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HP EliteBook 8440p Notebook PC and HP EliteBook 8440w Mobile Workstation Maintenance and Service Guide Document Part Number: 592258-001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting...
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Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Category Description Product Name HP EliteBook 8440p Notebook PC HP EliteBook 8440w Mobile Workstation Processors Intel® Core™ i5 dual-core processors: i5-520M, 2.4-GHz processor (Turbo up to 2.93 GHz), 3-MB L3 cache, 4 threads (35W) i5-540M, 2.53-GHz processor (Turbo up to 3.06 GHz), 3-MB L3 cache, 4 threads (35W)
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■ 500 GB, 7200 rpm ■ 320 GB, 7200 rpm ■ 250 GB, 7200 rpm Supports the following solid-state drives: ■ 256 GB ■ 160 GB HP 3D DriveGuard RAID 0/1 Support Optical drives Fixed (removal of 1 screw required) Customer-accessible Serial ATA 12.7-mm (0.50-in) drive tray...
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Supports WWAN after-market options Integrated personal area network (PAN) options by way of Bluetooth® module Support for no PAN option Maintenance and Service Guide (EVDO), high-speed downlink packet access (HSDPA) HP EliteBook HP EliteBook HP EliteBook 8440p 8440p 8440w Notebook PC...
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VGA (D-sub 15) supporting 1600 × 1200 external monitor at 75-Hz (hot plug/unplug with auto-detect) 1394a Multi-pin AC port Docking HP docking station HP advanced docking station Keyboard/pointing 11.97-in keyboard with embedded numeric keypad devices Spill-resistant keyboard Dura-Keys Vertical and horizontal scrolling, taps enabled as...
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Category Description Security Integrated HP Fingerprint sensor (select models only) Integrated smart card reader Security cable slot Trusted platform module (TPM) V.1.2 Full volume encryption Preboot authentication (password, smart card, biometric) Operating system Preinstalled: Vista Basic 32 with Microsoft Basics...
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Personal (Japan only) Windows XP Pro (with Windows 7 Pro COA) with Personal and PowerPoint (Japan only) Windows XP Pro (with Windows 7 Pro COA) with Professional (Japan only) 1–6 HP EliteBook HP EliteBook HP EliteBook 8440p 8440p 8440w Notebook PC...
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Windows Vista Enterprise 64 Serviceability Customer replaceable parts: AC adapter Battery (system) Hard drive Solid-state drive Memory module Optical drive Mini-PCI components Maintenance and Service Guide HP EliteBook HP EliteBook HP EliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Discrete Workstation ...
Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: In Windows® 7: »...
Top components Display components ✎ The computer may look slightly different from the illustration in this section. Item Component Internal display switch Internal microphones (2) Webcam light Webcam Keyboard light 2–2 Description Turns off the display and initiates Sleep (Windows 7 and Windows Vista) or Standby (Windows XP) if the display is closed while the power is on.
Wireless antennas (select models only) Item Component WWAN antennas (2)* (select models only) WLAN antennas (3)* (select models only) *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.
Buttons, switches, and fingerprint reader Item Component Power button Internal display switch QuickLook button QuickWeb button Wireless button 2–4 Description ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button to shut down the computer. ✎...
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Item Component TouchPad button Caps lock button Num lock button Volume mute button (10) Volume down button (11) Volume up button (12) Fingerprint reader (select models only) Maintenance and Service Guide Description Turns the TouchPad on or off. Turns caps lock on or off. Turns num lock on or off.
Keys ✎ The computer may look slightly different from the illustration in this section. Item Component Windows logo key Windows applications key Embedded numeric keypad keys Function keys 2–6 Description Displays system information when pressed in combination with the Executes frequently used system functions when pressed in combination with a function key or the key.
Pointing devices Item Component Pointing stick Left pointing stick button TouchPad* Left TouchPad button* Right pointing stick button TouchPad scroll zone* Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences: ■ In Windows 7: Select Start > Devices and Printers. Then, right-click the device representing the computer, and select Mouse settings.
