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Reissued: 29-Jul-16
Model:
Stacker_SK5030_1
RTB Reissue
The items in bold italics have been corrected or added.
Subject:
Firmware Release Note: Stacker_SK5030_1
From:
1st PP Tech Service Sect., PP Tech Service Dept.
Classification:
This RTB has been issued to announce the firmware release information for the
Stacker_SK5030_1.
Version
01.070:06
01.060:06
01.050:06
01.000:06
Note: Definition of Availability of RFU via @Remote
"Available": The firmware can be updated via RFU or SD card.
"Not available": The firmware can only be updated via SD card.
Version
01.070:06
Symptom corrected:
The stack may gradually slant.
01.060:06
Error Correction
-
-
-
01.050:06
-
01.000:06
1st Mass production
T
echnical
Troubleshooting
Mechanical
Paper path
Product Safety
Program No.
D7765300E_up
D7765300D_up
D7765300C_up
D7765300B_up
Modified Points or Symptom Corrected
Jam in GBC StreamPunch Ultra under the following conditions:
Single punch on A3/DLT
i.
Double punch on A4/LT LEF/SEF, A3/DLT
ii.
Punch on mixed size booklet
iii.
SC990 in sheet by sheet shifting
Jam in BookletFinisher SR5060, if punched on the GBC StreamPunch
Ultra.
SC990, if two high capacity stackers are connected in tandem and a jam
occurs in GBC StreamPunch Ultra.
B
ulletin
Date:
11-Dec-14
Prepared by:
Part information
Electrical
Transmit/receive
Other (Firmware)
Effective Date
July 2016 production
July 2015 production
June 2015 production
1st Mass production
PAGE: 1/1
No
.: RD776001a
A. Tajima
Action required
Service manual revision
Retrofit information
Tier 2
Availability of RFU
Not available
Not available
Not available
Not available

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Summary of Contents for Ricoh Stacker SK5030

  • Page 1 echnical ulletin PAGE: 1/1 Reissued: 29-Jul-16 Model: Date: Stacker_SK5030_1 11-Dec-14 .: RD776001a RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: Stacker_SK5030_1 A. Tajima From: 1st PP Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required...
  • Page 2 echnical ulletin PAGE: 1/1 Reissued: 29-Jul-16 Model: Date: Stacker_SK5030_2 11-Dec-14 .: RD776002a RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: Stacker_SK5030_2 A. Tajima From: 1st PP Tech Service Sect., PP Tech Service Dept. Troubleshooting Part information Action required...
  • Page 3 PAGE: 1/1 Model: Date: No.: Stacker_SK5030 1-Mar-16 RD776003 Subject: Prepared by: High Capacity Stacker SK5030: Label Paper Jams in the T.Miyamoto Straight Paper Path From: 1st Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information Action required Mechanical...
  • Page 4 Model: Date: No.: Stacker_SK5030 2-Mar-16 RD776004 Subject: Prepared by: High Capacity Stacker SK5030: Top most sheet separates T.Miyamoto from the stack when pulling out the cart From: 1st Tech Service Sect., PP Tech Service Dept. Classification: Troubleshooting Part information Action required...
  • Page 5 Roller marks 10mm in width appear on the leading edge of the paper, 25mm from the center of the paper, when using the High Capacity Stacker SK5030. Roller marks on leading edge CAUSE Toner adheres to the feed rollers of the High Capacity Stacker SK5030.
  • Page 6 echnical ulletin PAGE: 2/2 Model: Date: No.: Stacker_SK5030 2-Feb-16 RD776005 SOLUTION Clean the following 9 rollers in the High Capacity Stacker.
  • Page 7 Retrofit information Product Safety Other ( Tier2 SYMPTOM Poor stacking with the High Capacity Stacker SK5030 when using the following paper type. Thickness 4 (163.0g/m2) or less plain paper (uncoated) Feed direction⇒ CAUSE Paper with the characteristics above enable the vibration caused by the paddle rotation to travel to the stacked sheets.
  • Page 8 Apprx. amount Cleaning cloth Step 1. Check the version of firmware installed in the High Capacity Stacker SK5030. If v01.070:06 or later is already installed, go to step 2. If not, install the latest version and go to step 2 Step 2.
  • Page 9 echnical ulletin PAGE: 3/8 Model: Date: No.: Loire 27-Sep-16 RD776006 End fence assembly 2) Wipe the area where the feeler extension will be attached with a cloth and a small amount of alcohol. Area to wipe Feeler:paper detection(D4472821) 3)Attach the feeler extension part to the feeler as shown below. Press the edge against the base of the feeler.
  • Page 10 echnical ulletin PAGE: 4/8 Model: Date: No.: Loire 27-Sep-16 RD776006 4) Reinstall the parts in the reverse order. Step 3. Install the cushion parts (D7767003, D4473413). The pushing force of the paddle is reduced by lowering the paper height. As a result, the alignment accuracy of the stacked paper will get worse.
  • Page 11 echnical ulletin PAGE: 5/8 Model: Date: No.: Loire 27-Sep-16 RD776006 2)Remove the 2 rubber parts (D4473413) and dispose of them. Rubber part D4473413 3) Wipe the 2 surfaces where the rubber parts were attached using a cloth and a small amount of alcohol.
