Samsung LS03T User Manual
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USER MANUAL
LS03T
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.

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Summary of Contents for Samsung LS03T

  • Page 1 USER MANUAL LS03T Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No. If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
  • Page 2: Before Reading This User Manual

    Settings > Support > Open e-Manual Scan this QR code with your smart device to visit Samsung's online Customer Service Center. You can also use your PC to visit "www.samsung.com" and click Support. On the website, you can download the manuals and see its contents on your PC or mobile device.
  • Page 3: Warning! Important Safety Instructions

    Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. CAUTION Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.
  • Page 4 Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.
  • Page 5 Internet connection, and minimize the risk of unauthorized access. These steps are listed below: When Samsung releases software updates to improve the security of your TV, you should promptly install these updates. To automatically receive these updates, turn on Auto Update in the TV's menu ( >...
  • Page 6: Table Of Contents

    Setting up Art mode ---------------------------------------------------------------------------- Using Art mode with the SmartThings app ---------------------------------------------------------------------------- The Samsung Smart Remote About the Buttons on the Samsung Smart Remote ---------------------------------------------------------------------------- Pairing the TV to the Samsung Smart Remote ---------------------------------------------------------------------------- Installing batteries into the Samsung Smart Remote...
  • Page 7: 01 Tv Installation

    01 TV Installation One Connect Cable Guide One Connect 4 inches 10 cm To connect the One Connect Cable to the One Connect and your TV, follow these steps: 1. After the TV is completely set up and placed in its final position, connect the One Connect Cable to the One Connect and the TV as shown in Steps 1 to 3 above.
  • Page 8: Mounting The Tv On A Wall

    Refer to the installation manual included with the Samsung wall mount kit. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
  • Page 9: Providing Proper Ventilation For Your Tv

    When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only.
  • Page 10 Preventing the TV from falling 1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. – You may need additional material such as wall anchors depending on the type of wall.
  • Page 11: 02 Using Art Mode

    TV. – If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely. In Art mode, the brightness and color tone of your TV are automatically adjusted depending on the ambient, and the TV can be automatically turned off.
  • Page 12: Viewing Images

    Viewing images Options+ Recents Art Store My Collection Settings The image on your TV may differ from the image above depending on the model and geographical area. To view an image in Art mode, select one of the menus below. To switch to the sub menu where you can select images, press the Select button, one of the four directional buttons, or button in Art mode.
  • Page 13 Import images from an external storage device 1. Connect an external storage device that contains images to the TV. 2. Use the directional buttons on the remote control to move to My Collection, and then move to the connected external storage device. 3.
  • Page 14: Setting The Style Of The Selected Image

    Setting the style of the selected image Matte Details Favorites Cantemporary The image on your TV may differ from the image above depending on the model and geographical area. Use the directional buttons on the remote control to move to Options+ at the top of the screen. You can use the following menus: Details You can find more information about the image.
  • Page 15: Setting Up Art Mode

    Apply a border style and a color to an image 1. Using the directional buttons on the remote control to move to the image whose border style and color you want to change, move to Options+ at the top of the screen, and then select Matte. 2.
  • Page 16: Using Art Mode With The Smartthings App

    Once you have installed the SmartThings app on your mobile device, you can use the following functions: You can download the SmartThings app from Google Play Store, Samsung Apps, or the App Store. – The features or terminology may vary depending on the version of the SmartThings app.
  • Page 17: 03 The Samsung Smart Remote

    03 The Samsung Smart Remote About the Buttons on the Samsung Smart Remote The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. (Power) (Bixby) When watching TV, press to switch to Art Runs Bixby. Press and hold the button, mode.
  • Page 18: Pairing The Tv To The Samsung Smart Remote

    Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons...
  • Page 19: 04 Initial Setup

    04 Initial Setup When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment. To perform the Initial Setup using the SmartThings app, you must connect your mobile device via Wi-Fi. If the pop-up for setup does not appear automatically in the SmartThings app on your mobile device, manually add the TV using Add Device on the dashboard of the SmartThings app, and then continue with the set up process.
  • Page 20: 05 Troubleshooting And Maintenance

    Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5-1.8 m) away. If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. English - 20...
  • Page 21 The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume. Program the cable box or satellite box remote control to operate the TV. Refer to the cable box or satellite box user manual for the SAMSUNG TV code. The TV settings are lost after 5 minutes.
  • Page 22: Precautions When Using Art Mode

    Settings > General > System Manager > Auto Protection Time function does not work in Art mode. What is Remote Support? Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely: Diagnose your TV Adjust the TV settings for you...
  • Page 23: Eco Sensor And Screen Brightness

    How does Remote Support work? You can easily get Samsung Remote Support service for your TV. 1. Call the Samsung service center and ask for remote support. 2. Open the menu on your TV, and then go to the Support menu. ( >...
  • Page 24: 06 Specifications And Other Information

    06 Specifications and Other Information Specifications Model Name QN32LS03T Display Resolution 1920 x 1080 Screen Size Diagonal Measured Diagonally 31.5 inches Sound (Output) 20 W Dimensions (W x H x D) Body 28.7 x 16.5 x 1.0 inches (728.9 x 419.4 x 24.7 mm) With Stand 28.7 x 17.8 x 5.6 inches (728.9 x 452.0 x 143.0 mm)
  • Page 25: Decreasing Power Consumption

