Preparing to Start Using the Services......................14 When Connecting as a Logged-in User.....................14 When Connecting as a Guest User......................15 2. Connecting to a VMR from the RICOH Unified Communication System P3500M Registering Address Book..........................17 Connecting to VMR............................19 Connecting As a Logged-in User........................19 Connecting As a Guest User........................20...
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What You Can Do During the Meeting..................... 25 Disconnecting from VMR..........................25 4. Troubleshooting When You Cannot Connect to VMR......................27 Other Problems..............................28 When Using the P3500M...........................28 When Using the Computer (Windows/Mac OS) or Smartphone/Tablet (Android/iOS)....31 5. Appendix Trademarks............................... 33 INDEX...
How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Precautions for Usage Copyright Notice Using this machine to perform any of the following acts, without permission from the copyright holder, for purposes other than personal use may constitute an infringement on the copyright and/or neighboring rights of the commercial video software or cable broadcasting program. These acts include broadcasting or transmitting commercial video software or cable broadcasting programs, modifying videos, such as by freezing, or resizing videos to be displayed in an aspect ratio different from the original.
RICOH Unified Communication System Advanced (RICOH UCS Advanced) is the portal from where you as a user can simply and effectively manage your personal video experience. RICOH UCS Advanced allows you to easily invite, schedule, and manage your Virtual Meeting Room (VMR).
1. Read This First RICOH Unified Communication System P3500M (P3500M) The P3500M allows you to start a meeting by connecting to VMR. This device has a built-in camera for video input and a microphone and speaker for audio input and output. By connecting this machine to the Internet and a video output device such as a monitor or projector, you can have a meeting practically anywhere.
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A user who has logged in to RICOH UCS Advanced • Guest user A user who has not logged in to RICOH UCS Advanced or a user who does not have an account for RICOH UCS Advanced Users can connect to a VMR and start a meeting at any time.
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1. Read This First Conference code (Conference ID) This is a unique character string set for the VMR. It is used to identify the VMR. The conference code is also included as part of the URL of the VMR. PIN code You can set individual PIN codes for the host and guest users to access the VMR.
Features Available with This Service This section describes the features available with RICOH UCS Advanced. Features of RICOH UCS Advanced differ slightly depending on the device or the type of user. The following features are available in the VMR: Video meeting You can hold a video meeting in the VMR.
You can manage recordings, including changing the title or downloading or deleting recordings. Devices The following features are available in each device: Computer Computer Smartphone / (Windows/Mac (Windows/Mac Tablet (Android/ Features P3500M iOS) My Meeting Web browser My Meeting Video Meeting Video meeting Audio meeting Guest access...
Features Available with This Service *3 Only available via a Web browser. *4 Only available to the host user of the meeting or the administrator. Users The following features are available for each user: Features Logged-in user Guest user Video meeting Audio meeting Guest access Host access...
1. Read This First Operating Environment This section describes the operating environment needed to hold a meeting with RICOH UCS Advanced. P3500M • For details about the operating environment for the P3500M, see the supplied manual. Computer (Windows/Mac OS) Using a Web browser...
Operating Environment Specification Operating environment Minimum 2 Core Duo processor recommended for HD video Network Bandwidth Minimum: 384 Kbps, Recommended: 1 Mbps or higher Video input HD web camera Audio input Microphone Smartphone/Tablet (Android/iOS) Specification Operating environment Operating systems Android version 3.1 or later for Tablets Android version 4.0 or later for Smartphones iOS version 4.3.2 or later for iPad iOS version 5.0 or later for iPhone...
1. Read This First Preparing to Start Using the Services When Connecting as a Logged-in User To use the RICOH UCS Advanced, you must sign up for the service. Step Reference Sign up for RICOH UCS Advanced. page 14 "Sign Up for the First Time"...
Read the displayed description and then follow the instructions to complete the tour. When Connecting as a Guest User Step Reference For P3500M page 17 "Registering Address Book" (P3500M) Register the URL of the VMR in Address Book. page 23 "Preparing to Start Using the For smartphone/tablet (Android/iOS) Services"...
If you register the URL of VMR to Address Book first, it makes it easier to connect to VMR. For details about basic operation of P3500M, see Setup Guide provided with P3500M. Check the URL of VMR in the invitation e-mail.
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2. Connecting to a VMR from the RICOH Unified Communication System P3500M • If there is no destination registered in Address Book, a text file only containing a label line is exported. You can enter destinations into the text file for use.
Adjust the orientation by carefully moving and rotating the camera vertically and horizontally. Select the VMR you want to connect. You can also use the cursor keys on P3500M to select the destination and then press the [Enter] key. Select [Join].
Press the [Push] key and then pull up on the arm of the camera to raise the camera unit. Adjust the orientation by carefully moving and rotating the camera vertically and horizontally. Select the VMR you want to connect. You can also use the cursor keys on P3500M to select the destination and then press the [Enter] key.
• Sending tone signals • Screen sharing • Checking participants in the meeting • To share your computer screen, a plug-in must be installed from the following URL: • https://chrome.google.com/webstore/detail/my-screen-sharing/ gabplmohdjnflggelhlkofealkhnlngo?utm_source=chrome-app-launcher-info-dialog Disconnecting from VMR Press the [Disconnect] key of P3500M. The browser closes.
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2. Connecting to a VMR from the RICOH Unified Communication System P3500M...
Select [Downloads]. Select [Download] of My Meeting Video/My Meeting. • If you are a guest user who does not have an account with RICOH UCS Advanced, you will need to use a Web browser to connect to the VMR. • The My Meeting app can also be downloaded directly from Google Play and the App Store.
3. Connecting to a VMR from Other Devices Connecting to VMR Connecting As a Logged-in User Start Web browser/My Meeting Video/My Meeting. Log in to the user page. Select the VMR to join. • Web browser Select how to join your VMR or click "Change room" and select a VMR. •...
Connecting to VMR Join meeting. • Web browser Select how to join. • My Meeting Enter the conference ID. What You Can Do During the Meeting When you have a meeting, the following features can be used: • Muting the microphone •...
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3. Connecting to a VMR from Other Devices...
• Check the network working normally. environment that is being used. • Perform the Video network assessment test (https:// adv.ucs.ricoh.com/test) to check that the service can be used with your environment. If there is a failed test item, check with your network personnel.
4. Troubleshooting Other Problems When Using the P3500M Problem Causes Solutions The machine does not turn on. The power cord set is not • Check that the power cord connected correctly. is connected to the AC adapter correctly. • Check that the power connector is connected to the machine.
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Other Problems Problem Causes Solutions Video or Audio of other party The wireless network problem is Contact your network cuts out. occurred, such as radio/ administrator. electromagnetic interference or weak reception. Deterioration of sound quality Howling might be occurred if Keep objects away from the placing objects near the microphone or speaker.
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• The network environment is not working normally. • Perform the Video network assessment test (https:// • The network environment adv.ucs.ricoh.com/test) to does not meet all of the check that the service can requirements for using the be used with your service.
• The network environment is not working normally. • Perform the Video network assessment test (https:// • The network environment adv.ucs.ricoh.com/test) to does not meet all of the check that the service can requirements for using the be used with your service.
5. Appendix Trademarks Android is a trademark of Google Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. iPad, iPhone, and Mac OS are trademarks of Apple Inc., registered in the United States and other countries.