■ Blinking turquoise: The hard drive or optical drive is being accessed. ■ Amber: HP 3D DriveGuard has temporarily parked the internal hard drive, and if present, the hard drive in the upgrade bay.
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Item Component Caps lock light Num lock light (10) Volume mute light (11) Volume down light (12) Volume up light *The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.
■ Blinking turquoise: The hard drive or an external optical drive is being accessed. ■ Amber: HP 3D DriveGuard has temporarily parked the hard drive, and if present, the hard drive in the upgrade bay. Holds a business card in position so that the webcam (select models only) can capture an image.
Rear components Item Component Security cable slot Power connector DisplayPort External monitor port Maintenance and Service Guide Description Attaches an optional security cable to the computer. ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Right-side components Item Component Smart card reader Upgrade drive bay eSATA/USB combo port RJ-45 (network) jack RJ-11 (modem) jack Left-side components Item Component Vent USB ports (3) 1394 port ExpressCard slot Audio-in (microphone) jack Audio-out (headphone) jack 2–12 Description Supports optional smart cards and Java™ cards. Supports an optical drive or a hard drive.
Bottom components Item Component Battery bay Battery release latch SIM slot (select models only) Docking connector Accessory battery connector Vents (7) Wireless module compartment Business card holder Memory module compartment (10) Hard drive bay Maintenance and Service Guide Description Holds the battery. Releases the battery from the battery bay.
Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. ✎ Service tag color varies on select models. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial: This is an alphanumeric identifier that is unique to each product.
Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide...
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14.0-in HD+ AntiGlare LED SVA (1600x900) with webcam for use with HP EliteBook 8440p 14.0-in HD AntiGlare LED SVA (1366x768) for use with HP EliteBook 8440w 14.0-in HD AntiGlare LED SVA (1366x768) with webcam for use with HP EliteBook 8440w 14.0-in HD+ AntiGlare LED SVA (1600x900) for use with HP EliteBook 8440w 14.0-in HD+ AntiGlare LED SVA (1600x900) with webcam for use with HP EliteBook 8440w...
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Item Description For use in Germany For use in Greece For use in Hungry For use in Iceland For use in Israel For use in Italy For use in Japan For use in Latin America For use in Norway For use in Portugal For use in Russia For use in Saudi Arabia For use in Slovakia...
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Top cover with smart card reader (13) and fingerprint reader (14) for HP EliteBook 8440p Top cover with smart card reader (13) and fingerprint reader (14) for HP EliteBook 8440w Top cover with smart card reader (13) without fingerprint reader for HP EliteBook 8440w...
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Item Description Optical drives (12.7mm SATA) with optical drive bezel and bracket or optional upgrade hard (21) drive Blu-ray ROM DVD±RW SuperMulti DL Drive Blu-ray R/RE DVD±RW SuperMulti Drive DVD-ROM Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe (22) Mass storage devices with bracket 250-GB 7200-rpm SATA hard drive...
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Item Description Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azer- baijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Ber- muda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecua-...
Bezel without webcam lens for HP EliteBook 8440p Notebook PC Display panel Display cable Display hinge/bracket (left and right) Hinge cap (left and right) for HP EliteBook 8440w Mobile Workstation Hinge cap (left and right) for HP EliteBook 8440p Notebook PC Ambient light sensor/connector board 3–8...
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Back cover includes the dual-array microphone and cable, wireless antennas and cables Back cover with webcam for HP EliteBook 8440w Mobile Workstation Back cover without webcam for HP EliteBook 8440w Mobile Workstation Back cover with webcam for HP EliteBook 8440p Notebook PC...
Cable kit Item Description Cable kit: Modem module cable (includes RJ-11 jack) Bluetooth module cable 3–10 Spare part number 594030-001 Maintenance and Service Guide...
Plastics kit Ä CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Item Description Plastics kit: ExpressCard slot bezel Hard drive bay cover (includes one captive screw, secured by a C-clip) Wireless module compartment cover (includes one captive screw) Expansion memory compartment cover...
