Ricoh D5520 Operating Instructions Manual
  1. Manuals
  2. Brands
  3. Ricoh Manuals
  4. Whiteboard
  5. D5520
  6. Operating instructions manual

Ricoh D5520 Operating Instructions Manual

Hide thumbs Also See for D5520:
Table of Contents

Advertisement

Quick Links

Operating Instructions
Controller Features
For safe and correct use, be sure to read the Safety Information in Read
This First before using the machine.

Advertisement

Table of Contents
loading

Related Manuals for Ricoh D5520

Summary of Contents for Ricoh D5520

  • Page 1 Operating Instructions Controller Features For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction................................. 7 How to Read This Manual..........................8 Symbols................................8 Disclaimer................................8 Notes................................8 Terminology................................ 9 1. Overview Things You Can Do with Interactive Whiteboard..................11 Screen Configuration............................16 Screen Display Modes............................ 18 Icons Displayed on the Interactive Whiteboard.................... 19 Operating the Screen............................
  • Page 4 Connecting a Video Conferencing Device to the Machine................85 Sharing the Whiteboard Screen in a Video Conference................87 Using a Projector to Project a Screen......................89 4. Connecting to a Video Conference Using the RICOH UCS Function........................91 Installation Requirements..........................92 Preparing for Use............................94 Holding a Meeting............................96 What you can do during a meeting......................
  • Page 5 Uninstalling the Software from Mac Operating Systems............... 122 7. Using a Remote Whiteboard to Share the Screen Overview of Remote Whiteboard........................ 123 Opening a Remote Whiteboard Session.....................126 Opening a Remote Whiteboard Session in Compatible Mode............128 Closing a Remote Whiteboard Session....................... 130 Participating in a Remote Whiteboard Session...................131 Participating from the Interactive Whiteboard..................
  • Page 6 Adding a Remote Contact List........................165 Exporting a Remote Contact List.......................166 Managing an Email Address Book......................167 Creating an Email Address Book......................167 Adding an Email Address Book....................... 169 Exporting an Email Address Book......................170 Managing a Shared Folder List........................171 Creating a Shared Folder List........................171 Importing a Shared Folder List.........................
  • Page 7 Error Messages Related to Temporarily Saved Files................224 Error Messages Related to the RICOH UCS Function................225 Error Messages Related to the Authentication Function Using RICOH Streamline NX....... 227 Error Messages Related to the System....................229 Error Messages Related to Configuration Settings................. 230 Error Messages Related to Web Page....................
  • Page 8 Creating a Remote Contact List........................ 260 Using the Application Linking Function......................262 Maintenance..............................263 Replacing the Pen Nib of the Interactive Pen for RICOH Interactive Whiteboard D5510....263 Replacing the Pen Bottom of the Interactive Pen for RICOH Interactive Whiteboard D5510....264 Cleaning the Display..........................265 Making the Machine Recognize the Interactive Pen Again...............267...

  • Page 9: Introduction

    Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

  • Page 10: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the software. Be sure to read these explanations. Indicates supplementary information that you may find helpful, but not essential to completing a task. Indicates the names of screens, menus, settings, and buttons.

  • Page 11: Terminology

    Terminology This section explains the terms used in this manual. Captured page A page captured to the machine. Interactive Pen An electronic pen that requires a battery to operate, and is used to draw strokes on the whiteboard and operate the machine. All features of the whiteboard can be used when interactive pen is used. You cannot enter strokes with multiple interactive pens simultaneously.

  • Page 13: Overview

    1. Overview This chapter provides an overview of the whiteboard function of RICOH Interactive Whiteboard products. It also explains how to view the screen. Things You Can Do with Interactive Whiteboard You can use the Interactive Whiteboard in a variety of ways to fit your needs.
  • Page 14 (RICOH UCS screen sharing). You also can use a projector to project the screen of the machine. See page 85 "Connecting a Video Conferencing Device to the Machine".
  • Page 15 Things You Can Do with Interactive Whiteboard Connect to a video conference You can use RICOH UCS-based video conferencing to hold a meeting by connecting an external USB camera, microphone, and speaker to the machine. See page 91 "Connecting to a Video Conference".
  • Page 16 See page 72 "Linking with a Smart Device". DQN012 Manage the machine with RICOH Streamline NX You can use the RICOH Streamline NX-based integrated management system to manage the machine by using an IC card- or keyboard input- based authentication function.
  • Page 17 Things You Can Do with Interactive Whiteboard • Before using this machine, configure the time, date, network, and other settings. For details about these settings, see Opening Administrator Settings.

  • Page 18: Screen Configuration

    1. Overview Screen Configuration DTW451 1. Information display area This area displays the following information: • Date and time This area displays the current date and time. The date and time can be changed in Administrator Settings. For details about how to change the date and time, see page 157 "Setting the Date and Time".
  • Page 19 , the Show and Hide icons. 4. Floating toolbar The floating toolbar is displayed only when the RICOH UCS function is enabled. For details about the RICOH UCS function, see page 91 "Using the RICOH UCS Function". You can change the position of the floating toolbar.

  • Page 20: Screen Display Modes

    The connection to the meeting is maintained even after you switch to whiteboard mode. • When the RICOH UCS function is used for a meeting, a mark indicating a meeting is in progress appears on the icon for the mode that is displayed.

  • Page 21: Icons Displayed On The Interactive Whiteboard

    Icons Displayed on the Interactive Whiteboard Icons Displayed on the Interactive Whiteboard Main operation panel Icon Description • This icon is used to: • host a remote whiteboard session Share • participate in the hosted remote whiteboard session • The number of antenna bars that are displayed when connecting from a remote whiteboard may change depending on the communication status of the network.
  • Page 22 1. Overview Icon Description • Used to draw strokes, text, or figures, or enter a stamp. • This icon appears when handwritten entry mode is selected from the pen submenu. • Used to change the colors and thickness of the drawing. Handwritten Entry Mode •...
  • Page 23 Icons Displayed on the Interactive Whiteboard Icon Description • This icon appears when stamp entry mode is selected from the pen submenu. • Used to select and enter a stamp. Stamp Entry Mode • The color of the icon changes according to the selected color. Also, the shape of the selected stamp is displayed.
  • Page 24 1. Overview Icon Description • Used to change the display magnification. • Used to move a displayed area. Loupe • See page 46 "Changing the display magnification with the pen". • Displays a screen from a connected device in real time. You can switch the displayed screen by touching the icon.
  • Page 25 Icons Displayed on the Interactive Whiteboard Icon Description • Used to operate a computer screen displayed on the screen of the machine. • This icon appears when you use the IWB Remote Desktop Software. Operate Computer • See page 118 "Using IWB Remote Desktop Software". Used to check or change the whiteboard detailed settings.
  • Page 26 1. Overview Page operation panel DHG014 1. Captured the page operations icon Appears when a page in the page list is selected. If no operations are performed for three seconds, the icon will disappear automatically. The following icons are included: 2.

  • Page 27: Operating The Screen

    Operating the Screen Operating the Screen You can use the pen or your fingers or palm to operate the screen. To select an icon or button, touch the item you want to use with the pen nib or your finger. To execute the function of an icon on the desktop, touch the same spot twice quickly with the pen nib or your finger.
  • Page 28 1. Overview • When the machine is in palm deletion mode, you cannot perform any operation other than deletion. • You cannot perform operations such as scaling, moving, or using the marker with your fingers drawing on the screen with interactive pen, touch pen, or your fingers. •...

  • Page 29: Inserting A Usb Flash Memory Device

    • The video files stored on a USB flash memory device cannot be played back on the machine. • Use a USB device that supports USB 2.0 or USB 3.0. For details about the type of the USB port and its usage, see Read This First or Operating Instructions for the RICOH Interactive Whiteboard D5510/D5520/D6500/D6510/D7500/D8400.
  • Page 30 1. Overview...

  • Page 31: Using A Whiteboard

    2. Using a Whiteboard This chapter explains the basic operations such as writing text or drawing figures on the display, operations of pages, and how to save displayed on the screen. Basic Operations You can use the electronic pen, touch pen, or your fingers or palm to perform the following operations: Operation by the Interactive Pen, Touch Pen, or Your Fingers •...

  • Page 32: Writing On The Screen

    2. Using a Whiteboard • When using the machine without the interactive pen, use the touch pen or your fingers to operate the marker, select the menu, manage dialog boxes, and operate the applications on the desktop. • Depending on the machine model you are using, you may be able to use the touch pen instead of the interactive pen if the electronic pen is lost or its battery runs out.
  • Page 33 Basic Operations 3. Thickness of the line Selects the thickness of the drawn lines. You cannot select line thicknesses in marker entry mode or stamp entry mode. 4. Grid line Switches between showing and hiding the grid line on the screen. 5.
  • Page 34 2. Using a Whiteboard • One marker can be drawn whether or not [Handwritten Entry with Multiple Touch Pens (Cannot operate whiteboard using fingers)] on the Detailed Settings screen of the whiteboard is selected. • Depending on the machine model you are using, the marker function may become unavailable while lines, or stamps, or manipulating strokes are drawn.
  • Page 35 Basic Operations Select the color and thickness of the line you are drawing from the submenu. Move the pen on the screen. CUE190 • In handwritten entry mode with the touch pen, you can write up to 4 strokes at one time. To enter multiple strokes simultaneously, enable [Handwritten Entry with Touch Pen] in the System Settings, and then enable [Handwritten Entry with Multiple Touch Pens (Cannot operate whiteboard using fingers)] on the Detailed Settings screen of the whiteboard.
  • Page 36 • To add an additional available language to the machine, download the appropriate language pack for whiteboard from the Ricoh website and use a USB memory device to install it on the machine. The language pack is need for RICOH Interactive Whiteboard D5510 to add another language.

  • Page 37: Deleting Strokes

    Basic Operations • You cannot draw a line that is less than 10 mm in length. Writing in stamp entry mode Select and write a figure or stamp you want to use from the list. Touch , the Stamp Entry mode icon. Select the color and type of the figure or stamp you want to use.
  • Page 38 2. Using a Whiteboard • This operation can be performed only when the interactive pen is used. Deleting using the pen nib Touch , the Select and Delete icon, and then touch , the Delete icon. DMT209 Move the pen nib across a stroke to erase it. CUE192...
  • Page 39 Basic Operations Deleting a portion of a stroke Touch , the Select and Delete icon, and then touch , the Partially Delete icon. DMT208 Move the pen over the stroke. DAB030 Only the portions of the stroke touched by the pen nib are deleted. The thickness of the deleted portions is equal to the one selected by , the Pen icon.
  • Page 40 2. Using a Whiteboard Selecting and deleting multiple strokes Touch , the Select and Delete icon, and then touch , the Select icon. DMT201 Enclose a stroke with the pen nib to select the stroke. You can select a single stroke by touching it. DAB031...
  • Page 41 Basic Operations Touch anywhere in the selected area with the pen bottom or touch , the Select/Delete icon with the pen nib, and then touch [Delete]. DQP032 • Operations by the pen bottom is possible only when the interactive pen is used. Deleting all strokes You can erase all strokes on the screen.
  • Page 42 2. Using a Whiteboard Use the palm of your hand or the tips of your fingers as appropriate, depending on what area of a whiteboard entry you want to delete. In palm deletion mode, either a large or small icon is displayed, depending on the area of your contact on the screen with your hand or fingers.

