Samsung Galaxy S10e User Manual
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Samsung Galaxy S10e User Manual

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Summary of Contents for Samsung Galaxy S10e

  • Page 1 User manual...

  • Page 2: Table Of Contents

    Table of contents Features Wireless PowerShare Meet Bixby Camera Mobile continuity Night mode Expandable storage Getting started Galaxy S10e Galaxy S10 Galaxy S10+ Assemble your device Charge the battery Wireless PowerShare Accessories Start using your device Use the Setup Wizard...
  • Page 3 Table of contents Lock or unlock your device Accounts Set up voicemail Navigation Navigation bar Customize your home screen Bixby Digital wellbeing and parental controls Always On Display Flexible security Mobile continuity Multi window Edge screen Enter text Emergency mode Apps Using apps Uninstall or disable apps...
  • Page 4 Table of contents Sort apps Create and use folders Game Booster App settings Samsung apps Galaxy Essentials Galaxy Store Galaxy Wearable Game Launcher Samsung Global Goals Samsung Health Samsung Members Samsung Notes Samsung Pay Smart Switch SmartThings Calculator Calendar Camera...
  • Page 5 Table of contents Clock Contacts Email Gallery Internet Messages My Files Phone Google apps Chrome Drive Gmail Google Maps Photos Play Movies & TV Play Music Play Store...
  • Page 6 Table of contents YouTube Microsoft apps OneDrive Additional apps Facebook Spotify Settings Access Settings Search for Settings Connections Wi-Fi Bluetooth Phone visibility NFC and payment Airplane mode Data usage Mobile hotspot Tethering Nearby device scanning...
  • Page 7 Table of contents Connect to a printer MirrorLink Download booster Virtual Private Networks Private DNS Ethernet Sounds and vibration Sound mode Vibrations Volume Ringtone Notification sound System sounds and vibration Dolby Atmos Equalizer Headset audio options Adapt sound Separate app sound Notifications...
  • Page 8 Table of contents Manage notifications Customize app notifications Smart alert Smart pop-up view Display Screen brightness Blue light filter Dark mode Screen mode Font size and style Screen zoom Screen resolution Full screen apps Screen timeout Accidental touch protection Touch sensitivity Show charging information Screen saver Reduce animations...
  • Page 9 Table of contents Lift to wake Double tap to wake Smart stay One-handed mode Device maintenance Quick optimization Battery Storage Memory card Memory Device security Advanced options Language and input Date and time Troubleshooting Lock screen and security Screen lock types Google Play Protect Find My Mobile viii...
  • Page 10 Table of contents Security update Google Play system update Samsung Pass Samsung Blockchain Keystore Install unknown apps Secure Folder Secure Wi-Fi Encrypt or decrypt SD card View passwords Device administration Credential storage Strong Protection Advanced security settings Location Permission manager...
  • Page 11 Table of contents Account settings Remove an account Backup and restore Google settings Accessibility Screen Reader Visibility enhancements Hearing enhancements Interaction and dexterity Advanced settings Installed services About Accessibility Other settings Help Dual Messenger About phone Learn more Videos Smart Simulator...
  • Page 12 Table of contents Samsung Care Talk to an agent Tips Legal information Samsung Knox Maintaining water and dust resistance Restricting children’s access to your mobile device...

  • Page 13: Features

    Features Wireless PowerShare Wirelessly charge your Galaxy Buds, Galaxy Watch or even a friend’s phone right from your device. See Wireless PowerShare on page 8. Meet Bixby Bixby learns what you like to do and works with your favorite apps and services to help you get more done.

  • Page 14: Getting Started

    Getting started Galaxy S10e Galaxy S10 Galaxy S10+ Assemble your device Start using your device...

