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Solving Screen Problems
Problem
Display on an
external monitor is
distorted.
(continued)
Small red, green, or
blue spots appear
on the computer
TFT display.
The image has a
black border and
does not fill the
screen.
Continued
Possible Cause
The external monitor
is not Energy Star
compliant, but monitor
energy saving feature
is enabled.
Small spots, called
on-pixels, often
appear on TFT
screens. Compaq
limits the number of
these on-pixels to
0.003 percent.
The Desktop Area
setting is smaller than
the Resolution setting.
Solution
1. Press any key or
move the pointing
device to restore the
display.
2. If display remains
distorted, turn off the
monitor, then on
again.
3. Disable the monitor
energy saving
feature in Windows
95 Display Proper-
ties, or in Windows
NT on the AC
Energy Saver tab in
Power Properties.
This is typical; no action
is required.
To adjust settings for the
Desktop Area and
Resolution, double-click
the Display icon in
Control Panel, then click
the Settings tab and the
Compaq tab.
Fn+T
Press the
hotkey to
expand the image.
Troubleshooting 17-23
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