Related Manuals for Miracle-Ear MEENERGY GO & GO
Summary of Contents for Miracle-Ear MEENERGY GO & GO
- Page 1 MEENERGY MEENERGY GO & GO Charger GO & GO Charger ™ ™ User Manual www.miracle-ear.com...
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Page 2: Table Of Contents
Content Inserting and removing the hearing aids Adjusting the volume Welcome Changing the hearing program Intended use Special listening situations Your hearing aids On the phone Instrument type Audio streaming with iPhone Getting to know your hearing aids Airplane mode for hearing aids Components and names Frequently asked questions Hearing programs... - Page 3 Important safety information for hearing aids and Important information charger Conformance information for charger Service and warranty Safety information on lithium-ion rechargeable batteries Safety information for hearing aids Safety information for charger Further information Accessories Operating, transport and storage conditions Disposal information Symbols Troubleshooting for hearing aids...
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Page 4: Welcome
Welcome CAUTION It is important to read this user manual and the Thank you for choosing our hearing aids to accompany safety manual thoroughly and completely. Follow you through everyday life. Like anything new, it may take the safety information to avoid damage or injury. you a little time to become familiar with them. -
Page 5: Your Hearing Aids
Your hearing aids The charger is intended to charge our specific hearing aids with built-in power cells (lithium-ion rechargeable batteries). This user manual describes optional features that Use the hearing aids and accessories only as described in your hearing aids may or may not have. the respective user manuals. -
Page 6: Getting To Know Your Hearing Aids
A power cell (lithium-ion rechargeable battery) is Getting to know your hearing aids permanently built into your hearing instrument. This Please download the Miracle-Ear App for remote control ® enables easy charging with your charger. features. The wireless functionality enables advanced audiological... -
Page 7: Components And Names
Components and names Ear piece Charging contacts Push button Charging cups USB power port Microphone openings Side indicator LEDs – hearing aids USB power cable (R = right ear, L = left ear) LED – charger... -
Page 8: Hearing Programs
You can use the following standard ear pieces: You can easily exchange the standard ear pieces. Read more in section “Maintenance and care”. Standard ear pieces Size Hearing programs Click Sleeve (vented or closed) Click Dome single ™ (open or closed) Click Dome semi-open Click Dome double Read more in section “Changing the hearing program”. -
Page 9: Features
Daily use Features The tinnitus control feature generates a sound to distract you from your tinnitus. Charging Charging your charger – electrical outlet NOTICE Use of incompatible parts poses a risk of malfunction. Use only the power supply and country specific adapter that is provided with the charger. - Page 10 The internal battery starts charging. When hearing aids are inserted, they start charging as well. The charging status of the charger is shown permanently. Connect the USB-C side of the USB power cable to the USB port of the charger Connect the other side of the USB power cable to a suitable electrical plug...
- Page 11 The charging status of the charger is shown until it is Charging your charger – wirelessly fully charged. After that the LEDs are turned off for Place the charger on power saving reasons. a wireless Qi certified transmitter pad. Charging status of your charger After a few seconds The front LED indicates the charging status of the charger the internal battery...
- Page 12 For an overview of the hearing aids’ charging status, refer LED when charger is charging to the section “Charging hearing aids”. Green Checking the battery capacity of your charger Charger is fully charged. To check whether the charger’s internal battery has LED is off (wireless charging) enough capacity to fully charge your hearing aids when Charger is fully charged.
- Page 13 If the status LED does not light up when you press the LED when you are mobile button, check the following: Green ● The charger is off. Press and hold the button for Internal battery has enough capacity to fully charge 5 seconds to turn on the charger.
- Page 14 During mobile charging, press and hold the button for Charging via electrical outlet 5 seconds to turn the charger on or off. When the charger is plugged in or placed on a wireless ● When the charger turns on, the status of the hearing Qi-charger, it charges the aids and the status of the charger’s internal battery are hearing aids (if they are...
- Page 15 Mobile charging Safe keeping When you are mobile with no electrical outlet available, When charging of hearing aids is completed, safely store you can still charge your hearing your hearing aids inside the aids. Energy is fed from the charger with lid closed. charger’s integrated battery into In case you want to store the your hearing aids.
- Page 16 The hearing aids are automatically turned off and start Charging hearing aids charging. The charging status is shown for 7 seconds. Place the right If the status LEDs do not light up when you insert the hearing instrument hearing aids, check the following: in the charging cup ●...
- Page 17 Charging status of hearing aids Hearing instrument LED The LED next to a hearing instrument indicates the Pulsing green charging status of the hearing Hearing instrument is being charged. instrument. Green Note that the status is only Hearing instrument is fully charged. displayed immediately after LED is off putting the hearing aids in the...
