HP Presario CQ60-106ER Maintenance And Service Manual
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HP Presario CQ60-106ER Maintenance And Service Manual

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Compaq Presario CQ60 Notebook PC
HP G60 Notebook PC
Maintenance and Service Guide
Document Part Number: 488764-003
August 201 1
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; and performing
computer disassembly procedures.

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Summary of Contents for HP Presario CQ60-106ER

  • Page 1 Compaq Presario CQ60 Notebook PC HP G60 Notebook PC Maintenance and Service Guide Document Part Number: 488764-003 August 201 1 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; and performing...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4: Table Of Contents

    Contents 1 Product description 2 External component identification Top components ..............2–1 Display components .
  • Page 5 Power button board ............. . . 4–22 Display assembly .
  • Page 6 8 Backup and recovery Creating recovery discs ..............8–1 When to back up .
  • Page 7 Contents...

  • Page 8: Product Description

    Intel Discrete AMD UMA Discrete Product name Compaq Presario CQ60 Notebook PC HP G60 Notebook PC Processors Intel® Core™2 Duo processors (6-MB L2 cache, 1066-MHz front side bus (FSB)): ■ T9400 2.53-GHz processor ■ T9600 2.8-GHz processor Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB): ■...
  • Page 9 Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Processors AMD Turion Dual-Core (1-MB L2 cache) (cont) ■ RM-70 20-GHz processor ■ RM-72 2.1-GHz processor AMD Athlon™...
  • Page 10 Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete ■ up to 319 MB of total available Graphics (cont.) graphics subsystem memory when computer system memory equals or is greater than 1024 MB ■...
  • Page 11 Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Hard drives Supports all 9.5-mm, 6.35-cm (2.50-in) SATA hard drives Customer accessible Single hard drive configurations:...
  • Page 12 Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Wireless Support for the following WLAN (cont.) formats: ■ Atheros AR9280 802.11a/b/g/n ■ Atheros AR2425 802.11b/g ■...
  • Page 13 Category Description Presario Presario HP G60 HP G60 Presario HP G60 CQ60 CQ60 Intel UMA Intel CQ60 AMD UMA Intel UMA Intel Discrete AMD UMA Discrete Operating Preinstalled: system Windows Vista Business 32 Windows Vista Premium 32 Windows Vista Home Basic 32...

  • Page 14: External Component Identification

    External component identification Top components Display components Item Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. Wireless antennae (2) (select models only) Send and receive signals from one or more wireless devices.

  • Page 15: Lights

    Lights Item Component Description ■ On: The computer is on. Power lights* (2) ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. ■ On: A battery is charging. Battery light ■ Blinking: A battery that is the only available power source has reached a low battery level.

  • Page 16: Buttons And Speakers

    Buttons and speakers Item Component Description Speakers (2) Produce sound. ■ When the computer is off, press the button to turn on the Power button* computer. ■ When the computer is on, press the button briefly to initiate Sleep. ■ When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 17: Keys

    Keys Item Component Description esc key Displays system information about your computer when pressed in combination with the fn key. fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. Windows logo key Displays the Windows Start menu.

  • Page 18: Touchpad

    TouchPad Item Component Function ■ White: TouchPad is enabled. TouchPad light ■ Amber: TouchPad is disabled. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad on/off button Enables/disables the TouchPad.

  • Page 19: Front Components

    Front components Item Component Description ■ On: The computer is on. Power light ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. ■ On: A battery is charging. Battery light ■ Blinking: A battery that is the only available power source has reached a low battery level.

  • Page 20: Left-Side Components

    Left-side components Item Component Function Power connector Connects an AC adapter. AC adapter light ■ On: The computer is connected to external power. ■ Off: The computer is not connected to external power. External monitor port Connects an external VGA monitor or projector. RJ-45 (network) jack Connects a network cable.

