Appendix D: Questions And Answers - HP Compaq NC4200 White Paper

Appendix D: Questions and answers

Q .
Is the HP Compaq Business Notebook nc4200 preinstall image also compatible with the
Compaq nc8200, nc6100 and Compaq nc6200 series?
A .
Yes, the updated preinstalled software image has been tested with the Compaq nc8200,
nc6100 and Compaq nc6200 series.
Q . If a new model is introduced, will all previously released models in the family, that are still
being manufactured, be updated with the new preinstall image?
A . No, many customers have expressed a need for consistency. Therefore, HP will make
reasonable commercial efforts to maintain a consistent software image on the HP Compaq
nc4200, nc6100, nc6200 and nc8200 series during the life of the series. HP will publish
white papers that provide customers with the information necessary to maintain a software
components list for the Compaq nc4200, nc6100, nc6200 and nc8200 series.
Q .
How do I obtain updated software components?
A . The latest software updates are available from the HP Web site at
http://h18007.www1.hp.com/support/files/notebooks/us/purchase.html
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