HP Compaq Presario,Presario 2105 Reference Manual page 87

Troubleshooting
■
Eliminate extra connections in the line. If possible, connect
directly to the wall jack.
■
Try another telephone line, preferably one normally used for
a fax machine or modem.
If the Modem Does Not Dial or No Dial Tone Is
Detected
■
Check all cables and connections.
■
Connect a standard telephone to the phone line and make sure
the line is working.
■
Make sure someone else is not using the same phone line.
■
Try another telephone line, preferably one normally used for
a fax machine or modem.
■
If you are in a foreign country, the dial tone may not be
recognized by the modem. In Control Panel, open Phone
and Modem Options. Try disabling the option that waits for
a dial tone.
If the Modem Dials Incorrectly
■
Check the telephone number you entered, including any
digits required for outside access or long distance.
■
In Control Panel, open Phone and Modem Options. Check the
dialing options—look for duplicate digits for outside access
or long distance.
■
Make sure the number you are calling is not busy.
■
If you are in a foreign country, the dial tone may not be
recognized by the modem. In Control Panel, open Phone
and Modem Options. Try disabling the option that waits for
a dial tone.
■
If you have call-waiting, disable it. Your telephone company
can provide instructions.
6–10 Reference Guide