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Page 18: Turning On And Off Hearing Aids
Turning on and off hearing aids Hearing instrument LED You have the following options to turn your hearing aids Blinking red on or off. Hearing instrument error. Please refer to section Turning on: Take the instruments out of the charger. “Troubleshooting”. -
Page 19: Switching To Standby Mode
● Switching to standby mode If you want to leave standby mode, but the remote control is not at hand: Turn your hearing aids off and Via remote control, you can switch your hearing aids to on again (by shortly placing them in the charger until standby mode. -
Page 20: Inserting And Removing The Hearing Aids
Inserting and removing the hearing aids Inserting a hearing instrument: Identify right and left hearing CAUTION instrument so that you insert it Risk of injury! in the correct ear. Always wear the hearing instrument with an ear Letters R and L indicate the piece. - Page 21 Make sure the Click Sleeve is positioned correctly. Hold the hearing instrument correctly before inserting it. The shape should follow the shape of the hearing The flap of the Click Sleeve should be pointing to the instrument. front side of the ear.
- Page 22 Place the hearing instrument If you have problems inserting the hearing in the outer ear and twist it instrument, use the other hand to gently pull your slightly until it sits well. earlobe downwards. This opens the ear canal and Open and close your mouth eases insertion of the hearing instrument.
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Page 23: Adjusting The Volume
In very rare cases the ear piece could remain in If you prefer manual volume adjustment, use a remote your ear when removing the hearing instrument. control, an audio streaming device, or the Miracle-Ear ® If this happens, have the ear piece removed by a smartphone app as a remote control. -
Page 24: Changing The Hearing Program
Special listening situations Changing the hearing program Depending on the listening situation, your hearing aids On the phone automatically adjust their sound. Your hearing aids may also have several hearing When you are on the phone, turn the When you are on the phone, turn the programs which allow you to change the sound, if receiver slightly so that it does not needed. -
Page 25: On The Phone
Audio streaming with iPhone Telephone program Your hearing aids are Made for iPhone hearing aids. This You may prefer a certain volume when using the phone. means you can get phone calls and listen to music from Ask your Hearing Care Professional to configure a your iPhone directly into your hearing aids. -
Page 26: Airplane Mode For Hearing Aids
Frequently asked questions Airplane mode for hearing aids Airplane mode is when Bluetooth of your hearing You may have some questions on how to best charge aids is turned off. In areas where the use of Bluetooth your hearing aids. Read the questions and answers technology is not allowed (e.g. - Page 27 How can I turn off my hearing aids without What should I pay attention to when charging? charging them? The hearing aids and charger must be clean and Place the hearing aids in the charger. Ensure that dry. Observe the operation conditions in section they are inserted correctly (status LEDs light up).
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Page 28: Maintenance And Care
Maintenance and care Never use running water or immerse the devices in water. To prevent damage it is important that you take care of Never apply pressure while cleaning. your hearing aids and follow a few basic rules, which will Do not use alcoholic solvent on the charging contacts. - Page 29 aids are not turned off completely. They are in Drying standby-mode and still draw some power. Use conventional products to dry your hearing aids. Ask ● Long-term storage (weeks, months, ...): First, fully your Hearing Care Professional for recommended drying charge your hearing aids.
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Page 30: Ear Pieces
Ear pieces For Click Domes or Click Sleeves: Squeeze the tip of the ear piece. Cleaning Cerumen (ear wax) may accumulate on the ear piece. This may affect sound quality. Clean the ear piece daily. For all types of ear pieces: Clean the ear piece when you take it out Exchanging... - Page 31 In section “Components and names”, your Hearing Care Take particular Professional has marked your type of ear piece. care that the new Click Dome clicks Exchanging Click Domes noticeable in To remove the old Click Dome, follow the instructions place. on the packaging of the Click Domes.
- Page 32 Tilt and click off: Pull off inside out: 1. Grasp the Turn the Click Sleeve inside Click Sleeve out. and the hearing Grasp the Click Sleeve and instrument with the hearing instrument with your fingers your fingers, and pull the 2.
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Page 33: Charger
Attach a new Click Sleeve: Charger Hold the Click Sleeve in Cleaning one hand and the hearing instrument in the other hand. NOTICE Point the flap on the Click Sleeve Risk of injuries caused by electric shock! towards the outer and upwards If cleaning is required, disconnect the charger curved “neck”... -
Page 34: Professional Maintenance
Important safety information for Professional maintenance Your Hearing Care Professional can perform a thorough hearing aids and charger professional cleaning and maintenance. Ask your Hearing Care Professional for your individual recommendation of maintenance intervals and for support. -
Page 35: Safety Information On Lithium-Ion Rechargeable
● Safety information on lithium-ion rechargeable Pay special attention to protect your device from extreme heat (e.g. fire, microwave oven, induction batteries oven or other high induction fields) and sunlight. WARNING ● Charge your hearing aids only with the approved A lithium-ion rechargeable battery is permanently charger. -
Page 36: Safety Information For Hearing Aids
Replacement and repair have to be performed by a Safety information for charger professional. Therefore: Personal safety for charger ● Do not repair or replace the lithium-ion rechargeable battery yourself. WARNING ● In the unlikely event of a lithium-ion rechargeable Risk of electrical shock! battery bursting or exploding, keep all combustible Do not use obviously damaged devices and... - Page 37 WARNING WARNING Note that any unauthorized changes to the product Risk of burns! may cause damage to the product or cause injury. Do not place anything other than your hearing Use only approved parts and accessories. Ask aids in the charger. your Hearing Care Professional for support.