  • Page 21: Bottom Components

    Bottom components Item Component Function Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay. WLAN module compartment Holds the WLAN module. Ä To prevent an unresponsive system, replace the wireless module with only a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

  • Page 23: Computer Major Components

    Computer major components Illustrated parts catalog 3–2...
  • Page 24 Item Description Spare Part Number 16-inch WXGA BrightView display assembly 16-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam 496762-001 module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and logo) 16-inch WXGA BrightView display assembly for HP G60 computer models (includes...
  • Page 25 Item Description Spare Part Number For use in Portugal 496771-131 For use in Russia 496771-251 For use in Saudi Arabia 496771-171 For use in South Korea 496771-AD1 For use in Spain 496771-071 For use in Switzerland 496771-111 For use in Thailand 496771-281 For use in Turkey 496771-141...
  • Page 26 Item Description Spare Part Number UMA system board, NVIDIA (includes built-in modem, Digital Media Slot, HDMI port, and 498460-001 replacement thermal material) UMA system board, NVIDIA (for Presario CQ60 use only; includes built-in modem, Digital 498462-001 Media Slot, and replacement thermal material) UMA system board, NVIDIA (for Presario CQ60 use only;...
  • Page 27 Item Description Spare Part Number (15) Power connector cable 496835-0001 (16) Optical extension board 506951-001 (17) Bluetooth® module (does not include Bluetooth cable) 483113-001 Bluetooth cable (not illustrated) 496836-001 (18) Base enclosure (includes rubber feet) For use only with computer models equipped with a built-in modem, Digital Media Slot, and 496825-001 an HDMI port (includes card reader, not illustrated) For use only with computer models equipped with a built-in modem and Digital Media Slot,...
  • Page 28 Item Description Spare Part Number (23) WLAN module Atheros AR9280 802.11a/g/n WLAN modules: ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and 482260-001 the United States ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 482260-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,...
  • Page 29 Item Description Spare Part Number Broadcom BCM4312 802.11b/g WLAN modules: ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and 459263-001 the United States ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 459263-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,...

  • Page 30: Display Assembly Components

    497102-001 For use only with 15.6-inch silver HP G60 display bezels (includes microphone) 502956-001 For use only with 15.6-inch silver HP G60 display bezels (includes microphone and webcam) 502957-001 For use only with 16-inch CQ60 display bezels (includes microphone) 497095-001...
  • Page 31 496840-001 Display enclosure (includes logo) For use only with HP G60 computer models 497094-001 For use only with silver HP G60 computer models 502953-001 For use only with Presario CQ60 computer models 497093-001 Display Rubber Kit (not illustrated, includes display bezel rubber screw covers)

  • Page 32: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 486621-001 WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) Memory module compartment cover (includes 2 captive screws, secured by C-clips) Hard drive cover (includes 2 captive screws, secured by C-clips) Illustrated parts catalog 3–1 1...

  • Page 33: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drive (includes connector and bracket) 320-GB, 5400-rpm 504072-001 250-GB, 5400-rpm 498478-001 200-GB, 5400-rpm 505971-001 160-GB, 5400-rpm 498477-001 120-GB, 5400-rpm 498476-001 Hard Drive Hardware Kit (includes connector, bracket, and screws) 504059-001 Optical drive (includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 498479-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe...

  • Page 34: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapters: 65-W AC adapter 463958-001 Power cords: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-021 For use in Denmark 490371-081 For use in Europe 490371-021 For use in India 490371-D61 For use in Israel 490371-BB1...

  • Page 35: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 459263-002 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,...
  • Page 36 Spare part number Description 482260-002 Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial...
  • Page 37 Discrete system board, PM45 (includes built-in modem, Digital Media Slot, and replacement thermal material) 496761-001 16-inch WXGA BrightView display assembly for HP G60 computer models (includes microphone) 496762-001 16-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam...
  • Page 38 Spare part number Description 496770-001 15.6-inch WXGA BrightView display panel 496771-001 Keyboard for use in the United States (includes keyboard cable) 496771-031 Keyboard for use in the United Kingdom (includes keyboard cable) 496771-041 Keyboard for use in Germany (includes keyboard cable) 496771-051 Keyboard for use in France (includes keyboard cable) 496771-061...
  • Page 39 16-inch display bezel for use with HP G60 computer models (includes microphone) 497098-001 16-inch display bezel for use with HP G60 computer models (includes microphone and webcam) 497099-001 15.6-inch display bezel for use with Presario CQ60 computer models (includes microphone) 497100-001 15.6-inch display bezel for use with Presario CQ60 computer models (includes microphone and...
  • Page 40 16-inch WXGA BrightView silver display assembly for HP G60 computer models (includes microphone and cable and logo) 502950-001 16-inch WXGA BrightView silver display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and logo) 502951-001 15.6-inch WXGA BrightView silver display assembly for HP G60 computer models (includes...
  • Page 41 Illustrated parts catalog 3–20...

  • Page 42: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 43: Grounding Guidelines

    Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 44 The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor...