  • Page 43: Enlarging, Reducing, Or Moving The Strokes

    • On the RICOH Interactive Whiteboard D6500/D8400, a message prompting you to update the firmware of the touch sensor may appear. If the message appears, follow the message to update the firmware.
  • Page 44 2. Using a Whiteboard Enclose a stroke with the pen nib to select the stroke. You can select a single stroke by touching it. CUE062 Touch [Select All] to select all strokes on the page. Enlarging or reducing strokes Place the pen nib on the corner or the center of a side, and then drag the pen nib so that the stroke can be enlarged or reduced to the size you want.

  • Page 45: Cutting, Copying, Or Pasting Strokes

    Basic Operations Cutting, Copying, or Pasting Strokes You can select, cut, copy, or paste a stroke already drawn on the screen. Cutting or Copying Strokes Touch , the Select and Delete icon, and then touch , the Select icon. DMT201 Enclose a stroke with the pen nib to select the stroke you want to cut or copy.

  • Page 46: Changing The Display Magnification/Moving The Display Area

    2. Using a Whiteboard Pasting Strokes Pastes the content of the clipboard when it contains strokes that have been cut or copied. Touch [Paste] and touch the place on the screen to paste the cut or copied stroke. You can perform this operation successively. Also, dragging the pasted stroke continuously, you can move it.
  • Page 47 Basic Operations DHG019 Changing the display magnification Touch the screen with two fingers and spread or pinch them together. CUE150 • When you spread your fingers apart, the screen is enlarged, centering on where you originally touched. • When you pinch your fingers together, the screen is reduced, centering on where you originally touched.
  • Page 48 2. Using a Whiteboard CUE151 The display area moves with the movement of your fingers. Changing the display magnification with the pen Select , the Loupe icon, to change the display magnification, or to move a displayed area. The enlarged display area can be moved. Touch , the Loupe icon.

  • Page 49: Undoing Operations

    Basic Operations To move the display area, touch and press down on the display area with the pen nib. While pressing down with the pen, drag it across the area. 600% 500% 400% 600% 500% 400% 300% 200% 100% 300% 200% 100% 600%...

  • Page 50: Operating A Page

    2. Using a Whiteboard Operating a Page This section explains the operation of a page such as adding or deleting a page. Adding a Page Adding a new page On the page list, touch the thumbnail of the page that is right before the location where you want to add a page.

  • Page 51: Adding A Template

    Operating a Page A new blank page is created at the end of the captured pages list. The added page appears on the screen. Copying a page On the page list, touch the thumbnail of the page that you want to copy. The captured page operation panel appears.
  • Page 52 2. Using a Whiteboard Touch , the Import and Save icon. Touch [Select Template]. DTW452 From the list of template images, select the template that you want to add. 6 template screens have been imported in advance. Touch [Add]. A template is added as a new blank page at the end of the page list. •...

  • Page 53: Deleting A Page

    Operating a Page Deleting a page On the page list, touch the thumbnail of the page that you want to delete. The captured page operation panel appears. Touch , the Page Delete icon. DHG026 Touch [Delete]. The displayed page is deleted. The preceding page appears.
  • Page 54 2. Using a Whiteboard When the page side comes into view, release your fingers from the screen. DMT566 • This operation cannot be performed when [Handwritten Entry with Multiple Touch Pens (Cannot operate whiteboard using fingers)] on the Detailed Settings screen of the whiteboard is selected.

  • Page 55: Operating A File

    Operating a File Operating a File This section explains how to save or print written text and drawn figures on the display or captured screens. • Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB flash memory device, consult a doctor immediately.
  • Page 56 2. Using a Whiteboard Touch [Save File]. DTW492 Specify the folder in which you want to save a file on the displayed screen. DWJ053 • Select “USB Memory” to save the pages in the USB flash memory device attached to the machine.
  • Page 57 Operating a File • When you touch the area indicating the name of the cloud storage service, a sign-in screen appears. If you have already signed in to the service, the home directory of the cloud storage is displayed. • When you touch the , the Move Up One Folder icon, you can move to the folder one level above.

  • Page 58: Saving Pages Temporarily

    2. Using a Whiteboard Item Specifications File name (when not iwb-date-time.pdf changing the file • The name of a file saved on January 23, 2014, at 4:56:07 is name) "iwb-20140123-045607.pdf". • If a file of the same name already exists, a suffix number between "-001"...
  • Page 59 Operating a File Enter the meeting code. Any number can be specified for the meeting code. The meeting code is used to do the following: • Import a temporarily saved file and resume from the last item of information you wrote •...

  • Page 60: Importing A File

    2. Using a Whiteboard Enter the meeting code. Any number can be specified for the meeting code. The meeting code is used to do the following: • Import a temporarily saved file and resume from the last item of information you wrote •...
  • Page 61 Operating a File PDF file Item Condition File size 100 MB or less PDF version PDF 1.3–1.7 (including PDF/A) Page size Postcards–A0 Document security No security setting *1 A password-protected PDF file cannot be read. Also, a print-prohibited PDF file cannot be read so as to prevent the file from being printed.
  • Page 62 2. Using a Whiteboard Select the file that you want to import to the Interactive Whiteboard. DWJ055 • Select “USB Memory” to display the files stored in the USB flash memory device that is attached to the machine. • When you select "Temporary Save Folder", the temporarily saved files to the machine are displayed.

  • Page 63: Importing A Temporarily Saved File

    Operating a File • The drawn strokes in a file saved by the Interactive Whiteboard when it was running version 1.3.140.0 or earlier cannot be edited. • If the contents or properties of a PDF file that was stored by the Interactive Whiteboard have been modified, the contained strokes, figures, and fair copy entry text may not be edited.
  • Page 64 2. Using a Whiteboard Importing a temporarily saved file after the machine starts up You can import a temporarily saved file and add it to the page list after the machine starts up. Touch , the Import and Save icon. Touch [Import File].
  • Page 65 Operating a File Enter the meeting code. Touch [OK]. The saved files which correspond to the entered meeting code are listed. Select the file you want to import. Touch [Import]. The imported pages are added in sequence to the end of the page list. When the PDF file has finished importing, the first page of the file is displayed.

  • Page 66: Sending Pages By E-Mail

    2. Using a Whiteboard Touch [OK]. The saved files which correspond to the entered meeting code are listed. Select the file you want to import. Touch [Import]. The imported pages are added in sequence to the end of the page list. When the PDF file has finished importing, the first page of the file is displayed.
  • Page 67 Operating a File • To change the file name, select [Specify the PDF file name], enter a new file name (up to 100 alpha-numeric Unicode characters (UTF-8), excluding \, /, ?, :, *, ", >, <) using the touch keyboard. •...
  • Page 68 2. Using a Whiteboard • The name of the file attached to an e-mail is "iwb-date-time.pdf" (when not changing the file name). For example, if there is a file that is sent by e-mail on 2014/1/23 4:56:07, iwb-20140123-045607.pdf" will be the name of the attachment file. •...

  • Page 69: Specifying Destinations

    • To use the Mail to Print function, touch [Option Settings for Saved File:] to display the option settings, and then select the [Convert to Mail To Print format] checkbox. • If RICOH Streamline NX is used for authentication, the e-mail address of the logged-in user is automatically set as the destination address.
  • Page 70 2. Using a Whiteboard DQP007 The selected e-mail address is added to the "Destination Email Address" list. When you delete the selected e-mail address, touch the e-mail address you want to delete on the list. Select from public address book Select the e-mail address of the destination to which you want to send the pages from [Public Address Book] tab.
  • Page 71 Operating a File DQP008 The selected e-mail address is added to the "Destination Email Address" list. When you delete the selected e-mail address, touch the e-mail address you want to delete on the list. • The [Public Address Book] tab appears only when the settings to use a public address book are configured.

  • Page 72: Printing

    2. Using a Whiteboard DQP101 Touch [Enter]. The name and e-mail address of the destination is added to the "Destination Email Address" list. When you delete the entered e-mail address, touch the e-mail address you want to delete on the list.
  • Page 73 • If a printer cannot be selected when printing, download the Whiteboard dedicated printer driver from the RICOH website, and install it. To do so, use a USB memory device. For details about how to install a printer driver, see page 184 "Updating the System Using a USB Flash Memory Device".

  • Page 74: Linking With A Smart Device

    Linking with a Smart Device By using RICOH Smart Device Connector, you can connect to the machine from smart devices. To display the files shown on a smart device on the machine or to save the pages displayed on the machine to a smart device, scan the QR code from the machine that is displayed on the smart device.
  • Page 75 Operating a File Touch [Use QR Code]. DTW478 Scan the QR code on a smart device. When the page is finished saving, a message appears on the screen. Touch [Close] on QR Code screen. If you touch [Close] before the file is imported, a message is displayed to indicate that a file is being received.
  • Page 76 2. Using a Whiteboard...

  • Page 77: Connecting Devices

    Devices That Can Be Connected to the Machine The input terminals, output terminals, and devices that can be connected to the machine are as follows: RICOH Interactive Whiteboard D5510 DHG551 1. DVI Output (DVI-D) 2. HDMI Input 1 3.
  • Page 78 3. Connecting Devices Terminal Devices Connection method • Computer You cannot display copyright- protected content such as DVD • Tablet HDMI Input 1 and Blu-ray discs. • Document camera See page 83 "Connecting a • Digital still camera Computer or Tablet to the •...
  • Page 79 The following are the input/output terminals on the Capture Board and Controller Unit and their descriptions. For the input/output terminals of the main unit and other parts of the machine, see "Read This First" of RICOH Interactive Whiteboard D5520/D6510/D7500. DTV451 1.
  • Page 80 HDMI Input of the main unit. For the input/ output terminals of the main unit and other parts of the machine, see "Read This First" of RICOH Interactive Whiteboard D5520/ D6510/D7500. • Computer You cannot display copyright- protected content such as DVD •...
  • Page 81 RICOH Interactive Whiteboard D6500/D8400 The following are the input/output terminals on the Capture Board and Controller Unit and their descriptions. For the input/output terminals of the main unit and other parts of the machine, see "Read This First" of RICOH Interactive Whiteboard D6500/D8400.
  • Page 82 3. Connecting Devices DTW496 1. HDMI Input 2. DisplayPort Input DisplayPort 1.1a compliant 3. VGA Input 4. LAN Port 5. HDMI Output 6. Audio Output 7. USB Port 8. VGA Input (D6500 is used as an example in the figure)
  • Page 83 HDMI Input of the main unit. For the input/ output terminals of the main unit and other parts of the machine, see "Read This First" of RICOH Interactive Whiteboard D6500/ D8400. • Computer You cannot display copyright- protected content such as DVD •...
  • Page 84 3. Connecting Devices Terminal Devices Connection method Router or other Use this terminal port to connect communication devices the LAN cable. LAN Port • Audio Visual device Use this terminal to output the image and sounds being played • External monitor HDMI Output on the whiteboard to an audio- •...

