Ricoh Aficio MP171 Field Service Manual

Ricoh Aficio MP171 Field Service Manual

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Model Gim-P1a
Machine Code:
M171
Field Service Manual
September, 2014

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Table of Contents

Troubleshooting

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Summary of Contents for Ricoh Aficio MP171

  • Page 1 Model Gim-P1a Machine Code: M171 Field Service Manual September, 2014...
  • Page 3: Important Safety Notices

    Important Safety Notices Important Safety Notices Prevention of Physical Injury 1. Before disassembling or assembling parts of the main machine and peripherals, make sure that the power cord of the main machine is unplugged. 2. The wall outlet should be near the machine and easily accessible. 3.
  • Page 4: Handling Toner

    Handling Toner • Work carefully when removing paper jams or replacing toner bottles or cartridges to avoid spilling toner on clothing or the hands. • If toner is inhaled, immediately gargle with large amounts of cold water and move to a well ventilated location.
  • Page 5: Symbols, Abbreviations And Trademarks

    Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: Spring Clip ring Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed [A] Short Edge Feed (SEF) [B] Long Edge Feed (LEF) Trademarks Adobe, Acrobat, PostScript, PostScript 3, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • Page 6 Java is a registered trademark of Oracle and/or its affiliates. JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other countries. Macintosh, Mac OS, OS X, and Safari are trademarks of Apple Inc., registered in the United States and other countries.
  • Page 7 • The product names of Windows 8.1 are as follows: • Microsoft® Windows® 8.1 • Microsoft® Windows® 8.1 Pro • Microsoft® Windows® 8.1 Enterprise • The product names of Windows Server 2003 are as follows: • Microsoft® Windows Server® 2003 Standard Edition •...
  • Page 8: Table Of Contents

    TABLE OF CONTENTS Important Safety Notices........................... 1 Important Safety Notices..........................1 Prevention of Physical Injury......................... 1 Health Safety Conditions........................1 Observance of Electrical Safety Standards..................1 Handling Toner............................2 Safety and Ecological Notes for Disposal....................2 Symbols, Abbreviations and Trademarks......................3 Trademarks..............................3 1.
  • Page 9 3. Preventive Maintenance Preventive Maintenance Tables........................29 Image Quality Standards..........................30 Paper Transfer Quality Standards........................31 4. Replacement and Adjustment General Cautions............................. 33 Notes on the Main Power Switch....................... 33 Characteristics of the Push Switch (DC Switch).................33 Shutdown Method..........................34 Forced Shutdown..........................34 Exterior Covers..............................
  • Page 10 By-pass Feed Clutch............................ 63 Relay Clutch..............................64 By-pass Bottom Plate Clutch........................65 Duplex Clutch...............................65 Junction Gate Solenoid..........................66 Fusing................................67 Fusing Unit..............................67 Upper Fusing Unit, Lower Fusing Unit......................68 Fusing Pressure Roller, Cleaning Roller......................69 Fusing Lamp, Hot Roller..........................70 Thermostat..............................72 Thermistor..............................
  • Page 11 PSU................................93 Controller Board............................95 BCU................................96 EEPROM on the BCU..........................97 Toner End Sensor............................97 HVPS................................98 HVPS with Bracket............................98 Fusing Fan..............................99 PCDU Cooling Fan............................99 PSU Cooling Fan............................100 DC Switch..............................100 Front Door Interlock Switch........................101 Rear Door Interlock Switch........................102 Temp Humid Sensor..........................
  • Page 12 6. Troubleshooting Self-Diagnostic Mode........................... 119 Self-Diagnostic Mode at Power On......................119 Service Call..............................120 Summary..............................120 When a Level “D” SC code occurs....................120 SC200 (LED Optics)..........................121 SC300 (Image Processing – 1)....................... 123 SC400 (Image Processing – 2)....................... 124 SC500 (Paper Feed and Fusing)......................125 SC600 (Device Communication)......................133 SC700 (Peripherals)..........................
  • Page 13 7. Energy Save Energy Save..............................157 Energy Saver Modes..........................157 Sleep Mode Setting..........................157 Return to Stand-by Mode.........................158 Recommendation..........................158 Paper Save..............................160 Effectiveness of Duplex/Combine Function.................... 160 1. Duplex:............................160 2. Combine mode:..........................160 3. Duplex + Combine:........................161 Recommendation..........................161...
  • Page 15: Product Information

    1. Product Information Product Overview Component Layout 1. Exit / Switchback unit 2. Fusing unit 3. PCDU 4. LED head 5. Toner cartridge 6. By-pass feed tray 7. Paper feed unit 8. Duplex paper path...
  • Page 16: Paper Path

    1. Product Information Paper Path 1. Main machine paper feed path 2. By-pass paper feed path 3. Optional tray paper feed path 4. Duplex paper feed path...
  • Page 17: Drive Layout

    Product Overview Drive Layout 1. Exit / Switchback gear 2. Fusing drive gear 3. Drum gear 4. Registration clutch 5. Toner supply clutch 6. By-pass feed clutch 7. By-pass bottom plate clutch 8. Relay clutch 9. Paper feed clutch 10. Main motor 11.
  • Page 18: Machine Codes And Peripheral Configuration

    1. Product Information Machine Codes and Peripheral Configuration Main Frame Item Machine Code Remarks M171-17 (NA) M171 M171-27 (EU/AP) M171-21 (CHN) External Options Item Machine Code Remarks Paper Feed Unit PB1070 M440-17 Paper Feed Unit PB1060 M441-17 Consumables Item Machine Code Remarks Yield Print Cartridge SP 4500A...
  • Page 19 Machine Codes and Peripheral Configuration Item Machine Code Remarks Yield Print Cartridge SP 4500LA M903-17 Print Cartridge SP 4500LE M903-27 3,000 pages (ISO) Print Cartridge SP 4500LS M903-20 Print Cartridge SP 4500LC M903-21 Photo Conductor Unit SP 4500 M906-17(NA/EU/ 20,000 pages (3P/J) M906-21 (CHN) Maintenance Kit SP 3600...
  • Page 20: Specifications

    1. Product Information Specifications See "Appendices" for the following information: • General Specifications • Supported Paper Sizes • Software Accessories • Optional Equipment...
  • Page 21: Installation

    2. Installation Installation Requirements Environment 1. Temperature Range: 10°C to 32°C (50°F to 89.6°F) 2. Humidity Range: 15% to 80% RH 3. Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight) 4. Ventilation: 3 times/hr/person 5. Do not install the machine at locations over 2,000 m (6,562 ft.) above sea level.
  • Page 22: Machine Space Requirements

    2. Installation Machine Space Requirements Rear Over 20 cm (7.9 inches) Right Over 10 cm (3.9 inches) Front Over 35 cm (13.8 inches) Left Over 10 cm (3.9 inches) Machine Dimensions Width • Printer only: 370 mm (14.6 inches) Depth 392 mm (15.4 inches) •...
  • Page 23 Installation Requirements • Never place anything on the power cord. 1. Input voltage level: Destination Power supply voltage Frequency Rated current consumption 120 V to 127 V 60 Hz More than 10 A EU/AP/CHN 220 V to 240V 50 Hz/60 Hz 5.3 A 2.
  • Page 24: Main Machine Installation

    2. Installation Main Machine Installation • The M171 is for installation by users. Accessory Check Q’ty Description Sheet –SEC_NOT_GW_C Sheet – EULA(End User License Agreement) Cleaner – Lens:LED Head Sheet – Security Password CD-ROM – Driver/OI Guarantee Sheet – Control Panel 4L Manual –...
  • Page 25: Moving The Machine

    Main Machine Installation • Installing consumables and loading paper • Operating the main power switch • Removing jammed paper • Providing precautions on use • Connecting to computers (such as configuring the port setting) • Giving a brief outline of the tabs in the drivers Moving the Machine •...
  • Page 26: Security Settings

    2. Installation If any external options are attached, remove them. Lift the machine using the inset grips on both sides of the machine, and then move it horizontally to the place where you want to use it. If you removed options, reattach them. •...
  • Page 27: Settings For @Remote Service

    Settings for @Remote Service Settings for @Remote Service • Prepare and check the following check points before you visit the customer site. For details, ask the @Remote key person. Check points before making @Remote settings The setting of SP5816-201 in the mainframe must be "0". Print the SMC with SP5-990-002 and then check if a device ID2 (SP5811-003) must be correctly programmed.
  • Page 28 2. Installation Value Meaning Solution/ Workaround Communication error (proxy Check the network condition. enabled) Communication error (proxy Check the network condition. disabled) Proxy error (Illegal user name or Check Proxy user name and password. password) Communication error Check the network condition. Other error See "SP5816-208 Error Codes"...
  • Page 29 Settings for @Remote Service Value Meaning Solution/ Workaround Proxy error (Illegal user name or Check Proxy user name and password. password) Other error See "SP5816-208 Error Codes" below this. Request number confirmation Processing… Please wait. executing Dial-up authentication error Answer tone detection error Carrier detection error These errors occur only in the modems that Invalid setting value (modem)
  • Page 30 2. Installation Cause Code Meaning Solution/ Workaround -2387 Not supported at the Service Center -2389 Database out of service -2390 Program out of service Two registrations for the same Check the registration -2391 mainframe condition of the mainframe -2392 Parameter error Error Caused by Response from -2393 External RCG not managed...
  • Page 31: Preventive Maintenance

    3. Preventive Maintenance Preventive Maintenance Tables See "Appendices" for the following information: • Preventive Maintenance Items...
  • Page 32: Image Quality Standards

    3. Preventive Maintenance Image Quality Standards Engine Item Specification Remarks Envelopes Leading edge: 4.3 mm Leading edge: 15 mm Assured Image Area Left/Right: 4.3 mm Left/Right: 10 mm Trailing edge: 4.3 mm Trailing edge: 15 mm Not applicable to the back Magnification Error ±0.75% or less of the paper when...
  • Page 33: Paper Transfer Quality Standards