  • Page 45: Unknown User Password

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 46: Component Replacement Procedures

    7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the computer. Do not reinsert any batteries at this time. 9. Turn on the computer. All passwords and all CMOS settings have been cleared. Component replacement procedures This chapter provides removal and replacement procedures.

  • Page 47: Computer Feet

    Computer feet Description Serial Number Rubber Feet Kit (includes 6 rubber feet) 486623-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Removal and replacement procedures 4–6...

  • Page 48: Battery

    Battery Description Spare part number 6 cell, 2.20-Ah, 47-Wh 485041-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 49: Optical Drive

    Optical drive ✎ The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description Spare part number DVD±RW and CD-RW SuperMulti Double Layer Combo Drive 498479-001 DVD±RW and CD-RW SuperMulti Double Layer Combo Drive with LightScribe 498480-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 498481-001...
  • Page 50 Remove the optical drive: 1. Position the computer with the left side toward you. 2. Remove the Phillips PM2.5×9.0 screw 1 that secures the optical drive to the computer. 3. Insert a thin tool, such as a paper clip 2, into the release access. (The disc tray is partially ejected from the optical drive.) 4.

  • Page 51: Hard Drive

    Hard drive ✎ The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description Spare part number 120-GB, 5400-rpm...
  • Page 52 3. Remove the three Phillips PM2.5×5.0 screws 1 that secure the hard drive to the computer. 4. Grasp the Mylar tab 2 on the hard drive, and then slide the hard drive 3 to the right to disconnect it from the system board.

  • Page 53: Rtc Battery

    RTC battery ✎ Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 501587-001 Before removing the RTC battery, follow these steps: 1.

  • Page 54: Memory Module

    Memory module Description Spare part number 512-MB, PC2-5300 498473-004 1-GB, PC2-5300 498474-004 2-GB, PC2-5300 498475-004 512-MB, PC2-6400 485031-005 1-GB, PC2-6400 485032-005 2-GB, PC2-6400 485033-005 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 55 3. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 4. Remove the memory module 2 by pulling the module away from the slot at an angle. ✎...

  • Page 56: Wlan Module

    WLAN module Description Spare part number Atheros AR2425 802.11b/g 459339-001 Atheros AR2425 802.11b/g 459339-002 Broadcom BCM4312 802.11b/g 459263-001 Broadcom BCM4312 802.11b/g 459263-002 Atheros AR9280 802.11a/b/g/n 482260-001 Atheros AR9280 802.11a/b/g/n 482260-002 Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 57 2. Disconnect the two antenna cables 1 from the wireless module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 3. Remove the two Phillips PM2.0×4.0 screws 2 that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) 4.

  • Page 58: Keyboard

    Keyboard Description Spare part number For use in the Czech Republic 496771-221 For use in Canada 496771-121 (Silver) For use in Canada 502958-121 For use in France 496771-051 For use in Germany 496771-041 For use in Greece 496771-151 For international use 496771-B31 For use in Israel 496771-BB1...
  • Page 59 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
  • Page 60 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Release the tabs 1 along the right and left edges of the keyboard. 6. Lift the rear edge of the keyboard 2, and then slide it back until it rests on the display. 7.

  • Page 61: Keyboard Cover

    Keyboard cover Description Spare part number Keyboard cover 496828-001 Silver keyboard cover 506848-001 Before removing the keyboard cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 62 2. Turn the computer display-side up, with the front toward you. 3. Open the computer as far as possible. 4. Release the ZIF connector 1 to which the power button board cable is attached, and disconnect the power button board cable 2 from the system board. 5.

  • Page 63: Power Button Board

    Power button board Description Spare part number Power button board 496830-001 Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 64: Display Assembly

    Display assembly Description Spare part number 16-inch WXGA BrightView display assembly for HP G60 computer models (includes 496761-001 microphone and cable and logo) 16-inch WXGA BrightView display assembly for HP G60 computer models (includes 496762-001 webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and...
  • Page 65 Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
  • Page 66 Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 5. Remove the four Phillips PM2.5x9.0 screws 1 securing the display hinges to the computer. 6.
  • Page 67 9. Remove the display bezel 4. The following display bezels are available: ❏ For use only with 16-inch HP G60 computer models equipped with a webcam module and microphone, spare part number 497098-001. ❏ For use only with 16-inch HP G60 computer models equipped with a microphone, spare part number 497097-001.
  • Page 68 10. If it is necessary to replace the webcam module, release the webcam module 1 as far from the display enclosure as the webcam module cable allows. 11. Disconnect the webcam module cable 2 from the webcam module, and remove the webcam module. The webcam module is available using spare part number 488385-001.
  • Page 69 16. If it is necessary to replace the display panel, remove the two Phillips PM2.0x7.0 screws 1 that secure the display panel to the display enclosure. 17. Remove the display panel 2 from the display enclosure. The following display panels are available: ❏...
  • Page 70 20. If it is necessary to replace the display panel cable, which is attached to the back of the display panel with clear adhesive tape, remove the tape 1 to release the cable from its connector. The display panel cable includes the camera module cable.

