Page 1 PAGE: 1/1 Reissued: 26-Jun-15 Model: Date: 10-Aug-11 .: RM052001c Sh-MF1 RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Fax T. Tachibana From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Page 2 PAGE: 1/1 Reissued: 15-Mar-16 Model: Date: 10-Aug-11 .: RM052002c Sh-MF1 RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: GWFCU3-24(WW) T. Tachibana From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Page 3 PAGE: 1/1 Reissued: 23-Mar-12 Model: Date: Sh-MF1 10-Aug-11 .: RM052003a RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Language Install T. Hirai From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.
Page 4 PAGE: 1/1 Model: Date: Sh-MF1 10-Aug-11 .: RM052004 Subject: Prepared by: Firmware Release Note: MediaPrint K. Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 5 PAGE: 1/1 Reissued: 06-Oct-11 Model: Date: Sh-MF1 10-Aug-11 .: RM052005a RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: NetworkDocBox T. Hirai From: MFP/Printer Tech Service Dept., 3rd Tech Service Sect.
Page 6 PAGE: 1/2 Reissued: 23-Mar-12 Model: Date: Sh-MF1 10-Aug-11 .: RM052006a RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: OpePanel.EXP T. Hirai From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.
Page 7 PAGE: 2/2 Reissued: 23-Mar-12 Model: Date: Sh-MF1 10-Aug-11 .: RM052006a For ASI Models Version Modified Points or Symptom Corrected 1.02 Minor changes. 1.01 1st Mass production...
Page 8 PAGE: 1/2 Reissued: 24-Jul-15 Model: Date: 10-Aug-11 .: RM052007f Sh-MF1 RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: PCL T. Tachibana From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.
Page 9 PAGE: 2/2 Reissued: 24-Jul-15 Model: Date: 10-Aug-11 .: RM052007f Sh-MF1 Version Modified Points or Symptom Corrected 1.03 Symptom corrected 1. SC899 caused by the printing of specific kinds of scalable TrueType fonts. (GFPR#RE11100007) 2. SC899 caused by the printing of specific kinds of scalable TrueType fonts.
Page 10 PAGE: 1/1 Model: Date: Sh-MF1 10-Aug-11 .: RM052008 Subject: Prepared by: Firmware Release Note: PS/PDF K. Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 11 PAGE: 1/1 Model: Date: Sh-MF1 10-Aug-11 .: RM052010 Subject: Prepared by: Firmware Release Note: RPCS K. Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 12 PAGE: 1/1 Model: Date: Sh-MF1 10-Aug-11 .: RM052011 Subject: Prepared by: Firmware Release Note: RemoteFax K. Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 13 PAGE: 1/1 Reissued: 18-Jun-12 Model: Date: 10-Aug-11 .: RM052012b Sh-MF1 RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: Scanner T. Hirai From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.
Page 14 PAGE: 1/1 Reissued: 02-Aug-13 Model: Date: Sh-MF1 10-Aug-11 .: RM052013b RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Firmware Release Note: Web Support T. Nihei From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.
Page 15 PAGE: 1/1 Reissued: 06-Oct-11 Model: Date: Sh-MF1 10-Aug-11 .: RM052014a RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: Web Uapl T. Hirai From: MFP/Printer Tech Service Dept., 3rd Tech Service Sect.
Page 16 PAGE: 1/1 Model: Date: Sh-MF1 10-Aug-11 .: RM052015 Subject: Prepared by: Firmware Release Note: Data Erase Std K. Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 17 PAGE: 1/1 Reissued: 01-Sep-11 Model: Date: Sh-MF1 20-Jul-11 .: RM052016a RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: Engine K. Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept.
Page 18 PAGE: 1/1 Model: Date: Sh-MF1 10-Aug-11 .: RM052017 Subject: Prepared by: Firmware Release Note: Engine(Scanner) K. Hamada From: 1st Overseas Tech Support Sec., 1st PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 19 PAGE: 1/2 Reissued: 30-Jun-15 Model: Date: 10-Aug-11 .: RM052018f Sh-MF1 RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: Network Support T. Tachibana From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Page 20 PAGE: 2/2 Reissued: 30-Jun-15 Model: Date: 10-Aug-11 .: RM052018f Sh-MF1 Version Modified Points or Symptom Corrected 10.64 Symptom corrected: SC991 might occur and network functions could not be used. This occurs if DHCP and DDNS are both enabled in the device and if the DHCP server distributes to the device an FQDN that is more than 127 byte in length.
Page 21 PAGE: 1/1 Reissued: 03-Oct-11 Model: Date: Sh-MF1 10-Aug-11 .: RM052020a RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: App2Me H. Tamaki From: MFP/Printer Tech Service Dept.,1st Tech Service Sect. Troubleshooting...
Page 22 PAGE: 1/1 Model: Date: No.: Sh-MF1 26-Oct-11 RM052021 Subject: Prepared by: Installation procedure was updated T. Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 23 PAGE: 1/1 Reissued: 12-Apr-12 Model: Date: Sh-MF1 15-Nov-11 .: RM052022a RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: (Java VM v7 std for eDC) H. Tamaki From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Page 24: Important Notes
This has caused an interruption in the supply of electrical parts for engine PCBs used on Ricoh products. To continue machine production, a different type of CPU had to be used on engine PCBs.
Page 25 PAGE: 1/1 Model: Date: Sh-MF1 23-Nov-11 .: RM052024 Subject: Prepared by: Firmware Release Note: Engine(2ndCPU) T.Hirai From: 3rd Tech Service Sect., MFP/Printer Tech Service D Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 26 PAGE: 1/1 Reissued: 12-Apr-12 Model: Date: Sh-MF1 07-Dec-11 .: RM052025a RTB Reissue The items in bold italics have been added. Subject: Prepared by: Firmware Release Note: Java VM v7 std Update Tool H. Tamaki From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Page 27 PAGE: 1/2 Model: Date: No.: Sh-MF1 14-Dec-11 RM052026 Subject: Optional Counter Interface Unit Type A Prepared by: T.Hirai Installation procedure From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 28 PAGE: 2/2 Model: Date: No.: Sh-MF1 14-Dec-11 RM052026 5. Connect the other terminal of the harness to “CN234” [A] on the BCU. 6. Route the harness and clamp it with three clamps [A] as shown above. 7. Cut off the part [A] of the rear cover.