    Decreasing power consumption When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time. Dimensions Back panel detail / Rear view The displayed image may differ from your TV, depending on the model.
  • Page 26 If you experience issues, please do not take the TV back to the store. In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung. com or www.samsung.com/spsn for support and warranty service.
  • Page 27 QUICK SETUP GUIDE Scan this QR code with your smart phone to see helpful videos.
  • Page 28 ONE CONNECT (M4 x L14) User Manual / Samsung Smart Remote / Power Cable One Connect One Connect Cable Holder-Cable Regulatory Guide Batteries (AA x 2)
  • Page 30 (M4 x L14)
  • Page 32 ONE CONNECT 10 cm 4 inches...
  • Page 33 (M4 x L14) (M4 x L14)
  • Page 34 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No. To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Learn the Menu Screen link below.
  • Page 35 Connection Notes Using the Auto Protection Time and Energy Saving Peripherals Functions Controlling External Devices with a Samsung Remote Updating the TV's Software Control - Using the Universal Remote 80 Audio and Video Functions for the Visually or Hearing Using Anynet+ (HDMI-CEC)
  • Page 36 Troubleshooting Picture Issues The TV Screen does not Display Properly 112 Testing the picture 131 When the TV screen does not display properly Sound and Noise Issues The TV does not Turn On 116 Testing the sound 138 When your TV does not turn on Channel and Broadcast Issues The Picture is Distorted, or No Sound Comes Out of the Sound Bar...
  • Page 37 Accessibility Guidance Learn the Menu Screen 173 Using the Accessibility Menu 177 Using the TV with Voice Guide on 179 Using the guide 181 Using Schedule Viewing 182 Using the Channel List 183 Using Smart Hub 186 Launching the e-Manual 187 Using Bixby...
  • Page 38: Connection Guide

    Guide Learn how to use various features. Connections You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the Internet by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV.
  • Page 39: Connecting An Antenna

    Connecting an Antenna You can connect a coaxial cable to your TV. An antenna connection is not necessary if you connect a cable box or satellite box. - 6 -...
  • Page 40: Connecting To The Internet

    Connecting to the Internet You can get access to the Internet through your TV. Settings General Network Open Network Settings Try Now Configure network settings to connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet.
  • Page 41 Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless access point's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen.
  • Page 42 Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.
  • Page 43: Screen Sharing (Smart View) With Your Mobile Device

    Screen Sharing (Smart View) with your Mobile Device You can watch the screen of your mobile device on the TV screen through Smart View or Tap View. For information on how to share the screen with your mobile device, refer to Source Connection Guide Smartphone...
  • Page 44 By tapping the mobile device on your TV, you can watch mobile device's screen through the TV screen. This function may not be supported depending on the model. This function is available in Samsung mobile devices with Android 8.1 or higher. Enable Tap View on your mobile device.
  • Page 45: Connection Cables For External Devices

    Connection Cables for External Devices You can view detailed information about the connection cables for external devices that can be connected to the TV. Cable name Image Description Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV. HDMI Cables are divided into various types according to the types of input or output ports on external devices.
  • Page 46 Cable name Image Description DVI to HDMI cables can transmit only digital video signals and not audio signals. We recommend that you use HDMI to HDMI cables. HDMI Optical cables are used to transmit audio signals to external speakers with low signal loss. Optical Optical cables do not transmit video signals.
  • Page 47: Switching Between External Devices Connected To The Tv

    For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote." When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media content listed on the device.
  • Page 48 Universal Remote You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen. This function may not be supported depending on the model or geographical area.
  • Page 49: Connection Notes

    Connection Notes When connecting an external device, note the following: The number of connectors, and their names and locations may differ with the model. Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors, and their names and locations may differ with the manufacturer.
  • Page 50 Connection notes for computers • For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)." • If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same network.
  • Page 51: Peripherals

    Source Universal Remote You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen. This function may not be supported depending on the model or geographical area.
  • Page 52: Using Anynet+ (Hdmi-Cec)

    You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."...
  • Page 53: Controlling The Tv With A Keyboard, Mouse, Or Gamepad

    Controlling the TV with a Keyboard, Mouse, or Gamepad Connecting a keyboard, mouse, or gamepad to make it easier to control the TV. Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard, mouse, or gamepad to make it easier to control the TV. Connecting a USB keyboard, mouse, or gamepad Plug the keyboard, mouse or gamepad cable into the USB port.
  • Page 54 Using the keyboard and mouse Button Description Directional keys Use to navigate the menu, or move the focus to highlight items on the Home Screen. Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 / F2 / F3 / F4 key Color buttons ―...
  • Page 55: Entering Text Using The On-Screen Virtual Keyboard

    Setting up the input devices Settings General External Device Manager Input Device Manager • Keyboard Settings You can set up the keyboard with the Keyboard Language Keyboard Type functions. • Mouse Settings You can set up the mouse with the Primary Button Pointer Speed functions.
  • Page 56 Options Select on the virtual keyboard screen. The following options are available: The options available may differ depending on the function running currently. • Recommended text • Reset Recommended Text Memory • Accented Character Preview • Predict Next Character (when using direction buttons) •...
  • Page 57: Smart Features

