HP ZHAN 66 Pro A 14 G4 Maintenance And Service Manual
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HP ZHAN 66 Pro A 14 G4 Maintenance And Service Manual

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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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Summary of Contents for HP ZHAN 66 Pro A 14 G4

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 HP End User License Not all features are available in all editions or HP Inc. under license. Intel, Thunderbolt, and Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Components ..............................4 Right ..................................4 Left ..................................5 Display ..................................6 Keyboard area ................................ 8 Touchpad ............................. 8 Touchpad settings ......................8 Adjusting touchpad settings ................8 Turning on the touchpad ................8 Touchpad components ......................
  • Page 6 Power connector cable ........................45 Display assembly ..........................46 Top cover with keyboard ........................52 6 Computer Setup (BIOS), TPM, and HP Sure Start ..................... 54 Using Computer Setup ............................54 Navigating and selecting in Computer Setup ................... 54 Restoring factory settings in Computer Setup ................. 54 Updating the BIOS ..........................
  • Page 7 Backing up information and creating recovery media ..................58 Using Windows tools for backing up ....................58 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..58 Restoring and recovering your system ....................... 58 Creating a system restore .........................
  • Page 8 Current BIOS steps ............................... 69 Nonvolatile memory usage ..........................71 Questions and answers ............................73 Using HP Sure Start (select products only) ......................74 11 Power cord set requirements ........................75 Requirements for all countries ..........................75 Requirements for specific countries and regions ....................75 12 Recycling ..............................

  • Page 9: Product Description

    This table provides detailed product information. Table 1-1 Product components and their descriptions Category Description Product Name HP ZHAN 66 Pro A 14 G4 Notebook PC Processors AMD® processors AMD Ryzen™ 7 PRO 5850U AMD Ryzen 7 PRO 5800U AMD Ryzen 5 PRO 5650U...
  • Page 10 The following support S3 (Working)/S4 (Hibernation)/S5 (Shutdown) wake on LAN (via out of band) and S0 (Working)/S3 (Sleep)/S4 (Hibernation)/S5 (Shutdown) MPAT (via out of band): HP Docking Station, HP USB-C Mini Dock, HP USB-C/A Universal Dock G2, HP USB-C Dock G5, HP Thunderbolt™ Dock 120 W G2. Wireless Wireless Local Area Network (WLAN) (select products only) Intel®...
  • Page 11 Microsoft® precision touchpad default gestures support No hybrid mode support Power requirements Battery 3 cell, 45 Whr, HP Long Life HP fast charge technology Long life Smart AC adapters 65 W, right angle, nPFC, 4.5 mm, 1.8 m (6 ft) 65 W, straight, nPFC, USB Type-C®, 1.8 m (6 ft)

  • Page 12: Components

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Type HP Documentation in the taskbar search box, ▲ and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 13: Left

    Use a standard USB Type-A charging cable or cable adapter (purchased separately) when charging a small external device. USB port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the computer is off.

  • Page 14: Display

    Table 2-2 Left-side components and their descriptions Component Description Nano security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it might not prevent the computer from being mishandled or stolen.
  • Page 15 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type HP Documentation in the taskbar search box, and then select HP Documentation. ▲ Display...

  • Page 16: Keyboard Area

    Keyboard area Keyboards can vary by language. Touchpad The touchpad settings and components are described here. Touchpad settings You learn how to adjust the touchpad settings and components here. Adjusting touchpad settings Use these steps to adjust touchpad settings and gestures. Type touchpad settings in the taskbar search box, and then press enter.

  • Page 17: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left control zone Textured area that allows you to perform additional gestures. Right control zone Textured area that allows you to perform additional gestures.

  • Page 18: Button, Speakers, And Fingerprint Reader

    Table 2-5 Lights and their descriptions (continued) Component Description Off: Depending on your computer model, the computer is ● off, in Hibernation, or in Sleep. Hibernation is the power- saving state that uses the least amount of power. Fn lock light On: The key is locked.

  • Page 19: Special Keys

    Table 2-6 Button, speakers, and fingerprint reader and their descriptions (continued) Component Description IMPORTANT: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button for at least 4 seconds to turn off the computer.

  • Page 20: Bottom

    Table 2-7 Special keys and their descriptions (continued) Component Description NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions. Windows application key Displays options for a selected object. Power button ● When the computer is off, press the button briefly to turn on the computer.