    Paper Transfer Quality Standards Paper Transfer Quality Standards Engines Item Specification Remarks Single Side: Main Scan: 0 ± 2.0 mm Sub Scan: 0 ± 1.5 mm Margin position Back of the paper when performing duplex printing: Main Scan: 0 ± 2.0 mm Sub Scan: 0 ±...
  • Page 34 3. Preventive Maintenance...
  • Page 35: Replacement And Adjustment

    4. Replacement and Adjustment General Cautions Notes on the Main Power Switch The main power button of this machine has been changed to a push-button switch (push button) from the conventional rocker switch. The push switch has characteristics and specifications different from the rocker switch.
  • Page 36: Shutdown Method

    4. Replacement and Adjustment Shutdown Method Press the main power switch [A] on the left side of the machine. After the shutdown process, the main power is turned off automatically. When the shutdown is complete Operation panel LED: Off Take out the power cord. Wait 3 minutes (this is the time required if you will remove the rear cover and access the interior of the machine, to take out the controller board for example).
  • Page 37: Exterior Covers

    Exterior Covers Exterior Covers Front Cover Paper Feed Tray (page 77 "Paper Feed Tray") Open the by-pass tray [A]. Release four hinges indicated below to detach the paper guide plate [B]. Remove the clips on the by-pass tray [A] ( x 2).
  • Page 38 4. Replacement and Adjustment Release both the end hinges of the by-pass tray [A] to detach it. • To remove the by-pass tray, lift the left hinge first to release while raising the by-pass tray upwards. • The left hinge is C-cut. Remove the screw on the front cover [A] in order to remove the strap that ties the front cover to the machine ( x 1).
  • Page 39: Left Cover

    Exterior Covers Release both the side hinges to detach the front cover [A]. • Release the left hinge [B] first to detach the front cover. Left Cover • There are 7 tabs on the back of the left cover. Refer to the picture below. Paper Feed Tray (page 77 "Paper Feed Tray")
  • Page 40 4. Replacement and Adjustment Press the release button and open the front cover [A]. Open the rear cover [A].
  • Page 41: Right Cover

    Exterior Covers Left Cover [A] ( x 4, Tab x 7) Right Cover • There are 4 tabs on the back of the right cover. Refer to the picture below. Paper Feed Tray (page 77 "Paper Feed Tray")
  • Page 42 4. Replacement and Adjustment Press the release button and open the front cover [A]. Open the rear cover [A].
  • Page 43: Rear Cover, Rear Lower Cover

    Exterior Covers Right Cover [A] ( x 4, Tab x 4) Rear Cover, Rear Lower Cover Two screws on Rear Lower Cover [A] ( x 2)
  • Page 44 4. Replacement and Adjustment Open the rear cover [A]. Release both side hinges to detach the rear cover [A].
  • Page 45: Upper Cover

    Exterior Covers Rear Lower Cover [A] Upper Cover Left Cover (page 37 "Left Cover") Right Cover (page 39 "Right Cover") Open the rear cover [A].
  • Page 46 4. Replacement and Adjustment Remove the screws at the front side ( x 2). Remove the screws at the rear side ( x 2).
  • Page 47: Operation Panel

    Exterior Covers Upper Cover [A] (Tab x 1) Remove the control panel connector. ( x 1) Operation Panel Controller Box (page 93 "Controller Box") Upper Cover (page 43 "Upper Cover")
  • Page 48 4. Replacement and Adjustment OPU Board ( x 7)
  • Page 49: Led Optics

    LED Optics LED Optics • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. (page 33 "General Cautions") LED Unit • Be sure to clean the lens of the LED head after replacing the LED unit or if you inadvertently touch the lens when replacing another unit.
  • Page 50 4. Replacement and Adjustment Remove the securing screws of the front stay [A] ( x 2). Rotate the LED unit [A] in the direction of the arrow until it locks. Remove the spacer [A], ground wire [B], and flat cable [C] from the LED unit.
  • Page 51 LED Optics • The spacer [A] has a protruding part that engages with the groove in the shaft to secure the spacer. When you remove the spacer, pull its handle downward as if to rotate the spacer slightly. Slightly flex the side plates outward and pull the LED unit [A] out of the machine. •...
  • Page 52 4. Replacement and Adjustment Bend the stay [A] to release the left and right tabs, and then separate the stay from the LED head [B]. Remove the two spring holders [B] from the LED head [A].
  • Page 53: How To Re-Engage Disengaged Springs

    LED Optics How to Re-engage Disengaged Springs If the spring hook [A] of the LED unit holder is disengaged, re-engage it according to the following procedure: Hook disengaged [A]...
  • Page 54 4. Replacement and Adjustment Hook correctly engaged [B] If the hook is engaged correctly, the LED unit holder is raised to the front by the spring. Right side Remove the right cover, and then remove the gear unit. (page 62 "Gear Unit") Loosen the screws on the cover [A] ( x3).
  • Page 55 LED Optics Insert tweezers or a screwdriver into the gap between the cover [A] and frame and re- engage the spring hook [B] in the correct position. Left side Remove the left cover, and then raise the spring using tweezers or a screwdriver inserted through the gap at the lower right of the spring [A].
  • Page 56 4. Replacement and Adjustment You can check the position of the hook [A] through the guide of the LED unit. Using tweezers or a screwdriver, re-engage the hook in the correct position.
  • Page 57: Pcdu

    PCDU PCDU PCDU Press the release button and open the front cover [A]. Hold the grip to pull the PCDU [A] out.
  • Page 58: Toner Cartridge

    4. Replacement and Adjustment Toner Cartridge Toner Cartridge Open the front cover [A] and push down the lever [B] of the toner cartridge. • The release lever works in two steps. To release the lock, push down the release lever to the horizontal position.
  • Page 59 Toner Cartridge Hold the grip to pull the toner cartridge [A] out.
  • Page 60: Image Transfer

    4. Replacement and Adjustment Image Transfer Image Transfer Roller PCDU (page 55 "PCDU") Pinch both green ends of the guide [A] and pull it towards you. Image Transfer Roller [A]...
  • Page 61: Drive Unit

    Drive Unit Drive Unit • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. (page 33 "General Cautions") Main Motor The main motor is located behind the drive unit. Drive Unit (page 61 "Drive Unit")
  • Page 62: Registration Clutch

    4. Replacement and Adjustment Toner Supply Clutch [A] with shaft (Gear x 1) All things attached to the toner supply clutch [A] (Gear x 1, Shaft x 1). Registration Clutch (page 96 "BCU") Registration Clutch [A] ( x 1, x 1, x 1)
  • Page 63: Paper Feed Clutch

    Drive Unit Paper Feed Clutch (page 96 "BCU") Harness Guide [A] ( x 1, x 2) Paper Feed Clutch [A] ( x 1) Drive Unit (page 96 "BCU") Duplex Clutch (page 65 "Duplex Clutch") Paper Size Detection Switch (page 84 "Paper Size Detection Switch") Upper Cover (page 43 "Upper...
  • Page 64: Gear Unit

    4. Replacement and Adjustment PCDU Cooling Fan with Bracket [A] ( x 2, x 1, hook x 1) Drive Unit [A] ( x 7, Grounding Plate x 2, x 3) Gear Unit Drive Unit (page 61 "Drive Unit") Registration Clutch (page 60 "Registration Clutch") By-pass Bottom Plate Clutch...
  • Page 65: By-Pass Feed Clutch

    Drive Unit Gear Unit [A] ( x 4, x 1, Gear x1) • Before attaching the Gear Unit [A], close the front cover and put the tab [B] on the front cover arm through the link part hole [C] on the Gear Unit back side. •...
  • Page 66: Relay Clutch

    4. Replacement and Adjustment Harness Guide [A] ( x 1, x 1) By-pass Feed Clutch [A] ( x 1, x 1) Relay Clutch By-pass Feed Unit (page 79 "By-pass Feed Unit") Gear Unit (page 62 "Gear Unit") Relay Clutch [A] ( x 1)
  • Page 67: By-Pass Bottom Plate Clutch

    Drive Unit By-pass Bottom Plate Clutch Right Cover (page 39 "Right Cover") By-pass Bottom Plate Clutch [A] ( x 1, x 1, x 1) Duplex Clutch Controller Board (page 95 "Controller Board") Duplex Clutch Cover [A] ( x 1, x 1, x 1) Duplex Clutch [A]...
  • Page 68: Junction Gate Solenoid

    4. Replacement and Adjustment Junction Gate Solenoid Upper Cover (page 43 "Upper Cover") Controller Box (page 93 "Controller Box") One connector of the Junction Gate Solenoid [A] ( x 1) Junction Gate Solenoid [A] ( x 2, x 1)
  • Page 69: Fusing

    Fusing Fusing • Because there is a danger of burns on contact with hot parts of the fusing unit, start work when the temperature drops to a low enough temperature. • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section.
  • Page 70: Upper Fusing Unit, Lower Fusing Unit

    4. Replacement and Adjustment Upper Fusing Unit, Lower Fusing Unit Fusing Unit (page 67 "Fusing Unit") Remove the screws of the fusing unit ( x5). • At the time of installation, be sure to attach the pin [A] to the correct position. If not, the fusing unit cannot be attached to the main body properly.
  • Page 71: Fusing Pressure Roller, Cleaning Roller

    Fusing Left cover [A] ( x 1) [B]: Lower Fusing Unit [C]: Upper Fusing Unit • You can reassemble the upper and lower fusing units with more ease by lowering the envelope lever. Fusing Pressure Roller, Cleaning Roller Separate the fusing unit into the upper and lower fusing units. (page 68 "Upper Fusing Unit, Lower Fusing Unit")
  • Page 72: Fusing Lamp, Hot Roller