    Smart Features You can enjoy various apps with Smart Hub. Using Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perform more functions.
  • Page 58 Displaying the Home Screen Press the button. Sources HDMI 1 Remote Access Connection Guide Universal Remote Source The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen.
  • Page 59 • Picture Mode You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup. • Sound Mode You can select a sound mode to optimize your listening experience.
  • Page 60 • Color Tone You can select a color tone suitable for your viewing preferences. To change to a color tone that you want, press the Select button. • Picture Clarity You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button. To set the detailed options, press the up directional button, and then select Picture Clarity Settings.
  • Page 61 Go to the Samsung Account screen to create a new account or sign out of your account. For more information, refer to "Using a Samsung account." • Notification You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to broadcast a scheduled program or when an event occurs on a registered device.
  • Page 62 Universal Guide can recommend content tailored to your preferences. You can use this feature on your mobile device with the Samsung SmartThings app. To enjoy the content from these apps on your TV, they must be installed on the TV.
  • Page 63 Move Remove The image on your TV may differ from the image above depending on the model and geographical area. Moving an item on the Home Screen Move the focus to the app you want to move, press and hold the Select button on the remote control, and then select Move in option menu.
  • Page 64 Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub Try Now When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. You can turn this function on or off. Press the Select button at the current menu. Launching the last used app automatically Settings General...
  • Page 65: Using A Samsung Account

    Terms & Conditions, Privacy Policy after logging in to your Samsung account. You can create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. Signing in to a Samsung account...
  • Page 66 You can view or manage your payment information. • Back up You can back up the TV settings to your Samsung Cloud storage. When resetting or replacing the TV, you can also restore its settings with the backed-up settings. •...
  • Page 67: Using Remote Access

    Using Remote Access Use the TV to access your PC via Remote PC, Screen Sharing (Wireless) or Cloud Service. Source Remote Access You can use the TV to access your PC via Remote PC, Screen Sharing (Wireless) or Cloud Service. For easy computer use, connect a keyboard and a mouse to your TV in advance.
  • Page 68 • Mac OS: 1. Select Menu System Preferences and then click Sharing. 2. Select the Screen Sharing check box. 3. Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x 900 or lower. If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote computer.
  • Page 69 Use the bookmarking function of the browser, you can add or delete the cloud service link to or from Remote Access. To add the cloud service, you must be signed in to your Samsung account. The number of cloud services that can be added to Remote Access is limited.
  • Page 70 ID and password without biometric authentication on mobile devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on your TV.
  • Page 71: Using The Apps Service

    If you are signed out of your Samsung account, select Sign In to sign in. If you want to download new apps using Apps, first sign in to your Samsung account. App Search You can search for available apps. Settings You can manage the installed apps.
  • Page 72 Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is complete, the Open menu appears. Select Open to run the app immediately. You can view installed apps on the Settings screen.
  • Page 73 Managing installed apps Select Settings on Apps. You can manage installed apps. Settings Copyright Auto Update : ON Delete Add to Home Lock Move Reinstall View Details The image on your TV may differ from the image above depending on the model and geographical area. Removing an app 1.
  • Page 74 Locking and unlocking apps 1. Select an app to lock or unlock. 2. Select Lock/Unlock. The selected app is locked or unlocked. To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings General System Manager...
  • Page 75: Using The Gallery App

    The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronized with a mobile device that supports the Samsung Cloud. The available content types are photos, videos, stories, and other content shared through your groups.
  • Page 76: Using The Smartthings App

    SmartThings app installed on them. You can receive notifications about the statuses of your connected devices. To use this function, you must be logged in to your Samsung account. This function may not be supported depending on the model or geographical area.
  • Page 77: Using The E-Manual

    Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. You can download a copy of the e-Manual from Samsung's website to view or print on your PC or mobile device (http:// www.samsung.com). Some menu screens cannot be accessed from the e-Manual.
  • Page 78 Using the buttons in the e-Manual e-Manual Guide Troubleshooting First Time Use Recently Viewed Topics The image on your TV may differ from the image above depending on the model and geographical area. (Search) Select an item from the search results to load the corresponding page. (Sitemap) It displays the lists for each item in e-Manual.
  • Page 79 e-Manual Internet Surf the Internet on your TV. Before using the Internet, refer to "Read Before Using the Internet Function." Words in blue (e.g., Internet) indicate a menu item. The image on your TV may differ from the image above depending on the model and geographical area. (Try Now) Allows you to access the corresponding menu item and try out the feature right away.
  • Page 80: Using The Internet

    Biometrics Authentication on your mobile device without entering your ID and password. However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been logged in the mobile device with a Samsung account registered in Samsung Pass.
  • Page 81: Playing Pictures/Video/Music

    "Read Before Playing Photo, Video, or Music Files." Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. You can use the following functions on the media content list screen of a storage device.
  • Page 82 Sort By Sorts the content list by Title or Date. This function may not be supported depending on the type of external device. Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded.
  • Page 83 Listening to your mobile device sound through the TV speaker using Sound Mirroring Search for and connect to your TV from the (Bluetooth) device list on your mobile device. Select media content to play on your mobile device. The selected media is played through the TV speaker. If the TV and the sound bar are connected wirelessly, the operation may be restricted.
  • Page 84 • Move to a specific playback section, move up the focus on the playback bar, and then select one of the five thumbnails. This function may not be supported depending on the file format. • Stop Stop the contents being played. •...
  • Page 85 • Picture Off Plays music files with the screen off. • Screen Fit Fits a photo to the screen. • Rotate left Rotate right Rotates a photo left or right. • Zoom Zooms in a photo. • Background Music Pauses or resumes the background music while the TV displays photos. This function is available after enabling the Background Music option.
  • Page 86: Using Bixby