Page 29: Troubleshooting
PAGE: 1/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 Subject: Prepared by: Left Hinge Holder T.Hirai From: 2nd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 30 PAGE: 2/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 Left Hinge Holder Replacement Procedure 1. Remove the rear upper/lower cover. 6 screws 2. Remove the screw. 1 screw 3. Open the ADF. 4. Put the sponge on the scanner glass.
Page 31 PAGE: 3/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 6. Put ADF on the Scanner. Important: To prevent damage to the ADF cable, please loosen the cable (yellow circle). Wipe off the oil dirt on the surface of the DF hinge bottom part with alcohol and cloth to prevent dirt on the exposure glass.(Red circle)
Page 32 PAGE: 4/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 How to distinguish the new parts from the old parts Old Parts: The edges are sharp. New Parts: The edges are round. Cut-in serial number .Model Name Product Code...
Page 33 PAGE: 5/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 The new left hinge holder has already been installed to the following machines, which were reworked before being released to the field: serial number serial number serial number serial number...
Page 34 PAGE: 6/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 SERIAL NO. SERIAL NO. SERIAL NO. SERIAL NO. SERIAL NO. SERIAL NO. SERIAL NO. SERIAL NO. SERIAL NO. SERIAL NO. S901910021 S901910030 S901910041 S901920008 S901920020 S901930009 S901930017 S901930024 S901930032...
Page 35 PAGE: 7/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 S901910026 S901910037 S901920003 S901920015 S901930004 S901930014 S901930021 S901930029 S901940014 S901910026 S901910037 S901920003 S901920015 S901930004 S901930014 S901930021 S901930029 S901940014 S901910026 S901910037 S901920003 S901920015 S901930005 S901930014 S901930021 S901930029 S901940014 S901910026 S901910037...
Page 36 PAGE: 8/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 S911910003 S911910016 S911920006 S911930004 S911930018 S911930035 S911930045 S911940000 S911940012 S911940018 S911910003 S911910016 S911920008 S911930006 S911930018 S911930035 S911930045 S911940000 S911940012 S911940019 S911910004 S911910017 S911920008 S911930006 S911930018 S911930035 S911930045 S911940000 S911940012...
Page 37 PAGE: 9/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 S911910011 S911910022 S911920021 S911930014 S911930029 S911930041 S911930050 S911940007 S911940015 S911940023 S911910011 S911910022 S911920021 S911930014 S911930029 S911930041 S911930050 S911940007 S911940015 S911940023 S911910012 S911910023 S911920021 S911930014 S911930030 S911930041 S911930050 S911940007 S911940016...
Page 38 PAGE: 10/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 S911940031 S911940047 S921910005 S921910022 S921920005 S921940000 S921940021 S921940035 S911940031 S911940047 S921910006 S921910022 S921920006 S921940000 S921940021 S921940035 S911940032 S911940047 S921910006 S921910022 S921920007 S921940001 S921940021 S921940035 S911940032 S911940048 S921910006 S921910023 S921920007...
Page 39 PAGE: 11/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 S911940041 S921910015 S921910030 S921920017 S921940009 S921940028 S921940049 S911940042 S921910016 S921910031 S921920017 S921940009 S921940028 S921940049 S911940042 S921910016 S921910031 S921920017 S921940009 S921940028 S921940049 S911940042 S921910016 S921910031 S921920019 S921940009 S921940028 S921940049 S911940042...
Page 40 PAGE: 12/12 Model: Date: No.: Model Sh-MF1 27-Dec-11 RM052027 S9019400661 S9219200725 S9019400096 S9019400662 S9219200726 S9019400101 S9019400663 S9219200727 S9019400102 S9019400664 S9219200728 S9019400103 S9019400665 S9219200730 S9019400106 S9019400666 S9219200731 S9019400107 S9019400667 S9219200733 S9019400115 S9019400668 S9219200770 S9019400116 S9019400669 S9219200782 S9019400118 S9019400670 S9219200786...
Page 41 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 19-Jan-12 RM052028 Subject: SP5045-001 Prepared by: T.Hirai From: 2nd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
Page 42 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 25-Jan-12 RM052029 Subject: Paper Feed Roller Assembly Prepared by: T.Hirai From: 2nd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 43 PAGE: 1/1 Model: Date: Sh-MF1 26-Jan-12 .: RM052030 Subject: Prepared by: Firmware Release Note: Option IPDS T. Hirai From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 44 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 08-Feb-12 RM052031 Subject: Duplex unit and Frame guide Prepared by: T.Hirai From: 2nd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 45 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 13-Feb-12 RM052032 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 46 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 13-Feb-12 RM052033 Subject: Information of “ Prepared by: SC 672” and “SC 899” T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical...
Page 47 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 24-Feb-12 RM052034 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 48 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 21-Mar-12 RM052035 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 49 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 5-Apr-12 RM052036 Subject: SP correction Fax S/N, Country code, Test pattern Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical...
Page 50 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 10-Apr-12 RM052037 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 51 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 11-May-12 RM052038 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 52 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 16-May-12 RM052039 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 53 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 12-Jun-12 RM052040 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 54 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 5-Jul-12 RM052041 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 55: In The Field
Support for Letter + Legal Mixed Copy/Scan Overview Copying and scanning of mixed letter and legal sized originals (“LT/LG Mixed Sizes”) is now supported on the Sh-MF1. This feature is not enabled by default. You must enable it in SP mode (see below).
Page 56: Installation Procedure
PAGE: 2/3 Model: Date: No.: Model Sh-MF1 6-Jul-12 RM052042 Installation procedure 1. Press [Original Setting ]. 2. Press [Mixed Sizes], and then press [OK].
Page 57 PAGE: 3/3 Model: Date: No.: Model Sh-MF1 6-Jul-12 RM052042 3. Select a paper tray that contains either 81/2 × 11 or 81/2 × 14 size paper. 4. Place the originals in the ADF, and then press the [Start] key.