Mass storage devices Item Description Hard drives (includes bracket, screws, and sponge material) 250-GB 7200-rpm SATA hard drive 320-GB 7200-rpm SATA hard drive 500-GB 7200-rpm SATA hard drive Optical drives (includes drive bezel, bracket, and rubber covers) Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive Blu-ray R/RE DVD±RW SuperMulti Drive DVD-ROM Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe...
Miscellaneous parts Description Rubber kit with rubber screw covers for upgrade-bay, top cover back, display screw covers, base enclosure screw covers, and rubber feet AC adapter 90W AC adapter 90W AC adapter for use in India 65W AC adapter 65W AC adapter for use in India Power cords: For use in Argentina For use in Australia...
Sequential part number listing Spare part number 463955-001 463958-001 486296-001 489961-001 490371-001 490371-011 490371-021 490371-031 490371-061 490371-081 490371-111 490371-202 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 504593-003 3–14 Description 90W AC adapter 65W AC adapter Battery 6 cell, 2.55-Ah (55-Wh) Li-ion Battery 4 cell, 2.55-Ah (37-Wh) Li-ion Power cord for use in North America Power cord for use in Australia...
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2.66-GHz Intel® Core™ i7 quad-core processor (Turbo up to 3.33 GHz), 6-MB L3 cache, 8 threads (45W) 6 cell, 2.55-Ah (51-Wh) 1000-cycle battery 9 cell, 3.0-Ah (100-Wh) Li-ion battery Base enclosure for use with HP EliteBook 8440p Base enclosure for use with HP EliteBook 8440w Audio/ExpressCard board (Continued) 3–15...
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Power button board with cable System board for use with HP EliteBook 8440p discrete graphics subsystem System board for use with HP EliteBook 8440w discrete graphics subsystem System board for use with HP EliteBook 8440p UMA graphics subsystem Ambient light sensor/connector board...
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Phillips PM2.5×5.0×4.5 Torx T8 M2.5×6.0×5.0 Phillips PM2.8×4.0×5.0 Phillips PM3.0×3.0×5.0 Speaker assembly Switch cover with LEB board for use with HP EliteBook 8440p Switch cover with LED board for use with HP EliteBook 8440w Thermal heatshield (includes thermal support items) (Continued) 3–17...
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Display bezel with webcam lens for HP EliteBook 8440w 14.0 HD AntiGlare LED SVA (1366x768) or use with HP EliteBook 8440w 14.0 HD AntiGlare LED SVA (1366x768) with webcam or use with HP EliteBook 8440w 14.0 HD+ AntiGlare LED SVA (1600x900) or use with HP EliteBook 8440w 14.0 HD+ AntiGlare LED SVA (1600x900) with webcam or use with HP EliteBook...
Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Phillips P0 ■ Phillips P1 screwdriver ■ Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, Ä damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Typical electrostatic voltage levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray...
Workstation guidelines Follow these workstation grounding guidelines: ■ Cover the workstation with approved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■...
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 67 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag (see...
Removal and replacement procedures Computer feet The computer feet are part of the base enclosure. The feet are included in the Rubber Kit, spare part number 594092-001. There are 5 rubber feet that attach to the base enclosure in the locations shown in the following illustration.
Battery Description 4 cell, 2.55-Ah (37-Wh) Li-ion battery 6 cell, 2.55-Ah (55-Wh) Li-ion battery 6 cell, 2.55-Ah (51-Wh) 1000-cycle battery 9 cell, 3.0-Ah (100-Wh) Li-ion battery Before removing the battery, follow these steps: » Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
✎ The end user supplies the SIM, which stores the service-subscriber key to identify the subscriber on a wireless wide-area network (WWAN). The SIM should be removed, stored in static-safe container, and replaced when reassembling the computer. Before removing the SIM, follow these steps: 1.
Hard drive ✎ The hard drive spare part kit includes drive bracket, screws, and sponge material. Description 250-GB 7200-rpm SATA hard drive 320-GB 7200-rpm SATA hard drive 500-GB 7200-rpm SATA hard drive 160-GB solid-state drive 256-GB solid-state drive Before removing the hard drive, follow these steps: 1.
