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chapter 17
Minor Problems Checklist ............................................................. 17-2
Solving Audio Problems................................................................ 17-3
Solving Battery and Battery Gauge Problems............................... 17-4
Solving Diskette and Diskette Drive Problems ............................. 17-7
Solving Hard Drive Problems........................................................ 17-9
Solving Hardware Problems ........................................................ 17-10
Solving Infrared Problems........................................................... 17-11
Solving Keyboard and Numeric Keypad Problems ................... 17-12
Solving Memory Problems .......................................................... 17-13
Solving Modem Problems ........................................................... 17-14
Solving PC Card Problems .......................................................... 17-16
Solving External Pointing Device Problems ............................... 17-18
Solving Power Problems.............................................................. 17-18
Solving Printer Problems............................................................. 17-20
Solving Screen Problems ............................................................. 17-21
appendix A
Preparing for a Technical Support Call .......................................... A-1
Worldwide Telephone Numbers..................................................... A-2
appendix B
appendix C
Preventing Electrostatic Discharge..................................................C-1
When Handling Removable Drives.............................................C-1
When Installing Internal Components ........................................C-1
Grounding Methods .........................................................................C-2
appendix D
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