Page 58 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 17-Jul-12 RM052043 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 59 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 26-Jul-12 RM052044 Subject: Prepared by: Dog ear JAM T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 60 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 15-Aug12 RM052045 Subject: Prepared by: Part catalog correction T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 61 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 15-Aug12 RM052046 Subject: Prepared by: Part catalog correction T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 62 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 21-Aug12 RM052047 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 63 PAGE: 1/2 Model: Date: No.: Sh-MF1 27-Sep-12 RM052049 Subject: Prepared by: Paper No Feed / Paper Jam T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 64 PAGE: 2/2 Model: Date: No.: Sh-MF1 27-Sep-12 RM052049 Check to see if the Lever:End:Fence returns to its original position by the spring’s pressure. Press the Pressure Plate.
Page 65: System Maintenance Reference
5. System Maintenance Reference System SP5-xxx SP5-XXX(Mode) 5733 [MICR Setting] Model Switching 0: Ricoh Standard Model/ 1: Secure PCL MICR Model/ 2: IPDS MICR Selects a MICR model. Print Availability with MICR 0: Do not print/ 1: Print Toner Select the print availability when using MICR toner.
Page 66 echnical ulletin PAGE: 2/2 Model: Date: No.: Sh-MF 12-Oct-12 RM052050 status. 0: Before Toner Near End N: At Toner Near End E: At Toner End Refill Flag *ENG Displays the refill flag. R: Total Counter *ENG Displays the total counter value at the time the AIO was installed.
Page 67 echnical ulletin PAGE: 1/2 Model: Date: No.: Sh-MF/P 12-Oct-12 RM052051 Subject: Prepared by: AIO Serial No Information T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 68 echnical ulletin PAGE: 2/2 Model: Date: No.: Sh-MF/P 12-Oct-12 RM052051 M85108 Shinka-MF/P: AIO 25K :AA :RIC M85111 Shinka-MF/P: AIO 25K :NA :SVN M85112 Shinka-MF/P: AIO 25K :NA :LAN M85113 Shinka-P: AIO 6K M85114 Shinka-MF: AIO 6K M85123 Shinka-MF/P: AIO 12K :AA :RIC YY: The last two digits of the year of production MM: The production month xxxxxx: The Nth machine produced in the month of production...
Page 69 1. Make sure the customer has received the English language Operating Instructions (O/I) shown in pages 8 - 10. Important: For installations in the EU market, make sure this is the Ricoh-genuine O/I. 2. Tell the customer to read the “Notes for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std.
Page 70 echnical ulletin PAGE: 2/10 Model: Date: No.: Shinka-MF1 30-Oct-12 RM052048 3. Enable the HDD Encryption Unit. ------------------------------------------------------------------------------------------------------------------------ Enabling the Encryption Settings ------------------------------------------------------------------------------------------------------------------------ This must be specified by the machine administrator. Use the following procedure to enable the encryption settings at initial set up, or after encryption settings have been canceled and settings must be made again.
Page 71 echnical ulletin PAGE: 3/10 Model: Date: No.: Shinka-MF1 30-Oct-12 RM052048 3.4 Press [Machine Data Encryption Settings]. If the setting to be specified does not appear, press [ ▼ next]. 3.5 Press [Encrypt]. 3.6 Select the [Format All Data] to reset all of the data. Note: It takes about five minutes to complete this operation.
Page 72 echnical ulletin PAGE: 4/10 Model: Date: No.: Shinka-MF1 30-Oct-12 RM052048 3.7 Press the [Start] key. 3.8 Hand the customer the printout of the encryption key. 3.9 Press [OK]. 3.10 Press [Exit]. 3.11 Press [Exit]. 3.12 Press the [User Tools/Counter] key. 3.13 Turn off the power and the main power switch, and then turn the main power switch back on.
Page 73 4 Install the Fax Option Type SP5200. ------------------------------------------------------------------------------------------------------------------------ Installation Procedure for Fax Option Type SP5200 ------------------------------------------------------------------------------------------------------------------------ Install the Fax Option Type SP5200. For the detailed installation procedure, see "Fax Option Type SP5200 (M381)" in "2.Installation", Model SH-MF1 Machine Code: M052/M053/M054 Field Service Manual.
Page 74 echnical ulletin PAGE: 6/10 Model: Date: No.: Shinka-MF1 30-Oct-12 RM052048 5. Make sure that App2Me is NOT installed. If App2Me is installed, that machine will NOT be a CC-certified machine. In this case, turn off the machine main power, remove the VM card containing App2Me from slot 2, and then give the VM card to the customer.
Page 75 echnical ulletin PAGE: 7/10 Model: Date: No.: Shinka-MF1 30-Oct-12 RM052048 Firmware versions with which the Shinka-MF1 first achieved CC-CERTIFICATION: August 2012 Firmware Name: Version: Firmware Number: System/Copy 2.02 M0525771F Network Support 10.63 M0525792D 02.00.00 M0525774B RemoteFax 01.00.00 M0525775A NetworkDocBox 1.04 M0525793B Web Support 1.02...
Page 76 Notes for Users ・M0527030 Notes for Users ・D0817676 Note for Administrators: Additional ・M0527032 Information on Hard Disk Encryption RICOH SP 5200S/SP 5210SF/SP 5210SR ・M0527995 LASER MFP LIMITED WARRANTY – FOR U.S. ONLY FAX OPTION TYPE SP5200 ・M3818610 (Machine Code: M381) INSTALLATION PROCEDURE...
Page 77 echnical ulletin PAGE: 9/10 Model: Date: No.: Shinka-MF1 30-Oct-12 RM052048 For EU Paper Documents SP 5200S/5210SF/5210SR ・M0527022 Quick Installation Guide SP 5200S/5210SF/5210SR ・M0527005 Initial Guide for Scanner and Fax Note to Administrator ・M0527023 SP 5200S/5210SF/5210SR ・M0527019 Manuals and Safety Information for This Machine Notes on Hard Disk Data Encryption ・M0527027 Attaching the Control Panel Seal...
