Samsung Galaxy Note FE User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Cell Phone
  5. Galaxy Note FE
  6. User manual

Samsung Galaxy Note FE User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SM-N935F/DS
User Manual
English. 09/2017. Rev.1.0
www.samsung.com

Advertisement

Table of Contents
loading

Related Manuals for Samsung Galaxy Note FE

Summary of Contents for Samsung Galaxy Note FE

  • Page 1 SM-N935F/DS User Manual English. 09/2017. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    103 Edge screen Battery 108 S Pen features SIM or USIM card (nano-SIM card) 118 Multi window Memory card (microSD card) 122 Samsung Pay Turning the device on and off 125 Samsung Gear Initial setup 126 Samsung Members Samsung account...
  • Page 3 174 Advanced features 176 Device maintenance 178 Apps 179 Lock screen and security 180 Fingerprint recognition 184 Iris recognition 189 Samsung Pass 192 Secure Folder 196 Cloud and accounts 197 Backup and restore 197 Google 198 Accessibility 199 General management...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 9 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...

  • Page 10: Device Layout And Functions

    Basics Device layout and functions Package contents Check the product box for the following items: • D evice • U SB cable • E arphone • E jection pin • S Pen nib • T weezers •...
  • Page 11 • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 12 Basics Device layout Speaker SIM card / Memory card tray Front camera Iris recognition camera LED indicator GPS antenna Iris recognition LED Proximity/Light sensor Power key Edge screen Edge screen Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Headset jack Microphone Multipurpose jack (USB...
  • Page 13 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 14 Basics Keys Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • T ap to open the list of recent apps. Recents •...
  • Page 15 Basics Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. The Recents key and the Back key can be used with the S Pen. S Pen nib • H over the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.
  • Page 16 Basics Replacing the S Pen nib If the nib is dull, replace it with a new one. Firmly hold the nib with the tweezers and remove it. Insert a new nib into the S Pen. Be careful not to pinch your fingers with the tweezers.

  • Page 17: Battery

    • F or more information about the S Pen, visit the Samsung website. • I f the S Pen is not working properly, take it to a Samsung Service Centre. Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods.
  • Page 18 Basics Connect the USB cable to the USB power adaptor. Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
  • Page 19 Basics Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery. Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable. When charging starts, the battery charging icon will appear on the other device’s screen.
  • Page 20 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 21 About Fast charging • F ast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0. • T o use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.
  • Page 22 Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.

  • Page 23: Sim Or Usim Card (Nano-Sim Card)

    SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 24 Basics...
  • Page 25 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
  • Page 26 Basics Correct card installation Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time. Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray.
  • Page 27 Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

  • Page 28: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 29 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 30 Basics Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.

  • Page 31: Turning The Device On And Off

    Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 32 Basics Restarting the device If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Volume Down key Power key Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted.

  • Page 33: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
  • Page 34 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Get your content from Samsung Cloud or a previous device. Refer to...

  • Page 35: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, and more.

  • Page 36: Transferring Data From Your Previous Device

    Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
  • Page 37 Basics Smart Switch Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
  • Page 38 Basics Follow the on-screen instructions to transfer data from the previous device. Do not disconnect the USB cable or USB connector (USB Type-C) from the device when you are transferring files. Doing so may cause data loss or device damage. Transferring data increases the battery power consumption of your device.
  • Page 39 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 40 Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.

  • Page 41: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 42 Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
  • Page 43 Basics Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 44 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 45 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen Moving items...
  • Page 46 Basics Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
  • Page 47 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 48 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 49 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. Press the Power key or the Home key and swipe in any direction to unlock the screen.
  • Page 50 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.

  • Page 51: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 52 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 53: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 54 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice.
  • Page 55 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 56: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 57 Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...