  • Page 85: Connecting A Computer Or Tablet To The Machine

    Connecting a Computer or Tablet to the Machine Connecting a Computer or Tablet to the Machine You can connect a computer, tablet, or document camera to the machine, and see its screen on the machine. You can also write text or draw figures on the displayed screen using a pen. CUE070 You can capture written text and drawn figures on an externally input image as a "Captured page".
  • Page 86 3. Connecting Devices Switch the video output on the computer to display the computer screen on the screen of the machine. To switch between image outputs on the computer, press the appropriate function key while holding down the [Fn] key. The key combinations on computers from major computer manufacturers are as follows: Examples of key combinations on computers from major computer manufacturers are as follows: For details, see the manual of the computer that is being used.

  • Page 87: Connecting A Video Conferencing Device To The Machine

    (RICOH UCS) of this machine. • To hold a video conference by using the RICOH UCS function instead of connecting a video conferencing device to the machine, see page 91 "Using the RICOH UCS Function".
  • Page 88 3. Connecting Devices DHG037 1. Subwindow display You can operate the machine displaying the images from the video conferencing device on the subwindow located at the upper right of the screen. You can display the image in a subwindow or hide the image by pressing the [PIP] button on the side of the display.

  • Page 89: Sharing The Whiteboard Screen In A Video Conference

    Connecting a Video Conferencing Device to the Machine • When you use the RICOH UCS Screen Sharing function, you can receive a screen that is displayed on the following devices or applications. The received screen is displayed on the sub window of the machine.
  • Page 90 3. Connecting Devices • When multiple video conferencing devices are connected to the machine, the machine screen can only be displayed on the screen of the device that is connected first. • When a Whiteboard screen in a Video Conference is shared, the sub-window display cannot be shared.

  • Page 91: Using A Projector To Project A Screen

    DHG038 • The machine cannot be connected to an analog input terminal such the VGA input of a projector. A Ricoh projector which supports full-HD is recommended for use with the machine. Supported models are as follows: • PJ WX3231N/X3241N •...
  • Page 92 3. Connecting Devices Project the screen. For details about how to use a projector to project screens, see the manual of the projector. • If there is a cover on DVI Output, contact your service representative.

  • Page 93: Connecting To A Video Conference

    You can use this machine for RICOH Unified Communication System (RICOH UCS)-based video conferencing. • The RICOH UCS function is only available to RICOH UCS service users. For details about RICOH UCS, consult the distributor where you purchased the machine or your sales representative.

  • Page 94: Installation Requirements

    • Registering a new contact or editing or deleting a contact • When you use the RICOH UCS function, you can receive a screen that is displayed on the following devices or applications. The received screen is displayed on the meeting screen of the machine.
  • Page 95 Using the RICOH UCS Function • Placing an external microphone speaker too close to the air outlet can cause the audio quality to deteriorate. About network environment • A poor network environment can cause delays in video streaming during meetings.

  • Page 96: Preparing For Use

    This section explains the preparations necessary to use the RICOH UCS function. • When using the RICOH UCS function for the first time, be sure to change the password and register your e-mail address in RICOH Unified Communication System Settings.
  • Page 97 For details about how to connect an external device via Bluetooth, see page 201 "Managing Devices Connected via Bluetooth". Switching to RICOH UCS mode You can use the floating toolbar to switch the screen display mode to RICOH UCS mode. For details, see page 16 "Screen Configuration". Specifying the settings Before connecting to a contact to have a meeting, you must first specify the audio and camera settings.

  • Page 98: Holding A Meeting

    4. Connecting to a Video Conference Holding a Meeting Calling a contact DSR003 1. Contact List From this list, select a contact with whom you want to have a meeting. You can select any contact that has a icon. 2. Your own contact information Check your contact name and Contact ID.

  • Page 99: What You Can Do During A Meeting

    Using the RICOH UCS Function Replying to an incoming call When there is an incoming call, an incoming call dialog box is displayed. Check the caller and reply to the call. What you can do during a meeting DSR004 Private Meeting icon This icon is displayed during meetings in which participants are limited.

  • Page 100: Specifying The Settings

    4. Connecting to a Video Conference The video of the other party is displayed in a larger window, while the videos of you and the other contacts appear in smaller windows. • Your video is displayed full screen. • The videos from all the contacts, including you, are displayed in windows of the same size. •...
  • Page 101 Using the RICOH UCS Function Item Description A/V Control • Volume adjustment • Camera Off • Adjusting the camera While looking at your displayed image, adjust the camera's orientation and position. • Echo Cancellation Eliminates the echoes in the sound that may occur during a meeting.
  • Page 102 When this mode is used, the image quality of the meeting screen might deteriorate. General tab Item Description Select Language Select your preferred language. Version You can check the software version of the RICOH UCS function that you are using.
  • Page 103 Send a Report If there is a problem with the machine, send the operation log, system information, and other details about the machine to Ricoh for problem diagnosis. Only send a report when requested to do so by the support desk.
  • Page 104 4. Connecting to a Video Conference...

  • Page 105: Using The Web Page Of The Machine

    Desktop Software". Downloading RICOH Interactive Whiteboard Client After installing RICOH Interactive Whiteboard Client on your Windows PC or Android or iOS smart device, you can participate in a remote whiteboard (remote conference) that is hosted on the whiteboard. RICOH Interactive Whiteboard Client for Windows or Android OS can be downloaded from the menu on the Web page.

  • Page 106: Displaying The Top Page

    5. Using the Web Page of the Machine Displaying the Top Page To access the Web page for the machine, one of the following web browsers is required: • Internet Explorer 11 • Firefox • Safari for OS X • Safari for iOS •...
  • Page 107 Things You Can Do on the Web Page • If the administrator password is not changed from its initial setting, [Administrator Settings] is displayed, but cannot be accessed. Change the administrator password. For details about changing the administrator password, see page 147 "Administrator Settings". •...

  • Page 108: Downloading Temporarily Saved Files

    5. Using the Web Page of the Machine Downloading Temporarily Saved Files • To download a temporarily saved file, the meeting code entered when saving the file is required. For more details about the meeting code, see page 56 "Saving Pages Temporarily". Use your computer to access the Web page for the machine.
  • Page 109 Downloading Temporarily Saved Files Click [Download] for the file you want to download, and then save the file. DWJ058 • If you do not know the meeting code that was entered when the file was saved, you can find the meeting code on the Web page screen for managing temporarily saved files.

  • Page 110: Managing Temporarily Saved Files

    5. Using the Web Page of the Machine Managing Temporarily Saved Files Click [Temporarily Saved File Management (for Administrator)] on the top page of the Web page. In the password input field, enter the administrator password. DWJ059 Click [OK]. The Temporarily Saved File Management screen appears. Delete or download the necessary files. •...
  • Page 111 Managing Temporarily Saved Files Viewing the Temporarily Saved File Management screen DWJ060 1. Free Space Indicates the amount of free space and the maximum storage capacity of the space for temporarily saved files. 2. Number of Temporarily Saved Files Indicates the number of temporarily saved files and the maximum number of files that can be temporarily saved.

  • Page 112: Opening Administrator Settings

    5. Using the Web Page of the Machine Opening Administrator Settings • For security reasons, be sure to change the initial administrator password. If you do not change the password, [Administrator Settings] is displayed on the Web page, but cannot be accessed. For details about changing the administrator password, see page 147 "Administrator Settings".

  • Page 113: Restarting Or Shutting Down The Machine From Its Web Page

    Restarting or Shutting Down the Machine From its Web Page Restarting or Shutting Down the Machine From its Web Page You can restart or shut down the machine from its Web page. Therefore, you do not need to physically access the machine when the machine needs to be restarted to reflect changes to settings. The page that is displayed before restarting the machine is restored after the machine is restarted.
  • Page 114 5. Using the Web Page of the Machine...

  • Page 115: Using The Machine To Perform Operations On A Computer Screen

    6. Using the Machine to Perform Operations on a Computer Screen This chapter explains how to perform operations on a computer screen displayed on the machine using IWB Remote Desktop Software. This section explains operations for Windows 7 and Mac OS 10.11. IWB Remote Desktop Software Overview After you install IWB Remote Desktop Software on your computer, you can display a computer screen via a wireless LAN.

  • Page 116: Downloading Iwb Remote Desktop Software

    6. Using the Machine to Perform Operations on a Computer Screen Downloading IWB Remote Desktop Software Start your web browser. Enter "http://(machine's IP address or host name)/" in your web browser's URL bar and display the Web page for the machine. Click [Download Software].

  • Page 117: Installing Iwb Remote Desktop Software

    Installing IWB Remote Desktop Software Installing IWB Remote Desktop Software Installing the Software to Windows Operating Systems • To install IWB Remote Desktop Software on a computer, log on as a user with administrator privileges. Operating environment Item Specifications Operating system •...

  • Page 118: Installing The Software To Mac Operating Systems

    6. Using the Machine to Perform Operations on a Computer Screen If .NET Framework 4 is not installed on your computer, click [Install]. If .NET Framework 4 has already been installed, the message [Install] does not appear. Proceed to the next step. Click [Next].
  • Page 119 Installing IWB Remote Desktop Software Read the displayed message, and then click [Continue]. Read the software license agreement, and then click [Continue]. Click [Agree]. If you click [Disagree], the installer will end. Specify the installation folder in [Change Install Location...] if you want to change the one that is displayed in the window.

  • Page 120: Using Iwb Remote Desktop Software

    Starting IWB Remote Desktop Software Starting with Windows Operating System On the [Start] menu of the computer, select [All Programs]. Select [Ricoh], and then click [IWB Remote Desktop Software]. Click [IWB Remote Desktop Software]. Starting with Mac Operating System Open the Finder.
  • Page 121 Using IWB Remote Desktop Software DHG102 Change the [Image Quality/Speed] setting as required. Select [Quality], [Standard Image Quality], or [Speed], according to the specified quality under the image transfer settings. The default is [Speed]. To give priority to speed over quality, select [Speed].
  • Page 122 6. Using the Machine to Perform Operations on a Computer Screen When you operate the computer from the machine, touch , the Operate Computer icon. A pen nib and pen bottom can be used to perform the following: • Pen nib A left-click or drag operation •...
  • Page 123 Using IWB Remote Desktop Software • You can also close IWB Remote Desktop Software by operating the computer from the machine screen. • In the Whiteboard Detailed settings, you can choose whether or not to automatically recognize a click and double-click during a handwritten entry. For details, see page 141 "Changing the Detailed Settings".

  • Page 124: Uninstalling Iwb Remote Desktop Software

    6. Using the Machine to Perform Operations on a Computer Screen Uninstalling IWB Remote Desktop Software Uninstalling the Software from Windows Operating Systems • Log on to the computer as a user with administrator privileges to uninstall the software. On the [Start] menu of the computer, select [Control Panel]. When [View by:] is set to [Category], click [Uninstall a program].

