Troubleshooting
Is an external device not working?
If an external device does not function as expected:
Turn on the device as instructed in the device documentation.
Some devices, such as monitors and printers, must be turned
on before the notebook is turned on.
Verify that
A–6
All device connections are secure.
The device is receiving electrical power.
The device, especially if it is an older device, is
compatible with your operating system. For compatibility
information, select Start > Help and Support, or visit
the Web site of the device manufacturer or provider.
The correct device drivers are installed and updated.
Drivers may be available on a CD included with the
device or on the Web site of the device manufacturer or
provider. For more information about updating drivers,
select Start > Help and Support.
Getting Started