HP 14s Maintenance And Service Manual
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HP 14s Maintenance And Service Manual

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HP 14s Laptop PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP 14s

  • Page 1 HP 14s Laptop PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 HP Inc. under license. bound by the terms of the HP End User License Not all features are available in all editions of Intel, Celeron, and Pentium are trademarks of Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Getting to know your computer ........................7 Right side ................................7 Left side ................................. 8 Display ..................................9 Keyboard area ..............................10 TouchPad ............................10 Lights ..............................11 Button and speakers ......................... 12 Special keys ............................
  • Page 6 Changing the computer boot order ................73 Removing the HP Recovery partition (select products only) ......... 73 8 Using HP PC Hardware Diagnostics (UEFI) ....................... 75 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............75 9 Specifications .............................. 77 Computer specifications ............................77...
  • Page 7 Hard drive specifications ............................. 79 M.2 solid-state drive specifications ........................80 10 Power cord set requirements ........................81 Requirements for all countries ..........................81 Requirements for specific countries and regions ....................82 11 Recycling ..............................85 Index ................................87...
  • Page 8 viii...

  • Page 9: Product Description

    Core Product HP 14s Laptop PC √ √ √ √ √ √ name * Model numbers: 14s-bp000 – 14s-bp099 √ √ √ √ √ * Model numbers: 14s-bp100 – 14s-bp199 √ * Model numbers: 14s-bc000 – 14s-bc099 √ √...
  • Page 10 Category Description Disc, UMA, UMA, UMA, UMA, Disc, 8th Gen Pent/Cel Pent/ 6th Gen 7th Gen Core Cel, Core Core eMMC Core Intel HD Graphics 610 √ Intel HD Graphics 405 √ √ Intel HD Graphics 400 √ √ Hybrid graphics √...
  • Page 11 128 GB (TLC) √ √ √ √ √ 64 GB √ Camera/mic HP TrueVision HD camera - indicator LED, USB 2.0, HD √ √ √ √ √ √ BSI sensor, f2.0, WDR, 720p by 30 frames per second Single digital microphone √...
  • Page 12 WiFi + BT 4.2 Combo Adaptor (non-vPro) ● Intel Dual Band Wireless-AC 7265 802.11AC 2x2 √ √ √ √ √ √ WiFi + BT 4.2 Combo Adapter (non-vPro) External HP Multi-Format Digital Media Reader √ √ √ √ √ √ media card Support SD/SDHC/SDXC √ √...
  • Page 13 Category Description Disc, UMA, UMA, UMA, UMA, Disc, 8th Gen Pent/Cel Pent/ 6th Gen 7th Gen Core Cel, Core Core eMMC Core 65-W √ Power cord √ √ √ √ √ √ 1 meter premium power cord √ √ √ √...
  • Page 14 Chapter 1 Product description...

  • Page 15: Getting To Know Your Computer

    Blinking white: The hard drive is being accessed. only) ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. USB Type-C 3.x charging port When the computer is on, connects and charges a USB device that has a Type-C...

  • Page 16: Left Side

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and ▲ then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 17: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Display...

  • Page 18: Keyboard Area

    Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 Getting to know your computer...

  • Page 19: Lights

    Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description Power light ● On: The computer is on. Blinking: The computer is in the Sleep state, a power- ● saving state. The computer shuts off power to the display and other unneeded components.

  • Page 20: Button And Speakers

    Button and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 21: Special Keys

    Special keys Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions.

  • Page 22: Bottom

    Bottom Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 Getting to know your computer...

  • Page 23: Labels

    Locate these numbers before you contact support. Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component HP product name Product number Serial number Warranty period ●...
  • Page 24 Chapter 2 Getting to know your computer...

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components...
  • Page 26 Item Component Spare part number Display assembly NOTE: Display assemblies are spared at the subcomponent level only. Entire display hinge-ups are not spared. Display assembly spare part information, see Display assembly subcomponents on page Top cover/keyboard NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page For use in black models 929650-xxx...
  • Page 27 Item Component Spare part number ● Intel Celeron N3060 processor 929565-xx1 Intel Celeron N3060 processor (models with 64 GB eMMC memory) L00745-xx1 ● 927918-001 Heat sink assembly (includes replacement thermal materials) (10) For use in models with discrete graphics 927920-001 (11) For use in models with 15 W Intel Core processors and UMA graphics 927919-001...
  • Page 28 Item Component Spare part number (21) Hard drive brackets 933608-001 (22) Bottom cover Models without eMMC modules: For use in black models 929709-001 ● ● For use in white models 931244-001 ● For use in blue models L00440-001 Models with eMMC modules: ●...

