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HP Envy 14-1050 Maintenance And Service Manual

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HP ENVY 14 Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP Envy 14-1050

  • Page 1 HP ENVY 14 Notebook PC Maintenance and Service Guide...
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 6 Top ... 6 Button ... 6 Keys ... 7 Lights ... 8 TouchPad ... 9 Display ... 10 Front ... 11 Left side ... 12 Right side ... 13 Bottom components ...
  • Page 6 Component replacement procedures ... 38 Service tag ... 38 Computer feet ... 39 Battery ... 39 SIM ... 41 Mass storage device ... 41 WWAN module ... 44 WLAN module ... 47 RTC battery ... 51 Memory module ... 52 Battery connector board ...
  • Page 7 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ... 89 7 Backup and recovery ... 90 Recovery discs ... 91 Performing a system recovery ... 92 Recovering using the dedicated recovery partition ... 92 Recovering using the recovery discs ... 92 Backing up your information ...
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP ENVY 14 Notebook PC Processors Intel Core i7-840QM 1.86- to 3.06-GHz, 45W turbo processor (1333-MHz FSB, 8-MB L3 cache, Quad Core) Intel Core i7-820QM 1.73- to 3.06-GHz, 45W turbo processor (1333-MHz FSB, 6-MB L3 cache, Quad Core) Intel Core i7-740QM 1.73- to 2.80-GHz, 45W turbo processor (1333-MHz FSB, 6-MB L3 cache,...
  • Page 10 3072-MB total system memory (2048×1 + 1024×1) ● 2048-MB total system memory (2048×1 or 1024×2) Supports 6.35-cm (2.5-in) hard drives (HD) and solid-state drives (SSD), 12.5-mm (.49-in) and 9.5- mm (.37-in) thicknesses Customer-accessible Serial ATA Accelerometer (HP Mobile Data Protection System 3D)
  • Page 11 Category Description Supports the following single hard drive configurations: ● 750-GB (7200-rpm) ● 750-GB (5400-rpm) ● 640-GB (7200-rpm) ● 640-GB (5400-rpm) ● 500-GB (7200-rpm) ● 320-GB (7200-rpm) ● 250-GB (7200-rpm) Supports the following single solid-state drive configurations: ● 256-GB ● 160-GB Optical drive Fixed...
  • Page 12 Full-size (14.5 in), backlit, island-style keyboard f5/f6 control for backlight brightness TouchPad with gesture support (HP-defined, scroll, pinch, zoom) Taps enabled by default 90W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)
  • Page 13 Operating Preinstalled: system ● Windows® 7 Home Premium 64-bit ● Windows 7 Home Professional 64-bit ● Windows 7 Ultimate 64-bit ● Linux (configurable with embedded HP QuickWeb Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ●...

  • Page 14: External Component Identification

    5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

  • Page 15: Keys

    Keys Item Component Windows logo key Windows applications key Action keys Optical drive eject key Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer.

  • Page 16: Lights

    Lights Item Component TouchPad off indicator Power light Mute light Wireless light Chapter 2 External component identification Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ●...

  • Page 17: Touchpad

    TouchPad Item Component TouchPad off indicator TouchPad zone Left TouchPad button Right TouchPad button Description Turns the TouchPad on and off. Quickly double-tap the TouchPad off indicator to turn the TouchPad on and off. Moves the pointer and selects or activates items on the screen.

  • Page 18: Display

    Send and receive wireless signals to communicate with wireless local area networks (WLAN). Record sound. Records video and captures still photographs. To access the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam. On: The webcam is in use.

  • Page 19: Front

    Front Item Component Speakers (2) Bluetooth compartment Digital Media Slot Description Produce sound. Contains a Bluetooth device. Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity Memory card ● Secure Digital Extended Capacity Memory Card Front...

  • Page 20: Left Side

    Left side Item Component Optical drive USB ports (2) Audio-out (headphone) jack/Audio-in (microphone) jack Audio-out (headphone) jack Chapter 2 External component identification Description Reads/writes optical discs. CAUTION: Do not insert 8-cm optical discs into the optical drive. This can cause damage to the computer. Connect optional USB devices.

  • Page 21: Right Side

    Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device.
  • Page 22 Item Component Battery light (10) Power connector Chapter 2 External component identification Description ● Off: The computer is running on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error.