    4. Replacement and Adjustment Fusing Pressure Roller [A] Cleaning Roller [A] Fusing Lamp, Hot Roller • Be careful not to break the fusing lamp when removing/attaching screws. • Insert a pin or jeweller’s screwdriver into the service hole (see the lower red circle in the photo below), and hold the flat nut with your finger (see the upper red circle in the photo).
  • Page 73 Fusing Separate the fusing unit into the upper and lower fusing units. (page 68 "Upper Fusing Unit, Lower Fusing Unit") Remove the screws of the fusing lamp ( x3).
  • Page 74: Thermostat

    4. Replacement and Adjustment Two brackets [A] Fusing lamp [A] Hot Roller [A] Thermostat Separate the fusing unit into the upper and lower fusing units. (page 68 "Upper Fusing Unit, Lower Fusing Unit")
  • Page 75: Thermistor

    Fusing Hot Roller (page 70 "Fusing Lamp, Hot Roller") Thermostat [A] ( Thermistor • The thermistor is integrated with the drawer connector. Separate the fusing unit into the upper and lower fusing units. (page 68 "Upper Fusing Unit, Lower Fusing Unit") Hot Roller (page 70 "Fusing Lamp, Hot...
  • Page 76 4. Replacement and Adjustment Remove the bracket of the drawer connector, and then remove the screws of the thermistor ( x3).
  • Page 77 Fusing Thermistor [A] Notes on reassembly Be sure to attach the drawer connector with its protruding part [A] in the position shown below. Insert the flat nut [A]. Be sure not to drop them during disassembly.
  • Page 78: Hot Roller Stripper

    4. Replacement and Adjustment Hot Roller Stripper Separate the fusing unit into the upper and lower fusing units. (page 68 "Upper Fusing Unit, Lower Fusing Unit") Spring [A] Hot Roller Stripper [A]...
  • Page 79: Paper Feed

    Paper Feed Paper Feed • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. (page 33 "General Cautions") Paper Feed Tray Pull the paper feed tray [A] out completely to detach it. Paper Feed Roller Paper Feed Tray (page 77 "Paper Feed...
  • Page 80: Paper End Sensor

    4. Replacement and Adjustment Release the hooks on the bottom of the paper feed tray to detach the friction pad [A]. Paper End Sensor By-pass Feed Unit (page 79 "By-pass Feed Unit") PCDU (page 55 "PCDU") Bracket [A] ( x 6) Paper End Sensor [A] ( x 1, Hook)
  • Page 81: By-Pass Feed Unit

    Paper Feed By-pass Feed Unit Front Cover (page 35 "Front Cover") Left Cover (page 37 "Left Cover") Gear Unit (page 62 "Gear Unit") By-pass Feed Unit [A] ( x 5, x 3, x 2) • Release the hook [A] and then insert a flat-blade screwdriver into the space [B] to detach the by-pass feed unit from the machine.
  • Page 82: By-Pass Feed Roller

    4. Replacement and Adjustment By-pass Feed Roller Gear Unit (page 62 "Gear Unit") By-pass Feed Unit (page 79 "By-pass Feed Unit") • When attaching the By-pass Feed Unit and Gear Unit, secure the harness with clamps to prevent the harness from being caught by gears.
  • Page 83 Paper Feed Remove the clips and bearings on both sides of the by-pass feed guide [A] ( x 2, Bearing x 2). Slide the by-pass feed guide [A] with the by-pass feed roller to the right to detach it from the machine.
  • Page 84: By-Pass Friction Pad

    4. Replacement and Adjustment Separate the by-pass feed roller [A] from the shaft (Hook x1). By-pass Friction Pad By-pass Feed Unit (page 79 "By-pass Feed Unit") Bottom Plate [A] • If you cannot remove the bottom plate because the part [A] prevents the cam [B] from releasing, rotate the shaft [C] to let the cam [B] avoid the bottom plate link [A].
  • Page 85: By-Pass Paper End Sensor

    Paper Feed Remove the friction pad [A] by pressing its hinge downward. ( x 1) By-pass Paper End Sensor By-pass Feed Unit (page 79 "By-pass Feed Unit") Bracket with By-pass Sensor [A] ( x 1) Detach the By-pass Paper End Sensor [A] from the bracket (Hook).
  • Page 86: By-Pass Bottom Plate Hp Sensor

    4. Replacement and Adjustment By-pass Bottom Plate HP Sensor By-pass Feed Unit (page 79 "By-pass Feed Unit") By-pass Feed Lower Cover [A] ( x 3) By-pass Bottom Plate HP Sensor [A] ( x 1, Hook) Paper Size Detection Switch Paper Feed Tray (page 77 "Paper Feed Tray") Right Cover...
  • Page 87 Paper Feed Bracket with Paper Size Detection Switch [A] ( x 2) Harness for Paper Size Detection Switch ( x 2) Detach the Paper Size Detection Switch [A] from the bracket (Hook x 2).
  • Page 88: Paper Transport

    4. Replacement and Adjustment Paper Transport • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. (page 33 "General Cautions") Exit / Switchback Sensor Upper Cover (page 43 "Upper Cover") Exit / Switchback Sensor [A] (Hook, x 1)
  • Page 89: Exit / Switchback Roller, Duplex Exit Gear

    Paper Transport Release the linking part to remove duplex exit guide unit [A]. • Use pliers to pinch the linking part in order to separate. Duplex Entrance Sensor [A] ( x 1, Hook) Exit / Switchback Roller, Duplex Exit Gear Upper Cover (page 43 "Upper Cover")
  • Page 90 4. Replacement and Adjustment Paper Guide [A] ( x 2, x 1) Release the bearing at the right end of the exit/switchback roller ( x 1). Remove the E-ring [A] on the left side of the exit/switchback roller.
  • Page 91: Registration Roller (Driven)

    Paper Transport Slide the exit/switchback roller [A] to the right to remove it. Duplex Exit Gear [A] Registration Roller (Driven) Gear Unit (page 62 "Gear Unit") Registration Sensor (page 91 "Registration Sensor") HVPS with bracket (page 98 "HVPS with Bracket") Release the bearing [A] at the left end of the registration roller (drive) and fixing plate [B] ( x 1, x 2).
  • Page 92 4. Replacement and Adjustment Release the bearing at the right end of the registration roller (drive), and remove the grounding plate [A] ( x 1, x 1). Insert a flathead screwdriver into the gap on the left of the registration roller guide to release the protruding part.
  • Page 93: Registration Roller (Drive)

    Paper Transport Detach the registration roller (driven) [B] from the guide [A]. Registration Roller (Drive) Registration Roller (Driven) (page 89 "Registration Roller (Driven)") Slide the registration roller (drive) [A] to the right to remove it. Registration Sensor PCDU (page 55 "PCDU")
  • Page 94 4. Replacement and Adjustment Sheet [A] Release the hooks of the harness cover [A] with a screwdriver to remove it. Registration Sensor [A] (Hook, x 1)
  • Page 95: Electrical Components

    Electrical Components Electrical Components • Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. (page 33 "General Cautions") Controller Box Right Cover (page 39 "Right Cover") Controller Box [A] ( x 7, x 2) Paper Feed Tray...
  • Page 96 4. Replacement and Adjustment Remove the screws, clamps and connectors on the left side of the PSU ( x 3, x 2, x 2). Remove the screws and connectors on the right side of the PSU ( x 1, x 1). Two screws on the rear side of the PSU ( x 2)
  • Page 97: Controller Board

    Electrical Components PSU [A] with Bracket ( x 1) Cover [A] ( x 2) Detach the PSU [A] from the bracket ( x 6). Controller Board Controller Box (page 93 "Controller Box")
  • Page 98: Bcu

    4. Replacement and Adjustment Controller Board [A] ( x 4, x 3). Important note RTB 6 Controller Board (page 95 "Controller Board") BCU [A] ( x 4, x all) Remove the EEPROM [A] from the old board and install it on the new board. Install so that the indentation [B] on EEPROM is facing the direction of the dent [C] that is printed on the BCU board.
  • Page 99: Eeprom On The Bcu

    Electrical Components Install the new BCU in the machine. Enter the machine’s serial number into the BCU (SP5-811-004). • If the machine’s serial number is not entered correctly into the new BCU, SC995-01 (serial number entry error) appears. Turn the main power switch off and on. Set the DIP switches on the new BCU board to the same settings as the old board.
  • Page 100: Hvps

    4. Replacement and Adjustment Toner End Sensor [A] ( x 1, x 1, Tab x 1) HVPS Left Cover (page 37 "Left Cover") HVPS [A] ( x 4, x 2, Tab x 2) HVPS with Bracket Left Cover (page 37 "Left Cover")
  • Page 101: Fusing Fan

    Electrical Components Toner End Sensor [B] and HVPS [A] with Bracket ( x 5, x 3, x 2) Fusing Fan Left Cover (page 37 "Left Cover") Fusing Fan [A] ( x 2, x 1, x 1) • When you reattach the Fusing Fan, attach it correctly (as shown above, the face of the fan with the sticker is on the outside).
  • Page 102: Psu Cooling Fan

    4. Replacement and Adjustment PCDU Cooling Fan [A] ( x 2, x 1) • When you reattach the PCDU cooling fan, the face of the fan with the sticker must be on the inside. PSU Cooling Fan Left Cover (page 37 "Left Cover") PSU Cooling Fan [A] ( x 2,...
  • Page 103: Front Door Interlock Switch

    Electrical Components DC Switch [A] with Bracket ( x 2) Detach the DC Switch from the bracket [A] ( x 1). Front Door Interlock Switch Left Cover (page 37 "Left Cover") Front Door Interlock Switch [A] ( x 1, x 2)
  • Page 104: Rear Door Interlock Switch

