HP Compaq Presario,Presario R3000 Manual page 7

Additional Support Available
If you are unable to resolve your problem by using our online services, contact
our Customer Support Center via phone (see Worldwide Phone Numbers
booklet). You will be provided technical support, 24 hours a day, 7 days a week,
by our dedicated and professionally trained customer service team.
Hardware Technical Support
Free hardware technical support is available for a period of one year from
the date of purchase. After the first year, hardware technical support will be
available for a fee (see "Obtaining Technical Support After My Technical
Support Period Expires").
Software Technical Support
Free software technical support is available for the first 30 days from the date
of purchase, or 90 days just for registering your product. Software technical
support is defined as issues/questions about the Operating System, bundled
software, and "how-to" installation and configuration questions. After the
free software support period, software technical support will be available for
a fee (see "Obtaining Technical Support After My Technical Support Period
Expires"). In addition, Compaq offers a one-year software technical support
extension for $59.95* (U.S.), which provides telephone technical support for
all preinstalled software that came with your Compaq computer. To order a
one-year software technical support extension, please contact technical support
(see Worldwide Phone Numbers booklet).
*Subject to change without notice.
Obtaining Technical Support After My Technical Support Period Expires
(US only)
Compaq is also available to support your product after the technical support
period has ended. This out-of-warranty support will be provided on a fee basis.
The fee of $39.95* (U.S.) per incident will be charged to your credit card when
you call customer support.
*Subject to change without notice.
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