  • Page 125: Using A Remote Whiteboard To Share The Screen

    7. Using a Remote Whiteboard to Share the Screen This chapter explains how to share a screen or written text and drawn figures of the Interactive Whiteboard with other devices at remote locations. Overview of Remote Whiteboard You can share a screen with multiple devices connected via a network. •...
  • Page 126 For details about connection patterns for remote whiteboards, see the table below. In addition, photos taken with a terminal (smart device only) on which RICOH Interactive Whiteboard Client is installed or image files and PDF files stored on such a terminal can be uploaded to the machine.
  • Page 127 • Up to 20 whiteboards including the host whiteboard can participate in a remote whiteboard session at the same time. Up to 50 devices in which RICOH Interactive Whiteboard Client is installed can participate in a remote whiteboard session at the same time.

  • Page 128: Opening A Remote Whiteboard Session

    Projector with interactive × functionality Remote Viewer × Web browser RICOH Interactive Whiteboard × Client • : Can participate. • ×: Cannot participate. *1 If a participating whiteboard running system version 1.6.0.0 or later participates in a remote whiteboard session opened in compatible mode or by a machine running system version 1.1 or earlier, a message is...
  • Page 129 Opening a Remote Whiteboard Session Touch [Open]. DHG346 • When a video conferencing device is connected to the machine via USB, a confirmation screen to start screen sharing is displayed upon starting a video conference using the device. Touch the [Start] button to share the image displayed on the machine screen. For details, see page 87 "Sharing the Whiteboard Screen in a Video Conference".

  • Page 130: Opening A Remote Whiteboard Session In Compatible Mode

    7. Using a Remote Whiteboard to Share the Screen • When the "Limit participating whiteboard's functions" check box is selected, the participating whiteboards cannot save files, print pages, or send e-mail during the session. • When the "Open in compatible mode" check box is selected, the remote whiteboard session is opened in compatible mode.
  • Page 131 Opening a Remote Whiteboard Session Touch [Open]. A remote whiteboard session is opened in compatible mode. • You can use , the Share icon, to check the communication status while participating in a remote whiteboard session. For details about the communication status, see page 139 "Checking the Remote Whiteboard Information".

  • Page 132: Closing A Remote Whiteboard Session

    • When a video conferencing device is connected to the machine via USB, touch , the sharing icon, and then touch [RICOH UCS screen sharing will be stopped] to stop sharing the machine's screen. When compatible mode is active, the machine's screen cannot be shared.

  • Page 133: Participating In A Remote Whiteboard Session

    Participating in a Remote Whiteboard Session Participating in a Remote Whiteboard Session This section explains how to participate in a remote whiteboard session. • When you join a remote whiteboard session, all the pages that existed prior to joining the session are deleted and the contents of the host whiteboard are imported.

  • Page 134: Participating From The Interactive Whiteboard

    7. Using a Remote Whiteboard to Share the Screen Participating from the Interactive Whiteboard Touch [Join] of , the Share icon. DHG347 When a message appears, touch [Proceed]. Specify the remote whiteboard session you want to join. For details about how to specify a remote whiteboard session, see page 133 "Specifying the remote whiteboard session to join".
  • Page 135 Participating in a Remote Whiteboard Session • If the page size of a file imported to the host whiteboard is larger than the maximum file size that can be imported by a participating whiteboard, the imported file may not be displayed. Specifying the remote whiteboard session to join The host whiteboard can be specified as follows: •...

  • Page 136: Participating From The Web Browser

    7. Using a Remote Whiteboard to Share the Screen XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX DHG352 1. IP address input box Enter the IP address, host name, or fully qualified domain name of the host whiteboard. The touch keyboard appears when you touch the input field. 2.
  • Page 137 Participating in a Remote Whiteboard Session • To view a remote whiteboard session, you need to configure the network settings and add your Remote License. For details about how to configure the network settings, see page 153 "Configuring Network Settings". For details about how to add your Remote License, see page 159 "Adding or Deleting Your Remote License".

  • Page 138: Participating From Remote Viewer

    For details, see page 134 "Participating from the Web Browser". Click the [Start] menu on the computer. From [All Programs], select [Ricoh], [Interactive Whiteboard Remote Viewer]. Click [Interactive Whiteboard Remote Viewer]. The Remote Viewer screen appears.
  • Page 139 Participating in a Remote Whiteboard Session [Manual Entry] tab • Specify the IP address of the host whiteboard by entering it manually. After entering the address, click [Enter]. A confirmation message about the history appears. If you do not want to keep the entered IP address in the history, click [Cancel].

  • Page 140: Leaving A Remote Whiteboard Session

    7. Using a Remote Whiteboard to Share the Screen Leaving a Remote Whiteboard Session • When you finish using the Interactive Whiteboard, leave the remote whiteboard session, and then turn off the power. Touch , the Share icon. Touch [Close Remote Whiteboard]. XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX DHG355...

  • Page 141: Checking The Remote Whiteboard Information

    Checking the Remote Whiteboard Information Checking the Remote Whiteboard Information When you touch , the Share icon, during a remote whiteboard session, you can check the information of the devices joining the remote whiteboard session. When you touch , the Share icon, the following submenu appears. The submenu indicates the status of the remote whiteboard.
  • Page 142 7. Using a Remote Whiteboard to Share the Screen Normal mode icon/Compatible Communication status Communication speed mode icon Good 512 kbps–1.5 Mbps Antenna 3/ 200 kbps–512 kbps Antenna 2/ Very Low 200 kbps or less Antenna 1/ • On the host whiteboard, the icon indicates the participating whiteboard with the worst communication status.

  • Page 143: Changing The Interactive Whiteboard Settings

    [Handwritten Entry with Touch Pen] is enabled For details, see page 186 "Changing the System Settings". • [Use External Input/Page Switch/Add Page/Image Upload] Specifies whether or not to use RICOH Interactive Whiteboard Client to switch to an external input, switch pages, add a page, or upload an image.
  • Page 144 8. Changing the Interactive Whiteboard Settings • [Handwritten Entry/Deletion/Marker] Specifies whether or not to use the handwritten entry/deletion/marker functions in RICOH Interactive Whiteboard Client. Touch [Close]. • When any of the (Stamp Entry mode) icons other than (Select and Delete) or...

  • Page 145: Displaying The Desktop

    Displaying the Desktop Displaying the Desktop You can open General Settings or Administrator Settings from the desktop. The procedure for displaying the desktop is as follows: Press and hold on , the close icon, with the pen nib until a message appears. Touch [Close].
  • Page 146 8. Changing the Interactive Whiteboard Settings Icon Behavior Reference Displays the touch keyboard. It may take approximately two seconds until the touch keyboard Software Keyboard is displayed.

  • Page 147: Opening General Settings

    Opening General Settings Opening General Settings To perform operations such as checking the system information, open General Settings. Display the desktop. Touch [Settings] two times in quick succession. • When you finish configuring General Settings, touch [Close]. General Settings Icons Touch the icon with the pen nib to activate an icon on General Settings.

  • Page 148: Opening Administrator Settings

    8. Changing the Interactive Whiteboard Settings Opening Administrator Settings Open Administrator Settings to configure machine settings such as network or date and time settings. • For security reasons, make sure to change the initial administrator password. If you do not change the password, a message is displayed each time you open Administrator Settings.

  • Page 149: Administrator Settings

    Opening Administrator Settings Administrator Settings Touch the icon with the pen nib to activate an icon in Administrator Settings. • Certain settings for using a network, settings for authentication cannot be configured from Administrator Settings on the machine. To configure such settings, use the Administrator Settings Web page.
  • Page 150 8. Changing the Interactive Whiteboard Settings Icons displayed on Items on the Web Behavior this machine page Email Settings Configures the SMTP Server Settings. These settings are necessary to send saved pages or logs by e-mail. For details about how to configure the settings, see Email Settings page 161 "Configuring SMTP Server Settings".
  • Page 151 Opening Administrator Settings Icons displayed on Items on the Web Behavior this machine page Added Data Imports or exports the Email Address Book, Contact List, Management Shared Folder List, or Template. • For details about how to add or export the Email Added Data Address Book, see page 167 "Managing an Management...
  • Page 152 8. Changing the Interactive Whiteboard Settings Icons displayed on Items on the Web Behavior this machine page Change You can change the administrator password. Administrator Enter the current password together with the new Password password to change the password. Change Administrator Password Advanced Settings...

  • Page 153: Adjusting Touch Sensor Positions

    If the position detected when the screen is touched by the pen is out of place, you can adjust the touch sensor position. • This function is only available on RICOH Interactive Whiteboard D5510. Touch , the Adjust Touch Sensor Position icon, in General Settings.

  • Page 154: Adjusting The Touch Sensor Sensitivity

    If you experience problems drawing strokes or markers, you can adjust the sensitivity of the touch sensor. • This function is only available on RICOH Interactive Whiteboard D5510. • Do not touch the screen with the pen while adjusting the sensitivity of the touch sensor.

  • Page 155: Configuring Network Settings

    Configuring Network Settings Configuring Network Settings You can configure the following settings on the "Network Settings" window in Administrator Settings. When the configuration is complete, the machine automatically restarts. Item Description Initial value Network Auto Settings Specify whether or not to configure the Network Selected Settings automatically.
  • Page 156 8. Changing the Interactive Whiteboard Settings Item Description Initial value Use Public Address Book Specifies whether or not to use a public address Not selected Function book (Active Director / LDAP server address). When this check box is selected, enter the following items to access a public address book: •...

  • Page 157: Configuring Wireless Network Settings

    When the configuration is complete, touch [Save settings by restarting]. The machine restarts automatically. • This function is only available on RICOH Interactive Whiteboard D5520/D6500/D6510/ D7500/D8400. • For details about how to configure a wireless network, see Help on your computer and the manual of the device to be connected.
  • Page 158 8. Changing the Interactive Whiteboard Settings Item Description Initial value Manually connect wireless Manually adds a wireless network network configuration. To add a setting, touch [Manually connect wireless network] to open the configuration screen, and enter the following information of the access point to connect: •...

  • Page 159: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time You can change the settings of the date and time or the time zone on the "Set Date/Time" window in Administrator Settings. • If you select the link for time setting, Internet Explorer may open. If Internet Explorer opens, close it.

  • Page 160: Configuring Region And Language Settings

    8. Changing the Interactive Whiteboard Settings Configuring Region and Language Settings You can configure the following settings on each tab of "Region and Language" window in Administrator Settings. Depending on the machine model you are using, you may need to touch [Region] or [Language] in the [Region and Languages] dialog box to display the following tab or screen.

  • Page 161: Adding Or Deleting Your Remote License

    Adding or Deleting Your Remote License Adding or Deleting Your Remote License This section explains how to enable the remote whiteboard session by adding a license code of Remote License, which is an external option. Adding Your Remote License Touch , the Register/Delete License icon, in Administrator Settings.
  • Page 162 8. Changing the Interactive Whiteboard Settings Touch [Delete]. Touch [OK] in the message that appears. [Open] and [Join] in the remote Whiteboard submenu that appears by touching the Sharing icon are disabled. Touch [OK]. • To register or delete a remote license from the Web page of the whiteboard, click [Register/Delete License] in Administrator Settings.

  • Page 163: Configuring Smtp Server Settings

    Enter the port number for SMTP. Sender Email Address Specify the e-mail address of the sender. If you are using RICOH Streamline NX -based authentication and [Use the authentication information] is selected for [Sender Email Address when Email Sending Function] in the [User...

