HP Compaq Evo N1010v Series Service Manual page 107

Symptom
Touch pad
General problems
Special touch pad
features not working
Select button does
not work
Memory
Out of memory error
Notebook does not
boot after adding
SDRAM
Audio
No sound audible
Sound does not
record
Service Manual
Call Center: Suggestions
Reset notebook
(see page 1-17).
Check settings in Control
Panel. Make sure touch pad is
enabled in Mouse Properties.
By default, touch pad is
disabled if external PS/2
mouse is connected, Use BIOS
Setup to check settings.
Avoid touching touch pad while
booting or resuming.
In Mouse Properties, select
Synaptics PS/2 TouchPad
driver. (Driver is installed from
\hp\drivers\TouchPad.)
Make sure C drive has
adequate free space.
Delete temporary and
unneeded files.
Use memory troubleshooter in
Windows Help.
Not all third-party memory
cards have been tested for use
with notebook.
Use only DDR-266 SDRAM
modules.
Increase sound volume.
Check whether sound is
enabled (mute button and
software controls).
Check for sound resource
conflicts in Device Manager.
Test audio with e-Diagtools
diagnostics.
Use an external microphone
(internal microphone normally
not included).
Check software controls.
Test audio with e-Diagtools
diagnostics.
Repair Center:
Likely Causes
Top case
Motherboard
Top case
Motherboard
Top case
Motherboard
SDRAM module
SDRAM module
Top case
Speaker assembly
Switchboard PCA
Motherboard
Switchboard PCA
Motherboard
Troubleshooting and Diagnostics
Repair Center:
Comments
Check operation
using headphones or
external speakers
(switchboard PCA).
Make sure speaker
assembly cable is
connected.
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