  • Page 15: Galaxy S10E

    Getting started Galaxy S10e Rear cameras Flash Front camera Power key/ Volume keys Fingerprint scanner Bixby key USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 16: Galaxy S10

    Getting started Galaxy S10 Rear cameras Flash Front camera Volume keys Power key Bixby key Fingerprint scanner USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 17 Getting started Galaxy S10+ Rear cameras Flash Front cameras Power key Volume keys Bixby key Fingerprint scanner USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 18: Assemble Your Device

    NOTE  Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.

  • Page 19: Charge The Battery

    TIP  While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the device’s normal range of operation. Disconnect the charger from the device and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952.

  • Page 20: Wireless Powershare

    Getting started Wireless PowerShare Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power.  1. From Quick Settings, tap Wireless PowerShare to enable this feature.  2. With the phone face down, place the compatible device on the back of the phone to charge.

  • Page 21: Accessories

    Do not use headphones. • Accessories Supported accessories (sold separately) can be configured through Settings. This option may only appear after you have connected an accessory to your device. Visit samsung.com/us/mobile/mobile-accessories to learn more. ◌   From Settings, tap Advanced features > Accessories.

  • Page 22: Transfer Data From An Old Device

    Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 23: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 144. Power key Press to lock.

  • Page 24: Accounts

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 143. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.  1. From Settings, tap Accounts and backup >...

  • Page 25: Set Up Voicemail

    Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.  1. From Phone, touch and hold the 1 key.  2. Follow the tutorial to create a password, record a greeting, and record your name.

  • Page 26: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them.
  • Page 27 Getting started Swipe Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 28 Getting started Drag and drop Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...
  • Page 29 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out.   Move your thumb and forefinger together on the screen to zoom out.   Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 30 Getting started Touch and hold Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 31: Navigation Bar

    Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Back Recent apps Home   Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 32 Getting started Navigation buttons Change how the navigation icons appear along the bottom of the screen. ◌   From Settings, tap Display > Navigation bar. The following options are available:   • Navigation buttons: Show the three navigation icons along the bottom of the screen.

  • Page 33: Customize Your Home Screen

    Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen. App icons Use app icons to launch an app from any Home screen.
  • Page 34 Getting started  3. Tap a picture or video to choose it.  • If choosing a single picture, choose which screen or screens you want to apply the wallpaper to.  • Videos and multiple pictures can only be applied to the Lock screen.  4.
  • Page 35 Getting started Widgets Add widgets to your home screens for quick access to info or apps.  1. From a Home screen, touch and hold the screen.  2. Tap Widgets, and then touch and hold a widget, drag it to a Home screen, and release it.
  • Page 36 Getting started  • Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen.  • Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen.  • Rotate to landscape mode: Rotate the Home screen automatically when your device’s orientation is changed from portrait to landscape.
  • Page 37 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list  1. From Settings, tap Display > Easy mode.  2.
  • Page 38 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate   Airplane mode Bluetooth active Wi-Fi active Location active Alarm   Notification icons Missed calls Call in progress...
  • Page 39 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 40 Finger sensor gestures You can also open or close the Notification panel by swiping up or down on the fingerprint sensor. This is featured on the Galaxy S10e only.  1. From Settings, tap Advanced features > Motions and gestures > Finger sensor gestures.

  • Page 41: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. TIP  You can customize how the Bixby key functions. From Settings, tap Advanced features >...

  • Page 42: Digital Wellbeing And Parental Controls

    Getting started Internet Bixby Vision can help you find out more about an image you find in the Internet app.  1. From  Internet, touch and hold an image until a pop-up menu is displayed.  2. Tap Bixby Vision and follow the prompts. Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check...

  • Page 43: Always On Display

    Getting started Always On Display View missed calls and message alerts, check the time and date, and view other customized information without unlocking your device using Always On Display (AOD).  1. From Settings, tap Lock screen > Always On Display.  2.

