GE JB735 Owner's Manual page 29

Troubleshooting Tips ... Before you call for service
Problem
Sometimes the oven
takes longer to preheat
to the same temperature
Display flashes
Unable to get the display
to show "OFFSET"
Control signals after
entering cooking time or
start time
Oven racks are difficult
to slide
Drawer does not slide
smoothly or drags
Steam from the vent
Water remaining on oven
floor after Steam Clean
cycle
Oven will not steam
clean
Oven will not work
remotely (on some
models)
49-2000999 Rev. 1
Possible Cause
Cookware or food in oven.
Number of racks in oven.
Different cooking modes.
Power failure.
Oven control pads were not
touched properly.
You forgot to enter a bake
temperature or cleaning time.
The shiny, silver-colored racks
were cleaned in a self-clean cycle.
The drawer is out of alignment.
Drawer is over-loaded or load is
unbalanced.
When using the ovens, it is
normal to see steam coming out
of the oven vents. As the number
of racks or amount of food being
cooked increases, the amount of
visible steam will increase.
This is normal.
Display flashes HOT.
Oven controls improperly set.
Oven door is not closed.
Router issues, no wireless signal,
etc.
Oven is not connected.
Remote enable is off
What To Do
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
The different cooking modes use different preheat methods to
heat the oven for the specific cooking mode. Some modes will
take longer than others (i.e. convection bake).
Reset the clock.
The BROIL HI/LO and BAKE pads must be touched at the
same time and held for 3 seconds.
Touch the BAKE pad and desired temperature or the SELF
CLEAN pad and desired clean time.
Apply a small amount of vegetable oil to a paper towel and
wipe the edges of the oven racks with the paper towel. Do not
spray with Pam or other lubricant sprays.
®
Fully extend the drawer and push it all the way in See the
Care and cleaning of the range section.
Reduce weight. Redistribute drawer contents.
This is normal.
Remove any remaining water with a dry cloth or sponge.
Allow the oven to cool to room temperature and reset the
controls.
See the Using Steam Clean section.
Make sure you close the door to start steam clean cycle.
For assistance with oven wireless network connectivity, please
call 1-800-220-6899.
Turn remote enable on (see Special Features section of this
manual)
29