    4. Replacement and Adjustment Rear Door Interlock Switch Left Cover (page 37 "Left Cover") Rear Door Interlock Switch [A] ( x 1, x 2) Temp Humid Sensor Right Cover (page 39 "Right Cover") Temp Humid Sensor [A] ( x 1, x 1) Rear Cover Switch Controller Board...
  • Page 105 Electrical Components Rear Cover Switch [A] ( x 1, Hook)
  • Page 106 4. Replacement and Adjustment...
  • Page 107: System Maintenance

    5. System Maintenance Service Program Mode • Make sure that the data-in LED is not on before you go into the SP mode. This LED indicates that some data is coming to the machine. When the LED is on, wait for the printer to process the data. SP Tables See "Appendices"...
  • Page 108: Exiting Sp Mode

    5. System Maintenance Exiting SP Mode Press the [Escape] key on the SP mode screen. • To make the settings effective, turn the main power switch off and on after exiting service mode. Types of SP Modes Type Description 1 System SP SP modes related to the controller/engine functions 2 Printer SP SP modes related to the printer functions...
  • Page 109: Updating The Firmware

    Updating the Firmware Updating the Firmware Overview Environmental Requirements The following Windows operating systems are supported. You need administrator permission to update the firmware. Log in as an Administrator's group member. • Windows XP • Windows XP (x64) • Windows Vista •...
  • Page 110: Items Required For Updating The Firmware

    5. System Maintenance Click [Control Panel]. Click [Hardware and Sound]. Click [Change when the computer sleeps]. Make sure [Put the computer to sleep] is set to "Never". • Follow the procedure below to check that the SNMP status is invalid. Click [Printer (Driver) Property Setting] >...
  • Page 111 Updating the Firmware • The printer is in standby mode. • No service call message is displayed. • No applications are running on the computer. • The printer restarts automatically when the update process is complete. Never turn the printer off during updates.
  • Page 112 5. System Maintenance Select the printer name, and then click [Next >]. Check that the system version for [Update data] is later than the system version for [Printer], and then click [Next >]. The following screen is an example. The versions that actually appear may be different. Click [OK].
  • Page 113 Updating the Firmware Updating starts. "Updating firmware..." appears on the printer's display and the Data in indicator flashes during updates. When the update is complete, "Firmware update completed" and the new firmware version appear on the display. The printer turns off and on automatically. Check that the new firmware version is displayed using the control panel of the printer.
  • Page 114: Update Error (Recovery Mode)

    5. System Maintenance Progress Machine Status Error Message Ready for updating Ready Waiting for the Updater standby received data Receiving the image data Receiving the data Updating firmware... Decompressing the Decompressing the received data data Rewriting ROM Rewriting ROM Checking ROM Verifying Firmware update Completing the update...
  • Page 115 Updating the Firmware Error List Machine Status Error Message PJL command error, CRC error PJL command receive time out Ready Update data verification error PJL command data analysis error Receiving the data Data receive time out Decompressing the Firmware update Data decompression error data failed.
  • Page 116 5. System Maintenance LED Status Progress Data In LED Flashing Updating Data In LED Update complete Alert LED Error Recovery mode activates due to the fail of the Alert LED Flashing engine firmware update...
  • Page 117: Debug Log

    Debug Log Debug Log Overview To check the machine's operational status, obtain the following log entries from the machine. Log entries to obtain • Log entries on the machine operation and parameters. • Log entries on the changes to the machine status •...
  • Page 118: Operational Procedure (Usb Connection)

    5. System Maintenance Install the dbgmon driver. • 4. Restore the setting Start the command prompt with administrator authority and execute [bcdedit /set TESTSIGNING OFF]. • 5. Restart the PC Operational procedure (USB connection) Enable the dbgmon function by setting SP5-844-200 (Debug I/F Setting) to a value other than 1, and then reboot the machine.
  • Page 119: Operational Procedure (Tcp/Ip Connection)

    Debug Log Operational procedure (TCP/IP connection) The dbgmon function can be used also via TCP/IP. The computer and the machine must be allowed to establish TCP/IP communication without any firewall (The machine's port number is 7000). It is also necessary to know the machine's IP address. You can connect the machine and computer via TCP/IP by launching dbgmon with the option of "-1<machine's ip address>".
  • Page 120 5. System Maintenance...
  • Page 121: Troubleshooting

    6. Troubleshooting Self-Diagnostic Mode Self-Diagnostic Mode at Power On As soon as the main machine is powered on, the controller waits for the initial settings of the copy engine to take effect and then starts an independent self-diagnostic test program. The self-diagnostic test checks the CPU, memory, HDD, and so on.
  • Page 122: Service Call

    6. Troubleshooting Service Call Summary Level Definition Reset Procedure To prevent damage to the machine, the main machine Enter SP mode, go into cannot be operated until the SC has been reset by a SP5-810-001, press [Execute], service representative (see the note below). and turn the main power switch off and on.
  • Page 123: Sc200 (Led Optics)

    Service Call If the operator touches “Reset” If the operator touches "Reset" to bypass the 30-second interval for the machine to reboot, the machine reboots immediately and the operation panel displays the copy screen. • Do not try to use the operation panel during an automatic reboot. If the Remote Service System is in use, the SC code is sent immediately to the Service Center.
  • Page 124 6. Troubleshooting (*1)FGATE: Signals used between the controller and the engine in order to send the information about the sub scan length of the page to be printed. (*2)GPIO: A type of input/output terminal SC No. Level Error Name/Error Condition/Major Cause/Solution Write ASIC communication error •...
  • Page 125: Sc300 (Image Processing - 1)

    Service Call SC300 (Image Processing – 1) SC No. Level Error Name/Error Condition/Major Cause/Solution High voltage output error: Charge unit /Development unit This SC is issued if the BCU detects a short in the power pack 10 times consecutively. SC302-00 Open circuit (+) / Short circuit (-) •...
  • Page 126: Sc400 (Image Processing - 2)

    6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution TE sensor output count error When the average value of the toner end sensor output count is 0 n times consecutively (n: SP2-931-003) SC364-00 • Connector contact failure/disconnected/broken • Detector element (sensor) does not emit light •...
  • Page 127: Sc500 (Paper Feed And Fusing)

    Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution Temperature/humidity Sensor error • Temperature Sensor output error: Out of range between 0.76 V and 2.90 V • Humidity Sensor output error: 2.4 V or more • Unmounted Sensor (Unset connector or broken wire) SC498-00 •...
  • Page 128 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Main motor error When the main motor is driven, the lock (state of rotation) signal is checked every 100 milliseconds. If the machine detects the lock signal in the High status 20 times in succession, it reports this error. SC520-00 •...
  • Page 129 Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution Development Cooling fan error The fan motor lock (rotating state) signal is sampled at 100 ms intervals and t the machine fails to receive the lock signal 50 times in succession. •...
  • Page 130 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Fusing lamp (Center) thermistor not reloaded 1 The heater thermistor has increased by less than 2.0 degrees in 1.5 seconds 5 times in a row. SC542-01 • Deformed or floating thermistor •...
  • Page 131 Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution Fusing (Center) thermopile high-temperature detected (hardware) The hardware high-temperature error Sensor flag is detected. • Damaged triac (shorted) • Failed engine control board • Failed fusing thermopile • Failed fusing thermistor •...
  • Page 132 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Zero-crossing error (adhered relay contact) When the fusing relay is in an OFF state, a "zero-crossing interrupt request" occurs in 50 ms. Damaged fusing relay (adhered contact) SC547-01 • Turn the main power OFF and then ON. •...
  • Page 133 Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution Broken fusing (End) thermistor wire At least ten times, the temperature is detected to stay at 0 deg C or less for three seconds. • Broken thermistor wire SC551-00 • Bad connector contact •...
  • Page 134 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Fusing (End) thermistor high-temperature detected (software) The hardware high-temperature error Sensor flag is detected. • Damaged triac (shorted) • Failed engine control board • Failed fusing thermopile • Failed fusing thermistor •...
  • Page 135: Sc600 (Device Communication)

    Service Call SC600 (Device Communication) SC No. Level Error Name/Error Condition/Major Cause/Solution • Communication error: Engine (Timeout error) • Communication error: Engine (Retry error) • There is no response from the engine even after the timeout period specified during the communication has elapsed. •...
  • Page 136 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution EEPROM communication error SC669-** An error is notified during EEPOM communication and the printer does not recover after three retries. 669 - 1 ID error during EEPROM OPEN 669 - 2 Channel error during EEPROM OPEN 669 - 3 Device error during EEPROM OPEN 669 - 4 Communication interrupted error during EEPROM OPEN 669 - 5 Communication timeout error...
  • Page 137 Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution 669 - 21 Device error during EEPROM data read 669 - 22 Communication interrupted error during EEPROM data read 669 - 23 Communication timeout error 669 - 24 Not operating error during EEPROM data read 669 - 25 Buffer full during EEPROM data read 669 - 26 No error code during EEPROM data read •...
  • Page 138 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Engine start up error • The /ENGRDY signal is not detected even after the specified time has elapsed after turning the main power on or restoring from energy saver mode. • The /ENGRDY signal is detected, but it is negated at an unexpected occasion*.
  • Page 139 Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution Device ID is not identified (toner cartridge) An error is notified during the ID identification after three retries. 681 - 1 Device ID error (Incorrect ID) 681 - 6 Channel error 681 - 11 Device ID error (No ID chip) 681 - 16 Communication Error SC681-**...
  • Page 140: Sc700 (Peripherals)

