Troubleshooting - Miracle-Ear GENIUS3.0 User Manual

to meet Apple performance standards. Apple is not
responsible for the operation of this device or its
compliance with safety and regulatory standards. Please
note that the use of this accessory with iPhone may
affect wireless performance.

Troubleshooting

Problem and possible solutions
Sound is weak.
●
Increase the volume.
●
Replace the empty battery.
●
Clean or exchange the ear piece.
Hearing aid emits whistling sounds.
●
Reinsert the ear piece until it fits securely.
●
Decrease the volume.
●
Clean or exchange the ear piece.
Sound is distorted.
●
Decrease the volume.
●
Replace the empty battery.
●
Clean or exchange the ear piece.
Hearing aid emits signal tones.
●
Replace the empty battery.
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Problem and possible solutions
Hearing aid does not work.
●
Turn the hearing aid on.
●
Gently close the battery compartment
completely.
●
Replace the empty battery.
●
Make sure the battery is inserted correctly.
●
Power-on delay is active. Wait several seconds
and check again.
Consult your Hearing Care Specialist if you encounter
further problems.
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