Page 78 echnical ulletin PAGE: 10/10 Model: Date: No.: Shinka-MF1 30-Oct-12 RM052048 For Asia Paper Documents SP 5200S/5210SF/5210SR ・M0527000 Quick Installation Guide SP 5200S/5210SF/5210SR ・M0527003 Initial Guide for Scanner and Fax Note to Administrator ・M0527013 SP 5200S/5210SF/5210SR ・M0527020 Manuals and Safety Information for This Machine Notes on Hard Disk Data Encryption ・M0527026 ENERGY STAR Program...
Page 79: Installation
PAGE: 1/1 Model: Date: No.: Sh-MF1 07-Dec-12 RM052052 Subject: Prepared by: FSM Correction for SP default for Meter Click Charge T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical...
Page 80 PAGE: 1/1 Model: Date: No.: Sh-MF1 11-Dec-12 RM052053 Subject: Prepared by: FSM Correction for SC824 T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 81 PAGE: 1/1 Model: Date: No.: Sh-MF1 07-Mar-13 RM052054 Subject: Prepared by: FSM Correction for SP1953-001 T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 82 PAGE: 1/3 Model: Date: No.: Sh-MF1 28-May-14 RM052055a RTB Reissue The items in bold/italics were added or revised. Subject: Prepared by: Breakage of Stoppers for Tray Extension T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept.
Page 83 PAGE: 2/3 Model: Date: No.: Sh-MF1 28-May-14 RM052055a Important: If there is no available screw hole in the user’s tray, replace the tray with the following part (which contains the required screw holes). Note: This part can also be used on the HC model.
Page 84 PAGE: 3/3 Model: Date: No.: Sh-MF1 28-May-14 RM052055a Cut-in S/N The modification described above was applied to the production line from the following production serial numbers: M052-67 S9024501004 ~ M053-67 S9124600001 ~ M054-67 S9224700096 ~ Other: M052-57 S9022100000 ~...
Page 85 PAGE: 1/8 Model: Date: No.: Sh-MF1 (Only for Health Care Model) 18-Apr-13 RM052056 Subject: Prepared by: Paper Jam (Code B), or Damage to the leading edge T. Nihei of the paper. From: 3rd Tech Service Sect., MFP/P Tech Service Dept.
Page 86 PAGE: 2/8 Model: Date: No.: Sh-MF1 (Only for Health Care Model) 18-Apr-13 RM052056 Mylar at proper position Mylar out of position SOLUTION Product line: The thickness of the Mylar was changed to ensure it stays in position. In the field: Replace with the modified Mylar (see Procedure below).
Page 87 PAGE: 3/8 Model: Date: No.: Sh-MF1 (Only for Health Care Model) 18-Apr-13 RM052056 3. Remove the film, making sure that none of the double-sided tape remains. Front Mylar Base 4. Clean both surfaces well (inner/outer) using a towel.
Page 88 PAGE: 4/8 Model: Date: No.: Sh-MF1 (Only for Health Care Model) 18-Apr-13 RM052056 6. Press/squeeze the inner and outer surfaces of the seal firmly, making sure to apply force evenly across the entire surface. Important: Make sure the tails are facing inward.
Page 89 PAGE: 5/8 Model: Date: No.: Sh-MF1 (Only for Health Care Model) 18-Apr-13 RM052056 Affected S/N: • Product code: 5K3962 S9028600346 S9028600391 S9029101402 S9028600348 S9028600395 S9029101412 S9028600349 S9028600396 S9029101415 S9028600350 S9028600529 S9029300483 S9028600351 S9028600568 S9029300485 S9028600352 S9028600569 S9029400028 S9028600354...
Page 90 PAGE: 6/8 Model: Date: No.: Sh-MF1 (Only for Health Care Model) 18-Apr-13 RM052056 S9128700889 S9129200950 S9129300565 S9128700891 S9129200951 S9129300566 S9128700892 S9129200952 S9129300567 S9128700900 S9129200953 S9129300568 S9128700904 S9129200954 S9129300570 S9128700906 S9129200955 S9129300571 S9128700929 S9129201233 S9129300572 S9128700933 S9129201235 S9129300573 S9128700935...
Page 91 PAGE: 7/8 Model: Date: No.: Sh-MF1 (Only for Health Care Model) 18-Apr-13 RM052056 S9128700248 S9128700987 S9128800014 S9128700249 S9128700988 S9128800015 S9128700250 S9128700990 S9128800022 S9128700257 S9128700991 S9128800023 S9128700258 S9128700992 S9129100761 S9128700260 S9128700993 S9129100800 S9128700274 S9128700995 S9129100805 S9128700277 S9128700996 S9129200015 S9128700278...
Page 92 PAGE: 8/8 Model: Date: No.: Sh-MF1 (Only for Health Care Model) 18-Apr-13 RM052056 S9128700843 S9128701176 S9129300449 S9128700844 S9128701177 S9129300493 S9128700846 S9128701181 S9129300494 S9128700847 S9128701182 S9129300495 S9128700852 S9128701183 S9129300496 S9128700853 S9128701184 S9129300545 S9128700857 S9128701186 S9129300546 S9128700865 S9128701187 S9129300547 S9128700868...
Page 93 PAGE: 1/1 Model: Date: No.: Sh-MF1 17-May-13 RM052057 Subject: Prepared by: Parts Catalog Correction (PSU) T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
Page 94 PAGE: 1/7 Model: Date: No.: Sh-MF1 03-Jun-13 RM052058a Subject: Prepared by: AIO tension spring latch holder break T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 95 PAGE: 2/7 Model: Date: No.: Sh-MF1 03-Jun-13 RM052058a Box: Cartridge 303 or newer is the objective (until further notice)
Page 96 PAGE: 3/7 Model: Date: No.: Sh-MF1 03-Jun-13 RM052058a Field Countermeasure (Immediate / temporary Fix) Create a hook in the AIO latch holder (see photo) and attach the tension spring. See procedure below. Final countermeasure / solution is under investigation Note: If you lose the tension spring, it can be ordered as a service part.
