Creating A Zigbee Connection; Verifying The Connection; Troubleshooting Communication - SolarEdge 3000A-US Installation Manual

Creating a ZigBee Connection

This communication option enables using a ZigBee connection for one of the following:

To connect the inverter to the SolarEdge monitoring portal

To create a master/slave bus of connected inverters
The ZigBee device is provided with a user manual, which should be reviewed prior to connection. It is
available on the SolarEdge website at
http://www.solaredge.us/files/pdfs/se_application_zigbee_communication.pdf
http://www.solaredge.us/files/pdfs/se_application_zigbee_gateway.pdf.

Verifying the Connection

►
To verify the connection:
1
Turn ON the AC to the inverter by turning on the circuit breakers on the main circuit board and
turning on the inverter, and verify that the AC/DC Safety Switch is ON.
2
Wait for the inverter to connect to the SolarEdge monitoring server. This may take up to two
minutes.
A message similar to the following appears on the LCD panel:
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S_OK: Indicates that the connection to the SolarEdge monitoring server is successful.
NOTE:
If S_OK is not displayed, then perform the following:
 Use a method independant of the SolarEdge inverter to check whether the network and modem
are operating properly. For example, connect a laptop to the Ethernet router and connect to the
Internet.
 Check with your network administrator whether a firewall or another device is blocking
transmission.
 Check the configuration of the inverter.

Troubleshooting Communication

►
To troubleshoot a communication problem:
1
Check that the modem or hub/router is functioning properly.
2
Check that the connection to the internal connector on the inverter communication board is properly
done.
3
Check that the selected communication option is properly configured.
4
Check whether a firewall or another type of network filter is blocking communication.
5
If you are using a ZigBee connection and there is interference on the channel being used, then
change the channel.
SolarEdge Installation Guide – MAN-01-00002-1.7
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Chapter 7: Setting Up Communication
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