    Bixby is available only when the TV is connected to the Internet. To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed in to your Samsung account.
  • Page 87 Bixby generated for your voice. You can delete a voice ID after selecting Profile. When the voice ID is deleted, its icon also disappears. If you are signed out of your Samsung account, select My Profile to sign in.
  • Page 88 • Voice response You can change or turn off Bixby's voice. This function may not be supported depending on the language selected for Bixby. • Sound feedback Play a sound when Bixby starts and stops listening. • Privacy You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services. Recommended commands Displays recommended commands you can use to control the TV with Bixby given the current context.
  • Page 89 • The existing functional specifications may be changed if Bixby is updated. • Bixby is available only on TVs that support it and come with remote controls that have a microphone. • Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains numeric values or symbols, the function may not operate properly.
  • Page 90: Tv Viewing

    Guide while watching TV, press the (Channel) button on the Samsung Smart Remote or press the GUIDE button on the standard remote control. To see information about analog channels and use the analog channel functions of the Guide, you must finish the service provider settings in initial setup.
  • Page 91: Setting Up A Schedule Viewing

    Move the focus to the program you want in the Guide, and then press and hold the Select button. You can use the following functions: • Schedule Viewing You can schedule the viewing of a broadcast scheduled program. • Cancel Scheduled Viewing You can cancel scheduled viewings.
  • Page 92 Using schedule viewing to view programs at a specified time on a specified date Live TV Schedule Manager Add Viewing To schedule a viewing, set the values for Antenna, Channel, Repeat, Date, and Start Time of the broadcast program to view, and then select Save. Check the current time in Settings General...
  • Page 93: Using The Channel List

    It displays only the favorites list that includes the favorite channel. • Samsung TV Plus While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for Samsung TV Plus.
  • Page 94: Editing Channels

    Editing Channels Edit the channels stored on your TV. Live TV Channel List Edit Channels Edit Channels screen contains the following icons: – : A favorite channel On the Edit Channels screen, you can select channels and use the following functions: •...
  • Page 95: Using A Personal Favorites List

    Using a Personal Favorites List Designate frequently watched channels as favorite channels. Favorite channels are highlighted in the Edit Channels Channel List screens with the symbol. You can create up to five favorites lists so that your family members can create their own personal favorites list. Create a favorites list Live TV Channel List...
  • Page 96: Tv-Viewing Support Functions

    TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List Press the up directional button on your remote control, move the focus to or Cable, and then press the Select button.
  • Page 97 Watching blocked / restricted programs To watch a blocked program, enter the PIN when requested. When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock Settings blocks it. Enter the PIN to unblock the program when a message appears requesting the code. Enable Data Service Settings Broadcasting...
  • Page 98 Configuring advanced broadcasting audio settings Settings Broadcasting Audio Options Audio Options functions differently for analog and digital channels. • Preferred Language This is the language you will hear while watching TV if the language is included in the broadcast signal. •...
  • Page 99: Picture And Sound

    Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience.
  • Page 100 Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: • Brightness Try Now • Contrast Try Now • Sharpness Try Now • Color Try Now • Tint (G/R) Try Now •...
  • Page 101: Setting The Viewing Environment For External Devices

    Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™, Xbox™, or Nintendo Switch™.
  • Page 102 Settings General External Device Manager Cable Box IP Remote Set the cable box that supports IP control to be controlled with Samsung remote control. This function may not be supported depending on the model. Using Input Signal Plus Settings General...
  • Page 103: Changing The Picture Size And Position

    This function is available only if Picture Size is set to Custom. To change the picture position on analog channels, first enlarge the picture and then change the position. These functions may not be available on Samsung TV Plus and some applications. - 70 -...
  • Page 104: Configuring A Sound Mode And Expert Settings

    Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select the available sound mode that you prefer for a content type or your listening environment. When an external device is connected, Sound Mode may change accordingly.
  • Page 105 Digital Output Audio Delay Try Now • This feature is only available when the external device is connected via HDMI (eARC) and SPDIF (Sony Philips Digital Interface). HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model. •...
  • Page 106: Using The Sound Support Functions

    Using the Sound Support Functions Configure the sound settings for your TV. Selecting speakers Settings Sound Sound Output Try Now You can select which speakers the TV uses for audio output. External speakers may not be controlled with the remote control. When an external speaker is enabled, some sound menus are not supported.
  • Page 107 Try Now If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.
  • Page 108: System And Support

    System and Support You can configure system and support settings, such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Settings General System Manager Time Try Now You can set the Clock...
  • Page 109 Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. • Time Zone Selects your time zone. This function is only available when the Clock Mode is set to Auto.
  • Page 110 Setting the clock manually Settings General System Manager Time Clock Clock Mode Manual When Clock Mode is set to Manual, you can directly enter the current date and time. Select the Date Time using the directional buttons on the remote control. Using the sleep timer Settings General...
  • Page 111: Using The Auto Protection Time And Energy Saving Functions

    Using the Auto Protection Time and Energy Saving Functions Set the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for 2 hours or more. This function may not be supported in some viewing modes.
  • Page 112: Updating The Tv's Software

    Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.
  • Page 113: Audio And Video Functions For The Visually Or Hearing Impaired