  • Page 44: Flexible Security

    Getting started Flexible security Use biometrics to securely unlock your device and log in to accounts. Face recognition You can enable Face Recognition to unlock your screen. To use your face to unlock your device, you must set a pattern, PIN, or password.  ...
  • Page 45 Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.
  • Page 46 Power key. This is only available on the Galaxy S10e.   • Samsung Pass: Use your fingerprint for identification when using supported apps.   • Samsung Pay: Use your fingerprints to make payments quickly and securely. Biometrics preferences Configure your preferences for biometric security options.

  • Page 47: Mobile Continuity

    Link to Windows Achieve mobile continuity between your Samsung device and Windows-based PCs. Get instant access to your device’s photos, messages, and more on a PC by linking your devices.
  • Page 48  2. Tap to turn on the feature. Connection occurs automatically.  3. Sign in to your Samsung account on your Galaxy devices. TIP  Move your contacts from your phone to your Samsung account so you can access them on all registered devices.

  • Page 49: Multi Window

    Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control  1.

  • Page 50: Edge Screen

    Getting started Edge screen The Edge screen is made up of several customizable edge panels. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Edge panel handle Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 51 Getting started Configure Edge panels You can customize the Edge panels.  1. From the Edge screen, tap Settings.  2. Tap to enable the feature. The following options are available:  • Checkbox: Enable or disable each panel.  • Edit (if available): Configure individual panels.  •...
  • Page 52 Getting started Edge panel style Change the style of the Edge panel handle.  1. From the Edge screen, tap Settings.  2. Tap More options > Handle settings for the following options:  • Colors: Choose a color for the Edge panel handle.  •...
  • Page 53 Getting started Smart Select The Smart select feature captures an area of the screen as an image or animation that you can share or pin to the screen.  1. From any screen, drag the Edge panel handle to the center of the screen. Swipe until the Smart select panel is displayed.
  • Page 54 Getting started  • Surface level: Use the device to determine if a surface is level by placing the device on the surface. The surface is level when the x and y values are close to or equal to zero degrees.  –...
  • Page 55 Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications, which makes alerts visible even when the screen is face-down.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap to enable the feature. Devices and software are constantly evolving —...
  • Page 56 Getting started Lighting style Customize the color, width, and transparency of the Edge lighting feature.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap Lighting style to customize:  • Effect: Choose an edge effect.  • Color: Choose a preset or custom color, and enable app colors.  –...
  • Page 57 Getting started Show Edge lighting Choose when Edge lighting will replace notifications.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap Show Edge lighting to choose:  • While screen is on: Edge lighting will replace regular notification pop-ups.  •...

  • Page 58: Enter Text

    Text can be entered using a keyboard or your voice. Expand toolbar ◌   Tap a field to display the Samsung keyboard.   • Tap Show predictive text to view suggested words while you type.   • Tap Show toolbar functions to view all keyboard options.
  • Page 59   • Style and layout: Customize the appearance and function of the keyboard.   • Swipe, touch, and feedback: Customize gestures and feedback.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 60 Instead of typing, enter text by speaking. Open settings Return to keyboard  1. From the Samsung keyboard, tap Voice input.  2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 61: Emergency Mode

     • Keyboard language: Choose the language for the keyboard.  • Voice input language: Select the language for Samsung voice input.  • Hide offensive words: Hide potentially offensive words with asterisks.  • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 62 – ™   Maps: Launch Google Maps –   Samsung Notes: Launch the Samsung Notes app.   Battery charge: Displays estimated battery charge percentage.   Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage.

  • Page 63: Apps

    Apps Using apps Samsung apps Google apps Microsoft apps Additional apps...

  • Page 64: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store. ◌   From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.

  • Page 65: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list.  1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.  2. Release the app shortcut to create the folder.  •...

  • Page 66: App Settings

    Apps App settings Manage your downloaded and preloaded apps. Options vary by app.  1. From Settings, tap Apps.  2. Tap  More options for the following options:  • Sort by: Sort the apps by size, name, last used, or last updated.  • Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet.
  • Page 67 Apps App info options  • Open: Launch the app. Not all apps have this option.  • Uninstall/Disable: Uninstall or disable the app. Some preloaded apps can only be disabled, not uninstalled.  • Force stop: Stop an app that is not working correctly.

