Problem
Internal Grill Probe
Actual
Temperature
reads 32° F
Probe wire has become
Grill is exposed to high
Cooling Fans
will turn ON by
themselves
Insufficient air flow
Grill will not
achieve or
maintain stable
temperature
Insufficient or poor fuel
Control Settings
Excess grease build-up
Grill produces
excess or
discolored
smoke
Wood pellet quality
Burn grate
Cooking temperature
Frequent Flare-
ups
Grease or left-over's
Burn Grate
Igniter Will Not
Light Fire
Igniter
Trouble Shooting
Cause
needs cleaning
Wet
ambient temperature and
direct sun.
through burn grate
or general cleaning
Use a soft cloth or mild abrasive sponge, along with hot water
and soap to wipe clean the probe.
Remove the access panel from the bottom of the built-in.
Use a hair dryer to dry the probe wires.
The interior temperature has reach or gone over 130° F. It will
not harm the unit.
Place unit in shaded area.
Prop the lid open to reduce inside temperature.
Check the burn grate for ash build-up, obstructions and that it
is seated properly in the burn pot.
Ensure that both the burn grate and burn pot are seated
properly with no air leakage.
Check the fan for proper operation, that it is working, that the
air intake is not blocked and that there is no blockage in the
hopper.
Perform a quick test. Remove cooking grids and arched flavor
guard. Ensure all the above has been done, start the grill, set
temperature to pre-heat and wait for 10 minutes. Check that
the flame produced is bright, vibrant and is being pushed away
from the hopper end.
Check the hopper for sufficient fuel.
Check fuel for size, dampness and sawdust.
Press and hold the Prime button. Ensure the auger is working
and turning freely.
Check and clean the temperature probe
Ensure control is set on COOK mode
Check and clean the interior grilling area.
It is a good practice to clean and do a controlled burn off of the
hidden excess grease after each large cooking of tasty greasy
foods.
Check and clear the hopper and burn grate of moist pellets,
replacing them with fresh dry pellets.
Check for build-up of fuel in the burn grate
Slow and Low is the way to go.
Grease does have a flash point, keep the temperature under
350° F when cooking highly greasy food.
Check and clean the interior grilling area.
It is a good practice to clean and do a controlled burn off of the
hidden excess grease after each large cooking of tasty greasy
foods.
Check for proper seating
Check for ash build-up or obstructions
Check to confirm igniter DOES NOT get hot. DO NOT
TOUCH the igniter or the housing, you will get burnt.
Check on placement of the igniter hot rod to the burn grate.
Remove front inspection plate, ensure wire connects are tight
Solution
33