Page 97 PAGE: 4/7 Model: Date: No.: Sh-MF1 03-Jun-13 RM052058a Procedure for creating a hook in the AIO frame 1. Remove the AIO from the machine. 2. Turn the AIO upside down, as shown in the photo. 3. Remove the AIO shutter (arm and lever).
Page 98 PAGE: 5/7 Model: Date: No.: Sh-MF1 03-Jun-13 RM052058a 7. Create a hook in the AIO frame as shown below. Important: Make sure not to cut below the rib, as shown in the diagram below. To do this, cut to a depth of less than 2mm.
Page 99 PAGE: 6/7 Model: Date: No.: Sh-MF1 03-Jun-13 RM052058a 13. Clean all of the grease off the spring loop using a Q-tip (cotton swab) or brush. 14. Make sure that the gears and other coupled parts are in the correct position.
Page 100 PAGE: 7/7 Model: Date: No.: Sh-MF1 03-Jun-13 RM052058a 19. Make sure that the drum shutter moves smoothly. 20. Make sure that you can see the seven white wheels circled below. 21. Reinstall the AIO unit. 22. Make some test copies/prints and check that the image quality is normal and no...
Page 101 PAGE: 1/1 Model: Date: No.: Sh-MF1 10-Jun-13 RM052059 Subject: Prepared by: Parts Catalog Correction (Rear Cover for Operation T. Nihei Panel) From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical...
Page 102 PAGE: 1/1 Model: Date: No.: Sh-MF1 30-Jul-13 RM052060 Subject: Prepared by: Parts Change Information for BICU T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 103: Replacement And Adjustment
PAGE: 1/1 Model: Date: No.: Sh-MF1 15-Aug-13 RM052061 Subject: Prepared by: FSM Correction for Sensor Board Unit (SBU) T. Nihei Replacement From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical...
Page 104: Data Overwrite Security Unit Type I (D362)
PAGE: 1/5 Model: Date: Sh-MF1 1-Oct-13 .: RM052062 Subject: Prepared by: Data Overwrite Security Unit Type I T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
Page 105 PAGE: 2/5 Model: Date: Sh-MF1 1-Oct-13 .: RM052062 Installation Procedure Before you begin this procedure, make sure to turn off the main power switch, and then remove the power cord from the outlet. If you do not, this may result in electrical shock and/or a machine failure.
Page 106 PAGE: 3/5 Model: Date: Sh-MF1 1-Oct-13 .: RM052062 Insert the power cord into the outlet, and then turn on the main power switch. Access System/Copy SP mode. Do this step only if you are installing the option on a machine that is already in use (not a new machine): ...
Page 107 PAGE: 4/5 Model: Date: Sh-MF1 1-Oct-13 .: RM052062 5. Press [On]. 6. Select the method of overwriting. If you select [NSA] or [DoD], proceed to Step 9. If you select [Random Numbers], proceed to Step 7. 7. Press [Change].
Page 108 PAGE: 5/5 Model: Date: Sh-MF1 1-Oct-13 .: RM052062 Sample Print or Locked Print jobs. A Sample Print or Locked Print job can only be overwritten after it has been executed.  The Dirty icon blinks while an overwrite is in progress.
Page 109 PAGE: 1/2 Reissued: 06-Mar-14 Model: Date: No.: Sh-MF1 29-Oct-13 RM052063b RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: End Fence Spacer T. Nihei From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept. Classification:...
Page 110 PAGE: 2/2 Reissued: 06-Mar-14 Model: Date: No.: Sh-MF1 29-Oct-13 RM052063b Cut-in Serial Numbers The cut-in serial numbers for each modification are as follows. A: Spacer added B: Instructional leaflet for users added C. Side fences and end fence fixed in LT position (NA only) D.
Page 111 PAGE: 1/1 Model: Date: No.: Sh-MF1 17-Dec-13 RM052064 Subject: Prepared by: Parts Catalog Correction (End Fence Spacer) T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 112 PAGE: 1/2 Model: Date: No.: Sh-MF1 05-Feb-14 RM052065 Subject: Prepared by: Filter for an odor from right fan T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 113 PAGE: 2/2 Model: Date: No.: Sh-MF1 05-Feb-14 RM052065 2. Peel off the double-sided tape attached to the rear side of the filter. Rear side: Double-sided tape 3. Attach the cover over the fan. * If you aimed the louver downward in Step 1, attach the cover vertically with the exhaust vent at the bottom.
Page 114 PAGE: 1/2 Model: Date: No.: Sh-MF1 05-Feb-14 RM052066 Subject: Prepared by: Parts Catalog Correction (Friction Pad for Bypass T. Nihei Tray) From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical...
Page 115 PAGE: 2/2 Model: Date: No.: Sh-MF1 05-Feb-14 RM052066...
Page 116 PAGE: 1/1 Model: Date: No.: Sh-MF1 06-Mar-14 RM052067 Subject: Prepared by: Parts Catalog Correction (Upper Frame: Fuser) T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 117 PAGE: 1/1 Model: Date: No.: Sh-MF1 11-Mar-14 RM052068 Subject: Prepared by: Parts Catalog Correction for Paper End Sensor Feeler T. Nihei From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical...
Page 118 PAGE: 1/1 Model: Date: No.: Sh-MF1 27-May-14 RM052069 Subject: Prepared by: Parts Catalog Correction (AIO terminal ) T. Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 119 PAGE: 1/1 Reissued: 19-Jun-14 Model: Date: 12-Nov-10 .: RM028017a Sh-MF1/Z-C1 RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note:ADF_MARCY T. Hirai From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.
Page 120 PAGE: 1/5 Reissued:07-Oct-14 Model: Date: No.: Sh-MF1 20-June-14 RM052070c RTB Reissue The items in bold italics have been corrected. Subject: Prepared by: Countermeasure: No feed Jam T. Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification:...
Page 121 PAGE: 2/5 Reissued:07-Oct-14 Model: Date: No.: Sh-MF1 20-June-14 RM052070c 3. Check to see whether the pad on the bottom plate is touching the Mylar.  If the pad is touching the Mylar, go to Step 4 (replacing the bottom plate).