  • Page 71: Top Cover

    Top cover Description Spare part number Top cover (includes TouchPad) 506849-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 72 4. Turn the computer right-side up, with the front facing you. 5. Release the ZIF connector to which the TouchPad cable is attached, and disconnect the TouchPad cable from the system board. 6. Remove the following screws: a. Four Phillips PM2.0x6.0 screws 1 b.

  • Page 73: Touchpad On/Off Button Board And Board Bracket

    TouchPad on/off button board and board bracket Description Spare Parts Number TouchPad board bracket 489119-001 TouchPad on/off button board (includes cables) 496832-001 Before removing the TouchPad on/off button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 74 6. Remove the four Phillips PM2.0x4.0 screws 1 that secure the TouchPad board to the base enclosure. Then remove the TouchPad board and bracket 2. 7. Remove the two Phillips PM2.0x4.0 screws 1 that secure the switch actuator to the TouchPad board bracket, and then remove the actuator 2.

  • Page 75: Audio Board

    Audio board Description Spare Part Number Audio board (includes audio board cable) 486634-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 76: Bluetooth Module

    Bluetooth module Description Spare Part Number Bluetooth module 483113-001 Bluetooth cable 496836-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 77: Speakers

    Speakers Description Spare Part Number Speakers 496829-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 78: Usb Board

    USB board Description Spare part number USB board 486633-001 USB board cable (includes num lock LED) 496837-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 79: System Board

    System board ✎ The system board spare part kit includes UMA or discrete graphics subsystem memory, built-in modem, and replacement thermal material. Description Spare part number UMA system board, GM45 (includes built-in modem, Digital Media Slot, HDMI port, 485218-001 and replacement thermal material) UMA system board, GM45 (includes built-in modem, Digital Media Slot, and 494281-001 replacement thermal material)
  • Page 80 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ■ RTC battery (see “RTC battery” on page 4-12) ■ Memory module (see “Memory module” on page 4-13) ■...
  • Page 81 7. Release the power cable from the base enclosure 1. 8. Use the optical drive connector 2 to lift the right edge of the system board 3 until it rests at an angle. 9. Remove the system board 4 from the base enclosure by sliding is up and to the right at an angle. 10.

  • Page 82: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) for use only with 489126-001 computer models with UMA graphics subsystem memory Fan/heat sink assembly (includes replacement thermal material) for use only with 489154-001 computer models with discrete graphics subsystem memory Before removing the fan, follow these steps: 1.
  • Page 83 ✎ Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, you may need to move the fan/heat sink assembly from side to side to detach the assembly. 3. Turn the system board upside down with the fan assembly toward you. WARNING: To avoid damage to the processor, loosen the fan/heat sink screws in the 1-2-3-4 sequence indicated.
  • Page 84 ✎ The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink and the system board components each time the fan/heat sink is removed. Thermal grease is located on the section of the fan/heat sink 1 that services the processor 2. Thermal pads are located on the section of the fan/heat sink 3 that services the Northbridge chip 4.

  • Page 85: Processor

    Processor ✎ The processor spare part kit includes replacement thermal material. Description Spare part number Intel Core2 Duo (3-MB L2 cache) P8400, 2.26-GHz processor 490111-001 Intel Core2 Duo (3-MB L2 cache) P8600, 2.4-GHz processor 490112-001 Intel Core2 Duo (3-MB L2 cache) P7350, 2.0-GHz processor 501520-001 Intel Core2 Duo (6-MB L2 cache)T9400, 2.53-GHz processor 490113-001...
  • Page 86 g. Display assembly (see “Display assembly” on page 4-23) h. Top cover (see “Top cover” on page 4-30) i. Bluetooth module (see “Bluetooth module” on page 4-35) j. System board (see “System board” on page 4-38) k. Fan/heat sink assembly (see “Fan/heat sink assembly”...

  • Page 87: Power Connector Cable

    Power connector cable Description Spare Part Number Power connector cable 496835-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 88: Setup Utility

    Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. Starting the Setup Utility To start the Setup Utility: »...

