Preparing To Contact Customer Care; Contacting Customer Care By E-Mail Or; Telephone - HP Compaq NW9440 Getting Started

Troubleshooting
Preparing to contact Customer Care�
For the fastest possible resolution of your problem, have the
computer and the following information available when you
call or e-mail:
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Product name located on the display or keyboard.
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Serial number (s/n) listed on the service tag.
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Date the computer was purchased.
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Conditions under which the problem occurred.
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Error messages that have been displayed.
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The manufacturer and model of the printer or other
accessories connected to the computer.
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Operating system version number and registration number.
To display the operating system version number and
registration number, select Start > Help and Support >
My Computer. (On some models, the registration number
may be identified in the Operating System table as the
Product Id).
Contacting Customer Care by e-mail
or telephone
If the computer is connected to the Internet, select Start > Help
and Support to get help by e-mail or you can access Customer
Care telephone numbers.
3–10�
The service tag label is on the bottom of the computer.
To display the service tag information on the computer
screen, select Start > Help and Support > My
Computer.
Getting Started