  • Page 12 echnical ulletin PAGE: 6/8 Model: Date: No.: Loire 27-Sep-16 RD776006 4) Attach the two sponges (D7767003) as shown. Sponge (3mm thick) 5) Attach the rubber parts (D4473413) to each sponge, as shown. Rubber part D4473413...
  • Page 13 echnical ulletin PAGE: 7/8 Model: Date: No.: Loire 27-Sep-16 RD776006 6)Reattach the stopper assembly. Attachment completed: Sponge(3mm thick) Stopper: Leading edge: D4473414 D7767003 Rubber part D4473413...
  • Page 14 echnical ulletin PAGE: 8/8 Model: Date: No.: Loire 27-Sep-16 RD776006 APPENDIX Poor stacking occurrence mechanism Paddle 1. Normally, paper is pushed against the end fence by both Paper the paddle and the leading edge stopper. 2. Depending on the conditions and characteristics of the paper, the top of the paper can push some of the lower sheets toward the stopper.
  • Page 15 PAGE: 1/4 Model: Date: No.: High Capacity Stacker SK5030 18-Nov-17 RD776007 Subject: Prepared by: Troubleshooting stuck tray Takuya Hirakawa From: Field Quality Management Group 4, FQM Dept, QAC Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
  • Page 16 PAGE: 2/4 Model: Date: No.: High Capacity Stacker SK5030 18-Nov-17 RD776007 2. Remove the vertical plate [A]. (Screw x4) 3. Remove the belt cover plate [A] (8 x screws). 4. Remove the drive cover plate [A]. (2 x screws)
  • Page 17 PAGE: 3/4 Model: Date: No.: High Capacity Stacker SK5030 18-Nov-17 RD776007 5. Apply grease to the gears/wheel by dividing the drops, each approximately 6mm (1/4 inch) in diameter. Gears [A] : 5 drops Worm wheel [B] : 10 drops Worm gear [C] : 5 drops 6.
  • Page 18 PAGE: 4/4 Model: Date: No.: High Capacity Stacker SK5030 18-Nov-17 RD776007 8. Remove the left cover [A]. (Screw x4) 9. Apply grease to the plate rails on the entrance side [A] and exit side [B] by making 3 drops, each approximately 6mm (1/4 inch) in diameter.
  • Page 19 echnical ulletin PAGE: 1/1 Model: Date: No.: Vacuum Feed LCIT 16-Jan-18 RD776008 Subject: Prepared by: Rusted Tray Cart Handle H Kawamura From: PPCS Section, CIP Product Quality Management Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information...
  • Page 20 PAGE: 1/8 Model: Date: No.: High Capacity Stacker SK5030 7-Feb-18 RD776009 Subject: Prepared by: Worn worm gear H Kawamura From: PPCS Section, CIP Product Quality Management Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
  • Page 21 PAGE: 2/8 Model: Date: No.: High Capacity Stacker SK5030 7-Feb-18 RD776009 PROCEDURE 1. Remove the "Rear Lower Cover", "Rear Upper Cover", "Rear Left Cover" and "Rear Right Cover" (M3 screws x 16 (4 each)). 2. Remove the "Rear Stay" (M3 screws x4) and remove the "Bracket" (M4 screws x8).
  • Page 22 PAGE: 3/8 Model: Date: No.: High Capacity Stacker SK5030 7-Feb-18 RD776009 3. Remove the "Sub Tray Bracket", including the bearing (M4 screws x2), and "Drive Unit Cover" (M4 screws x2). 4. Loosen the screw on the "Tensioner" and remove the "Spring" and "Timing Belt".
  • Page 23 PAGE: 4/8 Model: Date: No.: High Capacity Stacker SK5030 7-Feb-18 RD776009 5. Remove the "Worm Wheel", "Worm Gear ASSY" and "Motor Timing Belt" (e-ring x 1 each; screws x 1 for the "Worm Gear"). Note: Due to gravity, the gear will rotate downward.
  • Page 24 PAGE: 5/8 Model: Date: No.: High Capacity Stacker SK5030 7-Feb-18 RD776009 7. Remove the "Harness", "Shift Drive Gear ASSY" (3M screws x2) and "Motor". 8. Replace the "Bracket" for the "Shift Drive Gear ASSY" with the new one. Note: The "Motor" and "Harness" will use the same one in the machine.
  • Page 25 PAGE: 6/8 Model: Date: No.: High Capacity Stacker SK5030 7-Feb-18 RD776009 9. Reattach the "Shift Drive Gear ASSY" and "Pulley", "Idle Gear" and "Gear". IMPORTANT: Reattach the "Idle Gear" before you reattach the "Pulley". 10. Slide the "New Worm Gear ASSY" and "Bearing" from the large hole to the small hole.
  • Page 26 PAGE: 7/8 Model: Date: No.: High Capacity Stacker SK5030 7-Feb-18 RD776009 12. Adjust the height of the "Right Stay" and "Left Stay". Right Stay: Rotate the "Gear" and make sure the bearing is at its lowest position. Left Stay: Let it drop to the bottom by gravity.
  • Page 27 PAGE: 8/8 Model: Date: No.: High Capacity Stacker SK5030 7-Feb-18 RD776009 15. Rotate the "Gear" and locate the "Right Stay" on the bottom mark/line on the stacker. 16. Press the "Right Stay" downward, and confirm that the "Left Stay" is located between the top and bottom mark/line on the stacker.