  • Page 58: Bixby

    • T o use the Bixby, your device must be connected to a Wi-Fi or mobile network. • T o use the Bixby feature, you must sign in to your Samsung account. • T he Bixby Home screen may appear differently depending on the service provider.
  • Page 59 Apps and features Using Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. To open Bixby Home, swipe to the right on the Home screen. Recommended content Upcoming reminder •...
  • Page 60 Apps and features Reminder Schedule notifications or to-do items or use location reminders. You can also create a reminder to view a webpage later while browsing the Internet. • T o use this feature, the device must be connected to a Wi-Fi or mobile network. •...
  • Page 61 Apps and features Make sure the Add icon on Home screen option is ticked and tap START. The reminder composition screen will appear. If you add the Reminder app icon ( ) to the Home screen, you can launch the Reminder app from the Home screen.
  • Page 62 Apps and features Creating reminders while browsing the Internet While browsing the Internet, you can create reminders to view a webpage, such as a news site, later. While browsing the Internet, tap → Share. Tap Reminder. The webpage address will be saved as a reminder automatically. To set the data, time, or location manually, tap Checking reminder notifications At the preset time or location, a notification pop-up window will appear.
  • Page 63 Apps and features Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT. Edit the conditions and tap SAVE. Reminder information Checklist Reminder conditions Repeat interval Add an image.
  • Page 64 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, Bixby Home will show your day’s schedule and play your favourite songs.
  • Page 65 • A pps with cards: View apps that are available as Bixby cards. You can also download more apps to show as Bixby cards. • N otifications: Set whether to receive card-related or Samsung marketing information. • P rivacy: Set to use Bixby’s interactive and customised services to enhance your experience.

  • Page 66: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
  • Page 67 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 68 Apps and features Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list.
  • Page 69 Apps and features During a video call Tap the screen to use the following options: • : Access additional options. • C amera: Turn off the camera so that the other party cannot see you. • S witch: Switch between the front and rear cameras. •...

  • Page 70: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 71 Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app.
  • Page 72 Apps and features Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.

  • Page 73: Messages

    Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap MERGE.
  • Page 74 Apps and features Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. Enter emoticons. to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming.
  • Page 75 Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block messages → Block numbers. Tap INBOX or CONTACTS, select a contact, and then tap To manually enter a number, tap Enter number, and then enter a phone number.

  • Page 76: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 77 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 78: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.

  • Page 79: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 80 Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filters or other effects. Front camera preview Shooting modes Rear camera preview Filter effects Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras.
  • Page 81 Apps and features Viewing filter effects On the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos. This feature is only available in some shooting modes. Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus.
  • Page 82 Apps and features • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 83 Apps and features Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. • A uto: Take the best possible photos by setting the device to adjust the exposure and colour of photos automatically.
  • Page 84 Apps and features Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options •...
  • Page 85 Apps and features Panorama Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 86 Apps and features Selective focus Use the out-of-focus effect to make specific objects stand out in a photo. On the shooting modes list, tap Selective focus. Tap the image on the preview screen where the camera should focus. to take a photo. Tap the preview thumbnail.
  • Page 87 Apps and features Slow motion Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap Slow motion. to start recording. When you are finished recording, tap to stop.
  • Page 88 Apps and features to start recording. to finish recording. On the preview screen, tap the preview thumbnail and tap to view the video. Food Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred.
  • Page 89 Apps and features Virtual shot Take a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject from different angles by dragging your finger left or right on the photo.
  • Page 90 Apps and features Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 91 Apps and features Applying beauty effects You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
  • Page 92 Apps and features When the device detects your face, tap the heart rate sensor on the back of the device to take a photo of yourself. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo. →...
  • Page 93 Apps and features Wide self-portrait with motion You can take and view a wide self-portrait with motion. • W hen taking a wide self-portrait with motion, sound will not be recorded. • D epending on the shooting conditions, motion may not be saved. On the wide selfie preview screen, tap to activate the motion feature and take a wide self-portrait with motion.
  • Page 94 Apps and features • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the Spot uses the light in a concentrated centre area of the shot to exposure of the shot.
  • Page 95 Apps and features • W hen this feature is activated, you cannot use the Video stabilisation feature. • T racking a subject may fail in the following conditions: – The subject is too big or too small. – The subject moves excessively. –...