  • Page 164: Settings For Using The Mail To Print Function

    8. Changing the Interactive Whiteboard Settings Settings for Using the Mail to Print Function When using the Mail to Print function, select "Set the max size for attached files", and then specify the maximum file size. The maximum file size set on the machine should be at least 1.4 times smaller than the maximum size of incoming mail sent to the destination device.

  • Page 165: Managing A Remote Contact List

    Managing a Remote Contact List Managing a Remote Contact List A contact list contains the names and addresses of the devices using remote whiteboard. After a contact list has been added, you can select a host whiteboard from the list. To add or change a contact list, export the list first, and then make changes and save the list.
  • Page 166 8. Changing the Interactive Whiteboard Settings • Uppercase letters: A-Z • Lowercase letters: a-z • Numbers: 0-9 • Symbols: - . 4. Group column Enter the group name of the host whiteboard. When you enter a group name, you can sort or filter the rows by group.

  • Page 167: Adding A Remote Contact List

    • Name column: The entry is named "Projector". • Address column: "IK_PROJECTOR" is entered. • Group column: The entry is included in the group "RICOH". 4. Fourth entry (5th row) The host whiteboard with an IP address of "123.45.67.89" is registered.

  • Page 168: Exporting A Remote Contact List

    8. Changing the Interactive Whiteboard Settings For details about how to connect a USB flash memory device, see page 27 "Inserting a USB Flash Memory Device". Touch , the Added Data Management icon, in Administrator Settings. When adding the contact list from the Web page of the machine, click [Added Data Management] in Administrator Settings.

  • Page 169: Managing An Email Address Book

    Managing an Email Address Book Managing an Email Address Book If an email address book is added, you can select a destination e-mail address from the added email address book when saving and sending pages. • Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB flash memory device, consult a doctor immediately.
  • Page 170 8. Changing the Interactive Whiteboard Settings 4. Group column Enter the group name of the e-mail address. When you enter a group name, you can sort or filter the rows by group. The number of characters must be 255 or less. If you omit the name, a blank entry is added.

  • Page 171: Adding An Email Address Book

    The e-mail address "name3@mail.com" is registered. • Name column: The entry is named "User003". • Address column: "name3@mail.com" is entered. • Group column: The entry is included in the group "RICOH". 4. Fourth entry (5th row) The e-mail address "guest@mail.co.jp" is registered.

  • Page 172: Exporting An Email Address Book

    8. Changing the Interactive Whiteboard Settings Exporting an Email Address Book Insert a USB flash memory device into a USB port. Insert only one USB flash memory device. For details about how to connect a USB flash memory device, see page 27 "Inserting a USB Flash Memory Device".

  • Page 173: Managing A Shared Folder List

    Managing a Shared Folder List Managing a Shared Folder List If a shared folder list is added, you can select a shared folder from the added shared folder list when saving pages and importing a file. • Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB flash memory device, consult a doctor immediately.
  • Page 174 The path of the shared folder must contain 1 to 1024 characters. Enter the path as follows: \\computer's IP address or host name\shared folder name To specify the host name, enter its fully qualified domain name (FQDN, e.g. host name.ricoh.co.jp). 4. User column Enter the user name of the user allowed to access the shared folder.
  • Page 175 The shared folder "Folder01" on the computer whose host name is "Office_PC" is registered. • Name column: The entry is named "Office_Folder". • Path column: "\\Office-PC.ricoh.co.jp\Folder01" is entered. • User column: "DomainUser@ricoh.co.jp" is entered. • Password column: "password123" is entered.

  • Page 176: Importing A Shared Folder List

    8. Changing the Interactive Whiteboard Settings • Name column: The shared folder is not named. • Path column: "\\123.45.67.89\PDF_Folder" is entered. • User column: The user name "User001" is allowed to access the shared folder. • Password column: The password of the user "User001" is "abc123". •...

  • Page 177: Performing A Connection Test On A Shared Folder

    Managing a Shared Folder List Performing a Connection Test on a Shared Folder After importing the shared folder list, you can perform a connection test on the shared folder. Touch , the Added Data Management icon, in Administrator Settings. Touch [Connection Test] in "Shared Folder". The connection test begins.

  • Page 178: Managing A Template

    8. Changing the Interactive Whiteboard Settings Managing a Template You can import or export an image file that you want to use as a template. Also, you can configure the default screen of the whiteboard from the list of the template after importing it. •...
  • Page 179 You can specify any name for a folder. Zip the folder. Sample template file list Using a text editor such as Notepad to create a template file list file name display name Image 01.jpg image 01 Image 02.jpg xxxxxx Calendar.png month 01 RICOH.png DVH054...

  • Page 180: Importing A Template

    • Displayed file name column: "month 01" is entered. 4. Fourth entry (5th row) The image file name " RICOH" is registered to the machine and displayed on the screen as " RICOH". • Image file name column: "RICOH" is entered.

  • Page 181: Exporting A Template

    Managing a Template Touch [Import] in " Template". Click [Upload] when importing the template from the Web page. Select the zip file you want to import. Touch [OK]. The selected template is imported to the machine. Touch [OK]. Exporting a Template Insert a USB flash memory device into a USB port.
  • Page 182 8. Changing the Interactive Whiteboard Settings • If image files with resolutions smaller than the recommended value are imported, an enlarged image is displayed on the screen at the fixed aspect ratio. Also, if image files with resolutions larger than the recommended value are imported, a reduced image is displayed on the screen at the fixed aspect ratio.

  • Page 183: Collecting Logs

    Collecting Logs Collecting Logs • Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB flash memory device, consult a doctor immediately. • The log that is collected by this function is for troubleshooting purposes only and is not needed under normal conditions.

  • Page 184: Saving The Log To A Usb Flash Memory Device

    8. Changing the Interactive Whiteboard Settings • Information about sent e-mail • Print information • User authentication log (if RICOH Streamline NX is used) • Information about what operations have been performed by clicking the menu buttons associated with the application linking function Saving the Log to a USB Flash Memory Device •...
  • Page 185 Collecting Logs Select "Attach to Email". DTW489 Touch [OK]. Enter the destination e-mail address. Touch [Send]. Touch [OK]. • If the amount of log information exceeds 10 MB, it is automatically split into multiple files. The maximum file size is 10 MB.

  • Page 186: Updating Your System

    • You can download the driver for a wide format multifunction printer or inkjet printer from the RICOH website and install on the machine as you download the firmware. For the installation procedure, see the installation guide that is included in the compressed file to be downloaded.
  • Page 187 Updating Your System Select the system file that is created, and then copy and save the file to the root directory (the topmost directory) of a USB flash memory device. The file name is "RIWB_Version.zip". For example, if the system version is 1.2.3.1, the file name will be "RIWB_1.2.3.1.zip".

  • Page 188: Changing The System Settings

    8. Changing the Interactive Whiteboard Settings Changing the System Settings You can configure the following settings on the "System Settings" window in Administrator Settings. Item Description Initial value Whiteboard Location Name To change the name, touch [Change]. Specifies Blank the name of the location where the machine is installed.
  • Page 189 Changing the System Settings Item Description Initial value Auto Standby Time Specifies the time interval before the machine 30 minute(s) automatically enters standby mode. If no screens or images from the connected devices are displayed on the machine, and if no operations are performed on the screen that is displayed, the machine will enter standby mode automatically when the set time interval...
  • Page 190 For details about each item, see page 141 "Changing the Detailed Settings". Use RICOH Interactive Specifies whether or not to use the "RICOH Selected Whiteboard Client Function Interactive Whiteboard Client" function to access a remote whiteboard from an iPad, Android tablet, or Windows PC.
  • Page 191 RICOH Smart Device Connector. If you select this, you can upload photos, images, and PDFs from the RICOH Interactive Whiteboard Client. Authenticate with Password Can be set when the connection from external Not selected applications is enabled.
  • Page 192 8. Changing the Interactive Whiteboard Settings Item Description Initial value Automatic Sign-in Specify whether or not to use the automatic Not selected sign-in function. You can specify this setting when [Use Cloud Storage] is enabled. Enter the sign-in address and password if you have selected the [Automatic Sign-in] check box.
  • Page 193 Changing the System Settings page by entering the administrator password. For details, see page 108 "Managing Temporarily Saved Files". • Automatic temporary saving is a supplemental feature, and a temporarily stored file may be lost when a forced termination of the machine occurs. To save pages, enter a meeting code for the pages and temporarily save them to the machine, or save them in a shared folder or to a USB flash memory device.

  • Page 194: Changing The Security Settings

    8. Changing the Interactive Whiteboard Settings Changing the Security Settings You can configure the following settings on the Security Settings screen under the administrator settings: Item Description Initial value Limit domain of email Select this item so that only domains that are Not selected address specified under [Specify Domain] can be selected...
  • Page 195 *1 When the machine settings are being configured from the Web page of the machine, this item is displayed as [Upload Domain Name List]. *2 When the machine settings are being configured from the Web page of the machine, this item is displayed as [Display confirmation dialog box before starting RICOH UCS P3000/P3500 screen sharing].

  • Page 196: Changing User Authentication Settings

    Email Address] in the SMTP Server Settings. *1 This item can be configured if the RICOH Streamline NX-based authentication function is used. *2 The configured value is not changed when [Use user authentication function] is not selected. *3 This operation can be executed only when the background image has been imported.
  • Page 197 Changing User Authentication Settings • The image file to be used as the background for the login screen should be a JPEG file of less than 20 MB. If you import an image file from Internet Explorer, there is no file size limit. •...

  • Page 198: Uploading And Downloading A Root Certificate

    8. Changing the Interactive Whiteboard Settings Uploading and Downloading a Root Certificate You can upload and download a root certificate on the [Advanced Settings] screen. • You cannot configure this setting from the Administrator Settings on the machine. To configure this setting, use the Administrator Settings Web page.

  • Page 199: Uploading The Root Certificate

    Uploading and Downloading a Root Certificate Unicode little-endian formats Unsupported formats • Unicode • Unicode big-endian • Unicode text • UTF-16BE • Unicode little-endian • UTF-8 • UTF-16LE Save the certificate file list and the root certificate in the same folder. You can specify any name for the folder.

  • Page 200: Changing The Print Settings

    Printer Address Sets the IP address of the printer. You also can enter Blank the host name. If you are using RICOH Streamline NX-based authentication, enter the SPM (Secure Print Manager) server address of the printer. Print Authentication Specifies the type of Print Authentication.
  • Page 201 Priority printer not driver properties screen to reconfigure the driver selected properties. If you are using RICOH Streamline NX-based authentication, you will need to reconfigure your settings appropriately. If the driver properties are configured, the settings become valid when the machine restarts.

  • Page 202: Changing The Video Conference Settings

    Function] check box is selected. Open Account Settings Displays RICOH Unified Communication System Settings. Priority Start Screen If the [Use RICOH UCS Function] check box is Whiteboard selected, select the display screen mode to be applied when the machine is restarted.

  • Page 203: Managing Devices Connected Via Bluetooth

    Managing Devices Connected via Bluetooth Managing Devices Connected via Bluetooth You can add or delete a device connected via Bluetooth from the Device Management screen in Administrator Settings. When adding or deleting devices, place the Bluetooth adapter in the designated location. To insert a Bluetooth receiver, see Read This First.