Page 122 PAGE: 3/5 Reissued:07-Oct-14 Model: Date: No.: Sh-MF1 20-June-14 RM052070c 6. Engage the paper size detection mechanism as follows. - Set the end fence to the 14 inch position. - Slide the end fence while pushing it downward, and set it in the proper position for the paper size.
Page 123 PAGE: 4/5 Reissued:07-Oct-14 Model: Date: No.: Sh-MF1 20-June-14 RM052070c If the symptom still occurs, try the following.  Check to see whether the side fence is set too tightly. -When the side fence set too tightly, the machine needs more power to feed the paper.
Page 124 PAGE: 5/5 Reissued:07-Oct-14 Model: Date: No.: Sh-MF1 20-June-14 RM052070c Check to see whether paper has been loaded neatly. -If the paper is not loaded neatly, the rib may prevent the paper from being fed correctly. Correct paper loaded Incorrect paper loaded...
Page 125 PAGE: 1/6 Model: Date: No.: Sh-MF1 (Only for Health Care Models) 1-Aug-14 RM052072 Subject: Prepared by: Paper Jam (Code B), or Damage to the leading edge T. Hiraii of the paper. From: 3rd Tech Service Sect., MFP/P Tech Service Dept.
Page 126: Main Procedure
PAGE: 2/6 Model: Date: No.: Sh-MF1 (Only for Health Care Models) 1-Aug-14 RM052072 PROCEDURE Confirmation Check the condition of the Mylar. If it has been attached incorrectly or there is no Mylar attached, do the Main Procedure below.
Page 127 PAGE: 3/6 Model: Date: No.: Sh-MF1 (Only for Health Care Models) 1-Aug-14 RM052072 3. Remove the Mylar, making sure that none of the double-sided tape remains. Front Mylar Base 4. Clean both surfaces well (inner/outer) using a towel with alcohol, and dry them well.
Page 128 PAGE: 4/6 Model: Date: No.: Sh-MF1 (Only for Health Care Models) 1-Aug-14 RM052072 5. Peel off the first strip of film (“Film #1”). Peel off the film 6. Attach the Mylar in the following position: Position of Mylar corner (bend):...
Page 129 PAGE: 5/6 Model: Date: No.: Sh-MF1 (Only for Health Care Models) 1-Aug-14 RM052072 7. Press/squeeze the surface of the seal firmly once you decide the position. Attach the seal firmly 8. Remove Film #2. Peel off the film #2 9.
Page 130 PAGE: 6/6 Model: Date: No.: Sh-MF1 (Only for Health Care Models) 1-Aug-14 RM052072 10. Make sure the Mylar is in the correct position. Correct Incorrect Mylar Mylar Roller Roller...
Page 131 PAGE: 1/1 Model: Date: No.: Sh-MF1 25-Aug-14 RM052073 Subject: Prepared by: Parts Catalog Correction T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
Page 132 PAGE: 1/1 Model: Date: No.: Sh-MF1 8-Oct-14 RM052074 Subject: Prepared by: Parts Catalog Correction T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
Page 133 echnical ulletin PAGE: 1/1 Model: Date: 28-Oct-14 .: RM052075 SH-P1/MF1 Subject: Prepared by: Parts Catalog correction Takuma. Sakakibara From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Product Safety...
Page 134: Part Information
Transmit/receive Retrofit information Product Safety Other ( Tier 2 This documents is for the Sh-MF1/P1 HC model. SYMPTOM 1. Paper stack at the Teflon Mylar. 2. No-feed jam POSSIBLE CAUSE 1. The shape of the Teflon Mylar is not appropriate.
Page 135: Important Notice
PAGE: 1/6 Model: Date: No.: Sh-MF1 5-Dec-14 RM052081  Procedure: HC Teflon Mylar IMPORTANT NOTICE The attachment quality of this Teflon Mylar can affect the occurrence of non- feed jams. 1. Do not Use a finger when pressing the Scratch the Mylar using your nail.
Page 136 PAGE: 2/6 Model: Date: No.: Sh-MF1 5-Dec-14 RM052081 5. Reattach Remove the spacer together and The spacer is left on the machine. the Mylar use the new Mylar. In the field: Do the following procedure. PROCEDURE The Mylar with spacer. (Countermeasure part)
Page 137 PAGE: 3/6 Model: Date: No.: Sh-MF1 5-Dec-14 RM052081 Position: Between guide and roller as follows. 2. Check the Mylar position without peeling off the film of double-sided tape. 3. Peel off the one (short) film first.
Page 138 PAGE: 4/6 Model: Date: No.: Sh-MF1 5-Dec-14 RM052081 Attach the Mylar within the gap (right and left) and fit the angle/corners. Press the Mylar with a finger from the middle to the right and left sides gently. (IMPORTANT: DO NOT FORGET THIS STEP.
Page 139 PAGE: 5/6 Model: Date: No.: Sh-MF1 5-Dec-14 RM052081 Press the cushion with your finger gently from middle to right and left side. Confirmation process. 1) The Mylar angle/corner. The Mylar position. (There should not be a gap more than 0.5mm) 1) Press the Mylar as follows.
Page 140: Part Number Information
Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2 This documents is for Sh-MF1/P1(Main tray/Option tray). SYMPTOM No-feed jam POSSIBLE CAUSE Spring has become stretched after use SOLUTION Change the setting of “Paper thickness lever” and attach the cover decal first.
Page 141 PAGE: 1/5 Model: Date: No.: Sh-MF1 5-Dec-14 RM052082  Procedure: Paper thickness lever setting and attaching the cover decal In the field: Do the following procedure. PROCEDURE 1. Set the "Paper thickness lever" to "Thick". "Thick" position 2. Remove the decal and clean the attachment area with alcohol.
Page 142 PAGE: 2/5 Model: Date: No.: Sh-MF1 5-Dec-14 RM052082 4. Attach the new decal, which has a hole that lines up with the lever top, as shown. Main tray (same as P/MF) Option bank To confirm the Specification decal hole 0～0.5...