    6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution PRREQ signal not asserted The print request signal (PRREQ) signal is not asserted within the prescribed time after paper reaches the registration stand-by position, SC688-00 • Noise • Engine Board error •...
  • Page 141 Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution SC816-07 Sysarch (LPUX_GET_PORT_INFO) error SC816-08 Sysarch (LPUX_ENGINE_TIMERCTRL) error SC816-09 Sysarch (LPUX_RETURN_FACTOR_STR) error SC816-10 Sysarch (LPUX_GET_PORT_INFO) error SC816-11 Sysarch (LPUX_GET_PORT_INFO) error SC816-12 Sysarch (LPUX_GET_PORT_INFO) error SC816-13 open() error SC816-14 Memory address error SC816-15 open() error SC816-16...
  • Page 142 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC816-36 Subsystem error to94 Energy save I/O subsystem detected some abnormality. • Energy save I/O subsystem defective • Energy save I/O subsystem detected a controller board error (non- response). • Error was detected during preparation for transition to STR. •...
  • Page 143 Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution Engine I/F: ASIC register error The /CONFIG_DONE signal is not detected even after the specified time has elapsed after turning the power on or restoring from energy saver [0F31] mode. Downloading of the Config data to FPGA has failed. Replace the controller board.
  • Page 144: Sc900 (Others)

    6. Troubleshooting SC900 (Others) SC No. Level Error Name/Error Condition/Major Cause/Solution Electronic counter error The value provided by the electronic total counter is outside the normal range. • Unexpected NVRAM installed • Defective NVRAM SC900-00 • NVRAM data corruption • Data is stored in an unexpected area due to external causes. •...
  • Page 145 Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution Software performance error The software attempted to make an unexpected operation. • Incorrect argument • Incorrect internal parameter • Insufficient working memory SC990-00 • Abnormal performance caused by an error that cannot be detected in normal SC detection due to hardware specifications.
  • Page 146 6. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution CPM setting error Comparison of machine serial number (11 digits) and machine identification code. Details: • Machine serial number cannot be identified because of BCU replacement or malfunctioning. • Machine serial number cannot be identified because of NV-RAM SC995-** replacement Machine serial number (11 digits) or machine identification code does...
  • Page 147 Service Call SC No. Level Error Name/Error Condition/Major Cause/Solution Application start error • After power on, no application program is registered to the system within a predetermined period of time. (No application starts or ends normally.) • Even if they are started, all applications have become unable to be rendered due to an unknown defect.
  • Page 148: Jam Detection

    6. Troubleshooting Jam Detection Jam Displays The operation panel of this model has a four-line display which shows only the message indicating the paper jam location. (e.g. " (A1)", " (B)") Position Code...
  • Page 149: Sensor Position Layout

    Jam Detection Sensor Position Layout 1. Exit / Switchback Sensor 2. Duplex Entrance Sensor 3. Registration Sensor 4. By-pass Paper End Sensor 5. Paper End Sensor (Main Machine) 6. Paper End Sensor (Optional Bank) Jam Codes and Position Codes • Jam code: Shows the cause of a jam. Appears in the log data. •...
  • Page 150: Main Machine

    6. Troubleshooting • Lag jam. The paper has failed to leave the location of the referenced sensor within the prescribed time due to a jam downstream of the referenced sensor. Main Machine Jam Code Jam Type Position Code Registration Sensor Jam Exit / Switchback Sensor Jam Duplex Entrance Sensor Jam Tray 1 : No Paper Feeding...
  • Page 151 Jam Detection Jam Code Jam Type Position Code Tray 2 Relay Sensor(Vertical Transport Sensor) : Lag Jam Tray 2 Relay Sensor(Vertical Transport Sensor) Jam...
  • Page 152: Troubleshooting

    6. Troubleshooting Troubleshooting Test Sheet Printing Press the [Menu] key, and then select the setting items using the [ ] or [ ] key. Select [System Settings] Press [OK] Select [Maintenance] Press [OK] Select [Registration] Press [OK] Select [Print Test Sheet] Press [OK] Select the tray you want to adjust Press [OK]...
  • Page 153: Registration Adjustment

    Troubleshooting • [1]: Print area • [2]: Paper feed direction Print the test sheet. (page 150 "Test Sheet Printing") Adjust the blank margin width of the image with SP2-103-(001-004). • Leading edge: 2.7 to 9.9 mm (Default: 3.0 mm) • Trailing edge: 0.0 to 9.9 mm (Default: 2.0 mm) •...
  • Page 154: Adjustment Reference Values

    6. Troubleshooting • [1]: Paper feed direction • [2]: Print area Adjustment Reference Values • B: Leading edge (Sub scanning direction): 3.0 ± 1.5 mm • D: Trailing edge (Sub scanning direction): 3.0 mm • C: Left (Main scanning direction): 2.0 ± 1.5 mm •...
  • Page 155 Troubleshooting Problems Intervals Defective parts 29.9mm Charge roller 37.7mm Registration roller 45.8mm Image transfer roller Problems with the printed result (other than black or white dots) 112mm Fusing pressure roller 94mm Fusing roller 100.5mm Paper feed roller 35.6mm Development roller Black or white dots 94.4mm Drum...
  • Page 156: When Vertical Banding Is Generated

    6. Troubleshooting When Vertical Banding is Generated The vertical banding on a print image may be improved by the [Drum Rotation] function. Select a drum rotation level. [Menu] key > System Settings > Maintenance > Drum Rotation Select a drum rotation level from the following 2 levels: Level 1 (Normal) and Level 2 (Strong).
  • Page 157: Paper Feed (Skew)

    Troubleshooting Perform the [Fusing Roller Cleaning] (toners are consumed). [Menu] key > System Settings > Maintenance > Fusing Roller Cleaning A paper is fed and images are printed on both sides of the paper. Check that the black spots do not appear any more. •...
  • Page 158: Recycled Or Thin Paper Is Severely Curled After Printing

    6. Troubleshooting Recycled or Thin Paper Is Severely Curled after Printing If the delivered paper is curled, it cannot be stacked properly. In such a case, raise the paper stop on the output tray and remove the delivered paper frequently. You can also configure [Curl Prevention] in the UP mode •...
  • Page 159: Energy Save

    7. Energy Save Energy Save Energy Saver Modes Customers should use energy saver modes properly, to save energy and protect the environment. The area shaded grey in this diagram represents the amount of energy that is saved when the timers are at the default settings.
  • Page 160: Return To Stand-By Mode

    7. Energy Save Default: [1 minute] Ready State After Printing (Menu > System Settings > Administrator Tools > Ready State After Printing) The user can specify how the printer operates when it receives print jobs in Sleep mode. Default: [Cntrl Panel Off (EngySavg)] •...
  • Page 161 Energy Save • If the Sleep Mode timer is all set to the maximum value, the machine will not begin saving energy until 60 minutes has expired after the last job. This means that after the customer has finished using the machine for the day, energy will be consumed that could otherwise be saved.
  • Page 162: Paper Save

    7. Energy Save Paper Save Effectiveness of Duplex/Combine Function Duplexing and the combine functions reduce the amount of paper used. 1. Duplex: Reduce paper volume in half! 2. Combine mode: Reduce paper volume in half!
  • Page 163: Duplex + Combine

    Paper Save 3. Duplex + Combine: Using both features together can further reduce paper volume by 1/4! To check the paper consumption, look at the total counter and the duplex counter. The total counter counts all pages printed. • For one duplex page, the total counter goes up by 2. •...
  • Page 164 7. Energy Save Total counter Duplex counter Simplex Sheet Duplex Sheets Paper Originals used used Saved SP8-581-001 SP8-411-001 If combine mode is used, the total and duplex counters work in the same way as explained previously. The following table shows paper savings and how the counters increase for some simple examples of duplex/combine jobs.
  • Page 165 Paper Save Total counter Simplex Sheet Duplex Sheets Paper Originals used used Saved SP8-581-001...
  • Page 166 MEMO...
  • Page 167 Model Gim-P1a Machine Code: M171 Appendices September, 2014...
  • Page 169 TABLE OF CONTENTS 1. Appendices: Specifications General Specifications............................3 Mainframe..............................3 Printer................................5 Supported Paper Sizes............................6 Paper Feed..............................6 Paper Exit................................ 9 Mainframe..............................9 Software Accessories............................12 Printer Drivers............................... 12 Utility Software............................. 12 Optional Equipment............................13 Paper Feed Unit PB1060..........................13 Paper Feed Unit PB1070..........................13 2.
  • Page 170 Main SP Tables-8.............................73 SP8-XXX (Data Log 2)..........................73 Keys and abbreviations in Data Log 2....................73 Input and Output Check..........................79 Input Check Table............................79 Output Check Table.............................80 Printer Service Mode............................82 SP1-XXX (Service Mode)..........................82...
  • Page 171: Appendices: Specifications

    1. Appendices: Specifications General Specifications Mainframe Items Specification Type Desktop ARM Cortex A8 500MHz Memory 256MB Photosensitivity Type OPC Drum Development System Non-magnetic one-component development system Fusing System Thin, hard heating roller fusing system Warm-up Time 19 seconds or less (23°C, rated voltage) First Print Time 6.5 seconds or less...
  • Page 172 1. Appendices: Specifications Items Specification Std. Tray A4 (SEF), B5 (SEF), A5, B6 (SEF), A6 (SEF), LG (SEF), Government LG (SEF), G LT (SEF), LT (SEF), HLT (SEF), Executive (SEF), F (SEF), Foolscap (SEF), Folio (SEF), 16K (SEF), Com10 (SEF), Monarch (SEF), C5 (SEF), C6 (SEF), DL Env (SEF) Custom size: Min.
  • Page 173: Printer

    General Specifications Items Specification W × D × H(up to the control panel): 370 × 392 × 268 mm (14.6 × 15.4 × Dimensions 10.6 inches) Space for Main Unit W×D: 370 × 594 mm (14.6 × 23.4 inches): Including the bypass tray Weight Approx.
  • Page 174: Supported Paper Sizes