  • Page 204: Managing The Device Settings

    8. Changing the Interactive Whiteboard Settings Managing the Device Settings You can export and back up the information set in Administrator Settings. If a problem occurs, you can import the backup file again to return the settings to their previous states. You can also synchronize the settings of multiple whiteboards at remote locations using the setting information of a single whiteboard.

  • Page 205: Performing A Configuration Settings Backup

    Managing the Device Settings • Whiteboard Location Name • Network Settings • Network Auto Settings • IP Address • Subnet Mask • Default Gateway • Wireless Network Settings • Video Conference Settings • Remote License • Administrator Password • Display color profile •...

  • Page 206: Restoring Configuration Settings

    8. Changing the Interactive Whiteboard Settings 1.0.0.0 and the file is exported at 04:56:07 on January 23, 2013, the file name is "iwb- settings-1.0.0.0-20130123-045607.zip". Touch [OK]. • The exported configuration file is protected by a password. It cannot be extended. Restoring Configuration Settings The configuration settings can be restored using the Web page of the machine or the Administrator Settings of the main unit.

  • Page 207: Synchronizing Settings On Multiple Whiteboards

    Managing the Device Settings Touch [OK]. • If an error occurs during the restoration process, the settings that were restored before the error occurred will be applied. Synchronizing Settings on Multiple Whiteboards Device Configuration Synchronization is a function that synchronizes the settings of the remote destination whiteboards with the source whiteboard.
  • Page 208 8. Changing the Interactive Whiteboard Settings • The source synchronizing whiteboard cannot be a destination whiteboard for other whiteboards. Also, a synchronized destination whiteboard cannot synchronize its settings with other whiteboards. • If the synchronization setting is enabled, the results of the synchronization are displayed when you open the Web page of the synchronized destination whiteboards.
  • Page 209 Managing the Device Settings • There are different character encodings for Unicode. If the file is saved as a non-Unicode little-endian file, the file cannot be used. The screen which allows you to choose the format used to save files differs according to the text editor or spreadsheet software you are using. Unicode little-endian formats Unavailable formats •...
  • Page 210 8. Changing the Interactive Whiteboard Settings Whether or not the items in Administrator Settings can be synchronized on multiple whiteboards Items in Administrator Settings Synchronized or not System Settings Security Settings Network Settings Print Settings Email Settings Video Conference Settings ×...
  • Page 211 Managing the Device Settings • the values of Change date and time... on the Date and Time tab • all the values on the Additional Clocks tab • the value of the Update immediately on Internet Clocks tab *5 Only the following items can be synchronized: •...

  • Page 212: Restoring The Factory Default Settings

    8. Changing the Interactive Whiteboard Settings Restoring the Factory Default Settings You can reset the settings changed in Administrator Settings to the factory default values. In addition, all the entered data and logs are deleted. However, the following settings are retained: •...

  • Page 213: Troubleshooting

    9. Troubleshooting This chapter explains what to do when a message is displayed or when the Interactive Whiteboard cannot be operated as wanted. If a Message is Displayed during Operation The following table lists the main messages and their recommended actions. •...

  • Page 214: Message Related To Sensor Adjustment

    9. Troubleshooting • Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key_ • CMOS Battery Low • CMOS Checksum Bad • Memory Size Decreased • No Boot Device Available Message Related to Sensor Adjustment Problem Causes Solutions...

  • Page 215: Error Messages Related To Remote Whiteboard

    If a Message is Displayed during Operation Error Messages Related to Remote Whiteboard Message Causes Solutions The version of the host The version of the protocol • Update the system. For details whiteboard and that of the used by the host whiteboard about how to update the system, software differ.
  • Page 216 9. Troubleshooting Message Causes Solutions A communication timeout • The network cable is • Check that the network cable is has occurred. not connected or is connected or is not broken. broken. Possible causes may be as • Check the network band width or follows.

  • Page 217: Error Messages Related To Pdf File Importing/Saving

    If a Message is Displayed during Operation Message Causes Solutions Cannot delete the page The file that you are trying to Wait for a while and then try to delete delete is still being the page again. Try again later. downloaded.
  • Page 218 9. Troubleshooting Message Causes Solutions Cannot add all of the pages All of the pages cannot be Check the number of pages in the PDF added. The total number of file, and then delete unnecessary Cannot add all of the pages pages in the PDF file pages on the whiteboard to reduce the because the limit (100...
  • Page 219 If a Message is Displayed during Operation Message Causes Solutions Cannot save • No USB flash memory • Delete unnecessary data from the device is connected. USB flash memory device or Try again after checking the connect a USB memory device USB memory mount, the free •...
  • Page 220 9. Troubleshooting Message Causes Solutions Cannot access the shared • The shared folder does • Check the shared folder settings. folder not work correctly. • Make sure that the shared folder The following are possible • The server with the can be accessed from a causes.
  • Page 221 If a Message is Displayed during Operation Message Causes Solutions Cannot access the shared • The shared folder does Make sure that the shared folder can folder not work correctly. be accessed from a computer, and then try to save the data again. Cannot access to the •...
  • Page 222 9. Troubleshooting Message Causes Solutions Change the file name All suffixes from 1 to 100 • Delete files of the specified file are already used. The file name with unnecessary suffixes. Try again after changing the cannot be saved under the file name or deleting the file •...
  • Page 223 If a Message is Displayed during Operation Message Causes Solutions The sender's email address • The sender’s e-mail Specify the correct e-mail address of is incorrect. address is not the sender. specified. Check the sender's email address and try again. •...
  • Page 224 9. Troubleshooting Message Causes Solutions There is no data to send Corresponds to one of the Perform one of the following, and then following: send the e-mail again: Either add a page or make a handwritten entry and then • There is no captured •...
  • Page 225 If a Message is Displayed during Operation Message Causes Solutions Cannot connect to Public • The network settings Check the settings for the network and Address Book Server are incorrect. public address book. The following are the • The settings for the If a user name and password are set in possible causes.

  • Page 226: Error Messages Related To Temporarily Saved Files

    9. Troubleshooting Message Causes Solutions Cannot access the cloud • The sign-in address or • Enter the sign-in address or storage password is incorrect. password again. - The sign-in address is • You are accessing a • When [Automatic Sign-in] under incorrect page that is not directly Administrator Settings is enabled,...

  • Page 227: Error Messages Related To The Ricoh Ucs Function

    If a Message is Displayed during Operation Error Messages Related to the RICOH UCS Function When the machine is in whiteboard mode Message Causes Solutions Cannot login The entered contact ID or Check that the correct contact ID and password is incorrect.
  • Page 228 Error has occurred A system error occurred. Switch to RICOH UCS mode and restart the RICOH UCS function. When the machine is in RICOH UCS mode Message Causes Solutions Failed to Login. Please check The entered contact ID or Check that the correct contact ID and User ID and password.

  • Page 229: Error Messages Related To The Authentication Function Using Ricoh Streamline Nx

    An error occurred. This A system error occurred. Switch to whiteboard mode, and then application will be closed. switch back to RICOH UCS mode. Error Messages Related to the Authentication Function Using RICOH Streamline NX Message Causes Solutions Only file sizes up to 20MB The file that you attempted to •...
  • Page 230 9. Troubleshooting Message Causes Solutions Cannot login whiteboard The user name includes one Check the user information. or more characters that cannot be used. Cannot login whiteboard The card information is Check the card information. incorrect. Cannot login whiteboard The card information is not Check if the card information is registered.

  • Page 231: Error Messages Related To The System

    If a Message is Displayed during Operation Message Causes Solutions Connection has failed Failed to communicate with Check the network settings and the the server. server settings. Also, check the network status. The following are possible causes: - Cannot access the network - The network settings are incorrect - The server settings are...

  • Page 232: Error Messages Related To Configuration Settings

    9. Troubleshooting Message Causes Solutions Remote whiteboard sharing The computer using Remote Try to join the remote whiteboard has been closed because the Viewer changed to sleep session again. computer was in sleep mode. mode during remote whiteboard. An error has occurred on the Machine initialization may Quickly press and release the power whiteboard closing.
  • Page 233 If a Message is Displayed during Operation Message Causes Solutions Cannot import because the The file to be imported contains Check whether any of the following IP address format is an IP address with an invalid apply: incorrect. format. • The IP address is left blank. Use the correct IP address •...
  • Page 234 9. Troubleshooting Message Causes Solutions Cannot import the contact • The number of items in the Correct the content of the contact list list host whiteboard is file. incorrect. Check the contents of the file. • Each item in the host whiteboard does not meet The last allowed character the required condition.
  • Page 235 If a Message is Displayed during Operation Message Causes Solutions Enter from 1 to 1024 No path column has been Enter from 1 to 1024 characters in characters. specified, or the number of the path column, and then try again. characters in the path column is greater than 1024.
  • Page 236 9. Troubleshooting Message Causes Solutions Cannot export. • The USB flash memory • Format the USB memory device. device is corrupt. Cannot access the USB • Cancel access control on the memory. • Access to the USB flash USB memory device. memory device is Check the USB memory.
  • Page 237 If a Message is Displayed during Operation Message Causes Solutions Cannot import the template • The character code format Create the file in the correct format, of text file is not Unicode and then try again. Check the contents of the little endian.

  • Page 238: Error Messages Related To Web Page

    9. Troubleshooting Message Causes Solutions Cannot start the The controller has been Update the software from System application because the installed on a new machine with Update in Administrator Settings. For software is an earlier the old software installed on the details about how to update the version.

  • Page 239: Other Error Messages

    Stop the currently running General Settings, or application, and then start the other Administrator Settings. application. Cannot start RICOH UCS There is a USB connection • Restart the video conferencing screen sharing problem between the video device.
  • Page 240 9. Troubleshooting Message Causes Solutions The file is corrupted. Downloading of the system Download and apply the system file firmware file is not again. Check the file and try again. completed. Cannot display the The computer screen cannot • Change the resolution of the externally inputted image be displayed because an computer to a resolution the...

  • Page 241: Error Massages Related To Iwb Remote Desktop Software

    If a Message is Displayed during Operation Message Causes Solutions Restart the whiteboard Failed to switch the touch Touch [Restart] to restart the input control. whiteboard. Failed to switch the touch input control. The page will be restored after restarting the whiteboard.
  • Page 242 9. Troubleshooting Message Causes Solutions Connect with the web The version of the software is Download the latest version from the browser to the IP address of not the latest one. machine and install it. the whiteboard's main unit, For details about downloading and then click [Download] from installing IWB Remote Desktop [Download Software].
  • Page 243 If a Message is Displayed during Operation Message Causes Solutions Cannot start remote PC The destination device did • Check that the destination device operation not respond for a certain can access the network. period of time. Connection The following are possible •...

  • Page 244: When You Cannot Use The Interactive Whiteboard As You Want

    9. Troubleshooting When You Cannot Use the Interactive Whiteboard As You Want This section explains what to do when the Interactive Whiteboard cannot be operated as you want. • The laser pointer light may be hard to see when it is pointed at the display. For details about the laser pointer, see the user manual for the laser pointer.

