GE JB735 Owner's Manual page 27

Troubleshooting Tips ... Before you call for service
Problem
Food does not broil
properly
Oven temperature too
hot or too cold
Oven does not work or
appears not to work
"Crackling" or "popping"
sound
Why is my range making
a "clicking" noise when
using my oven?
Clock and timer do not
work
Storage drawer won't
close
Oven door is crooked
Oven will not work
remotely
49-2000999 Rev. 1
Possible Cause
Oven controls improperly set.
Improper rack position being used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling
pan and grid has not been fitted
properly and slit as recommended.
In some areas the power (voltage)
may be low.
Oven temperature needs adjustment. See the Special Features section.
A fuse in your home may be blown
or the circuit breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
This is the sound of the metal
heating and cooling during both the
cooking and cleaning functions.
Your range cycles the heating
elements by turning relays on and off
to maintain the oven temperature.
A fuse in your home may be blown
or the circuit breaker tripped.
Plug on range is not completely
inserted in the electrical outlet.
Oven controls improperly set.
Power cord may be obstructing
drawer in the lower back of the range.
Rear drawer support is on top of the
guide rail.
The soft close mechanism may be
uncoupled from the drawer.
The door is out of position.
Router issues, no wireless signal, etc. For assistance with oven wireless network connectivity,
Oven is not connected.
What To Do
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
Make sure cookware is cool.
Use a pan specifically designed for broiling.
If using aluminum foil conform to pan slits.
Preheat the broil element for 10 minutes.
Replace the fuse or reset the circuit breaker.
See the Using the Oven section.
Verify, that the oven is not in Sabbath Mode. See the
Special Features section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
See the Oven controls section.
Reposition the drawer and power cord. See the Storage
Drawer Removal instructions in the Care and cleaning of
the range section.
Reposition the drawer. See the Storage Drawer Removal
instructions in the Care and cleaning of the range section.
Reset the mechanism - see Soft Close Drawer section.
Because the oven door is removable, it sometimes
gets out of position during installation. To straighten the
door, re-install the door. See the "Lift-Off Oven Door"
instructions in the "Care and Cleaning" section.
please call 1.800.220.6899.
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