  • Page 23: Bottom Components

    Bottom components Item Component Memory module/wireless module compartment Vents (3) SIM slot (select models only) Accessory battery connector Battery cover release latch Battery bay Description Contains the memory module slots and a wireless WAN module. CAUTION: To prevent an unresponsive system, replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region.

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Product name Serial number (s/n) Part number/Product number (p/n) Chapter 3 Illustrated parts catalog Description This is the product name affixed to the front of the computer.
  • Page 25 Item Component Warranty period Model description Description This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Service tag...

  • Page 26: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 27 Item Description 14.5-in, LED, HD, AntiGlare, flush glass display assembly (includes display panel cable, webcam/ microphone module and cable, 2 WLAN antenna cables and transceivers, and 2 WWAN antenna cables and transceivers): SVA display assembly for use only on Beats Edition computer models SVA display assembly for use only on standard computer models WVA HD+ display assembly for use only on standard computer models Keyboard (includes keyboard cable and keyboard light cable):...
  • Page 28 Item Description ● For use in Germany ● For use in Italy ● For use in Japan ● For use in Latin America ● For use in the Netherlands ● For use in Portugal ● For use in Russia ● For use in Saudi Arabia ●...
  • Page 29 Item Description NOTE: Door Kit on page 24 (10) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes cable, connector board, and retention rails) (11) System board (includes replacement thermal material): For use only on computer models equipped with an Intel Core i7 processor For use only on computer models equipped with an Intel Core i5, i3, or Pentium processor Thermal Material Kit (not illustrated, includes replacement thermal pads and...
  • Page 30 Item Description Intel Core i3-350M 2.26-GHz, 25W processor (1066-MHz FSB, 3-MB L3 cache, Dual Core) Intel Pentium P6200 2.13-GHz processor (1066-MHz FSB, 3-MB L3 cache) Intel Pentium P6100 2.00-GHz processor (1066-MHz FSB, 3-MB L3 cache) Intel Pentium P6000 1.86-GHz processor (1066-MHz FSB, 3-MB L3 cache) Thermal Material Kit (not illustrated, includes replacement thermal pads and thermal paste) (13)
  • Page 31 Item Description 1024-MB (21) RTC battery (includes cable and double-sided tape) (22) WLAN module: Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,...

  • Page 32: Door Kit

    Door Kit Item Description Door Kit: For use only with Beats Edition computer models: For use only with standard computer models: Includes: Battery cover Memory module/wireless module compartment cover Chapter 3 Illustrated parts catalog Spare part number 629879-001 608384-001...

  • Page 33: Mass Storage Devices

    Mass storage devices Item Description Hard drive (includes hard drive bracket and screws): 750-GB, 7200-rpm 640-GB, 7200-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm 750-GB, 5400-rpm (does not include hard drive bracket or screws) Solid-state drive (includes solid-state drive bracket): 256-GB 160-GB Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and...

  • Page 34: Miscellaneous Parts

    Miscellaneous parts Description AC adapter: 90W PFC RC/V HP Smart AC adapter 90W PFC RC/V EM HP Smart AC adapter 90W PFC RC/V EM 3W HDMI to VGA adapter Power cord: For use in Argentina For use in Italy For use in Australia...

  • Page 35: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081...
  • Page 36 Spare part Description number 582564-002 Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,...
  • Page 37 Spare part Description number 608366-001 14.5-in, LED, HD+, AntiGlare, flush glass WVA display assembly for use only on standard computer models (includes display panel cable, webcam/microphone module and cable, 2 WLAN antenna cables and transceivers, and 2 WWAN antenna cables and transceivers) 608367-001 160-GB solid-state drive (includes solid-state drive bracket) 608368-001...
  • Page 38 Cable Kit (includes the Bluetooth module cable) 609940-001 90W PFC RC/V HP Smart AC adapter 609947-001 90W PFC RC/V EM HP Smart AC adapter 612259-001 Intel Core i7-740QM 1.73- to 2.80-GHz, 45W turbo processor (1333-MHz FSB, 6-MB L3 cache, Quad Core; includes replacement thermal material) 612260-001 Intel Core i7-840QM 1.86- to 3.06-GHz, 45W turbo processor (1333-MHz FSB, 8-MB L3 cache,...
  • Page 39 Spare part Description number 613587-001 Intel Pentium P6100 20-GHz processor (1066-MHz, 3-MB L3 cache; includes replacement thermal material) 616072-001 Power cord for use in North America 616270-001 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only on standard computer models (includes display panel cable, webcam/microphone module and cable, 2 WLAN antenna cables and transceivers, and 2 WWAN antenna cables and transceivers) 617265-001...
  • Page 40 Spare part Description number 619400-B31 Keyboard for use only on Beats Edition computer models in the Netherlands (includes keyboard cable and keyboard light cable) 619400-BG1 Keyboard for use only on Beats Edition computer models in Switzerland (includes keyboard cable and keyboard light cable) 619400-DH1 Keyboard for use only on Beats Edition computer models in Denmark, Finland, and Norway (includes...