    1. Appendices: Specifications Supported Paper Sizes Paper Feed Paper Size (W x L) Standard Optional Bypass Tray Duplex Tray Tray Tray 12 x 18inch (SEF) 305×458 A3 (SEF) 297×420 A3 (LEF) 420×297 B4 (SEF) 257×364 B4 (LEF) 364×257 A4 (SEF) 210×297 A4 (LEF) 297×210...
  • Page 175 Supported Paper Sizes Paper Size (W x L) Standard Optional Bypass Tray Duplex Tray Tray Tray GovernmentLG (SEF) 8 1/4"×14" G LT (SEF) 8"×10 1/2" G LT (LEF) 10 1/2"×8" Eng Quatro (SEF) 8"×10" Eng Quatro (LEF) 10"×8" HLT (SEF) 5 1/2"×8 1/2"...
  • Page 176 1. Appendices: Specifications Paper Size (W x L) Standard Optional Bypass Tray Duplex Tray Tray Tray DL Env (SEF) 110×220 DL Env (LEF) 220×110 8K (SEF) 267×390 16K (SEF) 195×267 16K (LEF) 267×195 Custom Size (Width) 100 – 216 100 – 216 60 –...
  • Page 177: Paper Exit

    Supported Paper Sizes Not supported. Paper Exit Mainframe Paper Size (W x L) Paper Exit Tray 12 x 18inch (SEF) 305×458 A3 (SEF) 297×420 A3 (LEF) 420×297 B4 (SEF) 257×364 B4 (LEF) 364×257 A4 (SEF) 210×297 A4 (LEF) 297×210 B5 (SEF) 182×257 B5 (LEF) 257×182...
  • Page 178 1. Appendices: Specifications Paper Size (W x L) Paper Exit Tray LT (LEF) 11"×8 1/2" GovernmentLG (SEF) 8 1/4"×14" G LT (SEF) 8"×10 1/2" G LT (LEF) 10 1/2"×8" Eng Quatro (SEF) 8"×10" Eng Quatro (LEF) 10"×8" HLT (SEF) 5 1/2"×8 1/2" HLT (LEF) 8 1/2"×5 1/2"...
  • Page 179 Supported Paper Sizes Paper Size (W x L) Paper Exit Tray DL Env (LEF) 220×110 8K (SEF) 267×390 16K (SEF) 195×267 16K (LEF) 267×195 Custom Size (Width) 60 – 216 Custom Size (Length) 127 – 900 Postcard (SEF) 100×148 Postcard (LEF) 148×100 Double postcard (SEF) 200×148...
  • Page 180: Software Accessories

    1. Appendices: Specifications Software Accessories The printer drivers and utility software are provided on one CD-ROM. An auto-run installer lets you select the components you want to install. Printer Drivers Printer Language Windows XP Windows Vista Windows 7 Windows 8 / 8.1 PCL 5e / 6 PostScript3 Windows Server...
  • Page 181: Optional Equipment

    Optional Equipment Optional Equipment Paper Feed Unit PB1060 Category Item Unit Paper Size A4, B5, A5, B6, A6, Legal, Letter, GovernmentLG, GLT, Eng Quatro, HLT, Executive, F, Foolscap, Folio, 16K, Custom size: Min. 100mm x 216mm (3.93" x 8.46"), Max. 148mm x 356mm (5.83" x 14.0") Paper Weight 52-162 g/m2...
  • Page 182 1. Appendices: Specifications Category Item Unit Dimension (W x D x H) W370×D392×H125 W14.6×D15.4×H4.9 inch Weight lbs.
  • Page 183: Appendices: Preventive Maintenance Tables

    2. Appendices: Preventive Maintenance Tables Preventive Maintenance Tables Maintenance Tables Chart: A4 (LT)/5% Mode: 3 prints/job Ratio: 50% Environment: Normal temperature and humidity Yield may change depending on circumstances and print conditions. Symbol keys: C: Clean, R: Replace Mainframe Paper Feed Item 120K 600K...
  • Page 184 2. Appendices: Preventive Maintenance Tables Item 120K 600K Remarks By-pass Feed • Wipe with a damp cloth when Roller cleaning By-pass Friction • Wipe with a dry cloth when cleaning PCDU Item 120K 600K Remarks PCDU LED Optics Item 120K 600K Remarks •...
  • Page 185: Paper Feed Tray Pb1060 / Paper Feed Tray Pb1070

    Preventive Maintenance Tables Paper Exit Item 120K 600K Remarks • Wipe with a damp cloth, then Paper Exit Roller dry cloth when cleaning Exit / Switchback • Remove dust with a dry cloth Sensor when sensor failure occurs Paper Feed Tray PB1060 / Paper Feed Tray PB1070 Item 120K 600K...
  • Page 186 2. Appendices: Preventive Maintenance Tables...
  • Page 187: Appendices: Sp Mode Tables

    3. Appendices: SP Mode Tables Service Program Mode Service Table Key Notation What it means Example: [-9 to +9 / 0 / 0.1 mm step]. The setting can be adjusted in the range ±9, value reset to +3.0 after an [range / default / step] NVRAM reset, and the value can be changed in 0.1 mm steps with each key press.
  • Page 188: Main Sp Tables-1

    3. Appendices: SP Mode Tables Main SP Tables-1 SP1-XXX (Feed) [User Lead Edge Reg] Adjusts the leading edge registration by changing the registration motor operation timing for each mode. 1001 • Increasing a value: an image is moved to the trailing edge of paper. •...
  • Page 189 Main SP Tables-1 [Paper Buckle] This SP eliminates the amount of buckle at the registration roller. • When paper is fed from the paper cassette, before the registration rollers start to rotate the leading edge of the paper stops and hits the nip of the registration rollers and stops.
  • Page 190 3. Appendices: SP Mode Tables 1-105-001 C: Plain1 [140 to 205 / 167 / 1deg/step] 1-105-003 C: Plain2 [140 to 205 / 174 / 1deg/step] 1-105-005 C: Thick1 [140 to 205 / 180 / 1deg/step] 1-105-007 C: Thick2 [140 to 205 / 190 / 1deg/step] 1-105-011 C: Thin [140 to 205 / 160 / 1deg/step] 1-105-013 C: Envelope...
  • Page 191 Main SP Tables-1 [-20 to 250 / 0 / 1deg/step] 1-106-002 RollerEnds Displays the current fusing thermistor temperature (Ends). [-20 to 250 / 0 / 1deg/step] Displays the external temperature measured 1-106-003 MachinePowerOn at power On, which is detected with the temperature and humidity sensor.
  • Page 192 3. Appendices: SP Mode Tables [Motor Speed Adj] This SP adjusts the speed of the motor. The motor speed can be adjusted to correct images that appear scratchy or of uneven density. This can occur when: 1801 • Copying originals with large quantities of black. •...
  • Page 193 Main SP Tables-1 [-4.0 to 4.0 / 0.0 / 0.1mm/step] 1-921-011 By-Pass: Plain Reflects adjustment values with no change. [-4.0 to 4.0 / 0.0 / 0.1mm/step] 1-921-012 By-Pass: Thick Adds on to the adjusted values of the Plain paper. [-4.0 to 4.0 / 0.0 / 0.1mm/step] 1-921-013 By-Pass: Envelope Adds on to the adjusted values of the Plain paper.
  • Page 194 3. Appendices: SP Mode Tables 1-922-001 By-pass 1-922-002 Tray 1 [-4.0 to 4.0 / 0.0 / 0.1mm/step] 1-922-003 Tray 2 [-4.0 to 4.0 / 0.0 / 0.1mm/step] 1-922-006 Duplex The value of this SP adds on to the adjusted values of the front page of each tray. [Fan Off Mode Time] 1952 1-952-001 -...
  • Page 195: Main Sp Tables-2

    Main SP Tables-2 Main SP Tables-2 SP2-XXX (Drum) 2001 [C biasControl] [-1350 to -900 / -1020 / 1V/step] C: bias value. 2-001-001 C setting • This setting is available when the bias control is Off. [-400 to -200 / -350 / 50V/step] 2-001-002 C(low) setting C(low): The value of C(low) output.
  • Page 196 3. Appendices: SP Mode Tables [-500 to -350 / -350 / 1/step] Displays and adjusts the coefficient a0 used for the C-caluculated function F (Vd, AH, D). 2-001-100 F:Coefficient:a0 • This setting is available when the bias control is On. [0.80 to 1.20 / 1.00 / 0.01/step] Displays and adjusts the coefficient a1 used for the C-caluculated function F (Vd, AH, D).
  • Page 197 Main SP Tables-2 [Erase Margin Adj] Image Erase Margin Adjustment 2103 Adjusts the erase margin by deleting image data at the margins. 2-103-001 Lead Edge Width [2.7 to 9.9 / 3.0 / 0.1mm/step] 2-103-002 Trail. Edge Width 2-103-003 Left [0.0 to 9.9 / 2.0 / 0.1mm/step] 2-103-004 Right 2103...
  • Page 198 3. Appendices: SP Mode Tables 2-106-021 Print:Normal [1000 to 12000 / 3000 / 1ns/step] 2-106-023 Quenching:Normal 2201 [DV bias Control] 2-201-001 DV(-)_setting [-350 to -10 / -150 / 1v/step] 2-201-002 DV(+)_offset [-100 to 0 / 0 / 25v/step] 2-201-003 DV(-)_offset [-75 to 75 / 0 / 25v/step] [500000 to 950000 / 500000 / 2-201-011...
  • Page 199 Main SP Tables-2 [0 to 1 / 1 / 1/step] 0: Switch Off 2-211-001 On/Off 1: Switch On with the reverse rotation sheet counts for normal time 2212 [ExeSheets] [101 to 999 / 300 / 1page/step] 2-212-001 Normal Cumulative sheets threshold after the last reverse.
  • Page 200 3. Appendices: SP Mode Tables [-15 to 15 / 0 / 1uA/step] Displays the setting of the offset amount of 2-301-003 T(+)_2_BackOffset transfer constant current level during creating an image on the back page. [0 to 100 / 80 / 1%/step] Output adjustment for the value of the 2-301-101 Used Adjust A2...
  • Page 201 Main SP Tables-2 [11.0 to 30.0 / 15.0 / 0.5g/m /step] Displays and adjusts the threshold under 2-411-002 AH_MH mid/high humidity on environment section in regard to control the Environment Correction. [Supply Speed] 2924 For circulating the time to supply certain amount 2-924-001 Remaining H:240 [0.01 to 1.00 / 0.35 / 0.01g/sec/step]...
  • Page 202 3. Appendices: SP Mode Tables [0 to 10000 / 0 / 1count/step] 2-926-003 Recovery Count Total count of executed Recovery Supply [- / - / -] 2-926-004 Self-Recovery [Execute] Forcibly executes one time Recovery Supply. 2927 [Initial Supply] [1 to 50 / 10 / 1g/step] 2-927-001 Initial Amount Target toner amount for supplying fixed...
  • Page 203 Main SP Tables-2 [0 to 20 / 1 / 1/step] Upper counter to exclude from the obtained 2-930-003 Upper n cycle result when toner remaining in the developer detected. [0 to 20 / 1 / 1/step] Lower counter to set it aside from the 2-930-004 Lower m cycle obtained result if toner remaining in the...
  • Page 204 3. Appendices: SP Mode Tables [0 to 70 / 33 / 1count/step] 2-930-013 MM:182 Upper Counter for judging the upper limit when toner remaining in the developer detected. [0 to 70 / 48 / 1count/step] 2-930-014 MM:182 Lower Counter for judging the lower limit when toner remaining in the developer detected.
  • Page 205 Main SP Tables-2 [0 to 10000 / 0 / 1count/step] 2-931-004 Lower Count Counter for detecting the SC332. [1 to 10 / 5 / 1count/step] 2-931-005 Lower Threshold Threshold for detecting the SC332. [0 to 10 / 0 / 1count/step] 2-931-006 SC332 Count Counts that continuously detected the...
  • Page 206 3. Appendices: SP Mode Tables 2-961-002 Level 2 [0 to 1 / 0 /1 / step] [Duty Control] 2990 Correction values of printing interval control in order to avoid the increasing temperature from continuous printing. 2-990-001 Counter [0 to 65535 / 0 /1count / step] 2-990-002 Lower [2000 to 60000 / 14400 /1count / step]...
  • Page 207 Main SP Tables-2 [1 to 100 / 120 / 1msec/step] 2-998-004 T:NormalRotation2 Adjusts the normal rotation time of PCU reverse rotation.
  • Page 208: Main Sp Tables-3

