HP Compaq Evo N1010v Series Service Manual page 102

Symptom
No power
Battery does not
charge
AC adapter does not
power notebook
Battery indicator is
inaccurate
Standby/resume
3-10 Troubleshooting and Diagnostics
Call Center: Suggestions
Make sure charged battery is
installed or AC adapter
connected.
Try another battery or
AC adapter if available.
Make sure AC adapter has
correct power rating.
Make sure AC adapter is
connected properly and battery
installed properly.
Check battery contacts. If
available, try another battery
and AC adapter.
Move notebook away from any
nearby heat source. Unplug
AC adapter and allow battery
to cool. Check for blocked air
vents.
Try another AC adapter, if
available.
Time Remaining is an estimate
based on notebook's power
use at that moment. It,
therefore, depends on current
task and assumes power will
be used at that rate until
battery runs out. So if notebook
is currently using good deal
of power (such as when
reading CD or DVD), Time
Remaining likely shows less
time than actually remains.
Repair Center:
Likely Causes
AC adapter
Battery
Motherboard
Battery or contacts
AC adapter
Motherboard
Heat sink
AC adapter
Motherboard
Repair Center:
Comments
Check battery and
AC adapter
Check heat sink
AC adapter cannot
be repaired, and
must be replaced.
Service Manual