  • Page 89: Navigating And Selecting In The Setup Utility

    Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■...

  • Page 90: Exiting The Setup Utility

    Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ■ To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...

  • Page 91: System Configuration Menu

    System Configuration menu Select To do this Language Support Change the Setup Utility language. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology Enable/disable the processor Virtualization Technology. Processor C4 State (select models only) Enable/disable the processor C4 sleep state. LAN Power Saving (select models only) Enable/disable LAN Power Saving.

  • Page 92: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 37.8 cm 14.9 in Depth 25.2 cm 9.9 in Height (front to rear) 35.1 cm 13.8 in Weight Equipped with 6-cell battery and optical drive 2.75 kg 7.56 Ibs Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W Operating current 3.5 A or 4.74 A...

  • Page 93: 16 And 15.6-Inch Wxga Display Specifications

    16 and 15.6-inch WXGA display specifications Metric U.S. Dimensions Height 25.2 cm 9.9 in Width 37.8 cm 14.9 in Diagonal 35.1 cm 13.8 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch .259x.259 mm Format...

  • Page 94: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-R and CD-RW CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, CD-I Bridge (Photo-CD, Video DVD-RW, DVD-system memory CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10,...

  • Page 95: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive With Lightscribe Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Read: Write: CD-ROM, CD-R, CD-RW, High DVD-system memory (Ver.2), Speed CD-RW, Ultra & Ultra+ DVD±R, DVD±RW, DVD±Dual, Speed CD-RW, DVD, CD-R, and CD-RW DVD±R/RW, DVD±R, DVD-system memory Access time Random <...

  • Page 96: System Dma Specifications

    System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. System interrupt specifications Hardware IRQ System function...

  • Page 97: System I/O Address Specifications

    System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...

  • Page 98: System Memory Map Specifications

    I/O address (hex) System function (shipping configuration) 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused...
  • Page 99 Specifications 6–8...

  • Page 100: Screw Listing

    Screw listing This section provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 486622-001. Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm...
  • Page 101 Where used: 1 screw that secures the left speaker to the base enclosure. Where used: 4 screws that secure the system board to the base enclosure. Where used: 2 screws that secure the optical drive connector board to the base enclosure. Screw listing 7–2...

  • Page 102: Phillips Pm2.5X5.0 Screw

    Phillips PM2.5x5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure hard drive to the computer. Where used: 3 screws that secure the keyboard to the computer. Screw listing 7–3...

  • Page 103: Phillips Pm2.5X6.0 Captive Screw

    Phillips PM2.5x6.0 captive screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the hard drive cover to the computer (screws are secured by C-clips) 2 Two screws that secure the memory module cover to the computer (screws are secured by C-clips) 3 One screw that secures the WLAN cover to the computer (screw is secured by a C-clip) Screw listing 7–4...

  • Page 104: Phillips Pm3.0X4.0 Screw

    Phillips PM3.0x4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive. Screw listing 7–5...

  • Page 105: Phillips Pm2.0X4.0 Screw

    Phillips PM2.0x4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the WLAN module to the computer Where used: 2 screws that secure the optical drive bracket to the optical drive Screw listing 7–6...
  • Page 106 Where used: 2 screws that secure the power button board to the computer Where used: 1 screw that secures the top cover to the computer Where used: 2 screws that secure the top cover to the computer Where used: 1 screw that secures the top cover to the computer Screw listing 7–7...
  • Page 107 Where used: 2 screws that secure the TouchPad on/off button board to the computer Where used: 2 screws that secure the TouchPad button board bracket to the TouchPad button board Where used: 4 screws that secure the TouchPad button board bracket to the TouchPad button board Screw listing 7–8...
  • Page 108 Where used: 2 screws that secure the audio board to the base enclosure Where used: 2 screws that secure the Bluetooth module to the base enclosure Where used: 1 screw that secures the right speaker to the base enclosure Screw listing 7–9...

  • Page 109: Phillips Pm2.5X9.0 Screw

    Phillips PM2.5x9.0 screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: 1 screw that secures the optical drive to the computer Where used: 2 screws that secure the keyboard cover to the computer Screw listing 7–10...
  • Page 110 Where used: 4 screws that secure the display to the computer Where used: 4 screws that secure the top cover to the computer Screw listing 7–1 1...

  • Page 111: Phillips Pm2.5X7.0 Screw

    Phillips PM2.5x7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display bezel to the display Screw listing 7–12...