  • Page 68: Samsung Apps

    ◌   From Apps, tap More options > Galaxy Essentials. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌   From Apps, tap Galaxy Store.

  • Page 69: Samsung Global Goals

    Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...

  • Page 70: Samsung Members

    Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store.

  • Page 71: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌   From Apps, tap Samsung Notes >...
  • Page 72   • Shared notebooks: View notebooks shared with your contacts through your Samsung account.   • Trash: View deleted notes for up to 15 days.    • Categories: View notes by category.    • Settings : View settings for the Samsung Notes app. ...

  • Page 73: Samsung Pay

    NOTE  For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.

  • Page 74: Smart Switch

    Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.

  • Page 75: Smartthings

    ◌   From Apps, tap Samsung folder > SmartThings, and sign in with your Samsung account. NOTE  Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support.

  • Page 76: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌   From Apps, tap Calculator. Unit converter Convert between Scientific mode measurements. If the icon is not History visible, turn your View past device to landscape.

  • Page 77: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌   From Apps, tap Calendar. Go to today’s date Navigation drawer Tap to view event Stickers Create new event Devices and software are constantly evolving —...
  • Page 78 Apps Add calendars Add your accounts to the Calendar app.  1. From Calendar, tap Navigation drawer.  2. Tap Settings > Add new account and select an account type.  3. Enter your account information and follow the prompts. TIP  Accounts may also support email, contacts, and other features. Calendar alert priority Alerts from the Calendar app can be set to different priority levels.

  • Page 79: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌   From Apps, tap Camera. TIP  If Quick launch is enabled, quickly press the Power key twice. Settings Scene optimizer Zoom Shooting modes Gallery Switch cameras Capture Devices and software are constantly evolving —...
  • Page 80 Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.  1. From Camera, set up your shot with the following features:  • Tap the screen where you want the camera to focus.  – When you tap the screen, a brightness scale appears. Drag the circle to adjust the brightness.
  • Page 81 Apps Live focus Add interactive focus effects to your pictures.  1. From Camera, swipe to Live focus.  2. Tap Live focus effect, choose an effect, and drag the slider to fine-tune the effect. Scene optimizer Automatically adjust exposure, contrast, white balance, and more based on what is detected in the camera frame to help you capture beautiful photos.
  • Page 82 Apps Super steady Super steady applies advanced stabilization algorithms to your video for a smooth, professional appearance, even in heavy motion situations. This feature cannot be used with Zoom-in mic, Live focus video, Slow motion, or the front camera.  1. From Camera, swipe to change the shooting mode to Video.
  • Page 83 Apps  – Food: Take pictures that emphasize the vivid colors of food.  – Night: Use this to take photos in low-light conditions, without using the flash.  – Super slow-mo: Record videos at an extremely high frame rate for viewing in high quality slow motion. You can play a specific section of each video in slow motion after recording it.
  • Page 84 Apps Videos   • Rear video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory.   • Front video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory.   • Advanced recording options: Enhance your videos with advanced recording formats.
  • Page 85 Apps Useful features   • HDR (rich tone): Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture.   • Tracking auto-focus: Keep a moving subject in focus.   • Pictures as previewed: Save selfies as they appear in the preview without flipping them.

  • Page 86: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌   From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 87 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified.  1. From Clock, tap Add alarm.  2. Tap the following items to configure an alarm:  • Time: Set a time for the alarm.  •...
  • Page 88 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular city. your current location. City Globe View the current Drag to spin and time and add to your see times around list of cities.
  • Page 89 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.  1. From Clock, tap World clock.  2. Tap More options > Time zone converter.  3.
  • Page 90   • Vibrate for alarms and timers: Enable to always vibrate for alarms and timers if the Sound mode is set to either Mute or Vibrate.   • Customization Service: Sign in to your Samsung account to customize personal content in supported apps.