  • Page 96: Gallery

    • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. This feature may not be available depending on the region or service provider.
  • Page 97 Apps and features Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. View image details. Add the image to favourites. Share the image with others. Modify the image. Automatically adjust the image. Delete the image.
  • Page 98 Apps and features Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Access additional options. Skip to the previous video. Tap and hold Skip to the next to rewind.
  • Page 99 Apps and features Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Creating stories Create stories with various themes.
  • Page 100 Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

  • Page 101: Always On Display

    Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check new notifications, such as messages or missed calls. Opening notifications when the screen is off When you receive message, missed call, or app notifications, notification icons will appear on the screen even when it is turned off.
  • Page 102 Apps and features Controlling music playback when the screen is off You can control music playback when the screen is off, without turning on the screen. Launch the Settings app, tap Lock screen and security → Information and FaceWidgets → FaceWidgets, and then tap the Music Controller switch to activate it. To control music playback when the screen is off, double-tap the clock.

  • Page 103: Edge Screen

    Apps and features Edge screen Introduction You can easily access your favourite apps, tasks, contacts, and more from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge panels.
  • Page 104 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. To edit a panel, tap EDIT.
  • Page 105 Apps and features Editing the Apps edge panel • T o add an app, tap on the panel and tap an app from the apps list. • T o create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel.
  • Page 106 Apps and features Editing the People edge panel • T o delete a contact, tap and hold a contact icon and drag it to Remove at the top of the screen. • T o change the order of contacts, tap and hold a contact icon and drag it to another location.
  • Page 107 Apps and features Edge lighting The edges of the screen light up when you receive notifications, such as new messages. The edges of the screen will also light up when you receive a call while the device’s screen is facing downwards. Launch the Settings app, tap Display →...

  • Page 108: Pen Features

    Apps and features S Pen features Air command Air command is a menu that provides S Pen features and quick access to frequently used apps. To open the Air command panel, detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button.
  • Page 109 Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature. • C reate note: Launch Samsung Notes and create a new note. Refer to Samsung Notes more information.
  • Page 110 Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.
  • Page 111 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Animation.
  • Page 112 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears. If you capture content that continues across multiple screens, such as a webpage, tap Scroll capture to capture more content.
  • Page 113 Apps and features Translate Hover the S Pen over a word to translate it. • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T his feature does not support some languages. •...
  • Page 114 Apps and features Magnify Hover the S Pen over an area of the screen to enlarge it. Open the Air command panel and tap Magnify. Select the magnification size from the magnifier panel at the top of the screen. Hover the S Pen over the area you want to enlarge. The magnifier window will appear.
  • Page 115 Apps and features Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. For example, launch a map app, open the Air command panel, and then tap Glance. The app will be reduced to a thumbnail at the bottom of the screen.
  • Page 116 Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop- up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, tap Settings →...
  • Page 117 . Tap SAVE or reinsert the S Pen into the slot. Then, the memo will be saved in Samsung Notes. To view memos, tap Samsung Notes → COLLECTIONS → Screen off memo. • I f this feature is not activated, tap Settings → Advanced features → S Pen, and then tap the Screen off memo switch to activate it.

  • Page 118: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window.
  • Page 119 Apps and features Using additional options Tap the bar between the app windows to access additional options. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
  • Page 120 Apps and features Minimising the split screen view Press the Home button to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.
  • Page 121 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view Minimise the window.

  • Page 122: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. Alternatively, launch the Samsung Pay app and tap → Help. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung...
  • Page 123 Register your fingerprint, irises or password to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 124 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.

  • Page 125: Samsung Gear

    Changing the Samsung Pay settings On the Samsung Pay screen, tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the screen is turned off.

  • Page 126: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 127: Samsung Notes

    S Pen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap ALL → You can also open the Air command panel and tap the Create note shortcut. Select an input method from the toolbar at the top of the screen and compose a note.
  • Page 128 Apps and features Composing notes in handwriting mode On the note composer screen, tap Pen to write or draw with the S Pen. Selection mode Undo Eraser mode Redo Extend the page. Pen mode Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen colour.
  • Page 129 Apps and features Using the line eraser When you want to erase handwriting from a note, tap Tap an area to erase. The whole line on the area will be erased. The line eraser can erase your note line by line. •...
  • Page 130 Apps and features Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location. To change the size of the selection, tap the input and drag a corner of the frame that appears.
  • Page 131 Apps and features Painting with brushes On the note composer screen, tap Brush to paint with various brushes. When you are finished, tap DONE to insert your painting into the note. You can post your painting to PEN.UP to share it with others. Change the brush type.
  • Page 132 Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. Launch the Samsung Notes app. Tap ALL, or tap COLLECTIONS and select a category. Select a note and tap → Pin to home screen.