    3. Appendices: SP Mode Tables Main SP Tables-3 SP3-XXX (Process) [Days Before End] 3098 Switches the near end timing: days before end toner [0 to 2 / 1 / 1/step] 0: Earlier 3-098-001 Toner 1: Normal 2: Later [Dev Bias Control] 3501 Development Bias Control: On/Off designation.
  • Page 209: Main Sp Tables-5

    Main SP Tables-5 Main SP Tables-5 SP5-XXX (Mode) [mm/inch Selection] 5024 Selects whether mm or inches are used in the display. Note: After selecting the number, you must turn the main power switch off and on. [0 or 1 / 1 / 1/step] 5-024-001 0:mm 1:inch 0: mm (Europe/Asia) 1: inch (USA)
  • Page 210 3. Appendices: SP Mode Tables [Parts PM System] Selects the whether to perform the service management or user management as the 5067 PM management. The system banner and the message in which the system warning screen appears varies according to this setting. 5-067-001 PCDU [0 or 1 / 0 / 1/step] 0: Service management...
  • Page 211 Main SP Tables-5 [Supply Alarm] 5507 Enables or disables the notifying a supply call via the @Remote. [0 or 1 / 1 / 1/step] Switches the control call on/off for the stapler installed in the finisher. DFU 5-507-003 Toner If you select "1" the alarm will sound when the copier detects toner end.
  • Page 212 3. Appendices: SP Mode Tables [- / - / -] [Execute] Restores the set value which the controller 5-801-001 All Clear keeps to the initial value (with certain exceptions). * The engine SP clear (SP5-801-002) is not executed. [0 or 1 / 0 / 1/step] 5-801-002 Engine Initializes all registration settings for the engine and copy process settings.
  • Page 213 Main SP Tables-5 5816 [Remote Service] [0 or 1 / 0 / 1/step] 0: Start of the service 1: End of the service 5-816-002 CE Call Performs the CE Call at the start or end of the service. Note: This SP is activated only when SP5816-001 is set to “1”.
  • Page 214 3. Appendices: SP Mode Tables [- / - / -] [Execute] Performs a call for notifying equipment internal information to the call center. The call for checking equipment status is executed in remote service. 5-816-005 Device Info A return value of the execution is 0 to 99. 0: Normally finished (during the center in operation) 1: Normally finished (during the center out of...
  • Page 215 Main SP Tables-5 [0 to 255 / 3 / 1/step] The number of times of retrying connection 5-816-031 HTTP Retry # when the connection to the G/W failed. When the connection fails for this number of times, it processes the connection as failure. [0 to 255 / 5 / 1/step] 5-816-032 HTTP Con Delay Waiting time until the notification is executed...
  • Page 216 3. Appendices: SP Mode Tables [0 to 0xffffffff / 0 / 1/step] Displays the ending date specified by G/W. 5-816-044 Cnt End Time The ending date is displayed as elapsed time in seconds from 00:00:00 January 1, 1970. [0 to 0xffffffff / 0 / 1/step] Displays the notifying type and date specified by G/W, and actual next notifying date based on the notifying date and time when...
  • Page 217 Main SP Tables-5 [0 to 255 / 0 / 1/step] Displays whether or not to execute a test call when executing change of time-specified setting value by G/W. 5-816-052 Test Flag Displays the specified date when executing the center polling to which the test call is executed.
  • Page 218 3. Appendices: SP Mode Tables [up to 127 / - / 1/step] This SP sets the address of the proxy server used for communication between the RCG device and the gateway. Use this SP to set up or display the customer proxy server address. The address is necessary to set up the embedded RCG-N.
  • Page 219 Main SP Tables-5 [up to 31 / - / 1/step] This SP sets the HTTP proxy certification password. 5-816-066 HTTP Prox AutPass • The length of the password is limited to 31 characters. Any character beyond the 31st character is ignored. •...
  • Page 220 3. Appendices: SP Mode Tables [ - / - / - ] Cer Updt Cond Displays the status of the certification update. The certification used by Embedded RC Gate is set correctly. The certification request (setAuthKey) for update has been received from the GW URL and certification is presently being updated.
  • Page 221 Main SP Tables-5 [ - / - / - ] Displays a number code that describes the Cer Abnml Cause reason for the request for update of the certification. Normal. There is no request for certification update in progress. Request for certification update in progress. The current certification has expired.
  • Page 222 3. Appendices: SP Mode Tables [ - / - / - ] 5-816-088 CERT:PAC Ver. Displays the PAC version of the @Remote certification. [0 or 1 / 0 / 1/step] 5-816-095 Svr CNCheck 0: Certification CN strict check 1: Certification CN loose check 5-816-121 CERT: GW URL [Up to 81 char / - / -] [0 or 1 / 0 / 1/step]...
  • Page 223 Main SP Tables-5 5-816-139 SSL port [0 to 65535 / 443 / 1/step] [ - / - / - ] 5-816-200 Poling Man Exc [Execute] Executes the center polling manually. [0 to 4 / 0 / 1/step] Displays a number that indicates the status of the @Remote service device.
  • Page 224 3. Appendices: SP Mode Tables [0 to 255 / 0 / 1/step] Displays a number that indicates the result of the inquiry executed with SP5816-203. 0: Succeeded 1: Inquiry number error 3: Proxy error (proxy enabled) 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 5-816-204 Instl:Ref Rslt...
  • Page 225 Main SP Tables-5 [0 to 255 / 0 / 1/step] Displays a number that indicates the registration result. 0: Succeeded 2: Registration in progress 3: Proxy error (proxy enabled) 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 5-816-207 Instl:Rgstltn Rst 8: Other error...
  • Page 226 3. Appendices: SP Mode Tables Attempted registration without -12003 execution of an inquiry and no previous registration. Attempted setting with illegal entries -12004 for certification and ID2. Operation Error,Incorrect Setting A confirmation request was made after -12006 the confirmation had been already completed.
  • Page 227 Main SP Tables-5 [0 or 1 / 0 / 1/step] Sets Enable/Disable for ICMPv6 redirection. ICMPv6 Redirect Enable / 5-818-059 Disable 0: Disable 1: Enable [0 or 1 / 0 / 1/step] Sets On/Off for USB port fixed function. 5-818-074 Fixed USB Port 0: Off 1: On [0 or 1 / 1 / 1/step]...
  • Page 228 3. Appendices: SP Mode Tables [00000000h to ffffffffh / 00000000h / 1/ step] Refers to / Sets IPv4 address used in IPv4 Default Gateway 5-828-003 Ethernet. (Ethernet/IEEE 802.11) Data is handled in 8 bits when displaying current value, or on operating part, or printing with summary print.
  • Page 229 Main SP Tables-5 [00000000h to ffffffffh / 0x0000007f / 1/ step] 1:on, 0:off Refers to / Sets network protocol operation mode. bit0: DIPRINT bit1: LPR 5-828-026 Action Mode (IPv4) bit2: HTTP bit3: SNMP bit4: Bonjour bit5: SSL/TLS bit6: NBT bit7 to 30: reserved bit31: TELNET [0 or 1 / 0 / 1/step] 5-828-071 Priority Boot I/F (Setting)
  • Page 230 3. Appendices: SP Mode Tables [ - / - / - ] This SP is the IPv6 gateway address 5-828-158 IPv6 Gateway Address referenced on the Ethernet. The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each. [00000000h to ffffffffh / 0x00000003f / 1/step] 1:on, 0:off...
  • Page 231 Main SP Tables-5 [- / - / -] 5-831-092 Panel Lock Clear [Execute] [IEEE 802.11/step] 5840 [ - / 00000000 / -] 5-840-011 WEP Key Select Reserved [0 to 2 / 2 / 1/step] 5-840-101 WLAN Destination Setting Reserved 5844 [USB] [ - / 0x04 / - ] Sets the speed for USB data transmission.
  • Page 232 3. Appendices: SP Mode Tables [- / - / -] Displays the installation date. The installation 5-849-001 Display date is set automatically after test copies are done at the installation site. [0 or 1 / 1 / 1 /step] 0: Off (No Print) 5-849-002 Print 1: On (Print) Determines whether the installation date is...
  • Page 233 Main SP Tables-5 [0 or 1 / 0 / 1/step] 0: Manual reboot 5-875-002 Reboot Method 1: Automatic reboot Selects the reboot method for SC. [ExternalCountSet] 5894 Switch the Charge Mode of External Mech Count 5-894-001 SW Change Mode [0 to 2 / 0 / 1/step] [Plug &...
  • Page 234 3. Appendices: SP Mode Tables [0 to 0xffffffff / 0 / 1sec/step] 5-981-005 CE Working Total It is counted only during CE operating. [Mech. Counter] 5987 This SP detects that a mechanical counter device is removed. If it is detected, SC610 occurs.
  • Page 235: Main Sp Tables-7