  • Page 91: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌   From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving —...
  • Page 92 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.  1. From Contacts, tap a contact.  2. Tap Edit.  3. Tap any of the fields to add, change, or delete information.  4.
  • Page 93 Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌   From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts.
  • Page 94 Apps Send an email to a group Send an email to members of a group.  1. From Contacts, tap Open drawer > Groups, and then tap a group.  2. Tap  More options > Send email.  3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 95 Apps Export contacts Export contacts from your device as vCard files (VCF).  1. From Contacts tap Open drawer > Manage contacts.  2. Tap Import or export contacts.  3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.

  • Page 96: Email

    Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page 12. ◌   From Apps, tap Email. Add attachment Send message Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 97 Apps Create and send an email Compose and send email messages from your device.  1. From Email, tap Compose.  • Different email account may have additional steps and options.  2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 98 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌   From Email, tap Navigation drawer for the following options:   • [Account name]: View email for only one email account.  ...

  • Page 99: Gallery

    Apps Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌   From Apps, tap Gallery. Sort images into Customize collections custom albums of pictures and videos View pictures Share pictures...
  • Page 100 Apps View pictures Pictures stored on your device are viewable in the Gallery app.  1. From Gallery, tap Pictures.  2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  • To use Bixby Vision on the current picture, tap Bixby Vision.
  • Page 101 Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details.  1. From Gallery, tap Pictures.  2. Tap a video to view it. Swipe left or right to view other pictures or videos.  •...
  • Page 102 Apps  • Sticker: Overlay illustrated or animated stickers.  • Draw: Draw on your video.  • Speed: Adjust the play speed.  • Audio: Adjust the volume levels and add background music to the video.  4. Tap Save, and then confirm when prompted. Share pictures and videos Share pictures and videos from the Gallery app.
  • Page 103 Apps  3. Tap Create movie and then choose either Highlight reel (automatic slideshow) or Self-edited (custom slideshow). The following options are available:   Duration: Adjust the run time of the entire movie (Highlight reel only). •   Transition effect: Add visual interest to your movie by customizing the •...
  • Page 104 Apps Screenshot Settings Control screenshot and screen recorder settings. ◌   From Settings, tap Advanced features > Screenshots and screen recorder.   Screenshot toolbar: Show additional options after you take a screenshot.   Delete shared screenshots: Automatically delete screenshots after they are shared through the screenshot toolbar.

  • Page 105: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌   From Apps, tap Samsung folder > Internet. Add to...
  • Page 106 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌   From Internet, tap Tabs > New tab.   • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 107 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab.  1.

  • Page 108: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌   From Apps, tap Messages > Compose new message. Open More options Add attachments Record voice message Message search To quickly locate a message, use the search feature.
  • Page 109 Apps Delete conversations You can remove your conversion history by deleting conversations.  1. From Messages, tap More options > Delete.  2. Tap each conversation you want to delete.  3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.

  • Page 110: My Files

    View and manage files stored on your device, including images, videos, music, and sound clips. ◌   From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 111 Apps File groups Files stored in the device are organized into the following groups:   Recent files: View recently accessed files. • –   This option is displayed if one or more files have been accessed recently.   Categories: View your files based on the file type. •...

  • Page 112: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌   From a Home screen, tap Phone. Access voicemail Access Messages Make a call Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 113 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌   From Phone, enter a number on the keypad and tap Call.
  • Page 114 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 115 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌   Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 116 Apps Manage calls Your calls are recorded in a call log. You can set up speed dials, block numbers, and use voicemail. Call log The numbers of the calls you have dialed, received, or missed are stored in the Call log.
  • Page 117 Apps Block a number By adding a caller to your Block list, future calls from this number are sent directly to your voicemail, and messages are not received.  1. From Phone, tap Recents.  2. Tap the caller you want to add to the Block list.  3.
  • Page 118 Apps Remove a Speed dial number You can remove an assigned Speed dial number.  1. From Phone, tap More options > Speed dial numbers.  2. Tap Delete by the contact you want to remove from Speed dial. Voicemail Use your phone’s voicemail feature. For information on setting up voicemail, see Set up voicemail on page 13.
  • Page 119 Apps Optional calling services If available with your service plan, the following calling services are supported. Place a multi-party call If your service plan supports this feature, you can make another call while a call is in progress.  1. From the active call, tap Add call to dial the second call.