    Multi-output Audio, Slow Button Repeat, Accessibility Settings, etc. On the Samsung Smart Remote, press and hold the (Volume) button for 1 second or more. Even if the Voice Guide is set to or muted, the voice guide for Accessibility Shortcuts is enabled.
  • Page 114 Changing the volume, speed, pitch, and the TV background volume of the Voice Guide You can configure the volume, speed, pitch, and the TV background volume of the voice guide. The TV screen is turned off but audio continues Settings General Accessibility Picture Off...
  • Page 115 Setting the screen to black and white Settings General Accessibility Grayscale Try Now You can change the color of the TV screen to black and white to sharpen blurred edges caused by colors. Grayscale is on, some Accessibility menus are not available. This function may not be supported depending on the model or geographical area.
  • Page 116 Showing captions Settings General Accessibility Caption Settings Try Now Caption to watch programs with the captions displayed. Captions are not displayed by programs that do not support captions. This function has no relationship with the features for controlling subtitles of DVD or Blu-ray players. To control DVD or Blu-ray subtitles, use the subtitle feature of the DVD or Blu-ray player and the player's remote control.
  • Page 117 Listening to the TV through Bluetooth devices (for the hearing impaired) Settings General Accessibility Multi-output Audio You can turn on both the TV speaker and Bluetooth headphone at the same time. When this function is active, you can set the volume of the Bluetooth headphone higher than the volume of the TV speaker. This function may not be supported depending on the model.
  • Page 118: Using The Voice Recognition Feature

    Using the Voice Recognition feature You can change the settings of a Voice Assistant after selecting it. This function is supported only in The Frame. Select the Voice Assistant Settings General Voice Voice Assistant Select the Voice Assistant to use. To use this function, the TV must be connected to the Internet.
  • Page 119: Using Other Functions

    If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to "0000." On the Samsung Smart Remote: Press (Volume) button.
  • Page 120 Managing External Devices Settings General External Device Manager Device Connect Manager Try Now When you connect external devices, such as mobile devices or tablets connected to the same network as the TV so you can share content, you can view the list of allowed devices and connected devices. •...
  • Page 121: Precautions And Notes

    • If you want to download new apps using Apps, first sign in to your Samsung account. • Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Visit http://www.samsung.com for more information on specific device information and content availability.
  • Page 122: Read Before Using The Internet Function

    Read Before Using the Internet Function Read this information before using the Internet function. • File download is not supported. • The Internet function may not be able to access certain websites, including websites operated by certain companies. • The TV does not support playback of flash videos. •...
  • Page 123 Precautions for wireless Internet • This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.
  • Page 124: Read Before Playing Photo, Video, Or Music Files

    • Certain files, depending on how they are encoded, may not play on the TV. • Certain files are not supported on all models. • The DivX and DTS codecs are not supported by the Samsung TV models released in 2020. - 91 -...
  • Page 125 Supported subtitles Subtitle formats Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Video formats with subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub...
  • Page 126 Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note...
  • Page 127 Supported video codecs (TU7 series, BET-H) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) *.avi 3840 x 2160: 30 H.264 BP/MP/HP *.mkv 1920 x 1080: 60 3840 x 2160 *.asf HEVC (H.265 - Main, Main10) *.wmv Dolby Digital Motion JPEG...
  • Page 128 Other restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. • Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. •...
  • Page 129 Supported video codecs (The Frame) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) H.264 BP/MP/HP *.avi HEVC (H.265 - Main, *.mkv Main10) *.asf Motion JPEG *.wmv Dolby Digital *.mp4 MPEG4 SP/ASP LPCM *.mov Window Media Video ADPCM(IMA, MS) v9 (VC1) *.3gp...
  • Page 130 Other restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. • Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. •...
  • Page 131 Supported video codecs (T5/N5/M4 series or lower, BET-M, BET-B) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) H.264 BP/MP/HP *.avi HEVC (H.265 - Main, *.mkv Main10) *.asf Motion JPEG *.wmv *.mp4 Dolby Digital MPEG4 SP/ASP *.mov LPCM Window Media Video...
  • Page 132 Other restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. • Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. •...
  • Page 133: Read After Installing The Tv

    Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...
  • Page 134: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. • Resolution: 3840 x 2160p, 4096 x 2160p This function is supported by TU7 series, BET-H. If Input Signal Plus is set to Off Color Depth / Frame rate (fps) Chroma RGB 4:4:4...
  • Page 135: Read Before Connecting A Computer (Supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) Check the resolutions supported for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next pages. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolutions are 3840 x 2160 at 60 Hz (TU7 series, BET-H) and 1920 x 1080 at 60 Hz (The Frame, T5/N5/M4 series or lower, BET-M, BET-B).
  • Page 136 VESA DMT Horizontal Vertical Polarity Resolution Clock frequency frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...
  • Page 137 VESA CVT Horizontal Vertical Polarity Resolution Clock frequency frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 2560 x 1440 60 Hz 88.787 59.951 241.500 + / - 2560 x 1440 120 Hz 192.996 119.998 497.750 + / - The resolution may not be supported depending on the model.
  • Page 138: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the resolutions supported for video signals. CTA-861 Horizontal Vertical Polarity Resolution Clock frequency frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i...
  • Page 139 Horizontal Vertical Polarity Resolution Clock frequency frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 4096 x 2160 24 Hz 54.000 24.000 297.000 + / + 4096 x 2160 25 Hz 56.250 25.000 297.000 + / + 4096 x 2160 30 Hz 67.500...
  • Page 140: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth • You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.
  • Page 141: Blocking Programs Based On Their Tv Rating

    Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL.
  • Page 142 Blocking movies based on their Motion Picture Association of America (MPAA) rating This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.”...
  • Page 143 Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
  • Page 144: Licenses

    HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage (http://opensource.samsung.com). This license may not be supported depending on the model or geographical area.
  • Page 145: Troubleshooting