  • Page 41: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 42: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 43 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 44: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 45 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 46: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 67 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 47: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Battery Description 8-cell, 59-Wh, 2.00-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Before disassembling the computer, follow these steps: Shut down the computer.
  • Page 48 Remove the battery cover. The battery cover is included in the Door Kit, spare part numbers 608384-001 (for use only with standard computer models) and 629879-001 (for use only with Beats Edition computer models). Slide the right battery release latch (1) to unlock the battery. Slide and hold the left battery release latch (2) to release the battery.

  • Page 49: Sim

    Before removing the SIM, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 50 Description Hard drive (includes hard drive bracket): 750-GB, 7200-rpm 640-GB, 7200-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm 750-GB, 5400-rpm only (does not include hard drive bracket or screws) Solid-state drive (includes hard drive bracket): 256-GB 160-GB Hard Drive Hardware Kit (includes hard drive bracket and screws) Before removing the mass storage device, follow these steps: Shut down the computer.
  • Page 51 Remove the mass storage device: Remove the four Phillips PM2.0×3.0 screws that secure the mass storage device to the computer. Use the Mylar tab (1) to slide the mass storage device to the right and disconnect it from the system board. Lift the mass storage device (2) out of the mass storage device bay.

  • Page 52: Wwan Module

    Reverse this procedure to reassemble and install the mass storage device. WWAN module Description HSPA EV-DO WWAN module CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 53 Remove the two Phillips PM2.0×3.0 screws that secure the WWAN module to the system board. (The WWAN module tilts up.) Remove the WWAN module by pulling the module away from the slot at an angle. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
  • Page 54 Reverse this procedure to install the WWAN module. Chapter 4 Removal and replacement procedures...

  • Page 55: Wlan Module

    WLAN module Description Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,...
  • Page 56 Remove the WLAN module: Remove the five Phillips PM2.0×3.0 screws (1) that secure the memory module/wireless module compartment cover to the computer. Slide the memory module/wireless module compartment cover (2) toward the back of the computer until the tabs on the cover disengage from the slots in the base enclosure. Remove the memory module/wireless module compartment cover.
  • Page 57 Disconnect the WLAN antenna cables from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal. Remove the two Phillips PM2.0×3.0 screws that secure the WLAN module to the system board. (The WLAN module tilts up.) Component replacement procedures...
  • Page 58 Remove the WLAN module by pulling the module away from the slot at an angle. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 59: Rtc Battery

    RTC battery Description RTC battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 60: Memory Module

    Remove the RTC battery from the system board. The RTC battery is attached to the system board with double-sided tape. Reverse this procedure to install the RTC battery. Memory module Description 4096-MB (PC3, 10600, 1333-MHz) 2048-MB (PC3, 10600, 1333-MHz) 1024-MB (PC3, 10600, 1333-MHz) Before removing a memory module, follow these steps: Shut down the computer.
  • Page 61 Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. Component replacement procedures...

  • Page 62: Battery Connector Board

    Battery connector board Description Battery connector board (includes cable) Before removing the battery connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 63 Release the battery charger board (5) as far as the power cable allows. Swing the rear edge of the battery charger board (1) up and forward until it rests upside down in the battery bay. Disconnect the power extension cable (2) from the battery charger board. Remove the battery charger board (3).