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5. Loosen the Phillips PM2.5×10.0 captive screw 1 that secures the hard drive to the computer. 6. Grasp the Mylar tab 2 on the top of the hard drive, and then lift it up and to the right to disconnect the hard drive from the hard drive connector on the system board.
WLAN module Description Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Baha- mas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia,...
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Remove the WLAN module: Ä CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
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4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The antenna cables are labeled: 1 - black, 2 - white, and 3 - yellow. Connect the antenna cables to the matching transmit/receive connector on the WLAN module. 5.
WWAN module Description Ericsson F3607 SDG 900 HSPA minicard Qualcomm Evolution-Data only (EVDO)/High-speed packet access (HSPA) minicard Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the WWAN module: Ä CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Memory module Description 4096-MB memory module (PC3-10600 DDR3 1333-MHz) 2048-MB memory module (PC3-10600 DDR3 1333-MHz) 1024-MB memory module (PC3-10600 DDR3 1333-MHz) Expansion memory module Before removing the expansion memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the expansion memory module: ✎ The expansion memory module is accessed from the bottom of the computer; the primary memory module is under the keyboard. 1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.) CAUTION: The memory module is electrostatic sensitive.
Primary memory module Before removing the primary memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
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6. Lift the rear edge of the keyboard and slide the keyboard back until it rests on the switch cover and display. Remove the primary memory module: ✎ Primary memory is under the keyboard. Expansion memory is in the expansion memory compartment on the bottom of the computer.
Optical drive ✎ The optical drive spare part kit includes an optical drive bezel, bracket, and rubber covers. Description Blu-ray R/RE DVD±RW SuperMulti Drive Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD-ROM Drive Before removing the optical drive, follow these steps: 1.
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Removal and replacement procedures 4. If it is necessary to replace the optical drive bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the 3 Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive. c.
The switch cover spare part kit includes an LED board and cable. Description Switch cover for use with HP EliteBook 8440p Switch cover for use with HP EliteBook 8440w ✎ The keyboard spare part kit includes a keyboard cable. Keyboard for use in country...
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Remove the keyboard and switch cover: 1. Position the computer with the front toward you. 2. Remove the following: ❏ Two rubber screw covers 1 and 2 Torx T8 M2.5×6.0 screws 2 that secure the switch cover to the computer ❏...
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5. Release the 4 keyboard latches 1. 6. Lift the rear edge 2 of the keyboard until it rests at an angle, and then turn the keyboard over until it rests on the front of the top cover. 7. Release the zero insertion force (ZIF) connectors to which the pointing stick cable 1 and the keyboard cable 2 is attached, and then disconnect the cables from the system board.
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Removal and replacement procedures 9. Release the ZIF connector to which the LED board cable 1 is attached, and then disconnect the LED board cable from the system board. 10. Lift the back edge of the switch cover 2 and release it from the computer. 11.
Power button board ✎ The power button board spare part kit includes the cable. Description Power button board Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
■ 14.0-in HD AntiGlare LED SVA (1366 x 768) for use with HP EliteBook 8440w ■ 14.0-in HD AntiGlare LED SVA (1366 x 768) with webcam for use with HP EliteBook 8440w ■ 14.0-in HD+ AntiGlare LED SVA (1600 x 900) for use with HP EliteBook 8440w ■...
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Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
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Remove the display assembly: 1. Turn the computer right side up, with the front toward you. 2. Open the computer. 3. Remove the wireless antenna cables 1 from the opening, clips, and routing channel 2 on the top cover. ✎ When installing the display assembly, be sure to route the wireless antenna cables through the cable channel.
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CAUTION: Support the display assembly when removing the following screws. Failure to support the display Ä assembly can result in damage to the display assembly and other computer components. 7. Remove the two rubber screw covers 1 and two Torx T8M2.5×6.0 screws 2 that secure the display assembly to the back of the computer.
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594035-001 - Display bezel for use on HP EliteBook 8440p not equipped with webcam ◆ 594757-001 - Display bezel for use on HP EliteBook 8440w equipped with a webcam ◆ 594756-001 - Display bezel for use on HP EliteBook 8440w not equipped with webcam Maintenance and Service Guide 4–31...