    Troubleshooting If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, view the FAQ section or contact the Samsung Call Center. Picture Issues When the TV has trouble with the picture, these steps may help resolve the problem.
  • Page 146 The problem Try this! If the colors on your TV are correct but just a little too dark or bright, try adjusting the following settings first. • Settings Picture Expert Settings Contrast Screen Brightness • Settings Picture Expert Settings Brightness •...
  • Page 147 UHD and set the resolution. For more information, contact your service provider. When using a Samsung TV Plus channel, check the network connection. When the network speed is slow, the app may not work or the image quality may be poor.
  • Page 148 External Device Manager Input Signal Plus If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
  • Page 149: Sound And Noise Issues

    Sound and Noise Issues When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Device Care Self Diagnosis Sound Test Try Now If the TV plays the Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.
  • Page 150 The problem Try this! Sound Test. • Settings Support Device Care Self Diagnosis Sound Test Make sure that the audio cable is connected to the correct audio output connector on the external device. The speakers are making an odd sound. For antenna or cable connections, check the Signal Information.
  • Page 151 HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model. When you connect the Samsung Soundbar to the TV via Bluetooth, the power turns off and on together. It may not be supported depending on the Samsung Soundbar model.
  • Page 152: Channel And Broadcast Issues

    Channel and Broadcast Issues When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! Make sure that the external device is connected securely and turned on. Move Sources to switch to other input sources. “Weak or No Signal”...
  • Page 153: External Device Connectivity Issues

    External Device Connectivity Issues When the TV has difficulties connecting to external devices such as a PC, game console, or mobile device, these steps may help resolve the problem. The problem Try this! The "Mode Not Supported" message Adjust the output resolution of the external device to a resolution supported by appears.
  • Page 154 The problem Try this! When the PC screen does not appear or the PC is not recognized, check the power supply of the PC and then reconnect the HDMI cable between the PC and TV. When the symptom persists, check that the PC is in Sleep mode. The PC screen does not appear or it flickers.
  • Page 155: Network Issues

    Network Issues When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. Settings Support Device Care Self Diagnosis Smart Hub Connection Test Try Now Try Now If the TV has trouble with network connection or TV services, check the Smart Hub connection status. The problem Try this! Make sure that no items that can generate electromagnetic interferences are...
  • Page 156: Anynet+ (Hdmi-Cec) Issues

    Anynet+ (HDMI-CEC) Issues When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! You can use the TV's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are connected to the TV via an HDMI cable. For example, if a What is Anynet+? connected external device supports Anynet+, you can have the connected device turn on or off when you turn the TV on or off.
  • Page 157: Remote Control Issues

    The problem Try this! You cannot use the remote control when the TV is configuring Anynet+ or switching The message "Connecting to to the TV viewing screen. Anynet+ device..." or "Disconnecting from Anynet+ Use the remote control after the TV has completed the Anynet+ configuration or has device"...
  • Page 158: Media Files

    Apps When apps aren't working, these steps may help resolve the problem. The problem Try this! Languages supported by an app may be different from the TV Language set in I launched an app, but it's in a different the menu. language.
  • Page 159: Voice Recognition Issues

    When the voice recognition or Bixby functions aren't working, these steps may help resolve the problem. The problem Try this! With Samsung Smart Remote, the following features are available except for voice recognition. Try pairing the remote control with the TV.
  • Page 160: Other Issues

    Other issues Use these procedures to resolve other issues that may occur in relation to the product. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV.
  • Page 161 Shortcuts, see the following: The TV narrates the screen events in • Press and hold the (Volume) button on your Samsung Smart Remote. voice-over. • Press the CC/VD button or press and hold the MUTE button on your standard remote control.
  • Page 162: Diagnosing Tv Operational Issues

    Device Care Self Diagnosis Signal Information Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications. Reset Smart Hub • Settings Support...
  • Page 163: Getting Support

    Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.
  • Page 164: Faq

    In this section, you'll find the answers to the e-Manual questions we get asked about most often. The TV Screen does not Display Properly When the TV screen does not look right, you can check if the issue is caused by the product or the broadcasting signal and cables.
  • Page 165 HDMI IN HDMI IN HDMI IN Check the antenna and HDMI cable connections. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines. - 132 -...
  • Page 166 Try changing channels using the remote control. Source Press the button, select Source, choose another input source. - 133 -...
  • Page 167 If the same problem persists, run a diagnostic test. On the remote control, press the button. Settings Select Settings Support Device Care Self Diagnosis Picture Test. Support Device Care Support Select Settings Support Device Care Self Diagnosis Picture Test. - 134 -...
  • Page 168 Picture Test When a message appears, select and follow the on-screen instructions to complete the test. When a message appears, select and follow the on-screen instructions to complete the test. Picture Test Complete Close When a message appears, select Close and follow the on-screen instructions to complete the test.
  • Page 169 If the problem disappears during the test, check your TV signal. On the remote control, press the button. Settings Select Settings Support Device Care Self Diagnosis Signal Information to check the signal strength. Support Device Care Support Select Settings Support Device Care Self Diagnosis Signal Information...
  • Page 170 Signal Information Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception. Related menu path Settings Support Device Care Self Diagnosis Picture Test Try Now Settings Support Device Care Self Diagnosis Signal Information Try Now - 137 -...
  • Page 171: The Tv Does Not Turn On