Page 143 PAGE: 3/5 Model: Date: No.: Sh-MF1 5-Dec-14 RM052082  Procedure: Changing the springs In the field: Do the following procedure. PROCEDURE 1. Lift the bottom tray while releasing the near end detection feeler. 2. Remove the spring (2 pieces) from the bottom tray side first and remove them from the opposite side also.
Page 144 PAGE: 4/5 Model: Date: No.: Sh-MF1 5-Dec-14 RM052082 4. Set the near end detection feeler. 5. Lift the tray bottom plate to the max position. 6. Set the near end detection feeler by pushing the outside of the tray guide as follows.
Page 145 Product Safety Other ( Tier 2 Note:  This document is for the Sh-MF1/P1 HC wristband model.  Wristband models are sold only in the U.S. market. SYMPTOM 1. Cannot open the main paper tray. 2. Paper stuck at the Teflon Mylar.
Page 146 PAGE: 2/9 Reissued: 29-Jan-15 Model: Date: No.: Sh-MF1 5-Dec-14 RM052083a  Procedure: 3 inch tray bottom plate IMPORTANT NOTICE 1. Do not deform (put pressure on) the 3-inch tray bottom plate. This bottom plate is more fragile than on other models due to its shape.
Page 147 PAGE: 3/9 Reissued: 29-Jan-15 Model: Date: No.: Sh-MF1 5-Dec-14 RM052083a In the field: Do the following procedure. PROCEDURE 1. Remove the rings (2 pieces). Rings 2. Unlock the stopper (2 places) Stopper 3. Release the extended tray. Snap lockers...
Page 148 PAGE: 4/9 Reissued: 29-Jan-15 Model: Date: No.: Sh-MF1 5-Dec-14 RM052083a 4. Release the snap lockers by pushing. Do not push too much. Snap lockers Remove the extended tray. Extended tray 5. Lift the bottom tray while taking care of the Near end detection Feeler and Spring.
Page 149 PAGE: 5/9 Reissued: 29-Jan-15 Model: Date: No.: Sh-MF1 5-Dec-14 RM052083a 6. Remove spring (2 pieces) from the bottom tray side first, and then remove them from opposite side also. Bottom tray side Spring Opposite side 7. Tilt up the bottom tray as shown.
Page 150 PAGE: 2/9 Reissued: 29-Jan-15 Model: Date: No.: Sh-MF1 5-Dec-14 RM052083a 9. Here is the tray without the bottom tray. 10. Connect the new bottom tray at one side. Connection MOST IMPORTANT Connect the opposite side without putting any pressure on the bottom tray by pushing the tray guide in the direction of the red arrow.
Page 151 PAGE: 3/9 Reissued: 29-Jan-15 Model: Date: No.: Sh-MF1 5-Dec-14 RM052083a DO NOT put any pressure on bottom tray. If the bottom tray is deformed, it will affect the feeding quality and machine operation. ！NG！ 13. Attach springs (2 pieces) from the opposite side to the bottom tray side, and attach the extended tray.
Page 152 PAGE: 4/9 Reissued: 29-Jan-15 Model: Date: No.: Sh-MF1 5-Dec-14 RM052083a 15. Lift the tray bottom plate to its maximum position. 16. Attach the near end detection feeler by pushing the outside of the tray guide as shown. 17. Attach the springs as follows.
Page 153 PAGE: 5/9 Reissued: 29-Jan-15 Model: Date: No.: Sh-MF1 5-Dec-14 RM052083a 18. Insert the size detection plate into the guide. Guide Size detection plate Do not set the size detection plate outside the guide. Under this condition, the machine cannot detect the paper size, and a jam will occur.
Page 154 PAGE: 1/1 Reissued: 1-Apr-15 Model: Date: No.: Model Sh-MF1 21-Nov-14 RM052076a RTB Reissue The items in bold italics have been added. Subject: Part catalog correction Prepared by: J.Kitagawa From: 1st Tech Service Sect., MFP/P Tech Service Dept. Classification:...
Page 155 PAGE: 1/2 Reissued: 19-Mar-15 Model: Date: No.: Sh-MF1 21-Nov-14 RM052077b RTB Reissue The items in bold italics have been added. Subject: Prepared by: Parts catalog correction "ADF cover link" is added J. Kitagawa From: 3rd Tech Service Sect., MFP/P Tech Service Dept.
Page 156 PAGE: 2/2 Reissued: 19-Mar-15 Model: Date: No.: Sh-MF1 21-Nov-14 RM052077b STEPPED SCREW:M3X8 STEPPED SCREW:LINK LINK:GUIDE PLATE:OPEN AND CLOSE...
Page 157 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 21-Nov-14 RM052078 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 158 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 21-Nov-14 RM052079 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 159 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 21-Nov-14 RM052080 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 160 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 18-Dec-14 RM052084 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 161 PAGE: 1/1 Model: Date: No.: Model Sh-MF1 21-Jan-15 RM052085 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 162 PAGE: 1/2 Model: Date: No.: Model Sh-MF1 26-Jan-15 RM052086 Subject: Part catalog correction Prepared by: T.Hirai From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 163 PAGE: 2/2 Model: Date: No.: Model Sh-MF1 26-Jan-15 RM052086 Before After M3646041A D7816041 M3646021 A D7816021 M3646011 A D7816011...
Page 164 PAGE: 1/1 Model: Date: No.: Sh-MF1 6-Feb-15 RM052088 Subject: Prepared by: Service manual revision J.Kitagawa From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
Page 165 PAGE: 1/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 Subject: Summary of the no feed jam issue Prepared by: J. Kitagawa From: 3rd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 166 PAGE: 2/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 PROCEDURES Parts required: Decal x5 Spring x2 Mylar Bottom Plate Recommended M0529912 M0529908 M0213025 M0529907 Standard Model ○ End Fence HC Model * ○ ○ ○ Spacer Wristband Model ○...
Page 167 PAGE: 3/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 Procedure for STANDARD MODEL 1. Set the paper thickness lever to the "Thick” (paper) position. Main tray (same as P/MF) Option bank Important: If the lever is stuck or hard to move, open the cover (See Appendix).
Page 168 PAGE: 4/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089...
