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Maintenance
Cleaning
Clean the exterior of the probe using a soft cloth moistened with distilled water or
isopropyl alcohol solution. Do not use abrasive agents, strong detergents or other
solvents that may damage the probe. Dry the probe thoroughly before using. Clear
receptacles on accessories of debris before connecting to the probe.
CAUTION. The probe case is not sealed. Do not immersed it in liquid or allow
moisture to penetrate it. Keep probe body and all accessories clean and
Service
Defective Probes
Return defective probes to a Teledyne LeCroy service facility for diagnosis and exchange.
Defective probes must be returned in order to receive credit for the probe core.
A defective probe under warranty will be either repaired or replaced with a factory
refurbished probe. A defective probe not under warranty can be exchanged for a factory
refurbished probe. A modest fee is charged for this service.
Returning a Probe
Contact your local Teledyne LeCroy service center for calibration or other service. If the
product cannot be serviced on location, the service center will give you a Return Material
Authorization (RMA) code and instruct you where to ship the product. All products
returned to the factory must have an RMA.
Return shipments must be prepaid. Teledyne LeCroy cannot accept COD or Collect
shipments. We recommend air-freighting. Insure the item you're returning for at least the
replacement cost.
1.
Remove all accessories from the probe.
2.
Pack the probe in its case. If possible, include all tips, but not the manual.
3.
Pack the case in its original shipping box, or an equivalent carton with adequate
padding to avoid damage in transit.
4.
Mark the outside of the box with the shipping address given to you by Teledyne
LeCroy. Be sure to add the following:
•
•
5.
If returning a probe to a different country: contact Teledyne LeCroy Service for
instructions on completing your import/export documents.
ATTN:<RMA code assigned by Teledyne LeCroy>
FRAGILE
User Manual
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