  • Page 29: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel For use in black models 929635-001 For use in white models 929636-001 For use in blue models L00444-001 Display cable (includes display panel cable and camera/microphone cable) 929637-001 Camera/microphone module HD camera 919471-002 VGA camera...

  • Page 30: Mass Storage Devices

    Mass storage devices Item Component Spare part number Hard drive (7 mm, SATA; does not include brackets or cable): 1-TB, 5400-rpm 762990-005 500-GB, 5400-rpm 778186-005 Hard drive brackets 933608-001 Hard drive connector/cable (not illustrated) 927917-001 Solid-state drive, M.2 512 GB, TLC 763008-013 256 GB, TLC 760615-041...

  • Page 31: Miscellaneous Parts

    Miscellaneous parts Component Spare part number HP Smart AC adapter (4.5 mm, non-PFC): 90-W 710413-001 65-W 710412-001 65-W, for use in Argentina 710340-850 65-W, EM, for use in India and the People’s Republic of China 913691-850 45-W 741553-850 45-W, for use in Argentina...
  • Page 32 Chapter 3 Illustrated parts catalog...

  • Page 33: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 34: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 35: Packaging And Transporting Guidelines

    Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...
  • Page 36 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 37: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures...
  • Page 38 To remove the display bezel, flex the inside of the top edge (1), the left edge (2), the bottom edge (3), and the right edge (4) of the display bezel until the bezel disengages from the display enclosure. To remove the camera/microphone module: Position the display assembly with the top edge toward you.
  • Page 39 Remove the four Phillips PM2.0×3.0 screws (1) that secure the display panel to the top of the enclosure. Rotate the display panel onto the keyboard (1) to gain access to the display cable connection on the back of the panel. On the back of the display panel, release the adhesive strip (2) that secures the display panel cable to the display panel, and then disconnect the cable (3).

  • Page 40: Bottom Cover

    Reverse this procedure to reassemble and install the display assembly components. Bottom cover Description Spare part number Models without eMMC modules: Bottom cover for use in black models 929709-001 Bottom cover for use in white models 931244-001 Bottom cover for use in blue models L00440-001 Models with eMMC modules: Bottom cover for use in black models...
  • Page 41 Remove the three remaining Phillips PM2.0×5.0 screws (3). Start prying along the bottom edge of the computer (1), then along the left (2) and right (3) sides, and then remove the bottom cover (4). Reverse this procedure to install the bottom cover. Component replacement procedures...

  • Page 42: Battery

    Battery Description Spare part number Battery, 4 cell, 70 Wh, 4.55 Ah 920070-855 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 43: Wlan Module

    WLAN module Description Spare part number Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro) 901229-855 Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 855106-855 Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter 863934-855 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module...
  • Page 44 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 45: Memory Module

    Memory module Description Spare part number Memory module (PC4-2400) for use in models with Intel Core processors 8-GB 862398-855 4-GB 862397-855 2-GB 864271-855 Memory module (PC3L-1600) for use in models with Intel Core processors 8-GB 693374-004 4-GB 691740-004 Before removing a memory module, follow these steps: Shut down the computer.

  • Page 46: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket or cable. Description Spare part number Hard drives (7 mm): 1-TB, 5400-rpm 762990-005 500-GB, 5400-rpm 778186-005 Hard drive bracket 933608-001 Hard drive cable 927917-001 Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 47 Pull each bracket away from the sides of the hard drive (2). Reverse this procedure to reassemble and install the hard drive. Component replacement procedures...

  • Page 48: Solid-State Drive (Ssd)

    Solid-state drive (SSD) Description Spare part number 512 GB, TLC 763008-013 256 GB, TLC 760615-041 128 GB, TLC 759848-022 256 GB, value 865902-013 128 GB, value 827560-042 Before removing the solid-state drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 49: Rtc Battery

    RTC battery Description Spare part number RTC battery not spared Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 50: Fan

    Description Spare part number 927918-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3.0 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 51 Fan mesh is installed under the top cover/keyboard assembly to filter dust from the computer. The mesh is secured with double-sided tape. If it is necessary to replace the mesh, lift the mesh and remove it from the top cover. The mesh comes with adhesive pre-installed and is available using spare part number 938253-001.