  • Page 133: Pen.up

    PEN.UP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. View your recent activity history. Your profile View artwork by category. Post your artwork. You can sign in to PEN.UP with your Samsung account or other SNS accounts.
  • Page 134 Apps and features Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PEN.UP. Open the Samsung folder, launch the PEN.UP app, and then tap Add your artwork to post and enter a title, description, and hashtag.
  • Page 135 Apps and features Viewing artwork Select a post you want to view. While viewing artwork, you can add comments or set it as a favourite. You can also download artwork or set one as your wallpaper. Set the artwork as a favourite. View the users who like the artwork.

  • Page 136: Calendar

    Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 137 When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Open the Samsung folder and launch the S Health app. Follow the on-screen instructions to complete the setup.
  • Page 138 You can also compare your step count records with other S Health users, compete with your friends, and view health tips. Open the Samsung folder and launch the S Health app. Some features may not be available depending on the region.
  • Page 139 Apps and features TOGETHER Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking on the Steps leaderboard. On the S Health screen, tap TOGETHER. Steps The device counts the number of steps you take and measures the distance travelled.
  • Page 140 • I f the heart rate sensor is not working, make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre. On the S Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate.
  • Page 141 (But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 142 Apps and features • Y ou may share and/or sync your data with additional Samsung services or compatible third party services that you select, as well as with any of your other connected devices. Access to S Health information by such additional services or third party devices will only be permitted with your express approval.
  • Page 143 Using S Voice Say the preset wake-up command. Alternatively, open the Samsung folder and launch the S Voice app. When S Voice is launched, the device begins voice recognition. This app may not be available depending on the region or service provider.

  • Page 144: Voice Recorder

    Use different recording modes for various situations, such as in an interview. The device can convert your voice to text and distinguish between sound sources. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording.
  • Page 145 Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode. • I NTERVIEW: The microphone is sensitive to sounds from two directions. In this mode, both the top and the bottom of the device pick up equal amounts of sound.

  • Page 146: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. You can also view files in your device or a memory card by category.
  • Page 147 Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE. WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE.

  • Page 148: Calculator

    Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD.
  • Page 149 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
  • Page 150 Apps and features Using Game Tools You can set the Game Tools icon to be displayed as a floating icon on game screens. Launch the Settings app, tap Advanced features → Games, and then tap the Game Tools switch to activate it. While playing a game, tap to display the Game Tools.

  • Page 151: Samsung Connect

    Catalogue. • A vailable features may differ depending on the connected device. • C onnected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the...
  • Page 152 Apps and features Open the Samsung folder and launch Samsung Connect. The Samsung Connect screen will appear. Access additional options. Supported devices View devices by location. Samsung Connect tips User stories Search for and register nearby devices. Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets or printers, easily and quickly.
  • Page 153 Assign locations to devices, view the list of devices in a same location, and control them. You can also add a mode to a location to control multiple devices at the same time. Open the Samsung folder, launch the Samsung Connect app, and then tap My devices.
  • Page 154 Apps and features Assigning locations Tap → Add place. Enter the location name and tap ADD. Tick devices on the devices list and tap MOVE. Selected devices will be added to the locations page. To view the list of devices by location, swipe to the left or right. Setting modes and rules Create a mode and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command.

  • Page 155: Sharing Content

    Using additional features • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.

  • Page 156: Google Apps

    Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Samsung account for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 157 Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Make a simple video call. Photos Search for, manage, and edit all your photos and videos from various sources in one place.

