HP L2000 Getting Started Manual

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Getting Started

HP Notebook Series
Document Part Number: 394138-001
June 2005
Enhanced for Accessibility.

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Table of Contents
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Summary of Contents for HP L2000

  • Page 1: Getting Started

    Getting Started HP Notebook Series Document Part Number: 394138-001 June 2005 Enhanced for Accessibility.
  • Page 2 HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Next steps Install software ........1 Enable or disable TouchPad tapping.
  • Page 4 Contents Help and Support Center ......A–7 Customer Care ........A–8 Preparing to call Customer Care .
  • Page 5: Next Steps

    Install software Software on optical discs (CDs and DVDs) is included with your notebook: The discs packaged in the “Required for Setup” bag provide software  that is not preinstalled on your notebook. Depending on how you plan to use your notebook, you may want to install some or all of these applications.
  • Page 6: Enable Or Disable Touchpad Tapping

    Next steps Enable or disable TouchPad tapping Tapping is a TouchPad preference that enables you to tap the TouchPad once to select an item or twice to double-click an item. This feature is enabled by default. To disable or reenable TouchPad Tapping: 1.
  • Page 7: Protect Your Notebook

    Protect your notebook You can use the information in this section to Protect your notebook from viruses.  Protect your system files.  Protect your privacy.  Protect your notebook from power surges.  Use your notebook safely.  Turn off your notebook properly. ...
  • Page 8: Protect Your System Files

    Next steps Protect your system files System Restore is an operating system feature that enables you to undo harmful changes to your notebook software by restoring your software to an earlier time, called a restore point, when your software was functioning optimally.
  • Page 9: Protect Your Notebook From Power Surges

    Protect your notebook from power surges To protect your notebook from the power surges that may be caused by an uncertain power supply or an electrical storm: Plug the notebook power cord into an optional, high-quality surge  protector. Surge protectors are available from most computer or electronics retailers.
  • Page 10: Use Your Notebook Safely

    The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo and through the Help and Support Center at Start > Help and Support > User Guides.
  • Page 11: Turn Off Your Notebook Properly

    Turn off your notebook properly Whenever possible, turn off the notebook by using the standard Windows shutdown procedure for your operating system: In Windows XP Home, select Start > Turn Off Computer > Turn Off.  In Windows XP Professional, select Start > Turn Off Computer > Shut ...
  • Page 12: Connect To The Internet

    Next steps Connect to the Internet To connect the notebook to the Internet, you must enable your communication hardware and have an account with an Internet service provider (ISP). Enable communication hardware Your modem is enabled when the modem cable is connected to the notebook and to an analog telephone line.
  • Page 13: Set Up Internet Service

    Set up Internet service You must set up Internet service before you can connect to the Internet. Your notebook includes software developed with leading ISPs in many locations to help you set up a new Internet account or configure your notebook to use an existing account.
  • Page 14 Next steps Using an ISP-provided icon If ISP-provided icons are supported in the country in which you purchased your notebook, the icons may be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure your notebook to use an existing account: »...
  • Page 15: Update Your Software

    Update your software Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with your notebook may have been released since the notebook left the factory. Some updates may affect the way your notebook responds to optional software or external devices.
  • Page 16: Appendix A: Troubleshooting

    Although many checkup and repair features require an Internet connection, many other features can help you fix a problem while the notebook is offline. Visit the technical support Web site at http://www.hp.com/support for  answers to common questions. Contact Customer Care for further assistance.
  • Page 17: Quick Troubleshooting

    Troubleshooting Quick troubleshooting Is the notebook unable to start up? To turn on the notebook, press the power button. When the notebook is turned on, the power/standby light is turned on. If the notebook and the power/standby light are not turned on when you press the power button, adequate power may not be available to the notebook.
  • Page 18: Is The Notebook Screen Blank

    Is the notebook screen blank? If you have not turned off the notebook but the screen is blank, the notebook may be in standby or hibernation, or may not be set to display the image on the notebook screen. To resume from standby or restore from hibernation, briefly press the ...
  • Page 19: Is Software Functioning Abnormally

    Troubleshooting Is software functioning abnormally? If your software becomes unresponsive or responds abnormally: Restart the notebook:  In Windows XP Home, select Start > Turn Off Computer > Restart.  In Windows XP Professional, select Start > Turn Off Computer > ...
  • Page 20: Is The Notebook Unresponsive

    Is the notebook unresponsive? If the notebook has stopped responding, try first to shut down the notebook using the shutdown procedure for your operating system. In Windows XP Home, select Start > Turn Off Computer > Turn Off.  In Windows XP Professional, select Start > Turn Off Computer > ...
  • Page 21: Is The Notebook Overheating