  • Page 52: Heat Sink

    Heat sink NOTE: The heat sink spare part kit includes replacement thermal materials. Description Spare part number Heat sink for use in models with 15 W Intel Core processors and UMA graphics 927919-001 Heat sink for use in models with 6W Intel Pentium and Celeron processors and UMA graphics 933497-001 Heat sink for use in models with discrete graphics 927920-001...
  • Page 53 ● Thermal paste is used on the processor (1) and associated heat sink area (2), as well as the graphics chip (3) and associated heat sink area (4). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed.
  • Page 54 ● Thermal paste is used on the processor (1) and associated heat sink area (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink, processor, and system board spare part kits.
  • Page 55 ● Thermal paste is used on the processor (1) and associated heat sink area (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink, processor, and system board spare part kits.

  • Page 56: Touchpad Board

    TouchPad board Description Spare part number TouchPad board for use in black models 929643-001 TouchPad board for use in white models 929644-001 TouchPad board for use in blue models L00442-001 TouchPad bracket 926851-001 TouchPad board cable 927916-001 Before removing the TouchPad board, follow these steps: Shut down the computer.
  • Page 57 Remove the three Phillips broad head PM2.0×2.0 screws (3) that secure the TouchPad board to the computer, and the lift the TouchPad out of the computer (4). Reverse this procedure to install the TouchPad board. Component replacement procedures...

  • Page 58: Usb Board

    USB board Description Spare part number USB board 927925-001 USB board cable 927914-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 59: System Board

    System board NOTE: The system board spare part kit includes replacement thermal materials. Description Spare part number System board (includes replacement thermal materials): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows 10 operating system For use in models with discrete graphics memory: Intel Core i7-7500U processor and 2 GB of discrete graphics memory 929562-xx1...
  • Page 60 To remove the system board: Position the computer upright, and then disconnect the following cables from the system board: (1): Display cable (2): Power connector cable (3): Power button board cable (4): USB board cable (5): Speaker cable (6): TouchPad cable (7): Keyboard cable (8): Hard drive cable Remove the four Phillips PM2.0×5.0 screws (1) that secure the system board to the computer.
  • Page 61 Remove the three Phillips PM2.0×3.0 screws (2) that secure the system board to the computer. Rotate the right side of the system board upward (1) Pull the system board up and to the right to remove it from the computer (2). Reverse this procedure to install the system board.
  • Page 62 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 63: Speakers

    Speakers Description Spare part number Speakers (includes left and right speakers and cable) 929647-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 64: Display Assembly

    Display assembly Description Spare part number Display bezel For use in black models 929635-001 For use in white models 929636-001 For use in blue models L00444-001 Display cable (includes display panel cable and camera/microphone cable) 929637-001 Camera/microphone module HD camera 919471-002 VGA camera 919472-002...
  • Page 65 Remove the antenna cables from their routing path in the computer (3). Remove the four Phillips PM2.5×6.0 screws (1) that secure the display assembly to the computer. Lift the display to bend the hinges upward (2). Separate the display from the computer (3). If it is necessary to replace any of the display assembly subcomponents: To remove the display bezel, flex the inside of the top edge (1), the left edge (2), the bottom edge (3), and the right edge (4) of the display bezel until the bezel disengages from the display enclosure.
  • Page 66 To remove the camera/microphone module: Position the display assembly with the top edge toward you. Pry up to disengage the camera/microphone module from the adhesive that secures it to the display (1). Disconnect the cable (2) from the module. To remove the display panel: Remove the four Phillips PM2.0×3.0 screws (1) that secure the display panel to the top of the enclosure.
  • Page 67 NOTE: The display will not be connected to the computer as shown in the following image. Rotate the display panel onto the keyboard (1) to gain access to the display cable connection on the back of the panel. Component replacement procedures...
  • Page 68 On the back of the display panel, release the adhesive strip (2) that secures the display panel cable to the display panel, and then disconnect the cable (3). NOTE: The display will not be connected to the computer as shown in the following image. To remove the display hinges: Remove the two Phillips broad head PM2.5×3.0 screws (1) and the Phillips PM2.0×2.5 screw (2) that secures each hinge to the display enclosure.
  • Page 69 To remove the wireless antennas and cables, peel the left(1) and right (2) antennas off the display enclosure, and then remove the antennas and cables from the display enclosure (2). To remove the display/camera cable, disconnect the cable from the board at the bottom of the display (1) and the camera at the top of the display (2), and then remove the cable from the clips built into the side of the display enclosure (3).
  • Page 70 If replacing the display enclosure, be sure that the subcomponents (including the camera/microphone module, the antenna receivers, and all associated cables and hardware) are transferred to the new enclosure. Use the following image to determine proper display cable (1) and antenna cable (2) routing. Reverse this procedure to reassemble and install the display assembly.