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Removal and replacement procedures 13. If it is necessary to replace the display hinges: a. Remove the four Phillips PM2.5×5.0 screws that secure the display panel to the display back cover. b. Remove the display panel cable 1 from the ambient light sensor/connector board and clips 2 in the display back cover.
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Removal and replacement procedures d. Remove 6 Phillips PM2.5×3.0 screws 1 that secure the display hinges to the display panel. The display hinge set is available as spare part number 594039-001. e. Remove the display hinges 2. 14. If it is necessary to replace the display hinge covers: a.
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594033-001 - Display back cover for use on EliteBook 8440p not equipped with a webcam ❏ 594034-001 - Display back cover for use on EliteBook 8440w not equipped with a webcam ✎ The back cover spares that come with or without the webcam include the WLAN and WWAN antenna cables 1, WLAN and WWAN antenna 2, webcam cable 3 (with webcam), keyboard light and cable 4, and the dual-array microphone and cable 5.
Fan and heat sink ✎ The fan and heat sink spare part kits include replacement thermal material. Description Heat sink for use on computer models equipped with a graphics subsystem using discrete memory Heat sink for use on computer models equipped with a graphics subsystem using UMA memory ✎...
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Removal and replacement procedures Remove the fan: 1. Disconnect the fan cable 1 from the system board. 2. Remove the Mylar strip 2 taped between the fan and the heat sink. 3. Remove the two Torx T8M2.5×6.0 screws 3 that secure the fan to the system board. 4.
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Remove the heat sink: 1. Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the 4 Phillips PM2.5×10.0 spring-loaded captive screws 1 that secure the heat sink to the system board. 2. Pull the heat sink up 2 and away 3 from the ventilation grill. If necessary, move the heat sink side-to-side to release the heat sink from the thermal material.
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Replace the thermal material: The thermal material must be cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Replacement thermal material is included with fan, heat sink, and heat shield spare parts. ■...
RTC battery Description RTC battery Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Processor ✎ The processor spare part kit includes replacement thermal material. Description Intel® Core™ i5 dual-core processors (3-MB L3 cache, 4 threads, 35W): ■ i5-520M, 2.4-GHz processor (Turbo up to 2.93 GHz) ■ i5-540M, 2.53-GHz processor (Turbo up to 3.06 GHz) Intel®...
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Remove the processor: 1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise, until you hear a click. ✎ Unlocking and locking directions are embossed on the processor socket. 2. Lift the processor 2 straight up and remove it. ✎...
Top cover with integrated smart card reader and fingerprint reader for use on HP EliteBook 8440p Top cover with integrated smart card reader and fingerprint reader for use on HP EliteBook 8440w Top cover with integrated smart card reader without fingerprint reader for use on HP EliteBook...
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Removal and replacement procedures 3. Turn the computer right-side up, with the front toward you. 4. Disconnect the touch pad cable 1, the fingerprint reader cable 2, and the ExpressCard reader cable 3 from the system board. 5. Remove the three Torx T8M2.5×6.0 screws that secure the top cover to the base enclosure. 6.
Audio/ExpressCard board Description Audio/ExpressCard board Before removing the Audio/ExpressCard board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Speakers Description Speakers (include cables) Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Bluetooth module and cable ✎ The Bluetooth module spare part does not include the Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 594030-001. Description Bluetooth module Before removing the Bluetooth module, follow these steps: 1.
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Removal and replacement procedures Remove the Bluetooth module and cable: 1. Loosen the Phillips PM2.0×4.0 captive screw 1. 2. Swing the Bluetooth compartment cover open 2 to the right. 3. Shift the Bluetooth module right 1 and lift it up 2 until it clears the clips built into the Bluetooth module compartment cover.
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Removal and replacement procedures 7. If it is necessary to replace the Bluetooth module cable: ✎ The Bluetooth module cable is included in the Cable Kit, spare part number 594030-001. a. Disconnect the Bluetooth module cable 1 from the system board. b.
Modem module ✎ The modem module cable is included in the Cable kit, spare part number 594030-001. Description High-speed 56k modem for use in all countries and regions except Australia and New Zealand High-speed 56k modem for use only in Australia and New Zealand Before removing the modem module, follow these steps: 1.
