Solving Common Problems - HP Compaq NX9100 Reference Manual

Solving Common Problems

The following table lists possible problems, the possible cause
of each problem, and the recommended solutions.
Problem
The blue connection
indicator light is
not on.
The speakers have
little or no volume.
The notebook
shuts down
unexpectedly.
Reference Guide
Possible Cause
The notebook is not
powered on.
The Expansion Base
is not connected to
AC power.
The expansion cable on
the Expansion Base is
not fully connected to the
expansion connector on
the notebook.
The notebook is
in Standby or
Hibernation mode.
The Expansion Base
speakers are muted or
the volume is set too low.
The Expansion Base
is not connected to
AC power, draining the
notebook battery pack.
Troubleshooting
Solution
Turn on the notebook.
Connect the Expansion Base
power cord to an AC power
outlet.
Disconnect the expansion
cable from the notebook, and
then connect the cable back
into the notebook.
Remove the notebook
from Standby or
Hibernation mode.
Adjust the volume scroll
wheel.
Connect the AC adapter from
the Expansion Base to an
AC power outlet.
(continued)
A–3