  • Page 71: Power Button Board

    Power button board Description Spare part number Power button board 929642-001 Power button board cable 927915-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 72: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable 808155-021 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 73: Top Cover/Keyboard

    Top cover/keyboard The top cover/keyboard spare part remains after all other spare parts have been removed. The top cover/keyboard spare part kit includes the keyboard, keyboard cable and fan mesh filter. In this section, the first table provides the main spare part number for the keyboard. The second table provides the country codes.
  • Page 74 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 75: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 76: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 77: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 78: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 79: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 80: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 81: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.
  • Page 82 Chapter 7 Backing up, restoring, and recovering...

  • Page 83: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 84 Additional BIOS crisis recovery tool HP provides a BIOS crisis recovery tool through the HP PC Hardware Diagnostics 3-in-1 USB key. This tool can be used by HP authorized service providers to recover systems that have failed due to a corrupted BIOS. For more information about using the 3-in-1 USB key for BIOS crisis recovery, go to http://www.hp.com/go/...

  • Page 85: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Depth 238.9 mm 9.41 in Width 336.0 mm 13.23 in Height 19.9 mm 0.78 in Weight UMA graphics and solid-state drive 1495 g 3.30 lb UMA graphics and hard drive 1580 g 3.48 lb Discrete graphics and solid-state drive 1560 g 3.44 lb...

  • Page 86: 35.6-Cm (14.0-In) Display Specifications

    35.6-cm (14.0-in) display specifications Metric U.S. Active diagonal size 35.6-cm 14.0-in Resolution 1366x768 (HD) 1920x1080 (FHD) Surface treatment BrightView Anti glare Brightness 220 nits Viewing angle SVA (HD displays) UWVA (FHD displays) Backlight WLED Graphics adapter Thickness 3.0 mm Chapter 9 Specifications...

  • Page 87: Hard Drive Specifications

    Hard drive specifications 1-TB* 500-GB* Dimensions Height 9.5 mm 7.0 mm or 9.5 mm Length 100.4 mm 100.6 mm Width 69.9 mm 70.1 mm Weight 107.0 g 92.0 g Interface type SATA SATA Transfer rate Synchronous (maximum) 300 MB/sec 300 MB/sec Security ATA security ATA security...

  • Page 88: M.2 Solid-State Drive Specifications

    M.2 solid-state drive specifications 128-GB* 256-GB* 512-GB* Dimensions Height 1 mm 1 mm 1 mm Length 50.8 mm 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm 28.9 mm Weight < 10 g < 10 g < 10 g Interface type SATA-3 (6 Gbps) SATA-3 (6 Gbps) SATA-3 (6 Gbps)

  • Page 89: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 90: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 91 Country/region Accredited agency Applicable note number The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75mm or 1.25mm conductor size.
  • Page 92 Chapter 10 Power cord set requirements...

  • Page 93: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
  • Page 94 Chapter 11 Recycling...

  • Page 95: Index

    Index camera/microphone module eMMC cable AC adapter and battery light 7 illustrated 21, 56 spare part number 20, 22 action keys removing 30, 58 eMMC holder brackets identifying 13 caps lock light, identifying 11 spare part number 20, 22 antenna components eMMC module illustrated 21, 56...
  • Page 96 21, 56 illustrated 22 display panel 2 removing 30, 58, 60 precautions 26 Ethernet 3 HP PC Hardware Diagnostics (UEFI) memory card reader, identifying 8 external media cards 4 using 75 memory card, identifying 8 graphics 1 HP Recovery Manager...
  • Page 97 removal/replacement top cover/keyboard preliminaries 25 removing 65 procedures 29 TouchPad RJ-45 (network) jack/status lights, buttons 10 identifying 7 TouchPad board RTC battery removing 48 illustrated 19 spare part number 18, 48 removing 41 TouchPad zone, identifying 10 transporting guidelines 27 traveling with the computer 15 security cable slot, identifying 8 security, product description 5...
  • Page 98 Index...

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