  • Page 21: Rear

    Table 2-8 Bottom component and its description Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Rear Use the illustration and table to identify the rear component.
  • Page 22 Table 2-10 Service label components Component HP product name Warranty period Product ID Serial number Table 2-11 Service label components Component HP product name Model number Product ID Serial number Warranty period Table 2-12 Service label components Component HP product name...
  • Page 23 Table 2-12 Service label components (continued) Component Serial number Warranty period ● Regulatory labels—Provide regulatory information about the computer. Wireless certification labels—Provide information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Labels...

  • Page 24: Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 25 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly not available as a spare part NOTE: Display spare parts are available only as subcomponents. For spare part information, see Display assembly subcomponents on page Top cover with keyboard NOTE: For a detailed list of country codes, see...

  • Page 26: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number NOTE: The fingerprint reader cable is available in the Cable Kit as spare part number M23765-001. The fingerprint reader bracket is available in the Bracket Kit as spare part number M21715-001.
  • Page 27 Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display bezel For use in models without a camera M21386-001 For use in models with an HD camera M21387-001 For use in models with an HD + IR camera M21388-001 Camera module HD camera...

  • Page 28: Cable Kit

    Table 3-2 Display component descriptions and part numbers (continued) Item Component Spare part number Display panel FHD, privacy, 1000 nits M47400-001 FHD, 400 nits M47399-001 FHD, 400 nits, lock M49786-001 FHD, 250 nits M47398-001 Hinges (left and right; includes bezel trim pieces, bezel trim protective shielding, display panel M21374-001 adhesive, and bezel adhesive) WLAN antennas and cables (includes display panel adhesive and bezel adhesive)
  • Page 29 Table 3-4 Miscellaneous part descriptions and part numbers (continued) Component Spare part number Power cord (C5, conventional, 1.0 m [3.3 ft]) People's Republic of China L19368-001 Miscellaneous parts...

  • Page 30: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver ●...

  • Page 31: Electrostatic Discharge Information

    IMPORTANT: Drives are fragile components. Handle them with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 32: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity (continued) Relative humidity Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing DIPs (dual in-line packages) from plastic tube 400 V 700 V 2,000 V...

  • Page 33: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity. Antistatic tape ● ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 34: Cleaning Your Computer

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 35: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 36: Caring For Wood Veneer (Select Products Only)

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information Use this information to find the HP support that you need. Table 4-3 Support information locations...
  • Page 37 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.

  • Page 38: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. You must remove, replace, or loosen as many as 53 screws when you service the parts described in this chapter.

  • Page 39: Battery

    Starting near the hinges, use a nonmarking, nonconductive tool to release the edges of the bottom cover from the computer (1). Remove the bottom cover from the computer (2). To replace the bottom cover, reverse the removal procedures. Battery To remove the battery, use this procedure and illustration. Table 5-2 Battery description and part number Description...
  • Page 40 WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.

  • Page 41: Memory Modules

    Memory modules To remove the memory modules, use this procedure and illustration. Table 5-3 Memory module descriptions and part numbers Description Spare part number 16 GB, DDR4-3200 L67710-002 8 GB, DDR4-3200 L46598-002 4 GB, DDR4-3200 L83673-002 Before removing the memory, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).

  • Page 42: Wlan Module

    Press down on the module until the side retention clips snap into place (3). WLAN module To remove the WLAN module, use this procedure and illustration. Table 5-4 WLAN module descriptions and part numbers Description Spare part number Intel Wi-Fi 6 AX200 + Bluetooth 5 (non-vPro) L35282-002 Intel Wireless-AC 9260 802.11ac 2 ×...
  • Page 43 Remove the Phillips M2.0 × 2.5 screw (2), and then remove the WLAN module (3). NOTE: Models have either one or two WLAN antennas. On models with two antennas, the #1 white WLAN antenna cable connects to the WLAN module #1 Main terminal. The #2 black WLAN antenna cable connects to the WLAN module #1 Aux terminal.

  • Page 44: Solid-State Drive

    Solid-state drive To remove the M.2 solid-state drive, use this procedure and illustration. Table 5-5 Solid-state drive descriptions and part numbers Description Spare part number 1 TB, PCIe, TLC L85348-002 512 GB, PCIe, TLC L85360-002 512 GB, PCIe, value L85364-002 256 GB, PCIe, value L85354-002 Before removing the solid-state drive, follow these steps:...