    The TV does not Turn On If the TV screen is black, it is generally caused by a loose power cord or the peripheral device is turned off. When your TV does not turn on The color and design of the TV and its accessories and the features may differ depending on the model or geographical area.
  • Page 172 Power If the remote control sensor is not turned on, unplug the power cable and plug it back in. Connect Cable Connect Cable Disconnect and reconnect the One Connect cable between the TV and the One Connect (OC) Box. Make sure that the One Connect cable is not pinched or bent sharply.
  • Page 173 Check the remote control sensor again. If the LED is turned on, press the power button on your remote control to turn on your TV. If the remote control sensor turns off when you press the power button, your TV is correctly connected to the power supply.
  • Page 174 On the remote control, press the button. When the Home Screen appears, the TV is turned on but the connected external device does not work or any connection problem occurs. Connect Cable HDMI IN HDMI IN Connect HDMI IN Cable Check the connection of the HDMI cable to your TV or One Connect Box.
  • Page 175 Power If it does not turn on, make sure the power cable is properly connected to the device and to the wall outlet. If it does not turn on, make sure the power cable is properly connected to the device and to the wall outlet. Connect Cable HDMI IN...
  • Page 176 Component Make sure that the cables between your TV and the external devices are properly connected. The COMPONENT IN port may not be supported depending on the model or geographical area. Also make sure that the correct source is selected on the Home Screen ( Source).
  • Page 177: When The Tv Does Not Connect With An External Device

    The Picture is Distorted, or No Sound Comes Out of the Sound No TV sound from the soundbar, or distorted TV picture is usually caused by poor connections. When the TV does not connect with an external device properly The color and design of the TV and its accessories and the features may differ depending on the model or geographical area.
  • Page 178 HDMI IN HDMI IN HDMI IN First disconnect and reconnect the power cables and HDMI cables on the back of your TV or the One Connect (OC) Box, then unplug the power cord and plug it back into the wall outlet. HDMI If the external device supports UHD video, use a dedicated HDMI cable (4K) for HDMI video playback.
  • Page 179 HDMI IN For better video quality, use an HDMI cable if your external device supports it. HDMI Satellite If you are using a set-top box, check the cable connection. The cable you need to check depends on the type of set- top box.
  • Page 180 If the problem persists, check the video output settings in the settings menu of the external device, and ensure that your TV supports the video output mode. FHD TVs support up to 1080p video output, and UHD TVs support up to 2160p video output. One Connect Cable One Connect...
  • Page 181 HDMI HDMI (eARC) HDMI If your Sound Bar is connected to a receiver, and the receiver is connected to the TV using an HDMI cable, check the HDMI connector on the back of the TV. The cable must be connected to the HDMI (eARC) port on your TV. HDMI (ARC) is supported by some models.
  • Page 182: Internet Access Is Not Available

    Internet Access is not Available When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. When the TV can't connect to the Internet The color and design of the TV and its accessories and the features may differ depending on the model or geographical area.
  • Page 183 Settings Select Settings General Network Network Status to check the network status. General Network General Select Settings General Network Network Status to check the network status. Network Reset Network General If the network isn't connected, a network reset may be required. - 150 -...
  • Page 184 Make sure that your access point is working properly. Check the LED indicators on your access point to make sure it is operating normally. If you are using a wireless access point, check the access point location. If the access point is too far from the TV, move it closer.
  • Page 185 Settings If the same problem continues, select Settings General Network Network Status IP Settings change to a different DNS server. If a test occurs, cancel it and select Settings. General Network General If the same problem continues, select Settings General Network Network Status IP Settings...
  • Page 186 IP Settings DNS Setting Enter manually Select DNS Setting Enter manually. IP Settings DNS Server Select Server, enter 8.8.8.8, then select OK. Update now If the same problem continues, a software update or factory reset may be required. Related menu path Settings General Network...
  • Page 187: When No Sound Comes Out Of The Tv, Or The Sound Is Breaking Up

    There is No Sound or the Speakers are Making an Odd Sound When there is an issue with the sound on the TV, you can check whether the issue is caused by the product, or the broadcasting signal and cables. When no sound comes out of the TV, or the sound is breaking up The color and design of the TV and its accessories and the features may differ depending on the model or geographical area.
  • Page 188 Audio Out/Optical TV Speaker Sound Output Check the volume on the screen. If a number for the TV volume is not displayed, select Settings Sound Sound Output. Then, select Speaker. Settings Check the volume on the screen. If a number for the TV volume is not displayed, select Settings Sound Sound...
  • Page 189 Support Device Care Support To check sound output, select Settings Support Device Care Self Diagnosis Sound Test. Update now If the same problem continues, a software update or factory reset may be required. If there is sound but it is not clear, run a diagnostic test. On the remote control, press the button.
  • Page 190 Settings Go to Settings Support Device Care Self Diagnosis Sound Test to check the sound. Support Device Care Support Go to Settings Support Device Care Self Diagnosis Sound Test to check the sound. Settings If the test reveals a problem, select Settings Sound Expert Settings...
  • Page 191 Sound Sound Expert Settings If the test reveals a problem, select Settings Sound Expert Settings Reset Sound. Settings If the test shows no problems, select Settings Support Device Care Self Diagnosis Signal Information. - 158 -...
  • Page 192 Support Device Care Support If the test shows no problems, select Settings Support Device Care Self Diagnosis Signal Information. Signal Information Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception. Update now If the same problem continues, a software update or factory reset may be required.
  • Page 193 Related menu path Settings Sound Sound Output Try Now Settings Support Device Care Self Diagnosis Sound Test Try Now Settings Sound Expert Settings Reset Sound Try Now Settings Support Device Care Self Diagnosis Signal Information Try Now Settings Support Software Update Try Now Settings General...
  • Page 194: The Remote Control Does Not Work