  • Page 120: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.

  • Page 121: Maps

    Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page 150. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account ™...

  • Page 122: Microsoft Apps

    Apps Microsoft apps Enjoy these apps from Microsoft. OneDrive Store and share photos, videos, documents, and more in your free online ® OneDrive account—accessible from your personal computer, tablet, or phone.

  • Page 123: Additional Apps

    Apps Additional apps The following apps are preloaded or downloaded over-the-air to your device. Facebook ™ Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. Spotify Access music and podcasts on your device.

  • Page 124: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...

  • Page 125: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings.   Drag down the Status bar, and then tap Settings. —   From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  1.
  • Page 126 Settings  3. Enter information about the Wi-Fi network:  • Network name: Type the exact name of the network.  • Security: Select a security option from the list, and enter the password if required.  • MAC address type: Choose which type of MAC address to use for this connection.

  • Page 127: Bluetooth

    Settings  • Install network certificates: Install authentication certificates.  • MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable).  • IP address: View your device’s IP address (not configurable). Wi-Fi  Direct Wi-Fi Direct uses Wi-Fi to share data between devices.  1.
  • Page 128 Settings Rename a paired device You can rename a paired device to make it easier to recognize.  1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth.  2. Tap Settings next to the device name, and then tap Rename.  3.

  • Page 129: Phone Visibility

    Settings Phone visibility Turn on visibility to allow other Bluetooth devices to find your device. ◌   From Settings, tap Connections > Phone visibility, and then tap to make your device visible. NFC and payment Near Field Communication (NFC) allows you to communicate with another device without connecting to a network.

  • Page 130: Airplane Mode

    Settings TIP  NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments. Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features.

  • Page 131: Mobile Hotspot

    Settings Mobile hotspot Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by multiple devices.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap to turn on Mobile hotspot.  3. On the devices you want to connect, activate Wi-Fi and select your device’s Mobile hotspot.
  • Page 132 Settings Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap More options > Configure mobile hotspot for the following settings:  • Network name: View and change the name of your Mobile hotspot.  •...

  • Page 133: Tethering

    Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap Band, and tap an option. Auto hotspot Share your hotspot connection with other devices signed in to your Samsung account.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.

  • Page 134: Connect To A Printer

    Settings Connect to a printer Connect your device to a printer on the same Wi-Fi network to easily print documents and images from your device.  1. From Settings, tap Connections > More connection settings > Printing.  2. Tap Download plugin and follow the prompts to add a print service.  3.

  • Page 135: Virtual Private Networks

    Settings Virtual Private Networks A Virtual Private Network (VPN) allows you to connect to a private secured network from your device. You will need the connection information from your VPN administrator.  1. From Settings, tap Connections > More connection settings > VPN.  2.

  • Page 136: Ethernet

    Settings Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network.  1. Connect an Ethernet cable to your device.  2. From Settings, tap Connections > More connection settings > Ethernet, and follow the prompts.

  • Page 137: Vibrations

    Settings Vibrations You can control how and when your device vibrates  1. From Settings, tap Sounds and vibration.  2. Tap options to customize:  • Vibration pattern: Choose from preset vibration patterns.  • Vibration intensity: Set vibration intensity levels for calls, notifications, and touch interactions by dragging the sliders.

  • Page 138: Ringtone

      • Charging: Play a sound when a charger is connected.   • Dialing keypad: Play a tone when dialing numbers on the Phone keypad.   • Samsung keyboard: Play a sound when typing with the Samsung keyboard. System vibration  ...