  • Page 45: I/O Board

    Table 5-6 RTC battery description and part number Description Spare part number RTC battery M34737-001 Before removing the RTC battery, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover (see Bottom cover on page 30).

  • Page 46: Touchpad

    Prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover (see Bottom cover on page 30). Disconnect the battery cable from the system board (see Battery on page 31). Remove the I/O board: Disconnect the cable from the larger ZIF connector (1) and smaller ZIF connector (2) on the I/O board. Remove the three Phillips M2.0 ×...

  • Page 47: Fan

    Disconnect the system board cable from the ZIF connector on the touchpad (1). Remove the four Phillips M2.0× 2.0 screws (2) that secure the touchpad to the computer. Remove the two Phillips M1.6 × 2.0 screws (3) that secure the touchpad to the computer. Remove the touchpad from the computer (4).

  • Page 48: Fingerprint Reader Board

    Remove the fan from the computer (4). Reverse this procedure to install the fan assembly. Fingerprint reader board To remove the fingerprint reader board, use this procedure and illustration. Table 5-10 Fingerprint reader board description and part number Description Spare part number Fingerprint reader board M21724-001 Fingerprint reader board cable (included in Cable Kit)

  • Page 49: Heat Sink

    Remove the fingerprint reader board from the computer (4). Reverse this procedure to install the fingerprint reader board. Heat sink To remove the heat sink, use these procedures and illustrations. Table 5-11 Heat sink descriptions and part numbers Description Spare part number Heat sink M47406-001 Before removing the heat sink, follow these steps:...

  • Page 50: System Board

    Remove the heat sink from the computer (2). Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.
  • Page 51 Table 5-12 System board descriptions and part numbers Description Spare part number System board (includes integrated processor) AMD Ryzen 7 5850U processor M48558-601 AMD Ryzen 7 5800U processor M48556-601 AMD Ryzen 5 5650U processor M48557-601 AMD Ryzen 5 5600U processor M48556-601 Before removing the system board, follow these steps: Prepare the computer for disassembly (see...

  • Page 52: Speaker

    Remove the port bracket (1), by removing the three Phillips M2.0 × 4.0 screws (2) that secure the bracket to the system board, and then removing the bracket (3). Remove the two Phillips M2.0 × 2.5 screws (4) that secure the system board to the computer. Lift the side of the system board upward (5), and then pull the system board away from the connectors on the side of the computer to remove it (6).

  • Page 53: Power Connector Cable

    Table 5-13 Speaker description and part number Description Spare part number Speaker M21400-001 Before removing the speaker, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover (see Bottom cover on page 30).

  • Page 54: Display Assembly

    Prepare the computer for disassembly (see Preparation for disassembly on page 30). Remove the bottom cover (see Bottom cover on page 30). Disconnect the battery cable from the system board (see Battery on page 31). Remove the power connector cable: Remove the two Phillips M2.5 ×...
  • Page 55 Flex the top (1), the left and right sides (2), and then the bottom of the bezel (3) to release it. Remove the bezel from the display (4). The display bezel is available as the following spare part numbers: M21386-001: Models without a camera M21387-001: Models with an HD camera M21388-001: Models with an HD + IR camera If you need to remove the display panel:...
  • Page 56 Rotate the display panel over and place it next to the display enclosure (3). Display panels are available as the following spare part numbers: M47400-001: FHD, 1000 nit, privacy panel M47399-001: FHD, 400 nit panel M49786-001: FHD, 400 nit panel, lock M47398-001: FHD, 250 nit panel Lift the tape from the connector on the display panel (1), and then disconnect the cable from the panel (2).
  • Page 57 Use the following illustration to determine proper adhesive installation locations on the display rear cover. Before installing the display panel, be sure to connect the display cable to the back of the panel. The display panel tape is available in the LCD Support Kit as spare part number M23559-001. If you need to remove the camera module: Use a tool to lift up evenly across the module and peel the module up from the display back cover ▲...
  • Page 58 To remove the remainder of the display subcomponents, you must remove the display assembly from the computer. To remove the display assembly, disconnect the antenna cables from the WLAN module (1). Remove the cables from the clips around the fan (2), and the disconnect the display cable (3). Remove the five Phillips M2.5 ×...
  • Page 59 Remove the Phillips M2.5 × 4.0 screw (3) from each hinge. Remove the hinges from the display (4). The hinges and associated parts are available in the Hinge Kit as spare part number M21374-001. If you need to remove the display panel/camera cable, peel the cable up off the inside of the display rear cover.