- Page 38 WARNING WARNING Charging systems may interfere with measuring Interference with implantable devices devices and electronic equipment. The device can be used with all In hospitals: The charger complies with CISPR 35 electronic implants that comply with the and CISPR 32. Therefore the use of the charger ANSI/AAMI/ISO 14117:2012 Electromagnetic in hospitals should be permissible.
- Page 39 Product safety for charger NOTICE Do not drop. Internal components may get NOTICE damaged. Protect your device from extreme heat. Do not store it in direct sunlight. Requirements for the electrical plug Use an electrical plug with an output voltage of 5 V and a NOTICE minimum output current of 500 mA.
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Page 40: Further Information
(50 to 95 °F) instrument type. Examples are: a remote control, an Relative humidity 5 to 93 % 5 to 93 % audio streaming device, or the Miracle-Ear smartphone ® app as a remote control. Atmospheric pressure 700 to 1060... - Page 41 Charger: Hearing aids: Operating conditions USB-Charging QI Charging Storage Transport Temperature 10 to 35 °C 10 to 30 °C Temperature 10 to 25 °C -20 to 60 °C (50 to 95 °F) (50 to 86 °F) (recommended) (50 to 77 °F) (-4 to 140 °F) Relative humidity 5 to 93 %...
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Page 42: Disposal Information
Storage Transport WARNING Risk of injury, fire or explosion during shipment. Atmospheric 700 to 1060 hPa 700 to 1060 hPa Ship power cells, hearing aids and/or charger pressure according to local regulations. Charger: Disposal information Storage Transport NOTICE Temperature 10 to 40 °C -20 to 60 °C (50 to 104 °F) (-4 to 140 °F) -
Page 43: Symbols
Symbols Symbols on the device or packaging Indicates the legal manufacturer of the device. Symbols used in this document Points out a situation that could lead to serious, Do not dispose of the device with general moderate, or minor injuries. domestic waste. - Page 44 Symbols on the device or packaging Symbols on the device or packaging Keep dry during transportation. Medical device. Temperature during transportation. Compatible with Qi-certified wireless Read more in section chargers. “Operating, transport and storage conditions”. Relative humidity during Bluetooth low energy technology. ®...
- Page 45 Charger data “Made for iPhone”, “Made for iPad”, Under the removable silicone lining in the lid of the and “Made for iPod” mean that an electronic accessory charger is a label with symbols, serial number, has been designed to connect specifically to iPhone, CE mark and legal manufacturer of the charger.
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Page 46: Troubleshooting For Hearing Aids
Troubleshooting for hearing aids Problem and possible solutions Sound is distorted. Problem and possible solutions ● Decrease the volume. Sound is weak. ● Charge the hearing instrument. ● Increase the volume. ● Clean or exchange the ear piece. ● Charge the hearing instrument. ●... -
Page 47: Troubleshooting For The Charger
Troubleshooting for the charger Problem and possible solutions LEDs are pulsing orange. Problem and possible solutions Charger has reached the temperature limit and No LED lights are on. is now in a cooling phase. Charging is resumed ● Check if the power supply is connected correctly. after cooling down (about 15 minutes). - Page 48 Problem and possible solutions Problem and possible solutions Charger LED is blinking red. Hearing instrument’s LED is blinking red. An error in the charger has occured. An error in the hearing instrument has occured. ● ● Take the hearing aids out of the charger and Take the respective hearing instrument out of disconnect the charger from the power supply.
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Page 49: Country-Specific Information
USA and Canada This device complies with Part 18 of the FCC Rules and Certification information for hearing aids with wireless with CAN RSS-216 / CNR-216. functionality, Miracle-Ear RF XP: Operation is subject to the following conditions: ● DBIF1 ●... -
Page 50: Service And Warranty
Service and warranty Warranty Date of purchase: Serial numbers Warranty period in months: Left hearing instrument: Right hearing instrument: Your Hearing Care Professional Charger: Service dates... - Page 51 Minneapolis, MN 55402 www.miracle-ear.com Information in this manual subject to change without notice. Copyright ©2021 Miracle-Ear, Inc. La información de este manual está sujeta a cambio sin previo aviso. Derechos de autor ©2021 Miracle-Ear, Inc. 21009788 Rev 1 ©2021 Miracle-Ear, Inc. 17017USRB/Eng...