  • Page 139: Dolby Atmos

    Settings Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos. This feature may only be available with a headset connected. ◌   From Settings, tap Sounds and vibration > Sound quality and effects for the following options:  ...

  • Page 140: Separate App Sound

    Settings Separate app sound You can play media sound on a speaker or headphones separate from the rest of the sounds on your device. Connect to a Bluetooth device to make this option available in the Audio device menu.  1. From Settings, tap Sounds and vibration >...

  • Page 141: Customize App Notifications

    Settings Customize app notifications You can change notification settings for each app.  1. From Settings, tap Notifications > See all.  2. Tap an app for the following options:  • Show notifications: Receive notifications from this app.  • Categories: Configure notification options that are specific to this app.  •...

  • Page 142: Blue Light Filter

    Settings Blue light filter The Blue light filter can help you sleep better if you use your device at night. You can set a schedule to automatically turn this feature on and off. ◌   From Settings, tap Display > Blue light filter, and then choose one of the following options:  ...

  • Page 143: Font Size And Style

     2. Drag the Screen zoom slider to adjust the zoom level.  Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality. This feature is not available on the Galaxy S10e.  1. From Settings, tap Display > Screen resolution.

  • Page 144: Screen Timeout

    Settings Screen timeout You can set the screen to turn off after a set amount of time. ◌   From Settings, tap Display > Screen timeout, and tap a time limit to set it. NOTE  Prolonged display of non-moving images, excluding Always On Display, may result in permanent ghost-like afterimages or degraded image quality.

  • Page 145: Screen Saver

    Settings Screen saver You can display colors or photos when the screen turns off or while charging.  1. From Settings, tap Display > Screen saver.  2. Choose one of the following options:  • None: Do not display a screen saver.  • Colors: Tap the selector to display a changing screen of colors.  •...

  • Page 146: Smart Stay

    Settings Smart stay Smart stay uses the front camera to detect your face so that the screen stays on while you are looking at it. ◌   From Settings, tap Advanced features > Motions and gestures > Smart stay, and tap to enable the feature. One-handed mode You can change the screen layout to accommodate operating your device with one hand.

  • Page 147: Battery

    Settings Battery View how battery power is used for your various device activities. ◌   From Settings, tap Device care > Battery for options:   • Battery usage: View power usage by app and service.   • Power mode: Select a power mode to extend battery life.  ...

  • Page 148: Memory

    Settings Mount a memory card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed.  1.

  • Page 149: Device Security

    Settings   • Tap Apps not used recently to view apps and services that are included in this group. Tap to include or exclude these apps and services.   • Tap Select apps to exclude to choose apps to exclude from memory usage checks.

  • Page 150: Language And Input

    Settings Language and input Configure your device’s language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list.
  • Page 151   From Settings, tap General management > Language and input > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.

  • Page 152: Date And Time

    Settings Pointer speed Configure pointer speed for an optional mouse or trackpad (not included).  1. From Settings, tap General management > Language and input.  2. Under Pointer speed, drag the slider to the right to go faster or to the left to go slower.

  • Page 153: Troubleshooting

    Settings Troubleshooting You can check for software updates and, if necessary, reset services on your device. Software update Check for and install available software updates for your device. ◌   From Settings, tap Software update for the following options:   • Auto download over Wi-Fi: Automatically download software updates when the device is connected to a Wi-Fi network.
  • Page 154 Settings Reset accessibility settings You can reset device accessibility settings. Accessibility settings in downloaded apps and your personal data are not affected.  1. From Settings, tap General management > Reset > Reset accessibility settings.  2. Tap Reset settings, and confirm when prompted. Auto restart Optimize your device by restarting it automatically at set times.
  • Page 155 You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION  Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.