  • Page 60: Top Cover With Keyboard

    If you need to remove the WLAN antennas and cables, remove the cables from the plastic clips at the bottom-right and the clips on the inside of the display rear cover (1), and then peel the antennas off the cover (2). The WLAN antennas and cables are available as spare part number M23850-001. The display rear cover is available as spare part number M21384-001.
  • Page 61 Table 5-16 Spare part country codes (continued) For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Denmark, Finland, and -DH1 The Netherlands -B31 Thailand -281...

  • Page 62: Computer Setup (Bios), Tpm, And Hp Sure Start

    NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. To start Computer Setup, turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup You can navigate and select in Computer Setup using one or more methods.

  • Page 63: Updating The Bios

    Your password settings and security settings are not changed when you restore the factory settings. Updating the BIOS Updated versions of the BIOS might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

  • Page 64: Installing A Bios Update

    Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar. Select Updates, and then select Check for updates and messages. Follow the on-screen instructions.

  • Page 65: Using Hp Sure Start (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.

  • Page 66: Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that ▲...

  • Page 67: Creating A System Restore

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 68: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC operating system (OS) recovery solution built into the hardware and software. HP Sure Recover can fully restore the HP OS image without installed recovery software.

  • Page 69: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 70: Accessing Hp Pc Hardware Diagnostics Windows From Support Assistant

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu. Select the Start button.

  • Page 71: Downloading Hp Hardware Diagnostics Windows By Product Name Or Number (Select Products Only)

    HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 72: Starting Hp Pc Hardware Diagnostics Uefi

    Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.

  • Page 73: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
  • Page 74 Make your customization selections. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Chapter 8 Using HP PC Hardware Diagnostics...

  • Page 75: Specifications

    Specifications This chapter provides specifications for your computer. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 9-1 Computer specifications Metric U.S.

  • Page 76: Solid-State Drive Specifications

    Table 9-2 Display specifications Metric U.S. Active diagonal size 35.6 cm 14.0 in Resolution 1920 × 1080 Surface treatment Antiglare Brightness 250 nits (45% CG panels) 400 nits (sRGB, 72% CG panels) 1000 nits (privacy panels) Viewing angle UWVA Backlight WLED Display panel interface Solid-state drive specifications...

  • Page 77: 10 Statement Of Memory Volatility

    No applications, features, or functionality were added to or installed on the system. ● Following system shutdown and removal of all power sources from an HP business computer system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and also remains in nonvolatile memory.
  • Page 78 If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities under the Utilities menu. Select Hard Drive Utilities, select DriveLock, and then clear the check box for DriveLock password on restart. Select OK to proceed. Select the Main menu, and then select Reset BIOS Security to factory default.

  • Page 79: Nonvolatile Memory Usage

    HP Sure Start only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical computer configuration data for select...
  • Page 80 How is this memory memory type Amount (Size) data? is removed? memory? memory? write-protected? on the HP website; go to http://www.hp.com/ support. Select Find your product, and then follow the on-screen instructions. Intel Management 1.5 MB or 7 MB Stores...

  • Page 81: Questions And Answers

    HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.

  • Page 82: Using Hp Sure Start (Select Products Only)

    BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start restores the BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration.

  • Page 83: 11 Power Cord Set Requirements

    11 Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 84 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland...

  • Page 85: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.

  • Page 86: Index

    18 changing using the f9 prompt subcomponents 18 spare part number 18 display back cover HP PC Hardware Diagnostics UEFI boot order, changing 59 illustrated 18 downloading 64 bottom 13 spare part number 18 failure ID code 63...
  • Page 87 57 USB flash drive 59 system board recovery media 58 removal 42 media card reader creating using HP Cloud Recovery spare part numbers 42 product description 2 Download Tool 58 system memory, removing personal memory creating using Windows tools 58...
  • Page 88 Windows backup 58 recovery media 58 system restore point 58 Windows application key, identifying 11 Windows key, identifying 11 Windows tools, using 58 wireless antennas illustrated 18 spare part number 18 wireless antennas, identifying 6 wireless certification label 13 WLAN antennas, identifying 6 WLAN device 13 WLAN label 13 WLAN module...

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