Description System board for use with HP EliteBook 8440p discrete graphics subsystem System board for use with HP EliteBook 8440w discrete graphics subsystem System board for use with HP EliteBook 8440p UMA graphics subsystem Before removing the system board, follow these steps: 1.
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Remove the system board: 1. Remove the Phillips PM2.0×4.0 screw 1 that secures the thermal heat shield to the base enclosure and compresses the thermal material to the platform controller hub (PCH) chip on the system board. 2. Lift the thermal shield straight up 2 to remove it. ✎...
Modem module cable ✎ The modem module cable is included in the Cable kit, spare part number 594030-001. Before removing the modem module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Computer Setup in Windows 7 Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. ✎...
To exit Computer Setup menus, choose one of the following methods: ■ To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the key and the arrow keys to select File >...
File menu Select System Information Set System Date and Time System Diagnostics Restore Defaults Reset BIOS security to factory default Ignore Changes and Exit Save Changes and Exit Security menu ✎ Some of the menu items listed in this section may not be supported by your computer. Select Administrator Tools Setup BIOS Administrator Password...
Reset/clear the fingerprint reader ownership (select models only; disabled by default). Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Enable/disable Anti-Theft Protection.
■ Enable/disable HP QuickLook (enabled by default). ■ Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ■ Enable/disable HP QuickWeb (enabled by default). ■ Enable/disable HP QuickWeb Write Protect (disabled by default). ■ Enable/disable Virtualization Technology (select models only; disabled by default).
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Select System Configuration menu (continued) Device Configurations (continued) Built-In Device Options Port Options (all are enabled by default) 5–6 To do this ■ Enable/disable TXT (Intel Trusted Execution Technology) (select models only; disabled by default). ■ Enable/disable Multi Core CPU (enabled by default). ■...
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Select System Configuration menu (continued) AMT Options Set Security Level Restore Security Defaults Maintenance and Service Guide To do this ■ Enable/disable Firmware Verbosity. ■ Enable/disable AMT Setup Prompt (Ctrl-P). ■ Enable/disable USB Key Provisioning Support. ■ Enable/disable Unconfigure AMT on next boot. ■...
Computer Setup in Windows Vista Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. ✎...
Restoring factory settings in Computer Setup ✎ Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values configured at the factory, follow these steps: 1. Turn on or restart the computer, and then press displayed at the bottom of the screen.
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Reset/clear the fingerprint reader ownership (select models only; disabled by default). Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Enable/disable Anti-Theft Protection.
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Select Security menu (continued) Automatic DriveLock TPM Embedded Security Disk Sanitizer System IDs System Configuration menu ✎ Some of the listed System Configuration options may not be supported by your computer. Select Language Boot Options Device Configurations Maintenance and Service Guide To do this Enable/disable Automatic DriveLock support.
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■ Enable/disable HP QuickLook (enabled by default). ■ Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ■ Enable/disable HP QuickWeb (enabled by default). ■ Enable/disable HP QuickWeb Write Protect (disabled by default). ■ Enable/disable Virtualization Technology (select models only; disabled by default).
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Select System Configuration menu (continued) Built-In Device Options (continued) Port Options (all are enabled by default) AMT Options Set Security Level Restore Security Defaults Maintenance and Service Guide To do this ■ Enable/disable a modem device (enabled by default). ■ Enable/disable the microphone (enabled by default). ■...
Computer Setup in Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. ✎...
Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup ✎ Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values configured at the factory, follow these steps: 1.
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Reset/clear the fingerprint reader ownership (select models only; disabled by default). Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Enable/disable Anti-Theft Protection.
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Select Security menu (continued) Automatic DriveLock TPM Embedded Security Disk Sanitizer System IDs System Configuration menu ✎ Some of the listed System Configuration options may not be supported by your computer. Select Language Boot Options Device Configurations Maintenance and Service Guide To do this Enable/disable Automatic DriveLock support.
