Appendix A: Errors And Troubleshooting; Identifying Errors - SolarEdge SE K Series Installation Manual

Appendix A: Errors and Troubleshooting

This chapter describes how to troubleshoot general system problems. For further
assistance, contact SolarEdge Support.

Identifying Errors

Errors may be indicated in various system interfaces: On the inverter bottom panel, a
red LED indicates an error. In the monitoring platform and SetApp, errors are displayed
with codes.
For more information on the codes displayed for error and warning messages, refer to
http://www.solaredge.com/sites/default/files/se-inverter-installation-guide-error-
codes.pdf. This document describes errors that appear in SetApp, monitoring platform,
and LCD (for inverters with LCD). To identify the error types, use the methods described
below.
To identify the error type using the inverter LEDs:
1. Move the ON/OFF/P switch to P position for 2 seconds and release it.
2. Observe the LED lights and use the following table to identity the
error type. For more information, refer to:
https://www.solaredge.com/leds
Error Type
Isolation or RCD problem
Grid error
High temperature
Pairing failed
Other issue
To identify the error type using the monitoring platform:
1. Open the site dashboard and click the Layout icon.
2. Right-click the inverter and select Info from the menu. The inverter details window is
displayed.
3. Click the Errors tab. The list is displayed.
Three Phase Inverters with Synergy Technology
Appendix A: Errors and Troubleshooting
Inverter LED Color and State
Red Green
Blinking OFF
OFF ON
OFF Blinking
OFF OFF
OFF OFF
65
Blue
OFF
OFF
OFF
ON
Blinking