HP 17-ab200na User Manual
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HP 17-ab200na User Manual

HP 17-ab200na User Manual

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  • Page 1 User Guide...
  • Page 2 Intel is a trademark of Intel Corporation in the bound by the terms of the HP End User License Not all features are available in all editions or U.S. and other countries. Windows is either a Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Airplane mode key ......................17 Operating system controls ..................... 17 Connecting to a WLAN ........................18 Using HP Mobile Broadband (select products only) ................18 Using GPS (select products only) ...................... 19 Using Bluetooth wireless devices (select products only) ..............19 Connecting Bluetooth devices ..................
  • Page 6 Using audio ................................21 Connecting speakers ......................... 21 Connecting headphones ........................21 Connecting headsets ......................... 22 Using sound settings ......................... 22 Using video ................................22 Connecting video devices using an HDMI cable (select products only) ..........22 Setting up HDMI audio ....................23 Discovering and connecting to Miracast-compatible wireless displays (select products only) ..
  • Page 7 Starting Setup Utility (BIOS) ..........................46 Updating Setup Utility (BIOS) ..........................46 Determining the BIOS version ......................46 Downloading a BIOS update ......................47 10 Using HP PC Hardware Diagnostics (UEFI) ..................... 48 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............48...
  • Page 8 Recovering using HP Recovery Manager ................... 52 What you need to know before you get started ............. 52 Using the HP Recovery partition (select products only) ..........53 Using HP Recovery media to recover ................53 Changing the computer boot order ................54 Removing the HP Recovery partition (select products only) .........

  • Page 9: Starting Right

    The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.

  • Page 10: More Hp Resources

    To access this guide: Guidelines for posture and work habits that increase your comfort ● and decrease your risk of injury Select the Start button, select All apps, select HP ▲ Help and Support, and then select HP Electrical and mechanical safety information ●...
  • Page 11 *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.

  • Page 12: Getting To Know Your Computer

    Getting to know your computer Locating hardware To find out what hardware is installed on your computer: Type device manager in the taskbar search box, and then select the Device Manager app. ▲ A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

  • Page 13: Right Side

    Component Description Drive light Blinking white: The hard drive or optical drive is being ● accessed. Amber: HP 3D DriveGuard has temporarily parked the hard ● drive (select products only). NOTE: For information about HP 3D DriveGuard, see Using HP...

  • Page 14: Left Side

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select All apps, select HP Help and ▲ Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. ▲ Display...
  • Page 16 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. ▲ Chapter 2 Getting to know your computer...

  • Page 17: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 18: Lights

    Lights Component Description Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- ● saving state. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is a ●...

  • Page 19: Button And Speakers

    Button and speakers Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to ● initiate Sleep. When the computer is in the Sleep state, press the button ●...

  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with key. Executes specific system functions when pressed in combination with the key or the spacebar. Windows® key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 21: Using The Action Keys

    Using the action keys An action key performs an assigned function. ● The icon on each action key illustrates the function for that key. ● Icon Description Opens the Get started app, which provides a broad range of how-to information and troubleshooting tips. Decreases the screen brightness incrementally as long as you hold down the key.

  • Page 22: Bottom

    Bottom Component Description Vents Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery bay Holds the battery.

  • Page 23: Rear

    Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
  • Page 24 Component Model name (select products only) Product number Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Chapter 2 Getting to know your computer...

  • Page 25: Connecting To A Network

    In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area network ●...

  • Page 26: Connecting To A Wlan

    Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display.

  • Page 27: Using Gps (Select Products Only)

    Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be included with the HP Mobile Broadband documents provided with your computer, or the mobile network operator may provide it separately from the computer.

  • Page 28: Connecting To A Wired Network-Lan (Select Products Only)

    Connecting to a wired network—LAN (select products only) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is no RJ-45 jack on the computer.

  • Page 29: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, TV, speakers, or headphones.

  • Page 30: Connecting Headsets

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Select the Start button, select All apps, select HP Help and Support, and then select HP ▲ Documentation. Headphones combined with a microphone are called headsets. You can connect wired headsets to the audio- out (headphone)/audio-in (microphone) combo jack on your computer.

  • Page 31: Setting Up Hdmi Audio

    To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the high-definition TV or monitor. Press to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only.

  • Page 32: Discovering And Connecting To Miracast-Compatible Wireless Displays (Select Products Only)

    Discovering and connecting to Miracast-compatible wireless displays (select products only) NOTE: To learn what type of display you have (Miracast-compatible or Intel® WiDi), refer to the documentation that came with your TV or secondary display device. To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below.

