Accessing support information .......................................................................................................................................29
Component replacement procedures..............................................................................................................................32
Preparation for disassembly ...................................................................................................................................32
Computer feet ..........................................................................................................................................................32
Bottom cover............................................................................................................................................................33
Battery .....................................................................................................................................................................35
Hard drive.................................................................................................................................................................35
WLAN module...........................................................................................................................................................37
Memory module.......................................................................................................................................................39
Solid-state drive ......................................................................................................................................................40
Speakers...................................................................................................................................................................41
Power connector ......................................................................................................................................................42
Touchpad click board ...............................................................................................................................................43
Touchpad..................................................................................................................................................................44
USB/power button board .........................................................................................................................................45
Fan............................................................................................................................................................................46
System board ...........................................................................................................................................................47
Heat sink assembly..................................................................................................................................................49
Display assembly .....................................................................................................................................................51
Top cover with keyboard..........................................................................................................................................58
6 Using Setup Utility (BIOS) ....................................................................................................................................................59
Starting Setup Utility (BIOS) ............................................................................................................................................59
Updating Setup Utility (BIOS) ..........................................................................................................................................59
Determining the BIOS version .................................................................................................................................59
Preparing for a BIOS update ....................................................................................................................................60
Downloading a BIOS update ............................................................................................................................60
Installing a BIOS update...................................................................................................................................60
Creating a system restore .......................................................................................................................................63
Restoring and recovery methods ............................................................................................................................63
8 Using HP PC Hardware Diagnostics .....................................................................................................................................65
vi