  • Page 156: Lock Screen And Security

    Settings Lock screen and security You can secure your device and protect your data by setting a screen lock. Screen lock types You can choose from the following screen lock types that offer high, medium, or no security: Swipe, Pattern, PIN, Password, and None. NOTE  Biometric locks are also available to protect access to your device and sensitive data on your device.

  • Page 157: Google Play Protect

    Settings  • Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature.  • Always On Display: Enable the Always On Display screen. For more information, see Always On Display on page 31. Clock and information You can configure features that appear on the Lock screen, like the clock and other useful information.

  • Page 158: Find My Mobile

    You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.

  • Page 159: Samsung Pass

    Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.

  • Page 160: Secure Wi-Fi

    Settings Secure Wi-Fi Get extra privacy protection while using unsecured Wi-Fi networks. You must sign in to your Samsung account to set up and use Secure Wi-Fi. ◌   From Settings, tap Biometrics and security > Secure Wi-Fi and follow the prompts to configure privacy protection.

  • Page 161: Device Administration

    Settings Device administration You can authorize security features and apps (like Find My Mobile) to have administrative access to your device.  1. From Settings, tap Biometrics and security > Other security settings > Device admin apps.  2. Tap an option to turn it on as a device administrator. Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections.

  • Page 162: Advanced Security Settings

    Settings Advanced security settings You can use these options to configure advanced security settings to better protect your device. ◌   From Settings, tap Biometrics and security > Other security settings for the following options:   • Trust agents: Allow trusted devices to perform selected actions when connected.
  • Page 163 Settings Improve accuracy Enable other location scanning tools.  1. From Settings, tap Location > Improve accuracy.  2. Tap connection method to add or remove from location services:  • Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off.  •...

  • Page 164: Permission Manager

    You can choose from Allow all the time, Allow only while the app is in use, or Deny for each type of access requested. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems.  1. From Settings, tap Privacy >...

  • Page 165: Accounts

    Accounts and backup > Samsung Cloud.   If a Samsung account has not been added, the screens explain how to create or sign in to your account.  2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud.

  • Page 166: Remove An Account

    From Settings, tap Accounts and backup > Backup and restore for options:   • Back up data: Configure your Samsung account to back up your data.   • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.

  • Page 167: Google Settings

    Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Screen Reader Use special controls and settings that let you navigate without needing to see the screen.

  • Page 168: Visibility Enhancements

      • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.

  • Page 169: Hearing Enhancements

    Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌   From Settings, tap Accessibility > Visibility enhancements and tap an option:   • Magnifier window: Magnify content shown on the screen.  ...

  • Page 170: Interaction And Dexterity

    Settings Text display You can convert speech to text and watch closed captions when viewing multimedia. ◌   From Settings, tap Accessibility > Hearing enhancements and tap an option:   • Live transcribe: Use the microphone to record speech and convert it to text.  ...
  • Page 171 Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Answering and ending calls:  – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (not included).

  • Page 172: Advanced Settings

    Settings Mouse and physical keyboard Configure settings for a connected mouse and physical keyboard. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Click after pointer stops: Automatically click on an item after the pointer stops over it.

  • Page 173: Installed Services

    Settings Notifications ◌   From Settings, tap Accessibility > Advanced settings and tap an option:   • Flash notification: Flash either the camera light or the screen when you receive notifications or when alarms sound.   • Notification reminders: Set periodic reminders for any unread notifications.  ...

  • Page 174: Other Settings

    Settings Other settings Configure features on your device that make it easier to use. Help View the user manual on your device. ◌   From Settings, tap Tips and help. Dual Messenger Use two separate accounts for the same app.  1.

  • Page 175: Learn More

    Learn more   Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...

  • Page 176: Legal Information

    About tablet > Status. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.

  • Page 177: Maintaining Water And Dust Resistance

    Legal information Maintaining water and dust resistance CAUTION  To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. The device is not impervious to dust and water damage in any situation.

  • Page 178: Restricting Children's Access To Your Mobile Device

    Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2019 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the...
  • Page 179 Legal information Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory.

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