Support; Warranty - Teledyne Lecroy WavePulser 40iX Getting Started Manual

MAINTENANCE

Support

Documentation
The software installs with the WavePulser User Manual. This PDF contains
more extensive operating procedures than are found here. Choose Help >
Contents or use the Windows Start menu to display it.
Teledyne LeCroy publishes a free Technical Library on its website at
teledynelecroy.com/support/techlib. Manuals, tutorials, application
notes, white papers, and videos are available to help you get the most
out of your Teledyne LeCroy products. The user manual can also be
downloaded from the Technical Library under Manuals.
The Datasheet published on the product page contains the detailed
product specifications.
Technical Support
Registered users can contact their local Teledyne LeCroy service center
to make Technical Support requests by phone or email. For a complete
list of offices, visit teledynelecroy.com/support/contact.
You can also submit Technical Support requests via the website at
teledynelecroy.com/support/techhelp.
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933197-00 Rev A

Warranty

NOTE: THE WARRANTY BELOW REPLACES ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS, OR ADEQUACY FOR ANY PARTICULAR PURPOSE OR
USE. TELEDYNE LECROY SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES, WHETHER IN CONTRACT OR OTHERWISE. THE
CUSTOMER IS RESPONSIBLE FOR THE TRANSPORTATION AND INSURANCE
CHARGES FOR THE RETURN OF PRODUCTS TO THE SERVICE FACILITY. TELEDYNE
LECROY WILL RETURN ALL PRODUCTS UNDER WARRANTY WITH TRANSPORT
PREPAID.
The product is warranted for normal use and operation, within
specifications, for a period of three years from shipment. Teledyne LeCroy
will either repair or, at our option, replace any product returned to one of
our authorized service centers within this period. However, in order to do
this we must first examine the product and find that it is defective due to
workmanship or materials and not due to misuse, neglect, accident, or
abnormal conditions or operation.
Teledyne LeCroy shall not be responsible for any defect, damage, or
failure caused by any of the following: a) attempted repairs or installations
by personnel other than Teledyne LeCroy representatives; b) improper
connection to incompatible equipment; or c) for any damage or malfunction
caused by the use of non-Teledyne LeCroy supplies. Furthermore, Teledyne
LeCroy shall not be obligated to service a product that has been modified or
integrated where the modification or integration increases the task duration
or difficulty of servicing the instrument. Spare and replacement parts, and
repairs, all have a 90-day warranty.
The instrument's firmware has been thoroughly tested and is presumed
to be functional. Nevertheless, it is supplied without warranty of any kind
covering detailed performance. Products not made by Teledyne LeCroy
are covered solely by the original manufacturer's warranty.