  • Page 158: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 159: Wi-Fi

    Settings • F light mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in flight mode if allowed by aircraft personnel. •...
  • Page 160 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
  • Page 161 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. Tap Share → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.

  • Page 162: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...

  • Page 163: Nfc And Payment

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. Tap Share →...
  • Page 164 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
  • Page 165 Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

  • Page 166: Mobile Hotspot And Tethering

    Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile hotspot and tethering. You may incur additional charges when using this feature.

  • Page 167: Sim Card Manager

    Settings SIM card manager Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards for more information. On the Settings screen, tap Connections → SIM card manager. • C alls: Select a SIM or USIM card for voice calls. •...
  • Page 168 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 169 Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.

  • Page 170: Sounds And Vibration

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.

  • Page 171: Notifications

    Settings • R ingtone: Change the ringtones for calls or notifications. • V ibration pattern: Select a vibration pattern. • N otification sounds: Change the notification sound settings for each app. • D o not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions.

  • Page 172: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A uto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.

  • Page 173: Blue Light Filter

    Settings • S creen timeout: Set the length of time the device waits before turning off the display’s backlight. • K eep screen turned off: Set the device to prevent the screen from turning on when it is in a dark place, such as a pocket or bag.

  • Page 174: Wallpapers And Themes

    Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
  • Page 175 Settings • Q uick launch Camera: Set the device to launch the camera by pressing the Power key twice quickly. This feature may not be available depending on the region or service provider. • M ulti window: Select a Multi window launch method. •...

  • Page 176: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Performance mode Memory Storage Using the quick optimisation feature...
  • Page 177 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.

  • Page 178: Apps

    The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.

  • Page 179: Lock Screen And Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.

  • Page 180: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 181 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 182 Tick fingerprints to delete and tap REMOVE. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprint Scanner.
  • Page 183 Settings Using fingerprints to sign in to accounts When you register your fingerprints to Samsung Pass, you can use them to sign in to webpages that support ID and password saving. Refer to Samsung Pass for more information. This feature is only available for webpages that you access via the Internet app.

  • Page 184: Iris Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 185 Settings • A nyone who experiences dizziness, seizures, loss of awareness, blackouts, or other symptoms linked to an epileptic condition, or a family history of such symptoms or conditions, should see a doctor before using iris recognition. • T he iris scanner is not intended for use as a medical device; biometric data collected and stored locally by the iris scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes.
  • Page 186 Settings Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
  • Page 187 Sign in to your Samsung account. Using irises to sign in to accounts When you register your irises to Samsung Pass, you can use them to sign in to webpages that support ID and password saving. Refer to Samsung Pass for more information.
  • Page 188 Settings Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider. Unlocking the screen with irises You can unlock the screen with your irises instead of using a pattern, PIN, or password.

  • Page 189: Samsung Pass

    ID or password. • T o use this feature, your device must be connected to a mobile network. • T o use this feature, you must sign in to your Samsung account. For more information, refer to Samsung account.
  • Page 190 Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password saving. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
  • Page 191 When using apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of apps that support Samsung Pass, open the Settings screen, tap Lock screen and security → Samsung Pass → Supported apps. If there are no apps that support Samsung Pass, Supported apps will not appear.

  • Page 192: Secure Folder

    Secure Folder, make sure to back up a copy of the data in another secure location. Setting up Secure Folder Launch the Secure Folder app. Alternatively, launch the Settings app and tap Lock screen and security → Secure Folder. Tap START. Tap SIGN IN and sign in to your Samsung account.
  • Page 193 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.
  • Page 194 Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 195 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...

  • Page 196: Cloud And Accounts

    • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.

  • Page 197: Backup And Restore

    On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.

  • Page 198: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. • H earing: Customise the settings to improve accessibility for users with hearing impairment.

  • Page 199: General Management

    • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.

  • Page 200: Software Update

    Settings To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list.

  • Page 201: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. • M y phone number: View your phone number. •...
  • Page 202 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 203 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 204 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 205 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 206 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 207 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 208 • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later. The device does not recognise my irises from the locked screen •...
  • Page 209 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

This manual is also suitable for:

Sm-n935f/ds

Table of Contents