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■ Enable/disable HP QuickLook (enabled by default). ■ Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ■ Enable/disable HP QuickWeb (enabled by default). ■ Enable/disable HP QuickWeb Write Protect (disabled by default). ❐ Enable/disable Virtualization Technology (select models only; disabled by default).
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Select System Configuration menu (continued) Built-In Device Options (continued) Port Options (all are enabled by default) AMT Options Set Security Level Restore Security Defaults Maintenance and Service Guide To do this ■ Enable/disable the microphone (enabled by default). ■ Enable/disable the internal speakers (enabled by default). ✎...
Computer specifications Dimensions Depth Width Height (front to back) Weight With 14-in SVA display assembly, UMA graphics, 4-cell battery,1 512 MB SODIMM, WLAN card and antennas, WWAN minicard connector, SIM connector, and WWAN antennas, universal wideband antenna, no optical disk drive, no Bluetooth module Input power Operating voltage...
14.0-in SVA eDP display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Aspect ratio Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–2 Metric U.S. 17.74 cm 6.9 in 31.30 cm 12.3 in 35.56 cm 14.0 in Up to 16.8 million...
Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
Solid state drive specifications Dimensions Height Length Width Weight Interface type Read/Write bandwidth Sequential read Sequential write Security User Addressable Sectors Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources you can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses.
✎ For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.
2. Copy the screen image: To copy only the active window, press To copy the entire screen, press 3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. 4. Save the document. ■...
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Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the DVD (purchased separately)” 3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads. 4. Select Startup Repair.
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Windows operating system loads. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. 7–4 , select your country or http://www.hp.com/support Maintenance and Service Guide...
For detailed instructions, perform a search for these topics in Help and Support. ✎ In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.
■ When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer. ✎...
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1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.
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To order a Windows Vista operating system DVD, go to , select your country or region, and follow the on-screen instructions. You can also order the http://www.hp.com/support DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.
For detailed instructions, perform a search for these topics in Help and Support. ✎ In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.
The recovery process reinstalls the original operating system as well as software and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.
Audio-out (headphone) Audio-in (microphone) Maintenance and Service Guide Connector pin assignments Signal Audio out, left channel Audio out, right channel Ground Signal Audio signal in Audio signal in Ground 8–1...
1394a External monitor 8–2 Signal Send data, twisted pair B- Send, twisted pair B+ Receive data, twisted pair A- Receive, twisted pair A+ Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data...
DisplayPort ✎ This is the pinout for the source-side connector; the sink-side connector pinout has lanes 0-3 reversed in order, that is, lane 3 will be on pin 1 and 3 while lane 0 will be on pin 10 and 12. *Pins 13 and 14 may either be directly connected to ground or connected to ground through a pulldown device.
eSATA/USB 8–6 Signal USB +5 VDC USB Data - USB Data + USB Ground eSATA Ground eSATA Transmit Data A+ eSATA Transmit Data A- eSATA Ground eSATA Receive Data B- eSATA Transmit Data B+ eSATA Ground Maintenance and Service Guide...
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
✎ Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at This section provides disassembly instructions for the display assembly.
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Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
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Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
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Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
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16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18.
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Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
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1394a port location 2–12 pin assignments 8–2 AC adapter, spare part number 3–13 accessory battery connector 2–13 ambient light sensor/connector board illustrated 3–8 spare part number 3–3 AMT options 5–7 5–13 antenna disconnecting 4–13 4–15 location 2–3 removal 4–34 spare part number 4–27 WLAN product description 1–3 WWAN product description 1–3 Anti-Theft Protection 5–4...
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4–33 spare part number 3–3 hinges removal 4–32 spare part number 3–3 Maintenance and Service Guide HP SpareKey Enrollment 5–4 internal display switch 2–4 jacks 4–35 key components 2–6 keyboard keyboard light button, location 2–2 keyboard light, location 2–2 keys language, changing in Computer Setup 5–5...
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memory module product description 1–2 removal 4–16 spare part number 4–16 memory module compartment 2–13 memory module compartment cover removal 4–16 spare part number 3–4 microphone locations 2–2 product description 1–3 removal 4–34 spare part number 3–9 microphone jack location 2–12 pin assignments 8–1 model name 4–5 model number 3–1...