  • Page 64: Top Cover

    Top cover NOTE: The top cover spare part kit includes the power button board and cable and TouchPad and cable. Description For use only on Beats Edition computer models For use only on standard computer models Before removing the top cover, follow these steps: Shut down the computer.
  • Page 65 Remove the three Phillips PM2.0×3.0 screws that secure the top cover to the computer in the battery bay. Turn the computer right side up, with the front toward you. Open the computer as far as it will open. Lift the front edge of top cover (1) until the TouchPad cable is accessible. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the cable (2) from the system board.

  • Page 66: Keyboard

    Release the ZIF connector to which the keyboard cable is attached, and then disconnect the cable (5) from the system board. Remove the top cover. Reverse this procedure to install the top cover. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. For use in country or region: For use only on Beats Edition computer models: ●...
  • Page 67 For use in country or region: ● For use in Brazil ● For use in Canada ● For use in Denmark, Finland, and Norway ● For use in France ● For use in Germany ● For use in Italy ● For use in Japan ●...
  • Page 68 Release the keyboard light cable (2) and the keyboard cable (3) through their respective openings in the top cover. Turn the top cover and keyboard right-side up, with the front toward you. Swing the rear edge of the keyboard (1) up and forward until it rests at an angle. Slide the keyboard (2) back at an angle until the tabs on the front edge of keyboard disengage from the slots in the top cover.

  • Page 69: Audio/Usb Board

    Audio/USB board Description Audio/USB board (includes cable) Before removing the audio/USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 70: Bluetooth Module

    Remove the audio/USB board (5) and cable. Reverse this procedure to install the audio/USB board and cable. Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 608385-001. Description Bluetooth module (with gasket) Before removing the Bluetooth module, follow these steps:...

  • Page 71: Sim/Wwan Board

    Remove the Bluetooth module: Disconnect the Bluetooth module cable (1) from the SIM/WWAN board. Release the Bluetooth module cable from the routing clips (2) built into the base enclosure. Release the Bluetooth module (3) from the retention clip built into the base enclosure. Remove the Bluetooth module and cable.
  • Page 72 WWAN module (see Memory module/wireless module compartment cover (see Top cover (see Remove the SIM/WWAN board: Disconnect the Bluetooth module cable (1) from the SIM/WWAN board. Release the grounding tape (2) that secures the SIM/WWAN cable to the base enclosure. Release the ZIF connector to which the SIM/WWAN board cable is attached, and then disconnect the cable (3) from the system board.

  • Page 73: Optical Drive

    Optical drive Description DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes cable, connector board, and retention rails) Before removing the optical drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 74 Open the computer as far as it will open. Remove the four Phillips PM2.0×3.0 screws (1) that secure the optical drive to the base enclosure. Remove the optical drive (2). If it is necessary to replace the optical drive retention rails: Remove the four Philllips PM2.0×3.0 screws (1) that secure the retention rails to the optical drive.

  • Page 75: Power Connector Cable

    If it is necessary to replace the optical drive connector board: Remove the Philllips PM2.0×3.0 screw (1) that secures the connector board to the optical drive. Remove the connector board (2). Reverse this procedure to install the optical drive cable. Power connector cable Description Power connector cable...

  • Page 76: System Board

    Remove the power connector cable: Disconnect the power extension cable (1) from the battery connector board. Release the power extension cord (2) from the system board. (The power extension cord is attached to the system board with double-sided tape.) Disconnect the power connector cable (3) from the system board. Release the power connector (4) from the alignment clip built into the base enclosure.
  • Page 77 Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 78 Release the ZIF connector to which the SIM/WWAN board cable is attached, and then disconnect the cable (2) from the system board. Disconnect the display panel cable (1) from the system board. Disconnect the power connector cable (2) from the system board. Disconnect the power extension cable (3) from the battery connector board.
  • Page 79 Release the power extension cord (4) from the system board. (The power extension cord is attached to the system board with double-sided tape.) Remove the five Phillips PM2.5×5.0 screws that secure the system board to the base enclosure. Lift the left side of the system board (1) until it rests at an angle. Component replacement procedures...

  • Page 80: Fan/Heat Sink Assembly

    Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board. Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer.
  • Page 81 Disconnect the battery charger board ribbon cable from the system board (see board on page 54). Remove the top cover (see Disconnect the optical drive cable from the system board (see Remove the system board (see Remove the fan/heat sink assembly: Turn the system board upside down with the front toward you.