  • Page 33: Navigating The Screen

    Navigating the screen You can navigate the computer screen in the following ways: Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use keyboard and optional mouse (mouse purchased separately) ●...

  • Page 34: Two-Finger Pinch Zoom

    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your ● fingers together. Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your ●...

  • Page 35: Three-Finger Swipe (Touchpad Only)

    Tap four fingers on the Touchpad to open the action center and view current settings and notifications. ● Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. Swipe 3 fingers away from you to see all open windows. ●...

  • Page 36: Using The Keyboard And Optional Mouse

    Using the keyboard and optional mouse The keyboard and optional mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and key combinations to perform specific functions.

  • Page 37: Managing Power

    Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession.

  • Page 38: Setting Password Protection On Wakeup (Exiting Sleep Or Hibernation)

    Type power options in the taskbar search box, and then select Power Options. ‒ or – Right-click the Power meter icon , and then select Power Options. In the left pane, select Choose what the power button does. Select Change Settings that are currently unavailable, and then, in the When I press the power button area, select Hibernate.

  • Page 39: Running On Battery Power

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information.
  • Page 40 Turn the computer upside down on a flat surface with the battery facing toward you. Slide the battery lock latch (1) to unlock the battery, and then slide the battery release latch (2) to release the battery. NOTE: The battery release latch automatically returns to its original position. Remove the battery (3) from the computer.

  • Page 41: Finding Battery Information

    ‒ or – Click the question mark icon in the taskbar. Select My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery: HP Battery Check ●...

  • Page 42: Identifying Low Battery Levels

    AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP ● Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation Replace a discharged user-replaceable battery (select products only) with a charged battery, or connect the AC adapter to the computer and to external power.

  • Page 43: Disposing Of A User-Replaceable Battery

    See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this document: Select the Start button, select All apps, select HP Help and Support, and then select HP ▲ Documentation.

  • Page 44: Troubleshooting Power Problems

    Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: The computer does not turn on. ● The display does not turn on. ● The power lights do not turn on. ●...
  • Page 45 Disconnect the computer from external power. ● Remove the battery. ● Shutting down (turning off) the computer...

  • Page 46: Maintaining Your Computer

    ● You move the computer with the display closed while the computer is running on battery power. ● A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard.

  • Page 47: Identifying Hp 3D Driveguard Status

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software.

  • Page 48: Cleaning The Display

    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface.
  • Page 49 If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when ● you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package ●...

  • Page 50: Securing Your Computer And Information

    Additional passwords can be set in Windows or in HP Setup Utility (BIOS), which is preinstalled on your computer. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature.

  • Page 51: Setting Setup Utility (Bios) Passwords

    Setting Setup Utility (BIOS) passwords Password Function Administrator password Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot ● access Setup Utility (BIOS). Power-on password Must be entered each time you turn on or restart the ●...

  • Page 52: Using Antivirus Software

    Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance.

  • Page 53: Using Hp Touchpoint Manager (Select Products Only)

    Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you to reduce time spent solving end-user device and security issues.

  • Page 54: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. HP Support Assistant ● Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 55: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 56: Using Hp Pc Hardware Diagnostics (Uefi)

    10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 57 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.

  • Page 58: 11 Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 59: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 60: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 61: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 62: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 63: 12 Specifications

    AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.

  • Page 64: Operating Environment

    Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft...

  • Page 65: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 66: 14 Accessibility

    14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

  • Page 67: Index

    14 22, 24 backing up software and display 7 HP 3D DriveGuard 38 information 45 left side 6 HP Apps Store, visiting 1 backups 50 rear 15 HP Mobile Broadband battery right side 5 activating 18 conserving power 33...
  • Page 68 Miracast 24 USB flash drive 53 jacks mobile broadband using HP Recovery media 51 audio-out (headphone)/audio-in activating 18 recovery media (microphone) 6 IMEI number 18 creating 50 network 5 MEID number 18 creating using HP Recovery RJ-45 (network) 5 mute light, identifying 10...
  • Page 69 tap TouchPad and touch screen Windows gesture 25 system restore point 50, 51 temperature 34 Windows Hello testing an AC adapter 36 using 43 three-finger swipe TouchPad Windows key, identifying 12 gesture 27 Windows passwords 42 touch screen gestures Windows tools one-finger slide 27 using 51 TouchPad...

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