    The Remote Control does not Work If the remote control is not working, the battery may be too low. When the remote control does not work The color and design of the TV and its accessories and the features may differ depending on the model or geographical area.
  • Page 195 Remove any obstruction covering the receiver on your TV. Make sure the remote control works properly. You can check whether the signal is being transmitted by pressing the power button and observing the front tip of the remote control through the camera on your smartphone. - 162 -...
  • Page 196 If you don't see any infrared signal, replace the batteries of the remote control. If you don't see any infrared signal, replace the batteries of the remote control. - 163 -...
  • Page 197 The remote control will work more effectively if you point it at the remote control sensor. If the same problem continues, try using the appropriate SAMSUNG remote control for your TV model. - 164 -...
  • Page 198 If you use an Multi-Brand Remote (MBR) or universal remote and your remote cannot operate an external device, move the external device closer to the One Connect Box. - 165 -...
  • Page 199: Updating The Software

    Updating the Software If you want to keep the TV in its best condition, or if you have an intermittent issue, please update it to the latest version. Updating to the latest TV software The color and design of the TV and its accessories and the features may differ depending on the model or geographical area.
  • Page 200 No Access Network Settings If your TV is not connected to the Internet, you can update the software using a USB drive. Settings Select Settings Support About This TV and check the model code and software version. - 167 -...
  • Page 201 About This TV and check the model code and software version. About This TV Model code: Software version: Select Settings Support About This TV and check the model code and software version. Using a computer, connect to www.samsung.com. - 168 -...
  • Page 202 Find your TV model and download the firmware file. SEE ALL SUPPORT Find your TV model and download the firmware file. Download Firmware Click Download to download the firmware. - 169 -...
  • Page 203 Unzip the downloaded file and store it in your USB drive top folder. Unzip the downloaded file and store it in your USB drive top folder. Insert the USB device into the USB slot on the back of your TV or the side of the One Connect Box. - 170 -...
  • Page 204 Update now The firmware update begins automatically. Your TV will automatically reset when the firmware update is completed. Do not turn off your TV while the firmware update is in progress. Settings After your TV turns on, select Settings Support About This TV and check the new firmware version.
  • Page 205 About This TV Model code: Software version: After your TV turns on, select Settings Support About This TV and check the new firmware version. Related menu path Settings Support Software Update Auto Update Try Now Settings Support About This TV Try Now - 172 -...
  • Page 206: Accessibility Guidance

    • Samsung Smart Remote On the Samsung Smart Remote, there are 2 thin horizontal rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume button. Press and hold the volume button to...
  • Page 207 Voice Guide to give you voice input and voice output. You can use the Samsung Smart Remote but the TV must be connected to the Internet. To speak a command, press and hold the button (located near the top of the Samsung Smart Remote, directly below the small LED (microphone) and above the directional button) and say the command, and then release the button.
  • Page 208 Learning about the Accessibility menu functions • Voice Guide Settings This function works on every screen on the TV and when turned on verbally tells you what the TV's current settings are and verbally provides details about the program you are watching. For example, it tells you the selected volume and the current channel and gives you program information.
  • Page 209 • Learn Menu Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. • Caption Settings You can view the caption in programs that provide broadcast captions. In programs that provide broadcast captions, the Position function is activated so that you can change the caption...
  • Page 210: Using The Tv With Voice Guide On

    Select button. • (Channel) button Of the 2 buttons that protrude from the center of the Samsung Smart Remote, the right one is the (Channel) button. Push up or pull down the (Channel) button to change the channel.
  • Page 211 Using program information When watching TV, press the Select button to view program information which then appears at the top of the screen. Voice Guide will say program subtitles or audio descriptions if they are available. To view more detailed program information, press and hold the Select button.
  • Page 212: Using The Guide

    When you want to know the program information for each channel while watching a broadcast program, press the GUIDE button on the remote control. Use the directional buttons to view the program information. On the Samsung Smart Remote, press the (Channel) button.
  • Page 213 When you open the Guide, a table grid of channels and programs is displayed. The top row displays Filter By : All then the day and times. Each row has a channel name on the left and programs on that channel on the right. In the Guide, use the up and down directional buttons to move between channels and use the left and right directional buttons to move between programs at different times within a channel.
  • Page 214: Using Schedule Viewing

    Using Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date. icon appears next to programs that have been configured for a schedule viewing. To set up a schedule viewing, you must first set the TV's clock ( Settings General System Manager...
  • Page 215: Using The Channel List

    This function may not be supported depending on the incoming broadcast signal. • Samsung TV Plus While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for Samsung TV Plus.
  • Page 216: Using Smart Hub

    When the Smart Hub home screen appears, use the left or right directional button to move the focus to Live TV Samsung TV Plus. Press the up directional button to move to the top row. You will be on the Guide item.
  • Page 217 Using the Smart Hub Home Screen On the leftmost part of the Smart Hub home screen is the static menu listed below. You can quickly and easily use the listed menu items to access the main TV settings or external devices, search, and apps. •...
  • Page 218 Go to the Samsung Account screen to create a new account or sign out of your account. For more information, refer to "Using a Samsung account." – Notification You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to broadcast a scheduled program or when an event occurs on a registered device.
  • Page 219: Launching The E-Manual

    Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. Alternatively, you can download a copy of the e-Manual from Samsung's website (http://www.samsung.com). Words in blue (e.g., Internet) indicate a menu item. The e-Manual contains 2 rows of menu icons. Use the up and down directional buttons to move between rows and the left and right directional buttons to move within a row.
  • Page 220: Using Bixby

    A guide to using Bixby to control your TV. This function is supported only in The Frame. To use Bixby, your TV must be connected to the Internet and you must use the microphone on your Samsung Smart Remote. To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on the remote, and then release the button to run Bixby.

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