HP Compaq NC4200 Getting Started Manual page 4

Contents
Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
4 Component ID
Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Rear Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Left-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Right-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
A Troubleshooting
Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
B System Restore
Safeguarding Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Setting System Restore Points . . . . . . . . . . . . . . . . . . . . . B-3
iv
Use the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . 3-8
Turn Off the Notebook Properly . . . . . . . . . . . . . . . . 3-9
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3-10
Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Can the Notebook Not Be Turned On? . . . . . . . . . . . A-3
Is the Notebook Screen Blank? . . . . . . . . . . . . . . . . . A-4
Is Software Functioning Abnormally? . . . . . . . . . . . A-5
Is the Notebook Unresponsive?. . . . . . . . . . . . . . . . . A-6
Is the Notebook Overheating? . . . . . . . . . . . . . . . . . . A-6
Is an External Device Not Working?. . . . . . . . . . . . . A-7
Preparing to Call Customer Care. . . . . . . . . . . . . . . . A-9
Contacting Customer Care by E-mail
or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Taking the Notebook to a Service Partner. . . . . . . . A-10
Getting Started