Page 169 PAGE: 5/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 Procedure for the HC MODEL 1. Change the position of the paper thickness lever and attach the cover decal, as described above in the Procedure for the STANDARD MODEL. 2. Lift the bottom plate while releasing the Near-End detection feeler.
Page 170 PAGE: 6/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 5. Lift the tray bottom plate as far as possible. 6. Attach the Near-end detection feelers by pushing the outside of the tray guide, as shown.
Page 171 PAGE: 7/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 Modified Teflon Mylar with spacer: Spacer Attaching the Teflon Mylar 7. Remove the old Mylar. 8. Insert a folded sheet of paper, as shown. Note: This is to ensure that alcohol-damp cloths do not touch the rollers.
Page 172 PAGE: 8/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 9. Confirm there are no obstacles on the surface, and clean the surface with an alcohol- damp cloth. Important: Make sure the cloth does not touch the rollers. 10. Confirm the Mylar position without peeling off the film of double-sided tape.
Page 173 PAGE: 9/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 12. Attach the Mylar within the gap (right and left) and fit it to the corners. 13. Press the Mylar with a finger cushion from the middle to the right and left sides gently.
Page 174 PAGE: 10/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 14. Peel off the long piece of protective film. 15. Press the cushion with your finger gently from the middle to the right and left sides.
Page 175 PAGE: 11/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 16. Make sure that the Mylar edges are inside the ribs. IMPORTANT: Attach a NEW Mylar if you cannot attach the Mylar correctly. 17. Print out some sheets of paper and check if the symptom occurs.
Page 176 PAGE: 12/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 Procedure for the WRISTBAND MODEL 1. Change the position of the paper thickness lever and attach the cover decal, as described above in the Procedure for the STANDARD MODEL. 2. Change the tension springs and Teflon Mylar as described above in the Procedure for the HC MODEL.
Page 177 PAGE: 13/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 4. Unlock the stopper in two places. 5. Release the extended tray. Snap lockers Extended 6. Push and release the snap lockers. Important: Do not push with too much force.
Page 178 PAGE: 14/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 7. Remove the extended tray. 8. Lift the bottom plate, taking care not to catch the plate on the near-end detection feeler or spring. Spring Near end detection feeler 9. Remove the two springs from the bottom plate side, and then remove them from opposite side.
Page 179 PAGE: 15/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 10. Tilt up the bottom plate as shown. IMPORTANT: DO NOT put pressure on the bottom plate. The 3-inch bottom plate is not as strong as those used on standard models, since the side fences can slide three inches.
Page 180 PAGE: 16/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 11. Connect the new bottom plate at one side. Connection MOST IMPORTANT: Connect the opposite side without putting any pressure on the bottom plate by pulling the tray guide in the direction of the red arrow.
Page 181 PAGE: 17/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 12. Attach the two springs from the opposite side to the bottom plate side, and then attach the extended tray. Make sure that the direction of the hook is correct.
Page 182 PAGE: 18/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 IMPORTANT: Do not attach the size detection plate outside the guide. If you do, the machine cannot detect the paper size, and a jam will occur. ！NG！ Plate is positioned outside the guide 14.
Page 183 PAGE: 19/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 16. Attach the two silencers. Important: Push the end fence and confirm that it operates smoothly. Silencer...
Page 184 PAGE: 20/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 APPENDIX If the paper thickness lever is stuck or difficult to move: 1. Insert a flathead screwdriver to disengage the four hooks (mainframe trays only). 2. Insert a flathead screwdriver to disengage the four hooks.
Page 185 PAGE: 21/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 Cross-sectional view of the paper thickness lever: 4. Disconnect the shaft. 5. Switch the lever to the “Thick” position.
Page 186 PAGE: 22/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 6. Return the shaft to its original position. IMPORTANT: Make sure the black “fin” is locked into the opening in the gray compartment, as shown.
Page 187 PAGE: 23/23 Model: Date: No.: Sh-MF1/P1 24-Mar-15 RM052089 If the SOLUTIONS above do not resolve the symptom: 1. Check whether the end fence has been set correctly. 2. Attach the spacer (P/N: M0212570) behind the end fence using double-sided tape or, attach the decal (P/N: M0218840) as shown.
Page 188 PAGE: 1/1 Reissued: 4-Mar-16 Model: Date: No.: Model Sh-MF1 24-Mar-15 RM052090a RTB Reissue The areas in bold italics have been revised. Subject: Parts catalog correction “Paper Exit” Prepared by: J.Kitagawa From: 1st Tech Service Sect, MFP/P Tech Service Dept.
Page 189 PAGE: 1/1 Model: Date: No.: Sh-MF1 14-May-15 RM052091 Subject: Prepared by: Parts Catalog Correction for Guide Plate for T. Tachibana Registration From: 1st Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical...
Page 190 PAGE: 1/1 Model: Date: No.: Sh-MF1 14-May-15 RM052092 Subject: Prepared by: Parts Catalog Correction for Decal for paper thickness T. Tachibana lever From: 1st Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical...
Page 191 PAGE: 1/1 Model: Date: No.: Sh-MF1 22-May-15 RM052093 Subject: Prepared by: FSM correction for SC827 T. Tachibana From: 1st Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 192 PAGE: 1/1 Model: Date: No.: Sh-MF1 28-Sep-15 RM052094 Subject: Prepared by: Parts Catalog Correction - Manual Feed Clutch T. Tachibana From: 1st Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
Page 193 echnical ulletin PAGE: 1/1 Model: Date: No.: Sh-MF 9-Oct-15 RM052095 Subject: Prepared by: Manual correction - Caution note on PSU T. Tachibana replacement From: 1st MFP Tech Service Sec., MFP Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
Page 194 PAGE: 1/1 Model: Date: No.: 21-Jul-17 RM052096 Sh-MF1/P1 Subject: Part Information (Shutter unit of AIO) Prepared by: T.Tachibana From: 2nd Tech Service Sect., MFP/P Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...

Ricoh Sh-MF1 Technical Bulletin

Quick Links

Related Manuals for Ricoh Sh-MF1

Summary of Contents for Ricoh Sh-MF1

Table of Contents