Scale Troubleshooting - Health O Meter 600KL-BT User Instructions

SCALE TROUBLESHOOTING

Refer to the following instructions to check and correct any failure before contacting
Customer Service at 1-800-815-6615.
SYMPTOM
Scale does not turn on
Questionable weight or
the scale does not zero
The display shows
"OVER"
The display indicates that
the batteries are low.
POSSIBLE CAUSE
1. Dead battery
2. Faulty electrical outlet
3. Bad power supply (Check
LED light at back of
display module to
determine if adapter cord
is working)
1. External object interfering
with the scale
2. The display did not show
'0.0' before weighing
3. Scale is not placed on a level
floor or platform feet are not
balanced.
4. Scale is out of calibration
The load on the scale exceeds the
capacity (600 lb/272 kg)
The batteries are depleted
25
CORRECTIVE ACTION
1. Replace batteries
2. Use a different outlet
3. Replace adapter
1. Remove interfering
object from the scale
2. Ask the patient to get
off the scale, zero the
scale and begin
weighing process
again
3. Place the scale on a
level floor and ensure
the feet on the
underside of the
platform are balanced.
4. Check weight with
known weight value.
Recalibrate if
necessary following
the instructions on
page 24.
Remove the excess weight
and use the scale according to
its limits
Replace batteries according to
instructions