, if an external mouse is connected to the EPR, the track ball will not be active. When an external mouse is detached, the pointing devices settings must be manually updated in the Setup for the change to be detected. -
Page 36: Configuration And Setup
Configuration and Setup Main Configuration Screen Pressing [fn][f2] invokes the BIOS setup and configuration utility. Users can check system configuration and changes settings using [f] keys from this screen. This is the most accurate place to check battery and system status. Pressing [f3] from this screen exits back to the current application. -
Page 37: Power Screen
Power Screen The power screen contains the current power level of the main and auxiliary battery. If there is no auxiliary battery, the text is dimmed (or in a passive color). Power conservation settings consists of the options shown. When Custom is selected, "suspend after", "hibernate after"... -
Page 38: Power Configuration
Power Configuration To implement the power management capabilities, the following settings are set by the user from the power setup screen. The CPU doze will automatically occur and will not be user selectable. Setting: Parameters: Power Advanced; Standard; Off; Conservation Custom Mode Disable;... -
Page 39: Power Defaults
Power Defaults Advanced, Standard, Off and Custom, power conservation default values are: Advanced 1 minute Suspend After Hibernate After: 15 minutes 30 seconds HDD Stop After: Standard Off: 2 minutes Disabled 60 minutes Disabled Disabled Disabled ___________ Custom 1 minute 15 minutes 30 seconds... -
Page 40: System Configuration
System Configuration The system screen contains the processor and memory information for the user to glance at. It also allows the user to set the date and time. The real time clock is not changed until the user exits the setup program. The user can also enable or disable the processor cache. -
Page 41: Input/Output Configuration
Input/Output Configuration Setting: Parameters: Bi-directional; EPP; ECP Bi-directional Printer port COM2 IR Port Assignment Pointer device Internal; External External Fn. key Enabled; Disabled LCD; CRT; LCD and Display 8, 16, 64 LCD gray scale Display mode Normal;Inverse Default: COM2 Internal Enabled 64.00 Normal... -
Page 42: Disk Configuration
Disk Configuration Setting: Parameters Diskette A Enabled; Disabled Boot from FDD first; HDD only Auto; User defined HDD Configuration Default Enabled FDD first Auto ___________ Comments... -
Page 43: Audio Configuration
Audio Configuration The audio screen allows the user to adjust the speaker volume of the system. The user can also select the IRQ, I/O Address and DMA channel of the audio board. Setting: Parameters Volume Left Slider Volume Right Slider IRQ5;... -
Page 44: Troubleshooting And Repair
The OmniBook 4000C and CT will not charge the batteries while in "ON" Known Hardware mode. Issues Certain HP Vectra PCs will not link over I/R with the OB 4000. Refer to the technical newsletter for details. OmniBook Self- The complete self-test procedure is documented in the OmniBook 4000 Operating Guide. - Page 45 Beep Code Description none CPU register test in progress or failure. 1-1-1 CPU Failure 1-1-3 CMOS write/read test in progress or failure. Failure will result in a system halt. 1-1-4 ROM BIOS checksum test in progress or failure. Failure will result in a system halt.
- Page 46 3-1-2 Master DMA register test in progress or failure. Failure results in a system halt. 3-1-3 Master interrupt mask register test in progress or failure. Failure results in a system halt. 3-1-4 Slave interrupt mask register test in progress or failure. Failure results in a system halt.
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Page 47: Last Post: Display Codes
Last POST: There are a number of POST tests that are performed after the BEEP Code tests. Failure of one or more of these tests will result in a displayed failure code DISPLAY CODES (i.e., 03044). It is extremely important not to interpret a failure code immediately as a hardware failure until: all accessories are removed, including memory cards external floppy, port expander, modems, PCMCIA cards, LAN cards, printers, VGA-out cables,... - Page 48 Fixed disk read failure -press Fl to retry boot (or may also say press Fl to retry boot, F2 for SETUP utility) Internal cache test failed -cache is disabled Pointer device failure No boot device available -Press Fl to retry boot (or may also say, press Fl to retry boot, F2 for SETUP utility) Message...
- Page 49 Message nnnk Base Memory nnnk Extended Memory tests terminated by keystroke Press the Fl key to continue Beginning memory test Press the SPACEBAR to terminate the memory test Press the Fl key to continue, F2 to nm the Setup utility Possible Cause The amount of base memory that tested successfully.
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Page 50: Appendix A: Part Numbers
HDD MODULE 260MB HDD MODULE 340MB HDD MODULE 520MB MEM MODULE 4MB MEM MODULE 8MB MEM MODULE 16MB FDD MODULE AC ADAPTER BATTERY PACK KEYBOARD US KEYBOARD UK HP Part Number F1081-60933 F1081-60934 F1081-60936 F1081-60942 F1081-60946 F1081-80004 F1081-60930 F1081-60914 F1081-60915... - Page 51 KEYBOARD GER KEYBOARD SPA KEYBOARD FRE KEYBOARD ITA KEYBOARD SWI KEYBOARD DAN KEYBOARD NOR KEYBOARD SWE/FIN PORT REPLICATOR AUTO ADAPTER DUMMY RAM CARD HDD MODULE 810MB EXTERNAL BATTERY CHARGER OB 4000C/CT ENG Rcvy Flpy Dsk OB 4000C/CT FRE Rcvy Flpy Dsk OB 4000C/CT ITA Rcvy Flpy Dsk OB 4000C/CT GER Rcvy Flpy Dsk OB 4000C/CT SPA Rcvy Flpy Dsk...
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Page 52: Appendix B: Additional Resources
The following table contains resources for additional product related information. Resource Number/Address HP External Web http://hpcc998.external.hp.com/mcd/ HP-MCD Internal Web http://webmcd.cv.hp.com HP MCD Service Engineer svc-eng_mcd@cv.hp.com Comments No usage restriction Restricted to HP internet access only Email address for service related questions and issues...