  • Page 82: Processor

    Reverse this procedure to install the fan/heat sink assembly. Processor NOTE: The processor spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634366-001. Description Intel Core i7-840QM 1.86- to 3.06-GHz, 45W turbo processor (1333-MHz FSB, 8-MB L3 cache, Quad Core) Intel Core i7-820QM 1.73- to 3.06-GHz, 45W turbo processor (1333-MHz FSB, 6-MB L3 cache, Quad Core)
  • Page 83 Description Intel Core i3-350M 2.26-GHz, 25W processor (1066-MHz FSB, 3-MB L3 cache, Dual Core) Intel Pentium P6200 2.13-GHz processor 3-MB L3 cache, 1066-MHz FSB Intel Pentium P6100 2.00-GHz processor 3-MB L3 cache, 1066-MHz FSB Intel Pentium P6000 1.86-GHz processor 3-MB L3 cache, 1066-MHz FSB Before removing the processor, follow these steps: Shut down the computer.
  • Page 84 Lift the processor (2) straight up, and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures...

  • Page 85: Speakers

    Speakers Description Speakers (include cable) Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 86: Display Assembly

    Remove the speakers (3). Reverse this procedure to install the speakers. Display assembly NOTE: The display assembly spare part kit includes a display panel cable, webcam/microphone module and cable, 2 WLAN antenna cables and transceivers, and 2 WWAN antenna cables and transceivers.
  • Page 87 Remove the memory module/wireless module compartment cover (see on page 47). Remove the top cover (see Remove the display assembly: Close the computer. Turn the computer upside down, with the front toward you. Disconnect the wireless antenna cables (1) from the WWAN and WLAN modules. Release the wireless antenna cables from the routing clips (2) built into the base enclosure.
  • Page 88 Remove the display assembly (5). Reverse this procedure to reassemble the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 89: Setup Utility (Bios)

    Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 90: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the arrow keys or ●...

  • Page 91: Exiting Setup Utility

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 92: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. Access the page on the HP Web site that provides software for your computer: Windows 7—Select Start > Help and Support > Maintain.
  • Page 93 NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Updating the BIOS...

  • Page 94: Specifications

    Specifications Computer specifications Dimensions: Width Depth Height (front to back) Weight: Input power Operating voltage Operating current Temperature Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating...

  • Page 95: 14.5-Inch, Sva Display Specifications

    Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.5-inch, SVA display specifications Dimensions Width Height Diagonal Number of colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle Metric U.S.

  • Page 96: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 97: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE...

  • Page 98: Backup And Recovery

    Backup and recovery Recovery after a system failure is as good as your most recent backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 99: Recovery Discs

    (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

  • Page 100: Performing A System Recovery

    Note the following when performing a system recovery: ● You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer.

  • Page 101: Backing Up Your Information

    Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times: ●...

  • Page 102: Using System Restore Points

    Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

  • Page 103: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone)

  • Page 104: Hdmi

    HDMI Chapter 8 Connector pin assignments Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clock- No connect DDC clock...

  • Page 105: Network)

    RJ-45 (network) Universal Serial Bus Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data Data + Ground RJ-45 (network)

  • Page 106: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 107: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzlerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 108: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
  • Page 109 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 110 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 111 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 112 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! backlight to avoid damaging this component and causing exposure to the mercury. Chapter 10 Recycling The backlight contains mercury.
  • Page 113 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 114: Index

    Index Symbols/Numerics processor product description 1 removal 74 spare part numbers 21, 28, 30, 31, 32, 74 AC adapter, spare part numbers 26, 30 accessory battery connector 15 action keys 7 antenna, locations 10 audio, product description 3 audio-in jack connector pinout 95 location 12 audio-out jack...
  • Page 115 esc key 7 Ethernet, product description 3 external media cards, product description 4 fan/heat sink assembly removal 72 spare part number 22, 30, 72 feet locations 39 spare part number 39 fn key 7 front components 11 graphics, product description 2 grounding guidelines 34 guidelines equipment 37...
  • Page 116 power requirements, product description 4 product description processors 1 audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4...

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