    Troubleshooting Is the notebook overheating? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. If you suspect that overheating could be causing the problem, allow the notebook to cool to room temperature.
  • Page 22: Help And Support Center

    Help and Support Center To access the Help and Support Center, select Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides Information about your notebook, such as model and serial number, ...
  • Page 23: Customer Care

    Troubleshooting Customer Care If you are unable to find the help you need by using the Help and Support Center at Start > Help and Support, you may need to contact Customer Care. Preparing to call Customer Care For the fastest possible resolution of your problem, have the notebook and the following information available when you call or e-mail: Serial number (S/N) and product number (P/N), which are provided on ...
  • Page 24: Contacting Customer Care By E-Mail Or Telephone

    Contacting Customer Care by e-mail or telephone If the notebook is connected to the Internet, select Start > Help and Support to get help by e-mail or to access Customer Care telephone numbers. If the notebook is not connected to the Internet, refer to the printed warranty or Worldwide Telephone Numbers booklet (English only) included with the notebook to contact Customer Care.
  • Page 25: Appendix B: System Recovery

    To recover system functionality, you can use the System Restore utility or the recovery discs included with your notebook. Recovering functionality through System Restore preserves all of your personal data and settings and is a reversible procedure. Repairing device drivers and applications by using Driver Recovery or Application Recovery discs also preserves your personal data and settings.
  • Page 26: Using System Restore

    System recovery Using System Restore System Restore is an operating system feature that enables you to undo harmful changes to your notebook software by restoring your software to an earlier time, called a restore point, when your software was functioning optimally.
  • Page 27: Restoring To A Restore Point

    Restoring to a restore point To restore the notebook to a restore point: 1. Make sure the notebook is connected to a reliable AC outlet through the AC adapter. 2. Select Start > Help and Support > System Restore. 3. Select Restore my computer to an earlier time, and then follow the instructions on the screen.
  • Page 28: Reinstalling Applications From Your Hard Drive

    System recovery Reinstalling applications from your hard drive To reinstall a preloaded application or utility from your hard drive: » Select Start > All Programs > Software Setup, and then follow the instructions on the screen. (When you are prompted to select the software you want to reinstall, you can select or clear the check boxes for some or all of the listed items.) Reinstalling applications from discs...
  • Page 29: Repairing The Operating System

    Repairing the operating system An operating system repair does not delete your personal data. To repair the operating system, use the Operating System disc that was shipped with the notebook: 1. Connect the notebook to an AC outlet through the AC adapter, and then turn on the notebook.
  • Page 30: Reinstalling The Operating System

    System recovery Reinstalling the operating system Ä CAUTION: To prevent the loss of all of your personal data, back up your data before reinstalling the operating system. Personal data and any software you have installed on the notebook will be lost during the operating system reinstallation process. During the reinstallation, you may be prompted for your Product Key.
  • Page 31: Reinstalling Device Drivers And Other Software

    8. Press to continue installing a new copy of the operating system instead of repairing it. 9. Press enter 10.Press to continue setup using this partition. 11.Select Format the partition using the NTFS file system (Quick), and then press enter Ä...
  • Page 32: Updating Reinstalled Software

    The operating system that was shipped on your notebook and on the Operating System disc included with your notebook is enhanced for HP notebooks. The enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards. The functionality of your notebook was tested for use with the operating system provided with your notebook.
  • Page 33 AC adapter troubleshooting A–2 using during software reinstallation or repair B–3 B–5 antivirus software 3 A–4 Application Recovery disc 1 applications. See software backup B–1 buttons power 7 A–5 cables and cords modem 5 power 5 A–2 category view, Windows XP 2 CDs.
  • Page 34 Index guides, user 11 hard drive hibernation file A–3 preloaded software 1 B–4 Help and Support Center 11 See also customer support hibernation A–3 IEC 60950 compliance 6 image, switching among display devices A–3 Internet connection enabling hardware 8 setting up Internet service 9 Internet Connection Wizard 10 ISP service, setting up 9 labels...
  • Page 35 reference guides 11 registration number, operating system A–8 Regulatory and Safety Notices 6 regulatory information 6 reinstalling or repairing software procedures B–1 recovery discs 1 B–1 System Restore 4 B–2 reset (emergency shutdown) A–5 restore point 4 B–2 Safety and Comfort Guide 6 serial number, notebook A–7 service partners A–9 See also customer support...

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