  • Page 245: When Using The Interactive Pen

    • The interactive pen is solution is for the Pen Sensor Kit not recognized. Type 3 and whiteboard models D5520, D6510, and D7500. The battery indicator turns There may be a software Quickly press and release the power on, but no stroke appears.

  • Page 246: When Displaying An Image

    9. Troubleshooting When Displaying an Image Problem Causes Solutions Only a monochrome image • The cable is not • Reconnect the cable. is displayed. connected correctly. • Check that the correct cable is • An incorrect cable is used. used. If any of these actions do not fix the problem, contact your service representative.

  • Page 247: When Playing Sound From The Speaker

    When You Cannot Use the Interactive Whiteboard As You Want When Playing Sound from the Speaker Problem Causes Solutions There is no sound from the An unnecessary speaker is If the system version of your speaker. enabled in [Device whiteboard is 1.9.0.0 or earlier, Management].
  • Page 248 9. Troubleshooting Problem Causes Solutions A stroke is not displayed at the • There is something on the • Do not leave the correct position. display frame. interactive pen or any material on the display • The display is dirty. frame.
  • Page 249 When You Cannot Use the Interactive Whiteboard As You Want Problem Causes Solutions A stroke is broken halfway. • The pen nib may not be • When writing, raise the touching the display pen so that the pen nib is correctly.
  • Page 250 9. Troubleshooting Problem Causes Solutions A stroke is suddenly displayed • Something other than the • Keep anything other than in an unintended direction pen is touching the display. the pen from touching the halfway. display. • There is something on the display frame.

  • Page 251: When Using The System As A Monitor

    When You Cannot Use the Interactive Whiteboard As You Want When Using the System as a Monitor Problem Causes Solutions An image from the • The cable is not connected • Reconnect the cable. Secure the computer is not correctly. VGA cable to the receptacle with displayed.

  • Page 252: While Using Remote Whiteboard

    9. Troubleshooting While Using Remote Whiteboard Problem Causes Solutions A connection is not The entered passcode is A different passcode is generated established although the incorrect. each time the Interactive Whiteboard previously used passcode starts up. To participate in a remote has been entered.
  • Page 253 When You Cannot Use the Interactive Whiteboard As You Want Problem Causes Solutions The Web page of the • The device to be • Turn on the power of the device to machine is not displayed connected is turned off. be connected.

  • Page 254: When Printing

    9. Troubleshooting When Printing Problem Causes Solutions The printing-in-progress • The machine is • Press the [Cancel] button. dialog box does not disconnected from the • Check that the machine is disappear. network. connected to the network. • The printer address is •...

  • Page 255: 10. Appendix

    This section explains how to use an authentication function to manage this machine in an environment using RICOH Streamline NX. • For details about RICOH Streamline NX, consult the distributor where you purchased the product or your sales representative. • Disconnect the IC card reader after the whiteboard is completely shut down. A malfunction may occur if the reader is disconnected during power-on or shutdown.

  • Page 256: Logging In

    • The image file to be used as the background for the login screen should be a JPEG file of less than 20 MB. • If RICOH Streamline NX-based authentication is enabled, the e-mail address of the logged-in user being logged in will be automatically set as the destination and sender addresses.

  • Page 257: Logging Out

    Managing the Machine with RICOH Streamline NX When using your IC card Hold your IC card over the card reader. When using the keyboard Press The touch keyboard appears Enter your user name and password, and then touch [Login]. • If you are saving and sending a page by e-mail, the e-mail address of the logged-in user will be automatically set as the destination and sender addresses.

  • Page 258: Using The Crestron Function

    10. Appendix Using the Crestron Function You can connect and control the machine on a network from Crestron system as a Crestron supported device. The following operations can be performed from Crestron system: • Turning the power on and off (Whiteboard enters standby mode when its power is turned off) •...

  • Page 259: Using Remote Viewer

    Using Remote Viewer Using Remote Viewer When you install Remote Viewer to the computer, you can view the contents of a remote whiteboard session opened with Compatible mode or version earlier than 1.3.140.0. To use Remote Viewer, a computer must meet the following environmental requirements: Item Specifications Operating system...

  • Page 260: Installing Remote Viewer On A Computer

    When [View by:] is set to [Category], click [Uninstall a program]. When [View by:] is set to [Large icons] or [Small icons], click [Programs and Features]. Select "RICOH Interactive Whiteboard Remote Viewer Type 1" and click [Uninstall]. Confirm the messages and click [OK].

  • Page 261: Changing The Display Magnification Of Remote Viewer

    Using Remote Viewer Changing the Display Magnification of Remote Viewer Click , the Loupe icon, to change the display magnification, or to move a displayed area. The enlarged display area can be moved. Click , the Loupe icon. Click the display magnification. DEC021 To move the display area, click and drag the display area.

  • Page 262: Creating A Remote Contact List

    In Windows 8.1 or Windows 10, click [All apps] on the [Start] menu. 2. Select [Interactive Whiteboard Remote Viewer] under [Ricoh]. In Windows 8.1 or Windows 10, select [Settings] under [Ricoh], and Remote Viewer starts. In this case, you do not have to proceed to the next step.
  • Page 263 Using Remote Viewer DEC007 1. Nicknames Enter the name of the device that uses a remote whiteboard. The number of characters must be 20 or less. If you omit the nickname, a blank entry is added. The available characters are as follows: •...

  • Page 264: Using The Application Linking Function

    • You may not be able to use all the functions and some of the functions you can use may be limited, depending on the application. For applications that we recommend you add, see the Ricoh website or consult your service representative.

  • Page 265: Maintenance

    Maintenance Maintenance Replacing the Pen Nib of the Interactive Pen for RICOH Interactive Whiteboard D5510 • Use a pushpin or similar solid pointed tool to replace the pen nib. Be careful not to injure yourself. If the pen nib becomes damaged, replace it with a replacement pen nib. Contact your service representative to obtain a replacement pen nib.

  • Page 266: Replacing The Pen Bottom Of The Interactive Pen For Ricoh Interactive Whiteboard D5510

    CUE074 Do not twist when pressing the pen nib. This might cause the pen nib to break. Replacing the Pen Bottom of the Interactive Pen for RICOH Interactive Whiteboard D5510 • Use a pushpin or similar solid pointed tool to replace the pen bottom. Be careful not to injure yourself.

  • Page 267: Cleaning The Display

    Maintenance Slowly remove the pen bottom from the interactive pen body so that the inserted pushpin does not detach from the pen bottom. CUE155 When the pen bottom is removed from the interactive pen body, insert and press the new pen bottom straight onto the pen body.
  • Page 268 10. Appendix DHG569...

  • Page 269: Making The Machine Recognize The Interactive Pen Again

    Pen Again If the pen does not respond, have the machine recognize the pen again by doing the following. This procedure is for RICOH Interactive Whiteboard Pen Sensor Kit Type 3 and whiteboard models D5520, D6510, and D7500. Connecting the Pen Signal Receiver Again Remove the pen signal receiver from the bracket.

  • Page 270: Disabling An Unnecessary Speaker

    10. Appendix Disabling an Unnecessary Speaker If there is no sound from the speaker, perform following procedures to disable an unnecessary speaker. Touch , the Device Management icon, in Administrator Settings. Touch [Device Management]. Press and hold the speaker icon "USB PnP Sound Device" on the "Playback" tab of "Sound"...

  • Page 271: Adjusting The Display

    This section explains how to adjust the display setting of RICOH Interactive Whiteboard D5510. CUE116 • For the procedure to adjust the display setting of RICOH Interactive Whiteboard D5520/D6500/ D6510/D7500/D8400, see Operating Instructions of RICOH Interactive Whiteboard D5520/ D6500/D6510/D7500/D8400. ("If the controller designed to comply with OPS (Open Pluggable Specification) standard is connected to this display"...

  • Page 272: Adjusting The Sound Settings

    Press the [Menu] button. To close the "Picture" menu, press the [Menu] button. Adjusting the sound settings This function is available for RICOH Interactive Whiteboard D5510 only. Press the [Menu] button to display the menu, press the [ ] or [ ] button on the side of the display to select "Sound", and then press the [Enter/Input] button.

  • Page 273: Adjusting The Position Or Size Of A Subwindow

    Adjusting the Display Item Setting Initial value Value range Mute Turns on or off the • OFF audio mute • ON function. Speaker Selects the speaker Line-out • External(Audio Output 1) output for playing • Line-out(Audio Output 2) the sound. Adjusting the volume level Press the [ ] or [...
  • Page 274 10. Appendix The "Option" menu has the following items that can be adjusted: Item Setting Initial value Value range Aspect Ratio When it is set to "Full", the image Original • Full is expanded to full screen. • Original PIP-PIP Size Selects the sub-window size Middle •...

  • Page 275: Changing The Menu Settings

    Adjusting the Display To close the "Option" menu, press the [Menu] button. Setting the PIP size Press the [ ] or [ ] button, and then select "PIP". Press the [Enter/Input] button. Press the [ ] or [ ] button, and then select "PIP Size". Press the [Enter/Input] button.
  • Page 276 10. Appendix The "Setting" menu has the following items that can be adjusted: Item Setting Initial value Value range OSD Rotation Rotates the menu display 90 0 Degree • 0 Degree degrees. • 90 Degree Advanced Initializes all settings to their •...

  • Page 277: List Of Video Input Signals Supported By The Machine

    List of Video Input Signals Supported by the Machine List of Video Input Signals Supported by the Machine This section describes input signals supported for each of the HDMI, DisplayPort, and VGA input terminals. Each input terminal supports input signals if they satisfy the following conditions: The signal must comply with one of the following VESA standards: •...
  • Page 278 10. Appendix Frequency DisplayPort Signal format Resolution HDMI Input VGA Input (Hz) Input VESA DMT 1152 × 864 VESA GTF 1280 × 600 VESA CVT 1280 × 720 VESA GTF 1280 × 720 VESA DMT 1280 × 720 VESA CVT 1280 ×...
  • Page 279 List of Video Input Signals Supported by the Machine Frequency DisplayPort Signal format Resolution HDMI Input VGA Input (Hz) Input VESA GTF 1280 × 800 VESA CVT 1280 × 960 VESA GTF 1280 × 960 VESA DMT 1280 × 960 VESA CVT 1280 ×...
  • Page 280 10. Appendix Frequency DisplayPort Signal format Resolution HDMI Input VGA Input (Hz) Input VESA DMT/CVT 1400 × 1050 (RB) VESA DMT/CVT 1400 × 1050 VESA DMT/CVT 1400 × 1050 VESA GTF 1440 × 900 VESA DMT/CVT 1440 × 900 (RB) VESA DMT/CVT 1440 ×...
  • Page 281 • For details about the locations of the input terminals, see page 75 "Devices That Can Be Connected to the Machine". • For the VGA Input 2 and HDMI Input 2 signal supported of RICOH Interactive Whiteboard D5510 is following: •...
  • Page 282 85.5 1920x1080 148.5 • For the input signal supported by the Capture Board of RICOH Interactive Whiteboard D5520/ D6500/D6510/D7500/D8400, see Operating Instructions of RICOH Interactive Whiteboard D5520/D6500/D6510/D7500/D8400. • If resolutions or signal frequencies that are not compatible with this machine are entered, the images may flicker, blur, be displayed as stretched images horizontally or vertically, or not be displayed correctly.