    Main SP Tables-7 Main SP Tables-7 SP7-XXX (Data Log) [Total SC Counter] Stores total SC occurring count. 7401 If the same SC codes are detected continuously and total counter is not increasing, it only logs once in case of deleting other SC code logs. 7-401-001 - [0 to 9999 / - / 1/step] [SC History]...
  • Page 236 3. Appendices: SP Mode Tables 7-803-002 Sheets PCDU 7-803-003 Sheets Fuser 7-803-004 Sheets Trans. [0 to 9999999 / 0 / 1sheet/step] 7-803-005 Sheets Feed 7-803-006 Sheets Fric. Pad 7-803-012 Distance PCDU 7-803-013 Distance Fuser [0 to 999999999 / 0 / 1mm/step] 7-803-014 Distance Trans.
  • Page 237 Main SP Tables-7 7-805-002 Distance PCDU [0 to 9999999 / - / -] [Toner Counter] 7850 Counter resetting by execution SP. 7-850-001 PCDU Distance [0 to 999999999 / 0 / 1mm/step] 7-850-002 Total Consump [0.0 to 10000000.0 / 0.0 / 0.1mg/step] [Toner Info.] 7931 Displays the ID chip information in the toner cartridge.
  • Page 238 3. Appendices: SP Mode Tables 7-931-018 Install Date [- / - / -] 7-931-019 Toner End Date 7-931-020 Total Consump [0.0 to 10000000.0 / 0.0 / 0.1mg/step] 7-931-021 PCDU Distance [0 to 999999999 / 0 / 1mm/step] 7-931-022 Initial Amount [0 to 65535 / 0 / 1g/step] [PCDU Info.] 7932...
  • Page 239 Main SP Tables-7 7-935-003 1:R:Total Cnt. [0 to 99999999 / 0 / 1/step] 7-935-004 1:Refill Flag 7-935-005 2:Serial No. [- / - / -] 7-935-006 2:Install Date 7-935-007 2:R:Total Cnt. [0 to 99999999 / 0 / 1/step] 7-935-008 2:Refill Flag 7-935-009 3:Serial No.
  • Page 240 3. Appendices: SP Mode Tables 7-936-001 1:Serial No [0 / 0 / 1/step] 7-936-002 1:Install Date [0 / 0 / 0/step] 7-936-003 2:Serial No [0 / 0 / 1/step] 7-936-004 2:Install Date [0 / 0 / 0/step] 7-936-005 3:Serial No [0 / 0 / 1/step] 7-936-006 3:Install Date [0 / 0 / 0/step]...
  • Page 241: Main Sp Tables-8

    Main SP Tables-8 Main SP Tables-8 SP8-XXX (Data Log 2) Most of the SPs in this group are prefixed with a letter that indicates the mode of operation (the mode of operation is referred to as an "application"). Before reading the Group 8 Service Table, make sure that you understand what these prefixes mean.
  • Page 242 3. Appendices: SP Mode Tables Abbreviation What it means Black ColCr Color Create ColMode Color Mode Comb Combine Comp Compression Deliv Delivery Designated Application. The application (Copy, Fax, Scan, Print) used to DesApl store the job on the document server, for example. Dev Counter Development Count, no.
  • Page 243 Main SP Tables-8 Abbreviation What it means OrgJam Original Jam Print Job Manager/Desk Top Editor: A pair of utilities that allows print jobs to be distributed evenly among the printers on the network, and Palm 2 allows files to move around, combined, and converted to different formats.
  • Page 244 3. Appendices: SP Mode Tables • All of the Group 8 SPs are able to reset by “SP5-801-001 Memory All Clear”. [T:Jobs/PGS] 8071 These SPs count the number of jobs broken down by the number of pages in the job, regardless of which application was used.
  • Page 245 Main SP Tables-8 8381 [T:Total PrtPGS] [0 to 99999999 / 0 / 1/step] These SPs count the number of pages printed 8382 [C:Total PrtPGS] by the customer. The counter for the 8383 [F:Total PrtPGS] application used for storing the pages increments.
  • Page 246 3. Appendices: SP Mode Tables [Cvr Cnt/Total] 8921 This SP displays the total coverage and total printout number for each color. 8-921-001 Coverage (%):Bk [0 to 2147483647 / 0 / 1%/step] 8-921-011 Coverage /P: Bk [0 to 99999999 / 0 / 1/step] 8999 [AdminCounter] 8-999-001 Total...
  • Page 247: Input And Output Check

    Input and Output Check Input and Output Check When entering the Input Check mode, 8 digits display the result for a section. Each digit corresponds to a different device as shown in the table. Bit No. Result 0 or 1 0 or 1 0 or 1 0 or 1...
  • Page 248: Output Check Table

    3. Appendices: SP Mode Tables 5-803-025 Main Motor Lock [0 or 1 / 0 / 1/step] 5-803-027 BiCU Ver [0 to 7 / 0 / 1/step] 5-803-083 BANK1: 500 / 250 5-803-087 BANK1:Relay SN [0 or 1 / 0 / 1/step] 5-803-092 BANK1:Paper End 5-803-094...
  • Page 249 Input and Output Check 5-804-017 Duplex CL 5-804-018 Bypass:Feed CL 5-804-019 Bypass:Tray CL [0 or 1 / 0 / 1/step] 5-804-020 Toner Supply CL 5-804-022 Duplex Rev SOL 5-804-023 HVP: Charge 5-804-024 HVP: Development 5-804-025 HVP: Transfer: - [0 or 1 / 0 / 1/step] 5-804-026 HVP: Transfer: + 5-804-027 BICTL 5-804-029 Toner End Sensor...
  • Page 250: Printer Service Mode

    3. Appendices: SP Mode Tables Printer Service Mode SP1-XXX (Service Mode) 1001 [Bit Switch] 001 Bit Switch 1 Settings bit 0 bit 1 bit 2 bit 3 bit 4 bit 5 bit 6 bit 7 1001 [Bit Switch]...
  • Page 251 Printer Service Mode 002 Bit Switch 2 Settings bit 0 bit 1 bit 2 bit 3 [PCL,PS]: PDL Auto Switching Enabled Disabled Enables/Disables the MFPs ability to change the PDL processor mid-job. Some host systems submit jobs that contain both PS and PCL. If Auto PDL switching is disabled, these jobs will not be printed properly.
  • Page 252 3. Appendices: SP Mode Tables 004 Bit Switch 4 Settings bit 0 bit 1 bit 2 bit 3 bit 4 bit 5 bit 6 [PCL, PS, PDF]: Changes the paper direction used with the settings "Any Size/Type" or "Any Custom Size/Type".
  • Page 253 Printer Service Mode 005 Bit Switch 5 Settings bit 0 bit 1 bit 2 bit 3 bit 4 bit 5 bit 6 Method for determining the image rotation for the Disabled Enabled edge to bind on If enabled, the image rotation will be performed as they were in the specifications of older models for the binding of pages of mixed orientation jobs.
  • Page 254 3. Appendices: SP Mode Tables 007 Bit Switch 7 Settings Print path Disabled Enabled If enabled, simplex pages (in mixed simplex/duplex PS/PCL5 jobs only) and the bit 0 last page of an odd paged duplex job (PS, PCL5, PCL6), are always routed through the duplex unit.
  • Page 255 Printer Service Mode 008 Bit Switch 8 Settings bit 0 bit 1 bit 2 bit 3 Enabled (allow BW [PCL,PS]: Allow BW jobs to print without requiring Disabled jobs to print User Code without a user code) BW jobs submitted without a user code will be printed even if usercode authentication is enabled.
  • Page 256 3. Appendices: SP Mode Tables 009 Bit Switch 9 Settings bit 0 bit 1 bit 2 bit 3 bit 4 bit 5 bit 6 bit 7 1001 [Bit Switch] 010 Bit Switch A Settings bit 0 bit 1 bit 2 bit 3 bit 4 bit 5...
  • Page 257 Printer Service Mode 011 Bit Switch B Settings bit 0 bit 1 bit 2 bit 3 bit 4 bit 5 bit 6 bit 7 1001 [Bit Switch] 012 Bit Switch C Settings bit 0 bit 1 bit 2 bit 3 bit 4 bit 5 bit 6...
  • Page 258 3. Appendices: SP Mode Tables [0 or 1 / 1 / 1 /step] *The Default setting is 1 but the Factory setting is 0 [Economy Color] 1109 Sets the toner concentration (%) for each of text, image, line, and paint when the Economy Color setting is enabled (ON).
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