  • Page 112: Phillips Pm2.0X6.0 Screw

    Phillips PM2.0x6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the top cover to the computer Screw listing 7–13...

  • Page 113: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the top cover to the computer Screw listing 7–14...

  • Page 114: Phillips Pm2.0X10.0 Captive Screw

    Phillips PM2.0x10.0 captive screw Color Quantity Length Thread Head diameter Silver 10.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the fan/heat sink to the base enclosure (screws are secured by C-clips) on computer models equipped with graphics subsystems with UMA memory Screw listing 7–15...

  • Page 115: Phillips Pm2.5X11.0 Captive Screw

    Phillips PM2.5x1 1.0 captive screw Color Quantity Length Thread Head diameter Silver 11.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the fan/heat sink to the base enclosure (screws are secured by C-clips) on computer models equipped with graphics subsystems with discrete memory Screw listing 7–16...

  • Page 116: Backup And Recovery

    Creating recovery discs ✎ HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 117: When To Back Up

    ■ Only one set of recovery discs can be created per computer. ■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.

  • Page 118: Performing A Recovery

    Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 119: Recovering From The Recovery Discs

    Recovering from the recovery discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) ✎...

  • Page 120: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Connector pin assignments 9–1...

  • Page 121: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Connector pin assignments 9–2...

  • Page 122: Hdmi

    HDMI Signal Transition minimized differential signal (TDMS) data 2+ Transition minimized differential signal (TDMS) data 2 shield Transition minimized differential signal (TDMS) data 2- Transition minimized differential signal (TDMS) data 1+ Transition minimized differential signal (TDMS) data 1 shield Transition minimized differential signal (TDMS) data 1 shield Transition minimized differential signal (TDMS) data 0+ Transition minimized differential signal (TDMS) data 0 shield Transition minimized differential signal (TDMS) data 0-...

  • Page 123: Modem)

    RJ-1 1 (modem) Signal Unused Ring Unused Unused Unused RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Connector pin assignments 9–4...

  • Page 124: Universal Serial Bus

    Universal Serial Bus Signal +5 VDC Data - Data + Ground Connector pin assignments 9–5...
  • Page 125 Connector pin assignments 9–6...

  • Page 126: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 127: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People’s Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 128: Recycling

    ✎ Materials disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org...
  • Page 129 Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
  • Page 130 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
  • Page 131 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
  • Page 132 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging Å this component and causing exposure to the mercury. 18.
  • Page 133 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
  • Page 134 Index built-in device Bluetooth device radio 2–8 AC adapter light 2–7 modem 1–4 AC adapters wireless button 2–3 product description 1–5 WLAN device radio 2–8 spare part numbers 3–13 buttons antenna power 2–3 components 2–1 wireless 2–3 disconnecting 4–16 location 4–16 spare part number 2–1 3–3 3–16...
  • Page 135 display component recycling 11–1 hard drive backup 8–2 display hinges hard drive bay 2–8 removal 4–25 4–27 hard drive bracket, removal 4–11 spare part number 3–9 3–15 4–27 hard drive cover display inverter, spare part number 3–9 3–15 illustration 3–4 3–11 Display Rubber Kit, spare part number 3–10 3–15...
  • Page 136 removal 4–9 spare part number 3–8 3–12 4–7 4–8 LAN Power Saving 5–4 specifications 6–3 6–4 language, changing in Setup Utility 5–1 optical drive light 2–7 left-side components 2–7 lights AC adapter 2–7 packaging guidelines 4–3 battery 2–2 panel, product description 1–3 caps lock 2–2 password clearing 4–4 drive 2–2...
  • Page 137 operating system 1–6 Setup Utility optical drives 1–4 accessing 5–1 panel 1–3 changing the language 5–1 ports 1–5 Diagnostics menu 5–4 power requirements 1–5 displaying system information 5–2 processors 1–1 exiting 5–3 product name 1–1 Main menu 5–3 security 1–5 navigating and selecting 5–2 serviceability 1–6 restoring default settings 5–2...
  • Page 138 unknown password 4–4 USB port location 2–7 pin assignments 9–5 user replaceable parts 1–6 vents 2–6 2–8 video, product description 2–1 volume keys 2–4 warranty period 3–1 webcam location 2–1 product description 1–4 removal 4–27 spare part number 3–9 webcam light 2–1 Windows application keys 2–4 Windows logo key 2–4 wireless antenna...

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