  • Page 283: Specifications

    Specifications Specifications RICOH Interactive Whiteboard D5510 LCD panel Item Specifications Size 55 inch wide (diagonal 1387 mm) Effective display area (H × V) 1209.6 × 680.4 mm (47.6 × 26.8 inches) Display type Backlight LED system Maximum resolution 1920 × 1080 pixels...
  • Page 284 10. Appendix External Interface Item Specifications Input connector Digital Input (Correspond to HDMI)×2 • Digital Input 1 (Copyright-protected content not supported) • Digital Input 2 (Copyright-protected content supported / 2- screen display not supported: for audio-visual devices) DisplayPort terminal×1 • DisplayPort Input (Copyright-protected content not supported) Mini D-SUB15Pin×2 •...
  • Page 285 • Communication with the port number specified in the Email settings is available for communication. (page 161 "Configuring SMTP Server Settings") RICOH UCS function • When no proxy is used TCP: 80, 443, 5222, 17990, 17992 UDP: 50000 – 65535 (Maximum 6 ports) •...

  • Page 286: Ricoh Interactive Whiteboard D5520

    • A low humidity (60% or less) is recommended when the product is installed in a high temperature environment. Altitude 0–2000 m (0–6600 feet) RICOH Interactive Whiteboard D5520 LCD panel Item Specifications Size 55 inch wide (diagonal 1387.80 mm) Effective display area (H ×...
  • Page 287 Specifications Item Specifications Maximum brightness 450cd/m • Brightness changes in accordance with the image settings. In addition, the brightness fades as the product ages. It does not maintain a consistent level of brightness. Contrast ratio 1100 : 1 View angles 178°...
  • Page 288 10. Appendix External Interface (Controller) Item Specifications Input connector Capture Board Digital Input (Correspond to HDMI)×1 • Digital Input (Copyright-protected content not supported) DisplayPort terminal×1 • DisplayPort Input (Copyright-protected content not supported) Mini D-SUB15Pin×1 • VGA Input Controller Unit Microphone Input×1 •...
  • Page 289 • Communication with the port number specified in the Email settings is available for communication. (page 161 "Configuring SMTP Server Settings") RICOH UCS function • When no proxy is used TCP: 80, 443, 5222, 17990, 17992 UDP: 50000 – 65535 (Maximum 6 ports) •...
  • Page 290 10. Appendix Power source Item Specifications Power source used North America: 120 V (±10%), 60 Hz Europe: 220–240 V (±10%), 50 Hz Asia: 220-240 V (±10%), 50/60 Hz Maximum power consumption 255 W Power consumption in standby mode Less than 40 W Weight / Dimensions Item Specifications...

  • Page 291: Ricoh Interactive Whiteboard D6500

    • A low humidity (60% or less) is recommended when the product is installed in a high temperature environment. Altitude Maximum: 2500 m (8200 feet) RICOH Interactive Whiteboard D6500 LCD panel Item Specifications Size 65 inch wide (diagonal 1651 mm) Effective display area (H ×...
  • Page 292 10. Appendix Item Specifications Response speed 8 ms Touch panel Item Specifications Detection method IR Matrix Type Guard glass Thickness: Approximately 4.0 mm (AG Anti-Glare Glass) (With AR coating) External Interface (Controller) Item Specifications Input connector Capture Board Digital Input (Correspond to HDMI)×1 •...
  • Page 293 Specifications Item Specifications USB Port Controller Unit USB2.0 TypeA (1): For connecting USB device such as a USB flash memory device. USB2.0 TypeA (2): For connecting the Pen Sensor Kit. This terminal can also be used for connecting a device such as a USB flash memory device when the Pen Sensor Kit is not connected.
  • Page 294 • Communication with the port number specified in the Email settings is available for communication. (page 161 "Configuring SMTP Server Settings") RICOH UCS function • When no proxy is used TCP: 80, 443, 5222, 17990, 17992 UDP: 50000 – 65535 (Maximum 6 ports) •...

  • Page 295: Ricoh Interactive Whiteboard D6510

    • A low humidity (60% or less) is recommended when the product is installed in a high temperature environment. Altitude Maximum: 2500 m (8200 feet) RICOH Interactive Whiteboard D6510 LCD panel Item Specifications Size 65V inch wide (diagonal 1651 mm) Effective display area (H ×...
  • Page 296 10. Appendix Item Specifications Aspect ratio 16 : 9 Display color Approximately 1.06 billion colors (10 bit each for R, G, and B) Pixel pitch (H × V) 0.744 × 0.744 mm (0.03 × 0.03 inches) Maximum brightness 350cd/m • Brightness changes in accordance with the image settings. In addition, the brightness fades as the product ages.
  • Page 297 Specifications External Interface (Controller) Item Specifications Input connector Capture Board Digital Input (Correspond to HDMI)×1 • Digital Input (Copyright-protected content not supported) DisplayPort terminal×1 • DisplayPort Input (Copyright-protected content not supported) Mini D-SUB15Pin×1 • VGA Input Controller Unit Microphone Input×1 •...
  • Page 298 • Communication with the port number specified in the Email settings is available for communication. (page 161 "Configuring SMTP Server Settings") RICOH UCS function • When no proxy is used TCP: 80, 443, 5222, 17990, 17992 UDP: 50000 – 65535 (Maximum 6 ports) •...
  • Page 299 Specifications Power source Item Specifications Power source used North America: 120 V (±10%), 60 Hz Europe: 220–240 V (±10%), 50 Hz Asia: 220-240 V (±10%), 50/60 Hz Maximum power consumption 350 W Power consumption in standby mode 45 W Weight / Dimensions Item Specifications Weight (Main unit)

  • Page 300: Ricoh Interactive Whiteboard D7500

    • A low humidity (60% or less) is recommended when the product is installed in a high temperature environment. Altitude Maximum: 2500 m (8200 feet) RICOH Interactive Whiteboard D7500 LCD panel Item Specifications Size 75V inch wide (diagonal 1892.73 mm) Effective display area (H ×...
  • Page 301 Specifications Item Specifications Response speed 8 ms (Gray to Gray) Touch panel Item Specifications Detection method ShadowSense Type Guard glass Thickness: Approximately 4.0 mm (0.16 inches) (AG Anti-Glare Glass) (With AR coating) External Interface (Controller) Item Specifications Input connector Capture Board Digital Input (Correspond to HDMI)×1 •...
  • Page 302 10. Appendix Item Specifications USB Port Controller Unit USB2.0 TypeA (1): For connecting USB device such as a USB flash memory device. USB2.0 TypeA (2): For connecting the Pen Sensor Kit. This terminal can also be used for connecting a device such as a USB flash memory device when the Pen Sensor Kit is not connected.
  • Page 303 • Communication with the port number specified in the Email settings is available for communication. (page 161 "Configuring SMTP Server Settings") RICOH UCS function • When no proxy is used TCP: 80, 443, 5222, 17990, 17992 UDP: 50000 – 65535 (Maximum 6 ports) •...

  • Page 304: Ricoh Interactive Whiteboard D8400

    • A low humidity (60% or less) is recommended when the product is installed in a high temperature environment. Altitude Maximum: 2500 m (8200 feet) RICOH Interactive Whiteboard D8400 LCD panel Item Specifications Size 84 inch wide (diagonal 2134.62 mm) Effective display area (H ×...
  • Page 305 Specifications Item Specifications Aspect ratio 16 : 9 Display color Approximately 1.06 billion colors (10 bit each for R, G, and B) Pixel pitch (H × V) 0.4845 × 0.4845 mm (0.019 × 0.019 inches) Maximum brightness 350cd/m • Brightness changes in accordance with the image settings. In addition, the brightness fades as the product ages.
  • Page 306 10. Appendix External Interface (Controller) Item Specifications Input connector Capture Board Digital Input (Correspond to HDMI)×1 • Digital Input (Copyright-protected content not supported) DisplayPort terminal×1 • DisplayPort Input (Copyright-protected content not supported) Mini D-SUB15Pin×2 • VGA Input Controller Unit Microphone Input×1 •...
  • Page 307 • Communication with the port number specified in the Email settings is available for communication. (page 161 "Configuring SMTP Server Settings") RICOH UCS function • When no proxy is used TCP: 80, 443, 5222, 17990, 17992 UDP: 50000 – 65535 (Maximum 6 ports) •...
  • Page 308 10. Appendix Item Specifications Power consumption in standby mode Less than 50 W Weight / Dimensions Item Specifications Weight (Main unit) Main body and controller: Less than approximately 110 kg (242.6 lbs.) Physical dimensions (W × H × D) All options attached: 1935 ×...

  • Page 309: Trademarks

    Trademarks Trademarks Intel and Core are trademarks of Intel Corporation in the U.S. and / or other countries. Google Chrome, Google Drive, and Android are trademarks of Google Inc. ® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
  • Page 310 10. Appendix ® ® Microsoft Windows 10 Home ® ® Microsoft Windows 10 Pro ® ® Microsoft Windows 10 Enterprise Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks. Microsoft product screen shots reprinted with permission from Microsoft Corporation.

  • Page 311: About Added Or Changed Features

    You can draw markers by selecting See page 30 "Writing on the marker entry mode from the pen Screen". submenu. PDF file upload from RICOH When participating in a remote See RICOH Interactive Interactive Whiteboard whiteboard session, you can upload...
  • Page 312 See page 91 "Using the conferencing by connecting an RICOH UCS Function" external camera, microphone, and See page 200 "Changing speaker, and then switching to RICOH the Video Conference UCS mode. Settings" RICOH Streamline NX- You can manage the machine as a See page 253 "Managing...
  • Page 313 Version 1.8.0.0 Feature Description Reference Downloading RICOH RICOH Interactive Whiteboard Client See page 103 "Things You Interactive Whiteboard for Windows or Android OS can be Can Do on the Web Page" Client for Windows or downloaded from the menu on the Android OS from the Web Web page.
  • Page 314 Version 1.6.0.0 Feature Description Reference Writing on the screen with On RICOH Interactive Whiteboard See page 25 "Operating the touch pen or your fingers D6500, you can use the touch pen or Screen" your fingers to write on the screen.
  • Page 315 You can participate in a remote See RICOH Interactive Whiteboard Client function whiteboard from the iPad that is Whiteboard Client Start installed with RICOH Interactive Guide Whiteboard Client. *1 The feature may not be supported on some machine models. Version 1.5.0.0...
  • Page 316 USB flash File". memory device or in a shared folder or sending the file via e-mail. RICOH UCS screen sharing During a video conference, you can See page 87 "Sharing the share the screen of the machine that is...
  • Page 317 About Added or Changed Features Feature Description Reference Security Settings The security settings screen has been See page 192 "Changing added so that viewing and configuring the Security Settings". all security related settings is possible. Manually specifying a You can choose whether or not to passcode specify a passcode manually in the security settings when starting a...
  • Page 318 MEMO Y406-7501H...
  • Page 320 EN GB EN US EN AU Y406-7501H © 2015, 2016, 2017 Ricoh Co., Ltd...

This manual is also suitable for:

D5510D6500D6510D7500D8400

Table of Contents