Contacting Technical Support - HP Compaq NX5000 Startup Manual

Contacting Technical Support

If you cannot solve a problem using the online Help or the
documentation provided with your notebook, you can call
technical support.
To obtain a list of worldwide customer support telephone
numbers, use any of the following methods:
I
In Windows 2000, Start > Settings > Control Panel > System
icon > Support Information button.
I
In Windows XP, select Start > Control Panel > Performance
and Maintenance icon > System icon.
I
To contact HP Customer Care, refer to the Worldwide
Telephone Numbers booklet included with the notebook or
visit the HP Web site at
To provide the fastest possible resolution of your problem, have
the notebook and the following information available when
you call:
I
Notebook serial number and model description, which are
provided on labels affixed to the bottom of the notebook.
I
Purchase date on your invoice.
I
Conditions under which the problem occurred.
I
Error messages that have displayed.
I
Manufacturer and model of any optional external printer
connected.
I
Operating system version number and registration number.
View these numbers in the System Properties window of your
operating system.
I
The version of the system ROM installed on the notebook. To
view system ROM information, press
Startup Guide
Additional Information, Help, and Updates
http://www.hp.com
fn+esc
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